Installment Agreements

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Installment Agreements



  • 5.14   Installment Agreements

    5.14.1   Securing Installment Agreements

    5.14.2   Collection Statute Expiration Date (CSED), and Installment Agreements on Specific Accounts

    5.14.3   Deadlines and Payments and Requests for Installment Agreements Made to Delay Collection

    5.14.4   Financial Reviews, Below Deferral Level Accounts, Innocent Spouse, Withdrawals and Multiple Entities

    5.14.5   Streamlined, Guaranteed and In-Business Trust Fund Express Installment Agreements and Extensions of Time to Pay

    5.14.6   Multi-functional Installment Agreement Authority

    5.14.7   BMF Installment Agreements

    5.14.8   Monitoring of Installment Agreements

    5.14.9   Approval, Independent Review, Appeals, and Disposition of Documents

    5.14.10   Payroll Deduction Agreements and Direct Debit Installment Agreements

    5.14.11   Defaulted Installment Agreements, Terminated Agreements and Appeals of: Proposed Terminations (Defaults), and Terminated Installment Agreements

    5.14.12   Monitoring Levy Payments — General

5.14.1.1  (09-30-2004)
Overview

  1. Installment Agreements are arrangements whereby the Internal Revenue Service allows taxpayers to pay liabilities over time. The only agreements that may be granted are those that provide for full payment of the accounts that are part of agreements. During the course of agreements, penalty and interest continue to accrue. No levies may be served during installment agreements.
  2. The terms "delinquent taxes," "accrued taxes," and "current taxes" are used in this manual. They are defined as follows:
    1. Delinquent Taxes: balance due, ACS balance due accounts and/or notice status accounts;
    2. Accrued Taxes: unassessed amounts due on returns or undeposited FTDs as of the date of contact; and,
    3. Current Taxes: FTDs and amounts which become due after the date of contact.

  3. Taxpayers should be encouraged to pay the liability in full to avoid the costs of an installment agreement which include a user fee, accrual of penalties and interest, and the possible filing of the Notice of Federal Tax Lien.
  4. In addition to the policies and procedures provided in sections 1 – 12 of this chapter, the following IRM chapters, sections and sub-sections provide procedures on installment agreements for specific functions within the Internal Revenue Service:
    • IRM 4.20 (Examination);
    • IRM 5.19.1.5.4 (Campuses, ACS, toll-free);
    • IRM 8.7.2 (Appeals); and,
    • IRM 13.1.7 (Advocate)

    Section 6 of this chapter titled Multi-functional Installment Agreements also contains guidance for other functions.

5.14.1.2  (09-30-2004)
Installment Agreements and Taxpayer Rights

  1. Prior to discussing taxpayers' ability to pay a liability, ensure they have received Publication 1: "Your Rights as a Taxpayer," and Publication 594: "What You Should Know About The IRS Collection Process."
  2. Request full payment of the tax liability. Encourage the taxpayer to pay off the tax liability as quickly as possible. If the taxpayer cannot pay the liability in full, encourage them to pay within 120 days (See IRM 5.14.5.5). If taxpayers are unable to pay in full, conduct interest-based interviews. (See IRM 5.14.1.5)
  3. Request some payment from the taxpayer. Taxpayers may be required to make a payment (see IRM 5.14.1.5(6)) or payments (see IRM 5.14.3.1) while securing documentation to determine the proper disposition of accounts.
  4. When taxpayers are unable to pay a liability in full, an installment agreement (IA) must be considered.
  5. Taxpayers with individual income tax liabilities of $10,000 or less (exclusive of penalties and interest) may be guaranteed an IA. Taxpayers with liabilities of $25,000 or less, may qualify for Streamlined Agreements. (See IRM 5.14.5.2 and IRM 5.14.5.3, Guaranteed and Streamlined Installment Agreements)
  6. There are various methods for making monthly installment agreement payments. The taxpayer must be encouraged to use one of the following electronic methods or credit card payments before accepting payment by check or money order:
    1. Electronic Federal Tax Payment System (EFTPS) – Taxpayers will select the "payment-due with IRS notice" payment type for posting to masterfile with a TC 670. EFTPS has the ability to schedule payments up to 12 months in advance for individual taxpayers and up to 4 months in advance for business taxpayers. The taxpayer must initiate payments by sending instructions to EFTPS. (See IRM 21.7.1.4.9 for complete instructions).
    2. Direct Debit installment agreements (if taxpayer maintains a checking account you must encourage them to take advantage of the direct debit installment agreement. (See IRM 5.14.10.4 for Direct Debit procedures.)
    3. Payroll deduction installment agreements (If the taxpayer will not agree to a direct debit installment agreement, you must encourage them to take advantage of the payroll deduction agreement.) (See IRM 5.14.10.2 for Payroll Deduction procedures.)
    4. Credit Card installment agreement payment. (See IRM 21.2.1.4.23.14.4 for procedures for paying by credit card.)
    5. Payment by check or money order. If payments are made by check, they should be written to: US Treasury. However, checks made out to "Internal Revenue Service" or "IRS" will be processed.

  7. Beginning January 1, 2000, certain taxpayers who enter installment agreements on timely filed returns will have failure to pay penalty reduced from a half to a quarter percent per month for any month in which an installment agreement is in effect. (IRM 5.14.1.3 describes necessary inputs for TC 971 action codes.) Input of TC 971 AC 063 reduces failure to pay penalty from one half (0.5) to one quarter (0.25) percent per month if all of the following conditions are met.
    1. the installment agreement was entered into on or after January 1, 2000;
    2. the balances are due from an individual (whether IMF or BMF, due on income, employment or excise tax returns);
    3. the tax return(s) were timely filed, including extensions; and,
    4. no CP 504, LT 11, or Letter 1058 was sent (indicated by a TC 971 AC 069), increasing the failure to pay penalty from one-half (0.5) to one (1) percent.

      Note:

      If agreements are terminated penalties increase to one-half (0.50) percent. Input of TC 971 AC 163 causes reversal of the reduction. (See IRM 5.14.11 regarding defaults and terminations.)

  8. See IRM 5.14.7.5(1)(a) — (d) regarding designation of payments during installment agreements.
  9. In discussing installment agreements, inform taxpayers:
    1. penalty and interest continue to accrue on unpaid liabilities. Provide taxpayers current percentage amounts and interest rates. If taxpayers request further information regarding penalty and interest the IRM 20.1, Chapter 2 provides rates for IRC 6651(a)(1) "failure to file" and IRC 6651(a)(2) "failure to pay" penalties in its sections: 2.3.1(2) and 2.4.1(2), respectively. IRM 20.2.15 provides interest rates, tables and computation information.
    2. there is an Installment Agreement User Fee (provide amount.) (See IRM 5.14.9.5.1 and IRM 5.19.1.5.4.3.);
    3. a lien may be filed (see IRM 5.14.1.5.2) and if a lien was previously filed, it remains on file;
    4. there is the possibility of a levy if the agreement is terminated;
    5. current returns for taxes must be filed and current deposits paid to qualify for an agreement (If applicable, remind the taxpayer of the obligation to make estimated tax payments in order to avoid accruing new tax liabilities which would default their agreement); and,
    6. federal tax refunds will be offset. (See IRM 5.14.1.5.1(19)(e))
    7. of the right to appeal proposed terminations of installment agreements, terminations of installment agreements and rejections of requests for installment agreements. (See IRM 5.14.9.4)

  10. In accordance with law, each year the IRS mails Computer Paragraph (CP) 89, "Annual Installment Agreement Statement, " to every installment agreement taxpayer. The statement provides:
    • the dollar amount of beginning account balance(s) due;
    • an itemized listing of payments;
    • an itemized listing of penalties, interest and other charges; and,
    • the dollar amount of ending account balance(s) due.

5.14.1.3  (09-30-2004)
Identifying Pending, Approved and Rejected Installment Agreement Proposals on IDRS

  1. Proposals to enter into installment agreements may result from letters, phone contacts, voice-mail, e-mail, or other communications between taxpayers and Service personnel. If proposals to enter into installment agreements are received by e-mail, do not respond in kind. E-mail responses are prohibited since they violate the IRS Security Policy. In addition, do not solicit e-mails from taxpayers regarding installment agreements, or other tax collection or examination issues. All taxpayers have the right to request installment agreements. Requests for installment agreements, including those on unassessed modules, will be noted in the case history, and must be identified on IDRS within 24 hours.
  2. The following transaction codes (TC) and Action Codes (AC) will be used:
    • Pending Agreements: TC 971 AC 043 — for requests not immediately approved; and,
    • Approved Agreements: TC 971 AC 063 — for immediately approved requests.

  3. As noted above, these inputs must be made within 24 hours of the request for, and identification of, installment agreements or pending agreements. These codes prevent levy issuance. (See IRM 5.14.1.6 — Levy Restrictions During Installment Agreements.) Area offices will designate officials responsible for inputs in Case Processing Support, or at the group, team, or unit level. (See Exhibit 5.14.1–1 — Input of TC 971, Action Codes 043 & 063) Responsible functions must be available during core business hours to receive telephonic requests for input of TC 971, Action Codes 043 and 063.
  4. Taxpayers need to provide specific information for installment agreement requests to be processed. Also, if the information in (a) through (d) below is provided but it is determined the agreement request was made to delay collection action, accounts should not be identified as in pending installment agreement status. (See IRM 5.14.3.2) To identify accounts as "pending" installment agreements taxpayers must:
    1. Provide information sufficient to identify the taxpayer: generally, the taxpayers name and identification number. If a taxpayer furnishes her or his name, but no ID number, and the taxpayers identity can be determined, pending status should be identified.
    2. Identify the tax liability to be covered by the agreement;
    3. Propose a monthly or other periodic payment of aspecific amount.
    4. Be in compliance with filing requirements (see IRM 5.14.1.5.1).

  5. Requests that meet the criteria in IRM 5.14.1.3(4)(a) through (d) above will be identified as pending installment agreements even if taxpayers are not in compliance with:
    • estimated (ES) payment requirements; or,
    • federal tax deposit (FTD) requirements,

    unless the procedures in IRM 5.14.3.2 apply.

  6. If taxpayers do not provide all the information in IRM 5.14.1.3(4)(a) through (d) above, ask them for the missing information. For example, if no payment amount is specified, ask how much can be paid per month. A monthly payment amount must be specified for the account to be marked "pending" .
  7. Acceptance or rejection of proposed agreements is based on analysis of Collection Information Statements (see IRM 5.14.1.5)

    Exception:

    (1) If installment agreement requests are made to delay collection action see IRM 5.14.3.2.

     

    Exception:

    (2) Grant Streamlined, Guaranteed and In-Business Trust Fund Express installment agreements based on the criteria in IRM 5.14.5.

  8. The following transaction codes (TC) and Action Codes (AC) will be input on ALL taxpayer modules containing TC 971 AC 043 to indicate acceptance or rejection of proposed agreements:
    1. For Approved Agreements: request that TC 971 AC 063 be input to IDRS on ALL taxpayer modules.
    2. For Rejected Proposals: request reversal of TC 971 AC 043 forty-five (45) days after the rejection is communicated to the taxpayers, unless a timely appeal is received.
    3. For Appeals: during appeals, TC 971 AC 043 remains on all modules. If Appeals sustains rejections, input TC 972 AC 043 (if 30 days have passed) or 30 days after rejection is communicated to taxpayers. If Appeals grants installment agreements, follow the procedures above for approved agreements.

  9. To identify trust fund recovery penalties as pending or approved installment agreements, the balance due account must be:
    • assessed; or,
    • Form 2751 must be executed by the taxpayer; or,
    • the assessment must be recommended for the potentially responsible officer by approval of Form 4183 and signatures on Letter 1153.

  10. Examples of "Pending" and "No Pending (agreement)" are in IRM 5.14.1.5 and the two charts below.
    SITUATIONS THAT DO RESULT IN IDENTIFICATION OF PENDING INSTALLMENT AGREEMENTS

    Example:

    (1) A taxpayer calls the IRS, provides her name, social security number (SSN), identifies the outstanding liability (or balances due), is in compliance with all filing requirements, fits streamlined installment agreement criteria and states she wants to pay $500 per month.

    Example:

    (2) A revenue officer (RO) and taxpayer discuss the taxpayer's financial statement (which has the taxpayer's name and SSN on the form) on the phone. The taxpayer is in compliance with all filing requirements. The bal dues are specifically identified. The RO says the taxpayer needs to pay $1500 per month. The taxpayer says he will think about it. The revenue officer mails the taxpayer a 433D. TP changes the amount on 433D and mails it back.

    Note:

    Though in pending status, the agreement (and payment amount) must be approved, unless it is a Streamlined, Guaranteed or In-Business Trust Fund Express agreement. (See IRM 5.14.5.)

    Example:

    (3) A taxpayer wants to make payments. RO completes Collection Information Statement (CIS) including the taxpayer's name and SSN and tells the taxpayer $500 per month is appropriate. The taxpayer is in compliance with filing requirements. The taxpayer verbally agrees to the payment amount.

    SITUATIONS THAT DO NOT RESULT IN IDENTIFICATION OF PENDING INSTALLMENT AGREEMENTS

    Example:

    (1) A revenue officer evaluates a taxpayer's collection information statement. The taxpayer's name, social security number and balances due are all known and/or identified. The revenue officer informs the taxpayer that a $1500 per month installment agreement is appropriate. There is no response from the taxpayer.

    Example:

    (2) A revenue officer mails a 433D (with the taxpayer's name, SSN and bal dues listed) to a taxpayer. The 433D provides a payment amount based on an analysis of the taxpayer's CIS. No response is received by phone, FAX, e-mail or other means of communication. The TP does not respond with a "No" .

    Example:

    (3) A taxpayer who knows he owes taxes tells his employer to send $500 per month of his paycheck to the IRS. The taxpayer does not communicate with the IRS. The taxpayer's employer sends $500 per month referencing the taxpayer's SSN. (Note: if $500 per month is being received, contact should be attempted prior to taking collection action.)

    Example:

    (4) A revenue officer begins a trust fund penalty (TFRP) investigation. Meanwhile, an officer of the corporation states he wants an installment agreement, identifies the trust fund portion of the corporation's liability (as the bal due account to be paid) and provides a specific payment amount (to be paid from his own funds and applied to the corporate liability – trust fund only.) However, no liability has been recommended for assessment and/or the officer has not signed Form 2751, indicating responsibility for the trust fund portion of the liability (i.e. there is no bal due account for payment application.) Therefore, the potentially responsible officer is informed there is no pending installment agreement and payments made are considered voluntary. Information about designating these payments to the trust fund portion of a liability is provided in IRM 5.7.4.4. (Also seeIRM 5.14.7.4.1.1 and IRM 5.14.7.5)

    Example:

    (5) A taxpayer wants to make payments on an installment agreement. The RO completes a Collection Information Statement (CIS) including the taxpayer's name and SSN. RO tells the taxpayer $500 per month appears to be an appropriate amount for an installment agreement but the taxpayer is not in compliance with filing his Form 1040 for the last two years. The taxpayer states that his accountant is away, and that the returns, which are extremely complicated, will take some time to prepare. The revenue officer requests that the taxpayer submit original, signed, returns, and provides a date 60 days hence, by which the returns must be received, along with a $500 payment (based on the financial statement received.) In addition, the revenue officer requests that a payment of $500 be received on a date 30 days hence. These requests are made in accordance with the procedures provided in IRM 5.14.3.1.

5.14.1.4  (09-30-2004)
Cases Received From ACS or Campuses

  1. In circumstances where cases are assigned to the field from ACS or Campuses with Transaction Code (TC) 971 Action Code (AC) 043 present on one or more of the tax modules, employees will:
    1. Attempt to contact the taxpayer.
    2. If contact is made, determine if the taxpayer wants an installment agreement.
    3. If the taxpayer wants an installment agreement, follow the procedures in IRM 5.14.3.1, regarding requesting payments. Include a definite request for payment, if appropriate. Consider the contact date to be the new request date and begin case action. If rejection is planned, an independent review is required. If the TC 971 AC 043 has not been input on all Balance Due periods, request input immediately.
    4. If the taxpayer did not request an installment agreement, request reversal of the TC 971 AC 043 using TC 972 AC 043 with the same date of input.

  2. In some situations the criteria regarding installment agreements made to delay collection action may apply. In these cases, if the current date is within 30 days of the input date of the TC 971 AC 043, and it is clear one of the criteria provided in IRM 5.14.3.2 is present:
    1. Contact is necessary.
    2. Follow the procedures provided in IRM 5.14.3.1.
    3. Independent review is not necessary.
    4. Request input of TC 972 AC 043.
    5. Ensure case histories are documented with regard to the procedures provided in IRM 5.14.3.2.

5.14.1.5  (09-30-2004)
Interest Based Interviews: Installment Agreement Acceptance and Rejection Determinations

  1. Conduct an interest-based interview with balance due taxpayers. Interest based negotiation with taxpayers reduces the risk of misunderstanding. The purpose of the interview is to determine the best manner of resolving the taxpayer's balance due accounts and, if appropriate, delinquent returns. At the interview:
    1. Provide the taxpayer with Publications 1 and 594 (See IRM 5.14.1.2(1)) and request full payment. If the taxpayer is unable to fully pay the liability immediately, ask the taxpayer how much can be paid within 120 days, and request that amount. (See the procedures provided in IRM 5.14.5.5 regarding Extensions of Time to Pay.) If the liability will be fully paid within 120 days secure the following minimum information only on the financial statement: name and address of employer(s) (accounts receivables if sole proprietor or business); bank name and address, bank account number; full property address of all real property; and year, make, model and tag number of motor vehicles.

      Note:

      If additional time is given to an ACS taxpayer, inform the ACS call site immediately.

    2. If the taxpayer states that balance due accounts cannot be fully paid within 120 days, a full Collection Information Statement (CIS) must be completed to determine the taxpayer's ability to pay. (Refer to IRM 5.15.1.3.1, to determine allowable expenses.)

      Exception:

      If taxpayers are eligible for streamlined, guaranteed or in business Express agreements, financial statements are not required. (See IRM 5.14.5.2, IRM 5.14.5.3, or IRM 5.14.5.4)

    3. While completing financial statements, ensure taxpayers interests are considered. Allow taxpayers to explain reasons for expenses and other circumstances they believe impact their ability to pay. (See IRM 5.15.1.3)
       

  2. Based on the results of the interest based interview, determine a plan for resolving the balance due accounts. The plan should be based upon:
    • results of financial statement analysis; and,
    • other information and documentation provided by taxpayers.

  3. There are no minimum nor maximum dollar limits for the amount of a liability that may be included in an installment agreement. (However, see IRM 5.14.4.2(4) regarding $25 per month (or less) agreements. Unless such agreements are "guaranteed" (per IRM 5.14.5.3) payments will be used for current withholding.)
  4. If taxpayers are unable to fully or partially satisfy bal due accounts, and an installment agreement will fully satisfy the bal due accounts (or accounts included in agreements provided by IRM 5.14.2.2) then installment agreements should be considered.
  5. Installment agreements must reflect taxpayers' ability to pay on a monthly basis throughout the duration of agreements.
    1. If taxpayers do not agree to payment amounts, or to increases, inform them that these, and other issues (see IRM 5.14.1.5(6) through (9) below) may be discussed with the next level of management.
    2. Employees may choose to bring managers into discussions to assist in reaching agreements.
    3. If agreements cannot be recommended for approval, inform taxpayers their requests are pending, and rejection of the request will be recommended, and refer the case for independent administrative review.

  6. If taxpayers have the ability to fully or partiallysatisfy bal due accounts by:
    • using cash;
    • withdrawing cash from bank or other accounts;
    • borrowing on equity in real or personal property; or,
    • selling real or personal property, then:

     

    1. request full or partial payment (specify amount) be made on the bal due accounts.
    2. inform the taxpayer that the specific amount of payment requested is, based on conversion of assets (through borrowing or selling); or cash or other liquid assets (such as securities or money market accounts); or other analysis of the taxpayer's financial statement.
    3. inform taxpayers installment agreements will be recommended for rejection if there is sufficient equity or cash available to fully pay the taxes, and full payment is not received by a set date, or partially pay the taxes, and the partial payment requested is not received by a set date.

      Note:

      See IRM 5.14.3.1 about providing deadlines.

    4. Provide a specific deadline for payment. In addition, notify taxpayers of the consequences of missing the deadline. (See IRM 5.14.3.1 for additional information.)

     

    Example:

    If a taxpayer has the ability to pay $3,000 per month on a $200,000 liability, has a home valued at $400,000 with equity of $200,000, require that he attempt to borrow on the available equity in the home prior to granting an installment agreement. If the taxpayer does not attempt to borrow on the home he must be notified that, though the installment agreement request is pending, it will be recommended for rejection. If the taxpayer is able to get a home equity loan and the monies are used to pay taxes, the amount of the payment on the loan will be considered an allowable expense.

     

    Caution:

    Do not warn taxpayers of enforcement action if installment agreements are pending or in effect. See IRM 5.14.3.1 for additional information.

  7. Taxpayers do not qualify for installment agreements if bal due accounts can be fully or partially satisfied by liquidating assets, unless:
    • factors such as advanced age, ill-health, or other special circumstances, are determined to prevent the liquidation of the assets; and/or,
    • they qualify for guaranteed or streamlined or Express agreements. (See IRM 5.14.5)

  8. Installment agreements may be granted if taxpayers make payments on bal due accounts that reduce the unpaid balance(s) of assessments (UBAs) to amounts that fit streamlined, guaranteed or in business Express criteria.

    Example:

    If a taxpayer has equity in assets and cash that total $100,000 and owes $40,000 (UBA) in taxes, request full payment of the bal due accounts. If the taxpayer makes payments that reduce the UBA to $25,000 and requests a streamlined installment agreement, the agreement will be granted.

  9. If an analysis of the taxpayer's financial condition shows taxpayers cannot pay:
    • but they insist on installment agreements;
    • amounts proposed will fully pay the bal due account(s) within the collection statute (and waiver period if appropriate);
    • but the possibility remains that payments cannot be made;

    then prepare a backup Form 53 along with the installment agreement in case of eventual default and termination. (See Exhibit 5.14.1–2 and IRM 5.14.4.2.)

  10. If analysis of the taxpayer's financial condition shows a liability cannot be collected in full through an installment agreement, discuss the possibility of an offer in compromise with the taxpayer (See IRM 5.8.1 and IRM 5.14.2.2 regarding installment agreements on specific balance due accounts.)
  11. See IRM 5.14.9.3 regarding Independent Administrative Review if installment agreement requests are recommended for rejection.
  12. See IRM 5.11.1.2.2 and IRM 5.10.1.4(2) if taxpayers qualify for installment agreements or offers in compromise but:
    • do not submit or request one; or;
    • do not agree to an acceptable payment amount.

      Note:

      Also see IRM 5.14.2.1(21) and IRM 5.14.3.1.

     

    Reminder:

    Although the plan to reject may and should be relayed, actual rejection of proposed agreements must not be conveyed to taxpayers prior to independent administrative review, and enforcement action may not be taken while installment agreements are pending.

  13. For agreements that require no managerial approval see IRM 5.14.5.2, 5.14.5.3, and IRM 5.14.5.4 below. For agreements that require management approval see IRM 5.14.9.2.

5.14.1.5.1  (09-30-2004)
Compliance and Installment Agreements

  1. Filing and paying compliance must be considered prior to determining that the best manner of paying delinquent taxes is through an installment agreement.
  2. Ensure all balance due modules, including cross-referenced taxpayer identification numbers displayed on IDRS and Masterfile (use CFOL commands) are included in agreements. (See IRM 5.14.1.5.1(16) for necessary information and IRM 5.14.2.2 for exceptions.)
    1. Individuals that are in business as sole proprietors must be in compliance with both individual and business filing requirements to qualify for installment agreements.
    2. If sole proprietors have delinquent accounts on two or more taxpayer identification numbers (SSN and EIN) all bal due accounts must be included in one agreement. (See IRM 5.14.2.2 for exceptions and IRM 5.14.8.2 and IRM 5.14.8.3 for monitoring.)

  3. Liabilities for returns that were filed, but are not assessed, may be included in installment agreements. Use Installment Agreement Locator Number XX32 (See Exhibit 5.14.1–2) Ensure all account balances included in agreements will be fully paid prior to CSEDs plus allowable extensions. (See IRM 5.14.2.1(3)).
  4. Taxpayers must be in compliance with all filing requirements prior to approval of installment agreements.
  5. Do not grant installment agreements if taxpayers have not filed required returns. Do not identify requests for agreements as "pending" agreements if taxpayers have not filed required returns. (See IRM 5.14.1.3(4)(d).)
  6. A Del Ret is present when a delinquency investigation is established by input of Transaction Code (TC) 140. In some publications and procedures the term "Taxpayer Delinquency Investigation " (TDI) is used to describe Del Rets.
  7. If Del Ret status is not indicated for a tax period then, for the purpose of granting an installment agreement, no additional compliance check is required (except on tax returns due within the past sixteen months – see IRM 5.14.1.5.1(8) below).
  8. Prior to granting IAs, ensure that tax returns due within the past sixteen months were filed. If not filed, address compliance even if a Del Ret is not indicated using the procedures provided in IRM 5.14.1.5.1(11) below. This ensures compliance is addressed when Del Ret case creation has not yet occurred. Del Rets are created within sixteen months of due dates of returns.
  9. If Del Rets were resolved by one of the following methods, the closure is not considered evidence of compliance for the purposes of entering into an installment agreement:
    1. surveyed;
    2. shelved;
    3. unable to locate;
    4. referred to Exam or SFR (unless the assessment is pending or the case is assigned);

  10. If Del Rets were resolved by a closure listed in IRM 5.14.1.5.1(9)a – d above, but it is determined that they could have been closed as provided in IRM 5.14.1.5.1(12) below, then input (or request input of) appropriate transaction and closing codes. In these situations installment agreements may be granted when closing Del Rets.
  11. If an installment agreement is the appropriate case resolution, and there is an open Del Ret on another tax module(s); then the installment agreement may be granted when:
    1. Tax return(s) indicated as due are filed.
    2. Del Rets are resolved using the dispositions listed in IRM 5.14.1.5.1(12).
    3. Del Rets are resolved using the dispositions listed in IRM 5.14.1.5.1(13).

  12. Installment agreements may also be granted when the following closures are present:
    1. No return secured – little or no tax due (Policy Statement P-5-133);
    2. No return secured – taxpayer due refund.

  13. If taxpayers are not required to file returns, such modules should be closed using appropriate transaction and closing codes. The return closing codes that indicate filing compliance, or that filing is not required are contained in LEM 5.3. Also see Document 6209 Chapter 11 for definitions.
  14. If taxpayers are required to file returns and these returns are not filed, installment agreements cannot be granted or approved. For a list of closing codes for returns that are not indicators of filing compliance see LEM 5.3. Also see Document 6209 Chapter 11 for definitions.
  15. If delinquency investigations (del rets) were closed with a transaction code that does not indicate filing compliance, request that returns be filed within a reasonable timeframe.
  16. See IRM 5.1.11.4 for exceptions and guidance regarding the filing of returns.
  17. Compliance checks based on case information:
    1. Except in those situations described in IRM 5.14.1.5.1(7) and IRM 5.14.1.5.1(8) above, further compliance investigation is neither required nor prohibited, if Del Ret status is not indicated on IDRS. In addition, unless there is a Del Ret, no CFOL review (and no IRPTR review) is required.
    2. If further research is conducted, and there is an indication a return is due, then address filing compliance prior to granting installment agreements. Installment agreements may not be granted if it is determined taxpayers are liable for unfilled Bal Due returns. (P-5-133, refund return determinations and the dispositions provided in IRM 5.14.1.5.1(12) are permitted in these situations, if determined appropriate after further investigation.

  18. The compliance checks described in this section are conducted to determine eligibility for installment agreements after they are requested by taxpayers. If taxpayers do not file requested returns within provided timeframes (and the circumstances described in IRM 5.1.11.4 do not apply) requests for agreements will not be identified as pending (rejection and independent review are inapplicable) and agreements will not be granted.
  19. Analyze the current year’s anticipated tax liability. If it appears a taxpayer will have a balance due at the end of the current year, the accrued liability may be included in an agreement. Compliance with filing, paying estimated taxes, and federal tax deposits must be current from the date the installment agreement begins. Use Agreement Locator Number (ALN) XX32. (See Exhibit 5.14.1–2)
    1. If the taxpayer’s withholding is insufficient, emphasize the importance of adjusting Form W–4 to avoid future balance due situations. If personal (face-to-face) contact with the taxpayer is made, calculate the current amount of withholding with the taxpayer. With the taxpayer’s concurrence, prepare a new Form W–4 for signature. Mail the signed Form W–4 to the taxpayer’s employer.
    2. Advise taxpayers to make estimated tax payments and/or federal tax deposits (FTDs) if required;
    3. Advise taxpayers that failure to make timely estimated tax payments and/or FTDs may result in penalties;
    4. Advise taxpayers that future compliance with tax laws is required. Any returns and/or taxes due within the period of the agreement must be filed and paid timely;
    5. Advise taxpayers that federal tax refunds are subject to offset to pay bal due accounts during installment agreements, including refunds from income taxes of individuals whose sole proprietorship or partnerships owe taxes and have installment agreements. (In these cases, ensure TC 130 is input for the appropriate social security number(s).)

5.14.1.5.2  (09-30-2004)
Notice of Federal Tax Lien and Installment Agreements

  1. Prior to granting installment agreements, ensure the government's interest is protected. This includes filing and re-filing notices of federal tax lien, if necessary. (See IRM 5.12.1.16 and IRM 5.12.1.17 for lien filing instructions.)
    1. A lien determination must be made on all cases meeting the criteria of IRM 5.12.2.8.1. (In general, accounts that do not qualify for guaranteed, streamlined, or in-business trust fund Express processing require lien determinations.)
    2. When filing a Notice of Federal Tax Lien (NFTL) in connection with an installment agreement advise taxpayers in advance of the plan to file the lien and give them the opportunity to make full payment.

  2. Notices of federal tax lien may be filed:
    • while installment agreements are pending;
    • in connection with granting installment agreements;
    • during the rejection process; and,
    • during the default/termination period.

     

    Note:

    See IRM 5.14.11.7(1)(f) and IRM 5.14.11.8 regarding filing notices of federal tax lien during defaulted and/or terminated installment agreements.

  3. Though not general practice to do so, liens may also be filed:
    • while installment agreements are in effect; and,
    • during appeals of rejections, defaults and terminations. (Inform Appeals of this plan.)

     

    Note:

    Group manager approval is required for liens filed in accordance with (3) above. Review IRM 5.12.1 prior to filing these liens.

  4. Taxpayers are entitled to a "Collection Due Process" Appeal if a NFTL is filed. (See IRM 5.1.9 regarding Collection Appeal Rights when filing Notice of Federal Tax Lien.) For Notices of Federal Tax Lien filed before, or in connection with, granting installment agreements:
    1. retain sufficient documentation to respond to Collection Due Process (CDP) appeals (if later filed); or,
    2. if in the judgment of the revenue officer a CDP appeal is likely the case may be kept open until 45 days have passed.
    3. If an appeal is filed, refer to IRM 5.12.1 Lien Appeals and IRM 5.1.9.3.5 Processing Requests for Collection Due Process and Equivalent Hearing.

  5. If it is determined no lien should be filed in connection with an installment agreement, then:
    • See IRM 5.12.2.8.2 for non-filing guidelines;
    • notify taxpayers liens may be filed if agreements default; and,
    • use locator number XX66 on the installment agreement. (See Exhibit 5.14.1–2.)

  6. Taxpayers may request notices of withdrawal of notices of federal tax lien in connection with installment agreements. (See IRM 5.12.2.25 through 32 and IRC 6323(j) for further information.)

5.14.1.5.3  (09-30-2004)
Increases, Decreases, Varied Payment Amounts; Completing and Processing Installment Agreements

  1. The amount of the taxpayers payment depends on his or her ability to pay. (See IRM 5.14.1.5(5).)
    1. Only equal monthly installment payments can be monitored on IDRS. However, inform taxpayers that extra payments or higher payments can be accepted at any time.
    2. Space is provided on Form 433–D, Installment Agreement, and Form 2159, Payroll Deduction Agreement, for scheduled increases or decreases in payment amounts. IDRS will accept two changes in payment amounts when agreements are input for systemic monitoring. Agreements must be manually monitored if more than two changes in payment amount are planned. Document reasons for scheduled increases or decreases . Reasons can include expected full payment of a loan that will increase the taxpayer's ability to pay; income is scheduled to increase or decrease; or necessary living expenses are scheduled to increase or decrease.

  2. Agreements may include an increase of one or two large payments to fully pay accounts if it is documented and verified taxpayers will receive funds to make the payments. (Ensure liabilities are satisfied prior to the CSED including extensions – See IRM 5.14.2.1). These payments may be represented as increases in the installment payment amount as discussed in IRM 5.14.1.5.3(1)(b) above. Situations that may call for this type of agreement include:
    • contract sales with determined payment date(s);
    • judgments resulting in fixed settlement and payment dates;
    • beneficiary, distributee or payee status in trusts, estates, or profit sharing plans resulting in expected payment(s) on certain date(s);
    • accrued equity in assets from which taxpayers plan to borrow when the monthly payment is scheduled to increase; and,
    • other projected receipts of funds.

  3. Payment schedules may incorporate varied payments if it is determined this will satisfy bal due accounts included in agreements prior to the Collection Statute Expiration Date (CSED.) (See IRM 5.14.2.1 — CSED: Law, Policy and Procedure.) Support varied payment schedules with documentation. Examples of reasons for varied payment schedules include, but are not limited to:
    • anticipated fluctuations in business cycles for businesses or "commission" employees;
    • contract employment;
    • self employment;
    • seasonal employment;
    • seasonal expenses (for example, child-care costs when school is out); and,
    • planned (scheduled) changes in employment status, such as plans to work part-time, or reduced schedules, especially if the changes are made in order to facilitate a parent staying home with children, even if this means making numerous changes to monthly payment amounts over a period of time.

  4. For all agreements: request that taxpayers select a day of the month, between the 1st and 28th, for the payment due date. Advise taxpayers:
    1. on IDRS monitored agreements, a monthly payment reminder notice (CP 521) will be mailed to taxpayers two cycles before each payment due date. A pre-addressed envelope is included with the notice;
    2. to send payments according to the terms of agreements, even if no reminder notice is received;
    3. in the absence of pre-addressed envelopes, payments can be mailed to the campus address that services the area, i.e. Internal Revenue Service , city, state and zip code of appropriate SB/SE or W&I campus;
    4. names, tax identification number and tax forms included in the agreement must be written on the front of checks. Checks should be written to US Treasury. (See IRM 5.14.1.2(6) and note that installment agreement payments may not be designated — see IRM 5.14.7.5(1).)

  5. Assign Agreement Locator Numbers (ALNs) in accordance with Exhibit 5.14.1–2. Use a multiple condition ALN when appropriate. (Also see IRM 5.14.9.5 — Disposition of Approved Installment Agreement Documents.)
  6. List levy source information, including complete addresses and ZIP codes on installment agreement forms.
  7. Taxpayer signatures must be secured on all Forms 2159 (see IRM 5.14.10.3.) Also, though taxpayer signatures are generally not required on Forms 433–D,
    • signatures on Form 433–D are required for direct debit agreements (attach the taxpayer's blank, voided check for processing); and,
    • they may be obtained when taxpayers are available during personal contact.

  8. If installment agreements are based on mail, fax or phone contact, write "Telephone Agreement" , " Fax Agreement" , or "Mail Agreement" in the signature block of the agreement form. Also use this option if taxpayers are not available to sign agreements when they are ready for approval, even if there was prior personal contact. Copies of agreements should be mailed to taxpayers with Letter 1798(DO).
  9. Agreements that call for payments less than $25 are considered "below deferral level" . (See IRM 5.14.4.2 for agreements on below deferral level taxpayers.)
  10. Approval authority for installment agreements is provided in IRM 5.14.9. If approval cannot be secured while taxpayers are present advise them proposed installment agreements must be approved. (See IRM 5.14.3.1 regarding requests for payments in the interim, and IRM 5.14.1.3 regarding necessary inputs to IDRS.) Submit agreements for approval before any payments are due. If there are delays in the approval process notify taxpayers.
    1. Fully consider taxpayers' rights and interests prior to recommending rejection of an installment agreement request. Consider all aspects of the request including circumstances presented by taxpayers that they believe qualify them for agreements; information taxpayers provide in support of approving the agreement; and the independent review criteria described in IRM 5.14.9.3(4) and IRM 5.14.9.3(5) below. Although taxpayers should be informed that rejection of agreements is recommended, do not convey actual rejection of proposed agreements prior to independent administrative review except in the limited situations described in IRM 5.14.3.1 below. (Also see IRM 5.14.9.3, regarding the independent review process.)
    2. If additional information or action is required (for instance an attempt to borrow is requested) then request the necessary information or action from the taxpayer and establish a reasonable action date. Explain the consequences of failure to comply with the request. If an action date is missed, refer the case to the independent administrative reviewer prior to conveying rejection of the proposed agreement to the taxpayer. In general, no enforcement action may be taken as a consequence of such missed action dates, unless the situations described in IRM 5.14.1.6(2) or in IRM 5.14.3 are present. (See also IRM 5.14.9.3 regarding Independent Administrative Review.)
    3. While meeting or speaking with taxpayers, if they do not agree to payment amounts, or to increases in payments, advise them that a meeting with the next level of management may be requested. Also, employees may decide to bring managers into discussions about installment agreements with taxpayers, if it assists them in finalizing agreements. If approval of an agreement is not planned, inform the taxpayer that the status of the agreement is "pending" , and rejection will be recommended and that rejected requests may be appealed. Then refer such cases for independent administrative review. (See IRM 5.14.9.3 — Independent Administrative Review)

  11. Telephone contact must be made with call sites on installment agreements secured on ACS accounts no later than two workdays after interviews are concluded. If it is determined liens should be filed, contact call sites to file liens. Document case histories regarding such actions. (See IRM 5.14.1.5.2 regarding liens.)
  12. Inform taxpayers failure to pay penalty is reduced on installment agreements if certain conditions are met. (See IRM 5.14.1.2(7).)

5.14.1.6  (09-30-2004)
Levy Restrictions and Installment Agreements

  1. No levy may be made on taxpayer accounts:
    1. while requests for installment agreements are pending;
    2. while installment agreements are in effect;
    3. for 30 days after requests for agreements are rejected;
    4. for 30 days after agreements are terminated; and
    5. while an appeal of a default, termination or rejection is pending or unresolved.

      Note:

      Criteria for identifying "pending" agreements is in IRM 5.14.1.3.

  2. Levies may be served during the periods described in IRM 5.14.1.6(1) above:
    1. if taxpayers waive the restriction in writing (see Exhibit 5.14.1–3);
    2. if collection is in jeopardy (i.e. if a condition allowing a jeopardy assessment exists.) In these situations CP 523 (Letter 2975 for MMIAs) is not required. Unless notice of the right to appeal was previously provided, taxpayers must be notified of their appeal rights after jeopardy levies. (See Policy Statement P–4–88. See also IRM 5.11.1.3.9 and Exhibit 5.11.1–1 for approval levels for jeopardy levies. Approval level depends on whether notices described in IRM 5.11.1.2.1 were sent, and if required waiting periods have passed);
    3. for bal due accounts not included in current installment agreements. (The new tax periods are not affected by the appeal period for defaulted installment agreements.)

      Caution:

      In this context, "current" installment agreements include those in IDRS status 64 (default) because they remain in status 60 on Masterfile for the 13 cycles they are in status 64 on IDRS (until terminated and removed from status 60.) Also, CDP notices and timeframes must be provided to taxpayers on all bal due accounts before levies are served. (See IRM 5.14.2.2 (regarding agreements on specific balance due accounts and Notices of Levy IRM 5.11.1.2)

       

      Example:

      The taxpayer has an installment agreement on payroll taxes for the periods ending September 30, 1999 and December 31, 1999. The period ending March 31, 2001, is not included in the installment agreement and now has a balance due and all appropriate due process notices were mailed. The default Letter 2975(DO) has been sent on the periods in the installment agreement, but 90 days have not passed. In this example, although levies may not be served for those tax periods included in the agreement, levies may be sent to levy sources to collect on the bal due for the period ending March 31, 2001.

  3. If an installment agreement is identified as pending, and a levy is outstanding, it may be released, but it is not required that such levies be released. If an installment agreement is approved, and there is a levy outstanding, it must be released, unless the agreement provides otherwise. If an outstanding levy will remain in effect during an installment agreement, document this in the "Additional Conditions" block of the agreement form. (See IRM 5.11.1.3.9.)

    Example:

    (1) A levy has attached funds in the taxpayers bank account and an installment agreement is prepared before the proceeds are received. If it is decided, with concurrence of the taxpayer, not to release the levy, this must be written in the Additional Conditions block of Form 433–D.

     

    Example:

    (2) If a wage levy is to remain open while a taxpayer is making installment payments, it must be written in the " Additional Conditions" block of Form 433–D that the levy is to remain in effect until the liability is satisfied (or the levy is released).

     

    Note:

    If the levy is to collect on a bal due account that is not included in an installment agreement, then no release is required. (See IRM 5.14.1.6(4)(c) — (immediately below) — for related information.)

  4. With regard to accounts reported uncollectible based on the procedures provided in IRM 5.14.2.2:
    1. Levies will not be served to collect on the installment agreement status accounts.
    2. If otherwise warranted, levies may be served to secure payment on new bal due accounts accrued while these agreements are in effect, so long as status 53 has not yet been input.
    3. For those accounts that were reported uncollectible,the status must be changed from status 53 to a collection status prior to serving notice of levy on these bal due accounts. Use command code (STAUP).

      Note:

      Ensure the procedures provided in IRM 5.11.1 regarding notice of intent to levy and notice of right to Collection Due Process hearing are followed.

Exhibit 5.14.1-1  (09-30-2004)
Input of Transaction Code 971 Action Codes 043 and 063 for Pending and Active Installment Agreements

INPUT OF TRANSACTION CODE 971, ACTION CODES 043 AND 063 FOR PENDING AND ACTIVE INSTALLMENT AGREEMENTS
(1) These procedures apply to area offices, campuses and Automated Collection System (ACS) Call sites. Directors will designate employees responsible for specified inputs at a central location, or at the group, team, or unit level. Responsible functions must be continuously available to receive telephonic requests for input of TC 971, Action codes 043 & 063, during core business hours. Requested transaction codes must be input to IDRS immediately upon the request of contact employees.
(2) For Pending Agreements:
  a) Request TC 971 Action Code 043 be input to IDRS on ALL taxpayer modules within 24 hours.
  b) If there are tax modules (accounts) that are not on IDRS (But are on Master file), request input of TC 971 AC 043 separately on these.
  c) Do not input TC 971 AC 043 for immediately approved agreements. (See "Approved Agreements" below.)
(3) For Approved Agreements:
  a) Request that TC 971 Action Code 063 be input to IDRS on ALL taxpayer modules.
  b) For the purpose of this sub-section, approved agreements are only those agreements that are approved on the date the agreement is requested.
  c) If agreements are immediately approved there is no need to input TC 971 AC 043 for the period of time between the request for the agreement and the time it is approved.
(4) For Rejected Proposals/Appeals:
  a) Request reversal of TC 971 AC 043 forty-five (45) days after the rejection is communicated to the taxpayers, unless during the 30 day period the rejection is appealed.
  b) During appeals, TC 971 AC 043 remains on all modules.
  c) If Appeals sustains rejections, input TC 972 AC 043 (if 30 days have passed) or 30 days after rejection is communicated to taxpayers.
  d) If Appeals grants installment agreements, follow the procedures above for approved agreements.
(5) For Defaulted and Terminated Agreements:
  a) IDRS:
    • systemically reverses TC 971 AC 063 when there is a change from status 60 on the Masterfile.
    • generates TC 971 AC 163 to reverse TC 971 AC 063.
  b) Status 64 on IDRS remains in status 60 on the Masterfile for thirteen cycles. This provides taxpayers levy protection.
  c) During the first 30 days of Status 64 taxpayers may appeal proposed terminations to the Appeals Division.
  d) Taxpayers may also appeal terminations of agreements for 30 days from the date agreements are terminated. (See IRM 5.14.11.3 regarding defaulted and terminated agreements.)
(6) Note to ICS Users
  a) Input of TC 971 ACs 043 and 063 and TC 972 AC 043 must be on IDRS, not ICS, and
  b) Any notice accounts or other accounts not in Status 26 should be created on ICS at the time the TC 971 AC 043 is requested on IDRS
(7) The following transaction/action codes identify — and reverse identification of — pending and active installment agreements:
Transaction Code Action Code Definition
971 043 Identifies pending installment agreement.
972 043 Reverses identification of pending installment agreement (reverses TC 971 AC 043).
971 063 Identifies active installment agreement.
971 163 Input to reverse identification as Active Installment Agreement (reverses all TC 971 AC 063s).
972 063 Input to reverse identification as Active Installment Agreement when TC 971 AC 063 was input in error.
(8) Status 60, TC 971, IDRS, Master File (MF) interface information:
  a) TC 971 AC 043 must be manually input to IDRS for pending agreements.
  b) TC 971 AC 063 is generated by status 60, or may be manually input to IDRS.
  c) Any change from 6X (60, 61, 64) on the MF generates TC 971 AC 163.
  d) Status 64 DOES NOT generate TC 971 AC 163. While accounts are in IDRS status 64, they remain in MF status 60. (See (5) above.)
  e) When TC 971 AC 163 is input, in addition to reversing TC 971 AC 063, it reverses TC 971 AC 043 (if a TC 971 AC 043 is present).
  f) If TC 971 AC 063 is not present, use TC 972 AC 043 to reverse TC 971 AC 043.
  g) TC 972 AC 063 reverses an erroneous input of TC 971 AC 063.

Exhibit 5.14.1-2  (09-30-2004)
Installment Agreement Locator Numbers — (ALNs)

INSTALLMENT AGREEMENT LOCATOR NUMBERS
Designate 4 digit ALNs to identify installment agreements by type and originator. The XX Position (first two digits) denotes either "Initiator" or "Agreement Type." XX values are:
00 Form 433–D initiated by Territory Office on an ACS case
01 Customer Service and Toll Free initiated agreements
02 Territory Office (revenue officer) initiated agreements
03 Direct Debit agreements initiated by any function
06 Exam initiated agreements
07 Returns Processing initiated agreements
08 Agreements initiated by other functions
11 Form 2159 (Payroll Deduction Agreement) initiated by any Territory Office or ACS
12 Territory Office or ACS agreement with multiple conditions
20 Status 22/24 accounts — Call Site/CSCO (formerly SCCB)
90 CSCO (formerly SCCB) initiated agreements — other than status 22 or 26
91 Form 2159 agreement initiated by CSCO (formerly SCCB)
92 CSCO (formerly SCCB) agreement with multiple conditions
99 Up to 120 day extensions (NOT FOR FIELD — Field Extensions stay in inventory.)
   
The YY Position (second two digits) denotes "Agreement Conditions." YY values are:
   
08 Continuous Wage Levy (From ACS and RO)
09 All other conditions
12 One year rule (Use for "Specific Bal Due" IAs — per IRM 5.14.2.2)
15 In Business Trust Fund (IBTF) monitoring required
27 Restricted Interest/Penalty Condition Present
32 Unassessed modules to be included in agreement
36 Streamlined agreements, less that 60 months up to $25,000
41 BMF IN Business Deferral Level (CSCO (formerly SCCB) USE ONLY)
53 Report Currently Not Collectible if agreement defaults
63 Cross-Reference TIN (Status 63)
66 File Lien in event of default
70 Secondary TP responsible for Joint Liability
80 Review and revise payment amount
99 Extensions (NOT FOR FIELD — Field Extensions stay in inventory.)
   
If more than one condition exists, use 12 or 92 in the XX position. Assign the YY number using these priorities (highest priority being first):
   
1) ALN XX12 — One Yr Rule — Use for Specific Bal Due IAs; 2) ALN XX08 — Continuous Levy;
3) ALN XX 15 — (IBTF); 4) ALN XX53 — Report CNC if agreement defaults
   
If multiple conditions exist, and one of the above conditions is used in the YY position, input abbreviated IDRS history items for the secondary YY conditions using the following format:
   
UMM309312 (Unassessed module, MFT 30, 199312 Tax Period); or
UMFILELIEN (Unassessed module, file lien, if appropriate)

5.14.2.1  (09-30-2004)
Collection Statute Expiration Date (CSED): Law, Policy and Procedures: Group Managers Approve Form 900 Waivers

  1. Internal Revenue Code (IRC) section 6159(a) provides that installment agreements must fully pay balance due tax accounts prior to the Collection Statute Expiration Date (CSED). IRC 6502(a)(2)(A) provides that statutory periods for collection may be extended in connection with granting installment agreements. It is the policy of the Internal Revenue Service that CSED extensions are limited to five (5) years beyond the original CSED for each tax account (plus up to one year – see IRM 5.14.2.1(7).) Group Managers will approve CSED extensions – see IRM 5.14.2.1(20). The CSED may be extended more than once for each balance due account as specified in IRM 5.14.2.1(6).

  2. Be aware of the CSED when granting installment agreements. Use IDRS CC ICOMP to verify that the agreement will fully pay all liabilities prior to the CSED and include a copy with the case file (the "Decision IA" application that is available on the SERP website is also acceptable). If the projected date for full payment is prior to the CSED the agreement may be approved without an extension of the statutory period for collection.
  3. The Internal Revenue Service limits the length of installment agreements to the 10-year statutory collection period except in instances when a reasonable extension of the statutory period for collection will allow an agreement to be accepted. In these cases, waivers of the CSED should be secured.
    1. IRC 6502(a)(2)(A) provides that statutory periods for collection may be extended in connection with granting installment agreements.
    2. Until its revision on December 21, 2000, Internal Revenue Code (IRC) 6331(k)(3) by reference to IRC 6331(i)(5) provided for suspension of the statutory period for collection for tax periods in installment agreements. Despite this statutory suspension, the Service, by policy, limited the length of installment agreements to the 10–year statutory collection period except when CSED waivers were secured.
    3. On December 21, 2000, the Community Renewal Tax Relief Act of 2000 revised the Internal Revenue Code such that the statute of limitations for collection is no longer suspended during installment agreements.

  4. A Form 900 waiver must be secured in connection with installment agreements that extend beyond the CSED.
  5. CSEDs may not be extended during installment agreements. CSEDs may be extended only in connection with new agreements after mailing CP 523 or Letter 2975, during the default period, or after agreements are terminated. CSED waivers may be secured for any or all of the balance due accounts:
    • included in the original agreement; and,
    • not included in the original agreement.

    (See IRM 5.14.2.1(16); Exhibit 5.14.11-1, and IRM 5.14.9.2(8) regarding the manner in which a "new" agreement can include the bal dues in an "old" agreement; and IRM 5.14.11.7(4) regarding defaults, terminations and CSED extensions.)

  6. The period for collection may be extended more than once per tax period in connection with an installment agreement if the total of the extensions is not longer than 5 years from the original CSED, plus the periods described in IRM 5.14.2.1(7) through (9) below.

    Note:

    Approve CSED waivers in connection with new agreements only.

  7. Extensions of the statutory period for collection are limited to no more than five years, plus up to one year to account for changes in the agreement. (See IRM 5.14.2.1(9).)
  8. Prior suspensions of CSEDs due to offers in compromise or legal proceedings do not:
    • bar extensions of CSEDs with installment agreements.
    • change the length of extensions beyond the limits provided in this section.

    Therefore, CSED suspensions may result in longer periods for collection than provided otherwise by this section (as illustrated in Exhibit 5.14.2–1.) Reasons for CSED suspension include, but are not limited to:

    • Bankruptcy
    • Collection Due Process Appeals
    • Litigation
    • Offer in Compromise
    • See 26 USC 6503 for other examples

     

    Example:

    Bankruptcy results in suspension of the CSED on a bal due account. After the bankruptcy, the CSED may be extended five years, plus the period described in IRM 5.14.2.1(9), if there is an installment agreement.

  9. CSED extensions will be limited to the length of time necessary to fully pay the tax liability covered by the agreement, plus up to one year to adjust for the following factors that make it difficult to determine an exact date for full payment of balance due accounts over time:
    • payment skips;
    • interest rate changes;
    • defaults, terminations;
    • appeals of defaults and terminations;
    • reinstatements; and
    • reissued accounts.

     

    Note:

    See IRM 5.14.2.2 for situations that do not require full payment of all bal dues.

  10. The original calculation must provide for full payment of the installment agreement balance due accounts within the original CSED plus a five year extension. The addition of (up to) an additional year is to compensate for the situations listed above. Up to one year may be added after completion of ICOMPs described below.
  11. All tax modules must be included in extension calculations on CC ICOMP. (See IRM 5.14.2.1(14) regarding ICOMP calculations.) Extensions will be calculated from the latest CSED balance due account modules, but the waiver extends the CSED for all assessments on the tax module. If there is more than one assessment on tax modules, and part of the balance due is from the earlier assessment(s) list these assessment dates on the waiver, along with the latest assessment date.

    Note:

    This may result in extensions longer than six years for parts of some bal due tax modules.

  12. All tax modules may be combined on one Form 900. Ensure it is clear which tax periods and assessment dates correspond to which CSEDs on the form.
  13. Form 900 Waiver will only be executed in connection with installment agreements that fully pay identified tax liabilities, including assessed and accrued penalty and interest, and penalty and interest that will accrue during terms of agreements. (See IRM 5.14.2.2 for additional information.) Use IDRS CC ICOMP to determine payment schedules, and share the results of ICOMPs with the taxpayers. Provide taxpayers with information regarding the manner in which penalty and interest are computed.
  14. Using CC ICOMP, two methods – described in (a) and (b) immediately below – may be used for determining the length of CSED extensions. Method (a) provides for computation of separate CSEDs for each module. Method (b) provides for extending CSEDs to one date for all modules. For both methods:
    • Include all tax modules in the computation;
    • Compute the extension separately for each module;
    • Begin the computation using the module with the earliest CSED; and,
    • Add additional modules to the computation until all are included.

     

    1. Method (A) – Extend CSEDs on all modules to separate dates (for each module) up to one year past the latest CSED on the module, ensuring no CSED extension is longer than five years (plus one year as specified in IRM 5.14.2.1(6).) (See Exhibit 5.14.2–2.)
    2. Method (B): Extend CSEDs to the same date for all modules, ensuring no CSED extension is longer than five years, plus one year. (See Exhibit 5.14.2–2.)
    3. CC ICOMP does not work on MFT 55, NMF, Status 72, or accounts on which maximum failure to pay penalty has been assessed. For these types of accounts the Decision IA tool may be used. The Decision IA tool can be found on the SERP website at: http://serp.enterprise.irs.gov/databases/irm-sup.dr/e-acsg2.dr/index.html.

  15. Request that taxpayers sign Form 900 waivers to extend statutory periods for collection if analysis of a taxpayer’s financial condition shows all bal due accounts can be fully collected only through an installment agreement with extended CSEDs.
    1. Notify taxpayers they have the right to refuse signature on waivers.
    2. If an installment agreement request is being considered and a taxpayer refuses to sign a waiver, inform the taxpayer the request will be considered and recommended for rejection, then refer the case to the independent administrative reviewer.
    3. Unless some other factor, such as an increased payment amount, allows for acceptance of agreements that will fully pay all accounts prior to the CSED, independent reviewers should concur with these rejection decisions.
    4. Unless factors such as age or ill-health make full payment unlikely, taxpayers whose liabilities would all be fully paid with extended CSEDs should not be considered for offers in compromise or specific account installment agreements (see IRM 5.14.2.2).
    5. See IRM 5.14.2.1(21) if the opposite condition exists: all the bal due accounts cannot be fully paid, even with CSED extensions.

  16. Taxpayers whose agreements were previously terminated, with all appeal timeframes exhausted regarding the termination, (see IRM 5.14.11.4) may be granted new installment agreements (not reinstatements). CSED waivers may be secured along with these new agreements, even if there were prior extensions of CSEDs.
  17. If installment agreements are in default (but 90 days have not passed since issuance of CP 523/Letter 2975– see IRM 5.14.11.4 and Exhibit 5.14.11–1 below) reinstatements may include new periods. (See IRM 5.14.2.1(4) regarding securing waivers with new agreements.)
  18. Installment agreements that extend beyond the original CSED require group manager approval. Servicewide Delegation Order 42 delegates authority to execute Form 900 waivers to Compliance Area Directors. SB/SE Delegation Order 145.19 re-delegates this authority — to execute waivers — to revenue officers. In addition, Servicewide Delegation Order 42 provides authority to approve Form 900 Waivers. Effective immediately, the authority to approve Form 900 (Collection Waivers) associated with Installment Agreements is delegated to Revenue Officer Group Managers, Case Processing Managers and Technical Services Managers. The approval authority reflected in Del Order 42 will be revised to reflect this change.

    Caution:

    Approving officials must ensure the procedures in this IRM 5.14.2.1 are followed with regard to approval and processing of Form 900 waivers.

  19. Revenue Officers will:
    • complete Form 900 Tax Collection Waiver, including printing the Area Director’s name on the line titled "Area Director's name" ;
    • print the group manager’s name and title in the " By Delegated Representative" block (leaving room for manager’s signature);
    • submit the Form 900 and agreement together for Group Manager approval.

  20. Group Managers, Case Processing Managers or Technical Services Managers will:
    • ensure extension computations are accurate when reviewing Forms 900 for approval;
    • indicate approval of Form 900 by signing in the "By Delegated Representative" block;
    • approve Forms 900 and related installment agreements on the same date.

  21. Sometimes all of a taxpayer's bal due accounts cannot be fully paid, even with extended CSEDs, yet taxpayers request installment agreements. In these situations,
    1. If no other collection avenues exist, ask taxpayers to submit requests for offers in compromise or installment agreements (on specific balance due accounts, see IRM 5.14.2.2).
    2. Inform taxpayers that agreements that do not fully pay accounts (included in the request) will be recommended for rejection. (See IRM 5.14.2.2.)
    3. Refer requests that cannot be accepted because they do not fully pay accounts included in the request for independent administrative review.
    4. Independent reviewers should reject requests for installment agreements that do not fully pay taxes included in agreements.
    5. After independent review, convey rejections to taxpayers. Taxpayers may appeal these rejections through the Collection Appeals Program. (See IRM 5.14.9.4 below Collection Appeals Program.)
    6. See IRM 5.14.3.2 if taxpayers: make second requests for agreements that will not fully pay taxes after similar requests were rejected; and do not submit OICs after they are requested to do so (and an installment agreement is not pending.)

5.14.2.1.1  (09-30-2004)
Additional CSED Information: Technical Services and Case Processing

  1. Copies of approved installment agreements will accompany Forms 900 sent for input. Input transaction code 550 (based on Form 900) only if a copy of the approved installment agreement is provided. After input of an extended CSED, Case Processing managers must review inputs to ensure:
    1. extension dates are the same on Forms 900 and IDRS; and,
    2. status 60 was also input (or Case Processing is monitoring agreements.)

      Note:

      These reviews may be delegated to employees

  2. After input and review, copies of Forms 900 that were used for input, will be attached to related installment agreements, and kept in accessible files in Technical Services for three years beyond dates to which CSEDs were extended. Waivers must be accessible for research and accountability. (IRC 6511(a) provides the right to make claims within 2 years from when taxes are paid). (See IRM 5.14.2.1.1(4) for an exception to the storage location.)
  3. Maintain Waivers in Technical Services until they are sent to Closed Files. (See IRM 5.14.2.1.1(5).)
  4. Exception to Procedure Provided in IRM 5.14.2.1.1(2): Do not send waivers secured in connection with In Business Trust Fund Installment Agreements and Manually Monitored Installment Agreements to Technical Support. Maintain waivers secured in connection with these agreements in Case Processing with casefiles for the active agreements. (See IRM 5.14.7.4.1 and IRM 5.14.8.3.) Case Processing will transfer cases to Technical Support for storage after:
    1. full payment of installment agreements; or,
    2. termination of installment agreements (when cases are assigned to the field or some other function); or,
    3. any other change (from installment agreement status) including reporting the accounts uncollectible (except as provided in IRM 5.14.2.2); or an accepted offer in compromise; or bankruptcy.

  5. Prior to sending waivers to closed files from Technical Services, check IDRS to determine if (since the waiver was executed) CSEDs were suspended by litigation (including bankruptcy). If so, waivers must be retained past the claim date referenced in IRM 5.14.2.1.1(2).
  6. When Campuses secure Form 900 waivers with installment agreements, copies of Form 900 waivers and copies of installment agreements will be forwarded to Technical Services in the area where the taxpayer resides.

5.14.2.1.2  (09-30-2004)
Additional CSED Information: Case Transfers To and From Appeals

  1. Regardless of the time remaining on CSEDs, valid appeals of installment agreement rejections, terminations, and proposed terminations, must be referred to Appeals. When referring bal due accounts with CSEDs that expire within 120 days, notify Appeals of the imminent CSED(s). Cases will not be considered transferred to Appeals unless confirmation of transfer is received, and documented, by the referring function.
  2. Appeals will attempt to resolve all issues prior to CSED expiration. If Appeals returns bal due accounts with CSED(s) that expire within 120 days (to referring functions) it will notify the function(s) of the imminent CSED(s). Cases will not be considered transferred to other functions (by Appeals) unless confirmation of transfer is received, and documented, by Appeals. (See IRM 5.14.9.4 for additional Appeals information.)

5.14.2.1.3  (09-30-2004)
Deferred Payment Offers in Compromise Received after CSED Extension

  1. Taxpayers who previously extended CSEDs in connection with installment agreements may request approval of deferred payment offers in compromise (DPOICs).
  2. On March 24, 1998 the Service issued procedures that limited the length of CSED extensions. This chapter — 5.14 Installment Agreements — reflected this policy in the publication of its October 18, 1999 revision.
  3. By policy, if extensions granted prior to October 18, 1999:
    • resulted in collection periods longer than 15 years; and,
    • a deferred payment offer in compromise (DPOIC) is later submitted on the bal due accounts (subject to the extension), then,

    for the purpose of reviewing the DPOIC, CSEDs are considered to be the later of the following:

    1. the original CSED (10 years from the tax assessment upon which the liability is based); or,
    2. 5 years from the date of acceptance of the offer in compromise.

  4. IDRS CSEDs will not be adjusted based on the procedures provided in this sub-section. Therefore, ensure case histories state that: "time left prior to the CSED (per IDRS) was not used for computation of the deferred offer payment amount" and reference this IRM chapter.
  5. Fully document case histories regarding the above considerations if used for DPOICs.

    Note:

    (1) This sub-section does not apply to the extensions of up to 6 (six) years provided for by IRM 5.14.2.1(6). It applies only to CSED extensions longer than 5 years agreed to prior to October 18, 1999.

     

    Note:

    (2) This sub-section applies to CSED extensions granted in connection with installment agreements only. For information regarding CSED extensions that are truncated by law see IRM 5.14.2.1.4.

     

    Note:

    (3) These procedures are for the sole purpose of DPOIC review and processing. They have no effect on the actual CSED (see (4) above.)

5.14.2.1.4  (03-30-2002)
CSED Expiration Legal References: 1.) 90 Day Rule for Installment Agreement CSED Extensions; 2.) Non-Installment Agreement CSEDs

  1. CSED extensions based on waivers secured with installment agreements actually expire 90 days after the expiration of any period for collection agreed upon in writing by the Secretary and the taxpayer at the time the installment agreement was entered into. [See Internal Revenue Code (IRC) 6502(a)(2)(A), with reference to Public Law (P.L.) 105–206 (RRA 98) Section 3461(a)(1)] These waivers remain in effect regardless of:
    1. whether agreements fully pay taxes; and,
    2. lengths of extensions.

  2. For CSED extensions/waivers not secured with installment agreements, the statutory period for collection will expire December 31, 2002, or at the end of the original ten year statutory period for collection if after December 31, 2002. [See IRC 6502(a)(2), with reference to P.L. 105-206 (RRA 98) Section 3461(c)(2)].

5.14.2.2  (09-30-2004)
Installment Agreements on Specific Balance Due Accounts

  1. With the exception of streamlined, guaranteed and Express agreements, installment agreements may be granted only if taxpayers are unable to fully or partially pay bal due accounts by borrowing upon or liquidating current assets. (See IRM 5.14.1.5 – " Interest Based Interviews: Acceptance and Rejection Determinations." )
  2. Taxpayers sometimes have the ability to make payments that satisfy some balance due accounts, but not all balance due accounts, prior to the Collection Statute Expiration Date plus five years. For these agreements, taxpayers must exhaust their ability to make full or partial payment on bal due accounts before an agreement can be approved. It is not in the Service's interest to grant these installment agreements unless taxpayers are unable to fully or partially pay bal due accounts.
  3. In determining whether taxpayers should be considered for one of these agreements consider:
    1. the government's potential for eventually collecting more than would be collected if the taxpayer was granted an offer in compromise. In particular, consider potential future collection through refund offsets (offers in compromise provide for only one such refund) and that an offer in compromise is a permanent settlement for less than full payment of the tax that usually cannot be modified or terminated unless there is a default.
    2. that an installment agreement is more flexible tool for collection than is an offer in compromise. Revisions in installment agreement monthly payment amounts are allowable and easily accomplished based on ability to pay determinations and without defaulting agreements.

  4. Considering the above factors, base the final decision – installment agreement or offer in compromise – on determining which repayment vehicle is likely to result in the collection of the most revenue over it's term. While offers in compromise may generate the most revenue immediately, installment agreements allow for changes in payment amounts and possible full payment.
  5. Only those agreements that include balance due accounts that will be fully paid prior to the CSED may be approved.
  6. Consideration must be given to extending the CSED. If extending the CSED will result in greater collectibility, the CSED must be extended in connection with these agreements. (See IRM 5.14.2.1 regarding procedures for extending CSEDs.)
  7. A lien determination must be made on all bal due accounts included in these installment agreements, and on the bal due accounts reported uncollectible (see below) in accordance with the procedures provided in IRM 5.12 and IRM 5.14.1.5.2.
  8. Use command code (CC) ICOMP to compute collectibility of accounts prior to CSEDs. Only accounts that can be fully paid may put into installment agreement status. Attach ICOMP prints when agreements are submitted for approval. (See IRM 5.14.2.1(11) through (14).)
  9. If there are multiple balance due accounts, establish agreements according to the following priorities:
    1. First include the bal due account with the earliest CSED that can be fully paid.
    2. If the bal due account with the earliest CSED cannot be fully paid prior to the CSED (plus an extension) skip to the bal due with the next earliest CSED. (See IRM 5.14.2.2(10) for disposition of skipped bal due accounts.)
    3. After including the bal due account with the earliest CSED that can be fully paid, include other accounts if the taxpayer has further ability to pay them.
    4. Choose all later accounts based on " earliest CSED" in connection with "can be fully paid" .

      Example:

      30–199512 is the earliest CSED, and can be fully paid. 30–199612 cannot be fully paid. Therefore, skip to 30–199712. If it can be fully paid include it in the agreement. If not, skip to the next tax period.

    5. Using the method described in a – d above, continue to add accounts to the agreement until no further balance due periods are left that can be fully paid.
    6. Exception to a – d above: Group managers may approve agreements that include periods that do not have the earliest CSEDs if it is in the government's interest. Examples of such cases include when the sum of the liability of other tax periods is greater than the sum of the liability of the earliest CSED tax periods; or when the collectibility of one of the other tax periods is in greater doubt.

  10. Those bal due accounts not included in agreements (as provided by IRM 5.14.2.2(1) through (9) above) will be closed Currently Not Collectible (CNC).
    1. Use CNC closing codes 24 through 32, for IMF accounts (based on the taxpayer's income — see IRM 5.16.1.2.9(4).) Based on these closing codes the CNCed bal dues (the bal dues not included in agreements) will be systemically reactivated based on income level and are subject to systemic State Income Tax Levy.

      Note:

      Closing codes (CCs) 24 through 32 are used to utilize their functions for follow-up reviews (if necessary) and subsequent requests for payment. See IRM 5.14.2.2(19). These accounts are not uncollectible due to hardship, however, if these agreements are terminated, do not issue levies that include bal dues that are currently in status 53 as a result of input of TC 530 CCs 24 through 32. Put bal dues reported uncollectible (in accordance with these procedures) in collection status prior to taking enforcement action and ensure all other appropriate pre-levy actions are taken. (See IRM 5.14.1.5(4) regarding levies in these situations.)

    2. For BMF accounts, use closing code 13.

  11. Do not input TC 971 AC 043, nor TC 971 AC 063 on the bal due accounts reported uncollectible.
  12. Notify taxpayers that these installment agreements are subject to financial review to determine if bal due accounts (both included in, and excluded from, agreements) can be fully paid, through revised or new installment agreements or by some other means.
  13. In order to determine the necessity of revising these agreements and including additional balance due accounts:
    1. these installment agreements will be reviewed annually (see IRM 5.14.2.2(19)); and,
    2. the IMF accounts reported uncollectible may be reissued (see IRM 5.14.2.2(20).)

  14. Managerial approval (see IRM 5.14.2.2(15)) is required for both the installment agreement and accounts reported uncollectible, regardless of dollar amount. Approval of these agreements includes approval of the method by which tax periods were selected for inclusion in agreements. (See IRM 5.14.2.2(9).)

    Note:

    Installment agreements of this type may not be input as streamlined installment agreements nor as In Business Trust Fund Express agreements, regardless of dollar amount.

  15. Field Function approval and processing procedures:
    1. Input the Installment Agreement (IA) on ICS (using either Option A or B) for Group Manager approval. Include all balance due accounts, including those that will be reported CNC.
    2. If Option A is used, print the approved 433D; if Option B, print 433D and secure group manager approval.
    3. Write: "Specific Balance Due Account Installment Agreement " (or SBDAIA) in bold red text at the top of the input document.
    4. Prepare a paper Form 53 (not on ICS) to CNC the appropriate accounts that are not included in the installment agreement.
    5. Transmit Form 433D and Form 53 to Case Processing for input as a package.

  16. Case Processing Procedures:
    1. Input the installment agreement on all balance due accounts.
    2. Input CNC on the balance due modules not included in the installment agreement.

  17. These agreements will be monitored in accordance with the procedures provided in IRM 5.14.7.4.1 (IBTF) and IRM 5.14.8.3 because, though input to, and monitored in, status 60, these agreements (IMF and BMF non-trust–fund included) will also be monitored in Case Processing.
  18. Case Processing must ensure that:
    • prior to inputting these agreements to status 60, account assignments are changed to AO98XX00 (where XX = 66, 67, 68 or 69.) (See IRM 5.14.7.4.2(15).)
    • agreements are input with the ALN and agreement review dates specified in IRM 5.14.2.2(15)(b) and (c).

  19. The following procedures apply to the installment agreement financial reviews described in IRM 5.14.2.2(13)(a):
    1. Use of "Review Suppress Indicator 6" on the installment agreement form results in issuance of Letter 522. (Employees who monitor the Installment Agreement Account Listing (IAAL) in Campuses will be instructed to issue Letter 522 (L522) on accounts with "Review Suppress Indicator 6." )

      Note:

      Letters 522 will be issued only on installment agreements that do not fully pay all taxpayer accounts. There is currently no other use for Letters 522.

    2. If taxpayers do not respond to Letters 522 status 26 (field – balance due) accounts will be generated and sent to Case Processing groups for review and possible assignment to field revenue officers. (See IRM 5.14.2.2(19)(c) (1) through (3) below for procedures.
    3. If taxpayers do respond to Letters 522 and further analysis of financial statements is necessary, status 26 (field – balance due) accounts will be generated and sent to Case Processing groups for review and possible assignment to field revenue officers. In these cases, prior to transfer to field revenue officers, Case Processing will ensure the CP 522 was mailed to the taxpayer's last known address. Case Processing will contact the taxpayer by telephone and request a financial statement. If contact is not made, or a financial statement is not received, or information necessary to verify the financial statement is not received, plan to terminate the installment agreement and send the case to the field.

      Note:

      Transfer from Campuses to Case Processing Units is based on input of assignment information completed by Case Processing as described in IRM 5.14.2.2(18). Campuses will check "last T-Sign" for transfer information.

    4. Upon field assignment, secure and analyze new financial statements.
    5. At any time, either while the case is assigned to Case Processing or the field, if it is determined there is no change in the taxpayer's financial condition, report the appropriate accounts uncollectible using the proper closing code (See IRM 5.14.2.2(10)) and, if no longer in installment agreement status, reinstate agreements.
    6. If taxpayer financial conditions are changed, consider including additional balance due accounts in agreements, or other necessary collection actions.
    7. If the taxpayer's ability to pay has improved, use the letter provided in Exhibit 5.14.4–1 (below) to propose changes in the agreement.
    8. If an installment agreement or other disposition is not appropriate, or not immediately appropriate, consider other collection alternatives prior to re-reporting accounts uncollectible, including taking the accounts into active inventory. (See IRM 5.14.3.1 – "Setting Deadlines and Receiving Payments" .)

  20. The following procedures apply to the " uncollectible" financial reviews described in IRM 5.14.2.2(10)(a) and IRM 5.14.2.2(13)(b) above:
    1. IMF accounts reported uncollectible in accordance with the above procedures will be reissued as bal due modules when taxpayer incomes rise above the thresholds described in IRM 5.16.1.2.9(4).
    2. Check for status 60 modules if the " Primary Issuance Code" for reissued accounts that were reported uncollectible is: "TPI" . The Balance Due Summary Screen on ICS shows this indicator. This indicator is used when accounts are reissued if closing codes 24 through 32 were used with transaction code 530.
    3. Ensure installment agreements are not in default because of reissued accounts that were reported uncollectible.
    4. In these cases, prior to transfer of cases to field revenue officers, Case Processing will take the actions described in IRM 5.14.2.2(18)(c)(2) through (3). Upon field assignment, revenue officers follow the procedures in IRM 5.14.2.2(18)(d) through (h).
    5. At any time, either while the case is assigned to Case Processing or the field, if it is determined there is no change in the taxpayer's financial condition, re -report the appropriate accounts uncollectible using the proper closing code (See IRM 5.14.2.2(10)) and, if no longer in installment agreement status, reinstate agreements.
    6. If appropriate, send OIs or bal dues to the field for follow-up and investigation.

  21. These installment agreements may be placed in default, terminated or revised, as provided in IRM 5.14.11.

Exhibit 5.14.2-1  (09-30-2004)
CSED Extension and Suspension Example

EXAMPLE OF EXTENSION AND SUSPENSION OF COLLECTION STATUTE
Date Tax Assessed: 05-10-1995
Original Collection Statute Expiration Date (CSED): 05-10-2005
CSED suspension and (resulting extension) based on bankruptcy: 3 years (1-5-1996 to 1-5-1999)
CSED after suspension and (resulting extension) based on bankruptcy: 5-10-2008
Maximum CSED extension of 5 years in connection with an installment agreement plus additional one year for payment skips, etc. See 5.14.2.1(7): 6 years
CSED after suspension (and resulting extension) based on the bankruptcy plus the maximum CSED extension of the installment agreement plus an additional one year for payment skips, etc.: 5-10-2014

Exhibit 5.14.2-2  (09-30-2004)
Methods to Extend Collection Statute Expiration Dates

TWO METHODS TO EXTEND THE COLLECTION STATUTE EXPIRATION DATE
         
METHOD A: SEPARATE DATES FOR EACH MODULE
         
EXAMPLE A: CSED MAXIMUM EXTENSION WITH IA* WILL BE FULLY PAID BY THE IA WITH IA MAY BE EXTENDED TO(fully paid plus 1 year)*
Module 1: 12-31-2003 12-31-2009 12-31-2006 12-31-2007
Module 2: 12-31-2008 12-31-2014 12-31-2011 12-31-2012
         
Both periods will be fully paid by 12-31-2011. Note that if Module 1's CSED is extended to 12-31-2012, an extension greater than 5 years (plus up to one extra year*) would be necessary and not allowed by policy.
         
METHOD B: SAME DATES FOR EACH MODULE
         
EXAMPLE B: CSED MAXIMUM EXTENSION WITH IA* WILL BE FULLY PAID BY THE IA WITH IA MAY BE EXTENDED TO*
Module 1: 04-15-2004 04-15-2010 10-31-2007 12-31-2009
Module 2: 04-15-2006 04-15-2012 12-31-2008 12-31-2009
         
Although Module 1 only needs to be extended to 10-31-2007 to be fully paid by an installment agreement, Module 2 must be extended to 12-31-2008 to be fully paid. In this situation it is permissible to extend the CSEDs for both modules to the latest date: 12-31-2009. Neither Module extension is greater than 5 years (plus up to one extra year*). The reason for this policy is administrative efficiency.
         
*See IRM 5.14.2.1(7)

5.14.3.1  (09-30-2004)
Setting Deadlines and Receiving Payments

  1. Acceptance of an installment agreement request cannot be conditioned on receipt of a series of payments requested (or pledged voluntarily) prior to the granting of an agreement. Therefore, failure to make a requested (or proposed) series of payments is not justification for recommending rejection of proposed installment agreements. Installment payments are required only after installment agreements are approved. A series of requested payments should not be substituted for an installment agreement if the facts of the case indicate an installment agreement is warranted.
  2. The requests for payments discussed in this section will be made if:
    1. based on analysis of financial information there is an ability to pay; and,
    2. there is no planned resolution for the case; or,
    3. there is a planned resolution, but no payments will result from that planned resolution until a later date; or,
    4. the financial information received from third parties or taxpayers is incomplete or insufficient to determine a disposition for the case but sufficient information exists to request a series of payments; or,
    5. the disposition of an asset or assets necessary to reduce the amount of liability subject to agreements will take time; or,
    6. there is a necessity to verify financial information received thus far, and documentation or information has been requested from the taxpayer; or,
    7. there is a necessity for the taxpayer to file tax return(s) prior to determining eligibility for an installment agreement or other resolution and time will elapse prior to the return filing; or,
    8. the taxpayer plans to make payments or requests to make payments pending final disposition of the case.

  3. Request a series of payments when one of the above situations exists if taxpayers are in "bal due" status, including when requests for installment agreements are pending (except when prohibited by stays of collection such as in bankruptcy) unless agreements can be granted immediately. When received, these payments are classified as requested payments, not installment payments .
  4. If installment agreements are not pending, warn taxpayers of enforcement action if payments and/or other information, documentation or required returns are not received. (See IRM 5.14.3.1(8) regarding combining the request for payment with requests for other information or documentation.)
  5. If a series of payments are not requested from (or required of) taxpayers in "bal due" status, they should be encouraged to make a voluntary payment (or payments) at any time, including when requests for installment agreements are pending (except when prohibited by stays of collection such as in bankruptcy.) When received, these payments are classified as voluntary payments, not installment payments.
  6. Unlike installment agreement payments, requested payments may be designated by taxpayers. Unless designated, there is no particular designated payment code (DPC) for these payments.
  7. If installment agreements are pending when requests for payments are made (or when taxpayers are notified they make voluntary payments) then advise taxpayers and document case histories that:
    1. an installment agreements is pending;
    2. the installment agreement must be approved (if applicable);
    3. installment agreements are not granted until taxpayers receive confirmation in writing by issuance of a letter or a signed copy of Form 433D/2159; and
    4. acceptance of voluntary or required payment(s) is not to be construed as acceptance of a requested installment agreement.
    5. notification of either acceptance or rejection of an installment agreement request will be provided, prior to any enforcement action.
    6. no levy action will be taken so long as a payment agreement request is pending.

  8. If taxpayers request installment agreements, make payments (whether requested or voluntary) but are not provided the information specified in IRM 5.14.3.1(7), then their agreements are considered valid, even if:
    • there are unfiled returns;
    • financial information is not present (or not verified);
    • the payment amount is insufficient to fully pay the account(s); or,
    • later analysis of financial information shows an ability to fully pay or pay a larger monthly payment.

     

    Note:

    IRM 5.14.3.1(7) and IRM 5.14.3.1(8) do not apply if: upon review of a request, "pending" status is not identified; or, if "pending" status is identified, but taxpayers are notified rejection is the next planned action. See also "Example A" in IRM 5.14.3.1(16).

     

    Caution:

    If the information provided in IRM 5.14.3.1(7) is not provided to taxpayers and their agreements are considered valid, then the procedures provided in IRM 5.14.11 must be followed in default situations.

  9. If payments are requested, this may be in connection with gaining other information, documentation or the request for required returns. (See IRM 5.14.1.5 and IRM 5.14.1.5.1.) Requests may be:
    • Verbal; or,
    • By use of Form 9297, "Summary of Taxpayer Contact" which may be mailed, hand delivered, or personally given to taxpayers.

  10. The procedures described in this section may be used:
    • during any contact with taxpayers (if warranted);
    • after installment agreements are requested, i.e. while installment agreements are pending; or,
    • after termination of a prior installment agreement.

  11. The procedures described in this section will not be used:
    • while installment agreements are in effect; or,
    • during the default period (prior to termination) of installment agreements (except for payments necessary to reinstate agreements.) (See IRM 5.14.11.4 and IRM 5.14.11.5 for applicable time periods.)

  12. If action dates pass without receipt of payments and/or requested returns, (or documentation or information) and an installment agreement is not pending nor in effect (and all appropriate notices, CDP timeframes and other actions have been taken) appropriate collection action may be taken. (See also IRM 5.1.9 regarding CDP; IRM 5.11 regarding levies, IRM 5.8 regarding offers in compromise and IRM 5.10 regarding seizure and sale.)
  13. If action dates pass without receipt of payments, and an installment agreement is pending , approval of the installment agreement should be considered on its merits, regardless of whether the series of payments was received. No collection action may be taken until after:
    1. the request for an installment agreement is recommended for rejection;
    2. an independent administrative reviewer agrees rejection should be conveyed to the taxpayer (see IRM 5.14.9.3);
    3. rejection is conveyed to the taxpayer; and,
    4. appropriate appeal timeframes (or appeals) have transpired (see IRM 5.14.9.4.)

     

    Note:

    Installment agreements are not considered pending if the direction provided in IRM 5.14.3.2 applies.

  14. If payments are received as requested, but action dates pass without receipt of deposits or estimated tax payments or documentation or information, and an installment agreement is pending, inform the taxpayer that the installment agreement will be recommended for rejection based on non-receipt of requested items, then refer the case to the independent administrative reviewer recommending rejection.
    1. No collection action may be taken (based on the reasons provided above) until after an independent administrative reviewer agrees rejection should be conveyed to the taxpayer (see IRM 5.14.9.3); rejection is conveyed to the taxpayer; and appropriate appeal timeframes (or appeals) have transpired (see IRM 5.14.9.4.)
    2. After the actions described in IRM 5.14.3.1(14)(a), and if all other appropriate notices, CDP timeframes and other actions have been taken, appropriate collection action may be taken.

  15. Installment agreements should be approved even if, while they are pending:
    • taxpayers miss periodic payment portion of deadlines (see above);
    • all other deadlines and commitments are met; and,
    • all other requirements precedent to the granting installment agreements are met.

     

    Note:

    If taxpayers fail to make equity-based payments (like the one described in Example C below) rejection will be recommended. See also "Discussion of Above Examples" following the examples below.

  16. The following examples illustrate some situations where the procedures provided above should be followed:
    1. Example A: Mr. A requests an installment agreement for $500 a month on a $150,000 liability and immediately begins making payments in that amount on a monthly basis. The agreement is not submitted for approval and is not approved. Mr. A is not informed the payments are voluntary (See IRM 5.14.3.1(5)). Mr. A is not required to make the payments by the revenue officer via Form 9297 (as described in IRM 5.14.3.1(9)). Mr. A is not informed the agreement is pending, nor of the necessity of approval. The revenue officer posts the payments made by Mr. A and begins monitoring the case solely for payments. Neither a financial statement review nor compliance check is completed. Several months later the revenue officer determines that several tax returns were not filed by Mr. A (prior to the request for the agreement) and Mr. A's financial statement shows he can pay $800 per month. In this case, the taxpayer's installment agreement is considered valid. Rejection of the agreement is not appropriate because the taxpayer may believe an installment agreement is in effect (since not informed otherwise.) The agreement may not be terminated unless the criteria contained in IRM 5.14.11 apply.
    2. Example B: On March 21, 2003 Mr. B responds to appointment Letter 725(DO) and meets with the revenue officer (RO) regarding tax liabilities totaling $200,000 for two years, and unfiled tax returns for two other years. Form 433A is completed at the meeting. It indicates an ability to pay $5,000 per month but an installment agreement may not be appropriate because Mr. B has equity in property. The RO gives Mr. B Form 9297. Form 9297 provides dates by which Mr. B must take the following actions:
      April 15: file tax return or extension with proof of payment for 2002.
      April 22: make payment of $5,000 and file original, signed Forms 1040 for tax years ending 1999 and 2000.
      May 21: provide copies of his last two month's bank statements, proof of two attempts to secure an equity loan on property, and make payment of $5000.The RO warns Mr. B of the consequence of missing any of the above deadlines, and informs him that the above deadlines for payment do not constitute an installment agreement. Mr. B states he will comply with the RO's requests and leaves the office. The plan of action on this case is to review the responses from banks or finance companies on the loan applications and ensure the other requested information, including payments, are received when requested.
    3. Example C: This example is identical to Example B above except that prior to leaving the office, Mr. C requests an installment agreement in the amount of $5,000 per month. The RO informs Mr. C that the request will be considered, is contingent upon having filed all tax returns, and the timely filing of returns during the " pending" periods, borrowing on the equity in the property, and receipt of other information (see (b) above) and will be recommended for approval if the RO's requests are met including receipt of requested information, along with an amount determined to equal the equity in the property. She also informs Mr. C that the required payments of $5,000 per month must be made while the agreement request is being considered. She warns Mr. C of the consequences of non-receipt of requested payments and information, but also informs Mr. C that no levy action will be taken so long as an installment agreement request is pending and that Mr. C will receive notification of either acceptance or rejection of his installment agreement request prior to any enforcement action. All of the above is documented in the case history.

     

    Discussion of Above Examples:

    • Example A: The taxpayer is not advised of the criteria in IRM 5.14.3.1(7) so the Service must ensure the taxpayer's rights, with regard to installment agreements, are preserved.
    • Example B: The taxpayer does not have a " pending" and is given deadlines. If the deadlines are not met, appropriate enforcement action may begin, if all notices have been given.
    • Example C: Although no enforcement action can be taken based on missed deadlines while installment agreements are pending or in effect, payments and other information are requested. If the taxpayer uses equity in assets to make a large payment, and provides requested information and returns, the installment agreement will be recommended for approval, even if the payments of $5,000 per month are not made. If the equity in property is not used to make a payment, or returns and/or information is not received, rejection of the installment agreement will be recommended. (The taxpayer was informed of this.) Collection action can be taken only after independent administrative review and appeals timeframes have elapsed.


     

  17. Information related to "Setting Deadlines and Receiving Payments," is available in:
    • IRM 5.1.9 (regarding CDP);
    • IRM 5.11.1.3.9(4) (Notice of Levy);
    • IRM 5.8 (regarding Offers in Compromise); and,
    • IRM 5.10 (regarding Seizure and Sale.)

5.14.3.2  (09-30-2004)
Installment Agreement Requests Made to Delay Collection Action

  1. If taxpayers request installment agreements that meet the criteria in this section:
    1. requests will not be recognized;
    2. no "pending" agreement is identified;
    3. input of TC 971 AC 043 will not be requested nor completed; and,
    4. since the agreement request is not valid, it is unnecessary to reject the request. Since it is not rejected an independent review is not appropriate, and appeal (CAP) of a rejection is not appropriate. Such appeals will not be accepted.

     

    Note:

    Taxpayers still have the right to meet with managers, request appeals of levy, or contact the Taxpayer Advocate. Also, if levies are issued after following the procedures provided in this section, although there is no appeal regarding the installment agreement, taxpayers have the right to discuss levies with managers, appeal levy actions or contact the Taxpayer Advocate. (See note in IRM 5.14.3.2(8).)

  2. To identify requests are made to delay collection (or enforcement) action at least one of the following must apply:
    • There is no economic reality to the request (see IRM 5.14.3.2(3)(a)); or,
    • The request does not address changes requested in response to a prior request; (see IRM 5.14.3.2(3)(b)); or,
    • The request ignores direction provided by revenue officers (see IRM 5.14.3.2(3)(c)); or,
    • The request is made by a taxpayer that has defaulted prior installment agreements; (see IRM 5.14.3.2(3)(d)); or,
    • The request is made at a time that causes it to be classified as a request made to delay enforcement action (see IRM 5.14.3.2(3)(e)).

  3. As provided in IRM 5.14.3.2(1) and IRM 5.14.3.2(2), "pending" status will not be identified if:
    1. there is no economic reality to the request. This applies if the proposed monthly payment amount is nominal (for example $1 per month) or so small it does not come close to reflecting the taxpayer's ability to pay or it is made without reference to ability to pay after such reference is requested.
    2. the request does not address changes requested in response to prior requests. If, after rejection of prior installment agreement request(s), taxpayers submit new requests that are not materially different from the prior request or requests, or do not address modifications (for example, taxpayers were provided acceptable monthly payment amounts), or do not address previously disallowed or undocumented expenses, then the (subsequent) request or requests do not result in identification of a pending installment agreement.
    3. the request ignores direction provided by revenue officers. When revenue officers request that taxpayers: propose offers in compromise; or fully pay accounts (based on financial statement analysis; or submit documentation to support analysis of a financial statement, and this direction is not followed, and then the taxpayer requests an installment agreement, this is considered a delay action.
    4. the request is made by a taxpayer that has defaulted prior installment agreements. If taxpayers request installment agreements after a default of a prior agreement the new agreement request will not result in identification of a "pending" agreement if: the ability to pay has not changed since default of the prior agreement; or the taxpayer has demonstrated a history of non-compliance with Federal Tax Deposit requirements, ES payment requirements, proper payroll withholding, or filing tax returns when due.
    5. the request is made at a time that causes it to be classified as a request made to delay enforcement action: See IRM 5.11.1.3.9 regarding levies relative to pending and active installment agreements. See IRM 5.10 regarding Seizure and Sale. See the important note below regarding requests for agreements in the case of sale of property.

      Note:

      Installment agreement requests do not prohibit the sale of property that was seized before an agreement became pending. If a sale is scheduled, and a taxpayer subsequently requests an installment agreement then, even if the agreement is identified as "pending" , the sale may continue.

     

    Note:

    If balance due accounts meet Guaranteed or Streamlined criteria – see IRM 5.14.5 – these agreements will be granted.

     

    Note:

    This does not apply if the taxpayer's request for an installment agreement precedes the revenue officer's request for an offer in compromise. See IRM 5.14.2.1(21) if the IA request precedes the request for submission of an OIC.

  4. Examples of situations that do not result in identification of "pending" status:
    1. Example A: The taxpayer previously requested an installment agreement for $700 per month and the request was rejected by the independent reviewer. The taxpayer was told when the rejection was communicated that an acceptable agreement would be $1000 per month. This amount was fully explained and also discussed with the group manager. The taxpayer now offers $900 per month, with no change in circumstances since the rejection. The subsequent request constitutes a delay action.
    2. Example B: The taxpayer previously had a request for an installment agreement rejected. The case has proceeded to seizure and sale of the taxpayer's assets. At the sale, five months after the rejection of proposed installment agreement, the taxpayer requests another installment agreement. The sale may continue. (See IRM 5.14.3.2(3)(e) and IRM 5.10 – Seizure and Sale.)
    3. Example C: The taxpayer has the ability to fully pay the liability and there are no reasons why assets can not be used to fully pay taxes (see IRM 5.14.1.5 (6) and IRM 5.14.1.5(7)). The independent reviewer rejected a prior request based on the taxpayer's ability to fully pay the liability. The taxpayer proposes another installment agreement amount. There is no change in taxpayer circumstances since the rejection. This subsequent request is considered to be one made in order to delay collection action. "Pending" status is not identified.

     

    Note:

    In this example, even if the request for an agreement does qualify for identification as a pending installment agreement, the sale may continue.

  5. Document the case history regarding the facts that lead to the conclusion a request for an agreement does not warrant identification of a pending installment agreement.
    1. Group managers must agree such requests were made to delay collection action.
    2. Group managers must document case histories that they agree that the request was made to delay collection action.

     

    Note:

    Regarding IRM 5.14.3.2(3)(e), and IRM 5.14.3.2(5)(a) and (b), in situations where a sale of property is scheduled, even if an installment agreements is considered pending, the sale may continue. No managerial approval is required in this situation (beyond what is necessary to hold the sale.)

  6. Inform taxpayers when their requests for agreement do not result in identification of a pending installment agreement. This may be relayed:
    • in person;
    • telephonically;
    • in writing; or,
    • by whatever other means of communication is customary or usual between the taxpayer and Service employee.

  7. Enforcement action, including Seizure and Sale, may be taken without regard for the requests for installment agreements made to delay collection. (See IRM 5.11.1.3.9 and Exhibit 5.11.1–1 – Notices of Levy; IRM 5.10.5.1(2) – Seizure and Sale.)
  8. It is important taxpayers receive the above notification before any levy is issued. If there is doubt about the legality of levy issuance or other enforcement action, consult Counsel.

    Note:

    If any pre-levy requirements have not been satisfied (see IRM 5.11.1.2), Counsel approval must be sought. (Also see note in IRM 5.14.3.2(1))

  9. If the request for an installment agreement occurs during an Appeal process, Appeals must be notified that the request for installment agreement is deemed as a request made to delay collection.
  10. If levies are issued on these cases ensure they are approved in accordance with IRM Exhibit 5.11.1–1, Delegation of Authority.
  11. In the process of informing taxpayers that agreements have not been identified as pending, revenue officers and other contact employees may negotiate with taxpayers to arrive at an acceptable installment agreement amount or, based on dialogue with taxpayers, or additional information or documentation, determine that an installment agreement is pending.

5.14.4.1  (09-30-2004)
No Financial Reviews on Most IDRS Monitored Agreements

  1. Since installment agreements must fully pay taxes mailing of computer paragraph (CP) 522, "Review Financial Condition " has been suspended, except for agreements on specific balance due accounts (see IRM 5.14.2.2).
  2. Taxpayers whose cases are monitored in Case Processing, either in status 60 or manually may also be contacted to obtain updated financial information, but not by use of CP 522 (unless IRM 5.14.4.1(1) above applies.) (Also see IRM 5.14.4.1.1)
  3. Prior to entering into installment agreements schedule changes in monthly payment amounts based on anticipated changes in taxpayers' ability to pay. (See IRM 5.14.1.5.3).
  4. IDRS is still programmed to generate CP 522s. Therefore, to ensure accounts are not issued for financial statement reviews, take the following actions: (except on those accounts described in IRM 5.14.4.1(1) above; Terminal Operators reference IRM 2.4.30)
    1. Request a review cycle that is the earlier of 312 cycles (6 years) from the date of input (the maximum number of cycles that can be input), or the number of cycles necessary for the review cycle to coincide with the date the agreement will fully pay the taxes.
    2. If accounts that were in status 60 are issued as a result of a CP 522, take the actions listed in (a) above (except for agreements on specific balance due accounts — see IRM 5.14.2.2) In addition, request reinstatement of status 60 and waive the user fee.

5.14.4.1.1  (09-30-2004)
Financial Reviews on Manually Monitored Installment Agreements and In Business Trust Fund Installment Agreements in Status 60

  1. Changes may be proposed on manually monitored installment agreements and on in-business trust fund (IBTF) Case Processing/status 60 monitored agreements, based on the changed financial condition of taxpayers.
  2. For agreements in (1) above, the taxpayer must be given a 30 day notice when a change is proposed. Use the letter in Exhibit 5.14.4–1 to provide taxpayers with proposed changes, and the reason for changes, to installment agreements.

    Note:

    No notices are required if changes in payment amounts are scheduled in accordance with IRM 5.14.1.5.3 and IRM 5.14.4.1(3).

  3. Upon approval of agreements described above, inform taxpayers that a change in income or financial obligation may necessitate financial review during the agreement. This review may be scheduled when the agreement is established if, for example, the taxpayer informed the revenue officer of an anticipated increase in income, or that property value would increase within a specified period. Guaranteed installment agreements and streamlined agreements do not require a financial review unless the taxpayer indicates a need for such a review in order to meet or modify the terms of the agreement.
    1. If, during a review of an existing installment agreement, the taxpayer provides requested financial information that shows ability to pay more, or less, a new amount may be approved. Reinstatement fees will be waived in this situation. (Do not secure Form 900 waivers when requesting a revision of an existing agreement.)
    2. If taxpayers do not respond to requests for financial information, or refuse to pay modified amounts, agreements may be terminated and other collection options, including enforcement action, will be considered.
    3. See IRM 5.14.11 regarding taxpayer rights and installment agreement terminations.

     

    Caution:

    Until such time as a letter is revised to reflect the taxpayer’s right to appeal defaulted and/or terminated installment agreements, Exhibit 5.14.4–1 may only be used to propose changes. Only Letter 2975 and CP 523 may be used to propose termination of an agreement.

  4. See IRM 5.14.11 for general default and termination procedures.
  5. See IRM 5.14.2.2 regarding selection of Review Suppress Indicators for installment agreements that satisfy specific accounts.

5.14.4.2  (09-30-2004)
Installment Agreements on Below Deferral (Account Issuance) Level Taxpayers & Procedures for Uncollectible Accounts

  1. Notice status bal due accounts less than the amount specified in Chapter 3, Section 3.2 of LEM V, may be input to installment agreement status for indeterminate periods of time provided:
    • agreements do not extend past the CSED; and,
    • taxpayers can make payments of $25 per month or more. (This minimum does not apply to guaranteed agreements — see IRM 5.14.5.3.1(f)(note))

  2. The agreements discussed in IRM 5.14.4.1(1) may be taken if:
    1. The liability includes the total amount outstanding, including accruals and currently not collectible accounts,
    2. Equal monthly installments are required for IDRS monitoring; and,
    3. there are no other bal dues.

  3. Prepare Form 433–D or 2159 (levy source information is not required on these agreements); process per the guidance provided in IRM 5.14.9.5. (See also IRM 5.14.8.2, regarding IDRS monitoring.)
  4. In those cases where the payment would be less than $25, (except guaranteed installment agreements):
    1. request that the taxpayer adjust Form W–4 (following the procedures outlined in IRM 5.14.1.5.1(19)(a)) so the positive amount shown as being available for payments is instead used to increase current withholding; then,
    2. follow the instructions in IRM 5.16 — Currently Not Collectible.

  5. Reporting Accounts Uncollectible : If, based on analysis of Collection Information Statements, taxpayers are unable to make payments, consider reporting accounts uncollectible — see IRM 5.16. Provide taxpayers with the address at the Campus where the taxpayer files returns (for mailing voluntary payments.) Taxpayers who are unable to make payments should, generally, not be granted installment agreements.
  6. If taxpayers are able to make payments, but unable to fully pay all bal due accounts, see IRM 5.14.2.2 regarding installment agreements on specific balance due accounts.

5.14.4.3  (09-30-2004)
Installment Agreements and Multiple Entities

  1. Related entities can be included in one installment agreement. Use agreement locator number XX63 to ensure proper systemic monitoring of these agreements. If one entity has not filed tax returns, request returns from the appropriate entity or individual. If the person or entity that is missing the returns does not file the required returns, a recommendation for rejection can be given to the independent administrative reviewer regarding only the person or entity that is not in compliance, and the taxpayer that is in compliance may be granted an installment agreement (if appropriate.) The following types of taxes may be combined in one installment agreement:
    1. Taxes for two or more Form 1120S corporations if they share the same sole officer.
    2. A sole proprietorship’s taxes (on the sole prop’s tax ID number) and the individual income taxes of the sole owner of the sole proprietorship.
    3. Taxes for married couples, even if the taxes are owed individually.
    4. A TFRP assessment on an officer of a corporation, and the corporation’s tax liabilities, if the corporation is out of business and only one officer had a TFRP assessed.

     

    Note:

    If more than one TIN is included in an installment agreement, the form for the agreement cannot be generated on ICS. Form 433–D must be manually prepared.

  2. For all other installment agreements on multiple entities:
    1. Ensure tax identification numbers are cross-referenced in order to ensure proper input. Campuses will input agreements on the entity with the earliest CSED first.
    2. Both agreements must cross reference the related EIN or SSN using ALN (XX63). (This ensures the accounts appear on the Installment Agreement Account Listings in the correct category — terminal Operators: see IRM 2.4.30 for input instructions.)
    3. The primary taxpayer identification number (TIN) will dictate the Campus to which the agreement will be routed for input. Primary SB/SE TINs will be routed to SB/SE Campuses. Primary W&I TINs will be routed to W&I Campuses for monitoring.
    4. The Campus that inputs the agreement will ensure that ALN XX63 is input on both agreements, and the secondary TINs tax modules are input to IDRS status 63 and monitored at the same Campus.
    5. Since the secondary agreement is monitored wherever the primary agreement is set up, this will sometimes result in SB/SE Campuses monitoring W&I cases and W&I Campuses monitoring SB/SE cases.

     

    Caution:

    If an IMF account is included with an in-business BMF account, it must be input in accordance with the procedures provided in IRM 5.14.7.4.1 regardless of which TIN has the earliest CSED. The primary TIN for these agreements is the business entity.

     

    Note:

    See IRM 5.19.1.5.4.7 (1) for Campus processes.

5.14.4.4  (09-30-2004)
Innocent Spouse and Installment Agreement Requests

  1. In an "innocent spouse" case, if the non-petitioning spouse requests an installment agreement, and there is an unreversed TC 971 AC 065 on any balance due module or a MFT 31 has been established, then:
    1. follow normal procedures to determine if the taxpayer qualifies for an installment agreement; see IRM 5.14.1.4.
    2. If the taxpayer qualifies for an installment agreement make sure all bal due accounts are included, including those with TC 971 AC 065 and establish the installment agreement using Manually Monitored procedures in IRM 5.14.8.3.

  2. If the petitioning spouse in an innocent spouse case requests an installment agreement and there is an unreversed TC 971 AC 065 on any balance due module, then:
    1. follow normal procedures to determine if the taxpayer qualifies for an installment agreement and, include all modules (even the modules with the unreversed TC 971 AC 065) in calculating if the agreement will fully pay the liability prior to the Collection Statute Expiration Date (CSED).
    2. If the taxpayer qualifies for an installment agreement include all modules except those with an unreversed TC 971 AC 065 in the agreement itself.
    3. Establish the agreement using Manually Monitored procedures in IRM 5.14.8.3.
    4. If, after such agreements are in effect, innocent spouse claims are denied, and the petitioning taxpayer requests addition of the bal due account(s) to installment agreements, request this on Form 4844.
    5. Note on Form 4844 that the agreement for the case may now be monitored by IDRS if no other conditions exist that are mentioned in IRM 5.14.8.3.

     

    Note:

    Use of the procedures provided in IRM 5.14.2.2 is also an option if the taxpayer is unable to fully pay all bal due accounts through an installment agreement.

  3. To input pending installment agreement codes (TC 971 AC 043) or installment agreement codes (TC 971 AC 063), when an unreversed TC 971 AC 065 already exists on a tax module:
    1. reverse the TC 971 AC 065 using TC 972 AC 065;
    2. input TC 971 AC 043 or AC 063;
    3. re-input TC 971 AC 065 (after the pending or installment agreement code is on the tax module.)

5.14.4.5  (09-30-2004)
Withdrawal of Installment Agreement Requests

  1. Taxpayers may withdraw installment agreement requests, either verbally or in writing. Taxpayers should be informed of this option:
    1. if when, after financial analysis and a discussion with the taxpayer, it is determined the proposed payments may result in economic hardship; or,
    2. when they inform the Service they want to withdraw an installment agreement request.

  2. Exhibit 5.14.4–2 provides the format for withdrawal of installment agreement requests. This format must be used regardless of whether requests for withdrawal are verbal or written.
  3. Verbal requests are effective five (5) days from the day they are received unless a written confirmation of a verbal request is received within the five (5) day period. (See IRM 5.14.4.5(5))
  4. Include the reason for the withdrawal request in the appropriate part of the form.
  5. If – after a verbal request for withdrawal – written confirmation is notreceived, document the case file as to how the request for withdrawal occurred.
  6. Installment agreements are considered withdrawn (withdrawals are effective):
    1. upon receipt of written requests for withdrawal; or,
    2. 5 days after a verbal request for withdrawal.

  7. Withdrawals should not be solicited by contact employees, but questions may be asked to clarify misunderstanding of taxpayers' statements.
  8. Request input of TC 972 AC 043, (if a TC 971 AC 043 was previously input) on the effective date of the withdrawal. If the case has already been input into installment agreement status:
    • request input of TC 971 AC 163 instead; and,
    • ensure accounts are removed from status 60 and the appropriate collection status is input.

     

    Note:

    No independent review or appeal rights are required in this situation.

  9. If the installment agreement request was a joint request on a jointly filed return, both taxpayers must sign one request or separate requests for withdrawal, in order for the request to be honored.

    Note:

    If one or both of the requests is verbal, see IRM 5.14.4.5(5)(b) regarding the effective date.

  10. No independent review is required in the case of withdrawals. (See IRM 5.14.9.3(17))

5.14.5.1  (03-30-2002)
Overview

  1. Streamlined and In-Business Trust Fund Express agreements benefit taxpayers because they may be processed quickly, without financial analysis or managerial approval. Guaranteed agreements provide taxpayers with a one-time account delinquency the statutory right to an agreement if their taxes are $10,000 or less and certain other conditions are met. Extensions of time to pay may be granted to taxpayers able to pay by a certain date.

5.14.5.2  (09-30-2004)
Streamlined Installment Agreements

  1. Streamlined installment agreements may be approved for taxpayers under the following circumstances:
    1. The aggregate unpaid balance of assessments (the SUMRY balance) is $25,000 or less. The unpaid balance of assessments includes tax, assessed penalty and interest, and all other assessments on the tax modules. It does not include accrued penalty and interest.
    2. If pre-assessed taxes are included, the pre-assessed liability plus unpaid balance of assessments must be $25,000 or less.
    3. The aggregate unpaid balance of assessments will be fully paid in 60 months, or the agreement will be fully paid prior to the CSED, whichever comes first. (Use IDRS CC ICOMP) (See IRM 5.14.2.1 regarding CSED extensions)

      Note:

      Agreements that require CSED extensions may not be processed as "streamlined " agreements. (See IRM 5.14.2.1(18).)

  2. Accounts in any status qualify, including:
    • Notice status accounts;
    • Balance due status accounts; and,
    • Pre-assessed accounts.

  3. The following types of taxpayers qualify for streamlined agreements:
    • IMF;
    • BMF (income tax only); and,
    • Out of business BMF (any type tax.)

  4. A lien determination is not required but may be made at the discretion of the revenue officer and liens may be filed.
  5. No managerial approval is required.
  6. These agreements may be secured in person, by telephone or by correspondence.
  7. As with all agreements, the taxpayer must have filed all tax returns that are due prior to entering into the agreement. (See IRM 5.14.1.3 and IRM 5.14.1.5.1.)
  8. See IRM 5.14.11.7, regarding reinstatement of agreements that meet streamlined criteria.
  9. Encourage taxpayers to pay assessed amounts greater than $25,000 to:
    • avoid the need for securing financial statements; and,
    • qualify for streamlined agreements.

    (See IRM 5.14.1.5(8)(Example))

  10. Taxpayers may be granted streamlined agreements based on the criteria provided in IRM 5.14.5.2(1) – (9), even if they are able to fully pay their accounts.
  11. Penalty and interest continue to accrue during installment agreements. If taxpayers are notified of this they may decide it is in their best interest to fully pay bal due accounts.

5.14.5.3  (09-30-2004)
Guaranteed Installment Agreements

  1. Internal Revenue Code (IRC) section 6159(c) requires the Service to accept proposals of installment agreements under certain circumstances. In accordance with IRC 6159(c) the Service must accept proposals to pay in installments if taxpayers:
    1. owe income tax only of $10,000 or less;
    2. have filed and paid all tax returns during the five years prior to the year of the liability;
    3. cannot pay the tax immediately (see (2) below);
    4. agree to fully pay the tax liability within 3 years;
    5. file and pay all tax returns during agreements; and,
    6. have not had installment agreements during the prior five year period.

     

    Note:

    The $25 minimum monthly payment does not apply to guaranteed installment agreements. (See IRM 5.14.4.2.)

  2. As a matter of policy the Service grants guaranteed agreements even if taxpayers are able to fully pay their accounts. (See also IRM 5.14.1.5(8), and IRM 5.14.5.2(10).)
  3. Unlike the criteria for streamlined agreements, the dollar limit for guaranteed agreements of $10,000 applies to tax only. The taxpayer may owe additional amounts in penalty and interest (both assessed and accrued) and qualify for a guaranteed agreement, so long as the tax alone is not greater than $10,000.
  4. Guaranteed installment agreements may be granted by revenue officers and other contact employees. No approval beyond the level of the contact employee is required unless the CSED needs to be extended. Both the agreement and the CSED extensions require Group Manager approval. (See IRM 5.14.2.1 and IRM 5.14.9.2.)
  5. IDRS CC ICOMP will be used to determine if the tax, including statutory additions, can be fully paid within three years.
  6. If taxpayers do not qualify for guaranteed agreements, consider streamlined agreements prior to considering other alternatives. Process guaranteed agreements as streamlined agreements.
  7. Penalty and interest continue to accrue during these – and all other – installment agreements, though they are guaranteed by law. If taxpayers are notified of this they may decide it is in their best interest to fully pay bal due accounts.

5.14.5.4  (09-30-2004)
In-Business
Trust Fund Express
Installment Agreements

  1. In-Business Trust Fund (IBTF) Express installment agreements may be granted if:
    1. pre-assessed liabilities plus the unpaid balance of assessments is $1,500 or less. (IRM 5.14.5.2(1)(a) describes the composition of unpaid balance of assessments.)
    2. Taxes are fully paid in 24 months, or before the CSED, whichever is earlier. (Use IDRS CC ICOMP to calculate agreement lengths; see IRM 5.14.2.1 regarding CSED extensions.)

     

    Note:

    ACS and Campuses may grant Express installment agreements if pre-assessed liabilities plus the unpaid balance of assessments is $10,000 or less.

  2. If accounts qualify for IBTF Express agreements:
    1. No financial statement is required.
    2. Input bank and receivables information to ICS.
    3. No lien determination is required. Liens may be filed if they will protect the government's interest (such as if a property sale is imminent).
    4. No Trust Fund Recovery Penalty determination is required.
    5. Check IDRS for (and verify with taxpayers) filing and payment compliance. If not in filing compliance, installment agreements may not be granted.
    6. If — for any reason — rejection of installment agreements is planned, refer for Independent Administrative Review. (See IRM 5.14.9.3.)
    7. Use agreement locator number (ALN) 0215.

  3. No managerial approval is required.
  4. Monitoring requirements:
    1. No further field action is required. No monitoring is necessary in Case Processing Support or the field.
    2. Request status 60 immediately after approval, for systemic monitoring of these agreements.

     

    Note:

    Approval of installment agreements on ICS does not generate status 60 on IDRS. Forward approved documents on Forms 795.

  5. If IBTF Express agreements are in default, or are terminated, they may be reinstated or new agreements may be granted immediately if:
    1. The taxpayer re-qualifies for an agreement under the above guidelines, or other guidelines provided in this manual. (Also see IRM 5.14.11.)
    2. The Collection Statute Expiration Date (CSED) is considered (See IRM 5.14.5.4(1)(b).)

  6. Business accounts over $1,500 do not qualify for IBTF Express agreements.
    1. Use Streamlined procedures (IRM 5.14.2.2) for income taxes on in business accounts and out of business accounts $25,000 or less.
    2. See IRM 5.14.7 for IBTF accounts that do not meet the above criteria.

  7. W&I and SB/SE Campus Compliance and ACS employees may grant IBTF Express agreements with the following modifications:
    1. Input bank and receivables information to IDRS CC LEVYS.
    2. Use ALN XX15. (XX = originating function; see Exhibit 5.14.1–2)
    3. If pre-assessed liabilities plus the unpaid balance of assessments is $10,000 or less.

5.14.5.5  (09-30-2004)
Extensions of Time to Pay

  1. Extensions of time to pay provide a specific date by which full payment of taxes is expected. Extensions may be granted for up to 120 days for all taxpayers. Encourage taxpayers to pay within 120 days by using one of the following methods:
    1. Deferring payments to other debts
    2. Selling assets
    3. Borrowing from friends or family
    4. Getting a loan (using home equity or other assets as collateral for a loan)
    5. Getting someone to co-sign for a loan
    6. Borrowing from a 401K or retirement plan
    7. Using available credit on a credit card (Cash advance or credit card payments)

     

    Note:

    Explain to the taxpayer the benefits of paying as soon as possible. Interest and penalty continues to be charged on the unpaid balance until tax, interest, and penalty is paid in full. The interest on a loan or credit card payments may be less than the combined penalty and interest charges imposed by the Internal Revenue Code.

  2. Extensions of time to pay are not installment agreements and do not provide for periodic payments. No forms are required. Form 433–D may not be used. TC 971 will not be input.

    Exception:

    Campuses use TC 971 for extensions. See IRM 5.14.5.5(12).

  3. Lien filing is not required.
  4. Do not issue Notices of Intent to Levy, Notice of Hearing (LT 11 or Letter 1058DO) nor levies during granted extension periods, unless collection is in jeopardy or at risk.

    Note:

    This applies even if taxpayers are given deadlines within the extension period and these deadlines are not met.

     

    Example:

    A revenue officer gives the taxpayer a 60 day extension of time to pay and 30 days to have all federal tax deposits current. The taxpayer has not made all the current tax deposits by the 31st day. Enforcement is not appropriate until after 60 days pass, unless collection is in jeopardy or at risk.

  5. Extensions may be granted in person, by telephone or by correspondence.
  6. When an extension is granted on a balance due account, document the case history with the terms of the extension and levy source information. On ACS cases, telephone the ACS call site and provide the extension and levy source information so the call site can update the taxpayer's records.
  7. For extensions up to 75 days, on accounts not yet in status 22 or 26, request input of command code STAUP via Form 4844 for the payment due date plus four cycles.(Maximum STAUP is 15 cycles.) Specify next status 58 except when the current status is 58, then specify next status 22. In addition, request input of levy sources.

    Example:

    The taxpayer is granted an extension of time to pay of 7 weeks. Request input of STAUP for 7 cycles (weeks) plus 4 additional cycles (weeks.) Total STAUP requested: 11 cycles.

  8. For STAUPs of 9 to 15 cycles, an open control base must be maintained on the module. If not opened, the status change may occur earlier than scheduled. Record the following in the remarks section of Forms 4844:
     

    Approved Extension of Time to Pay — Input STAUP 58 (or 22), XX (09 to 15) cycles. Note: Please open control base on module to prevent early release of STAUP—See IRM 2.4.28 for input criteria.

  9. Prior to the expiration of the original STAUP request an additionalSTAUP.

    Reminder:

    The maximum number of cycles for STAUP is 15 (105 days). Request an open control base on the module when the second STAUP is 9 or more cycles.

  10. Notice status taxpayers with extensions of time to pay should be advised to send payments to Campuses with copies of their most recent notices from the IRS. On ACS cases, advise taxpayers to send payment to the ACS address at the Campus.
  11. Hold extension of time to pay bal dues in inventory until due dates. These are not installment agreements.

    Reminder:

    Do not request input of TC 971 AC 063 or AC 043.

  12. Although extensions of time to pay are not installment agreements, and may not be input to status 60 by the field, they may be input to status 60 by Campuses, and TC 971 AC 063 is input on the tax modules. To determine if a non-field status 60 is an extension of time to pay, check IAGRE/IADIS. If the Agreement Locator Number (ALN) is 9999, the taxpayer was granted an extension of time to pay.

    Note:

    If taxpayers do not pay within the extension period, Campus will input TC 971 AC 163 before transferring cases to the field.

    5.14.6.1  (03-30-2002)
    Overview

    1. IRM 5.14, Installment Agreements, is primarily for use by Collection contact personnel. In addition, it is referenced by other functions for installment agreement policy and procedures. This chapter provides cross-functional authority to grant installment agreements and references actions necessary in the installment agreement process. Collection personnel should reference this chapter to learn about other functions' installment agreement authority, and the types of assistance other functions may request.

    5.14.6.2  (09-30-2004)
    Multi-functional Agreements

    1. The authority to grant installment agreements has been extended to other contact functions within the Service to improve one-stop service, reduce taxpayer burden, encourage voluntary compliance and utilize resources more effectively. The functions are: Appeals, Tax Exempt and Government Entities, Examination, Taxpayer Advocate, Submission Processing, and Field Assistance.

      Note:

      IRM 5.19 provides procedures for Campuses, ACS and toll-free.

    2. Multi-functional installment agreement authority is limited to certain types of accounts with an aggregate unpaid balance of assessment less than or equal to $100,000.
      1. The types of accounts this authority is limited to are individual accounts, corporate accounts in which the only open periods are Form 1120 modules, and out of business sole proprietor accounts.

        Note:

        (1) The limitation on dollar amount does not apply to agreements Appeals can consider under Collection Due Process or the Collection Appeals Program. (See IRM 8.7.2.4.2.1(3), Appeals Technical and Procedural Guidelines).

         

        Note:

        (2) Multi-functional installment agreement authority does not extend to granting agreements in accordance with the procedures provided in IRM 5.14.2.2.

      2. See streamlined installment agreement procedures for accounts with an aggregate unpaid balance of assessments less than or equal to $25,000, in IRM 5.14.5.2.
      3. See guaranteed installment agreement procedures for accounts with income tax only of $10,000 or less, in IRM 5.14.5.3.

        Note:

        This authority is limited to individual income tax accounts.


         

      4. See In-Business Trust Fund Express for accounts with an unpaid balance of assessment of $1,500 or less, in IRM 5.14.5.4.

        Note:

        This authority is limited to in-business BMF accounts.

    3. Multi-functional authority to grant extensions of time to fully pay is limited to accounts with aggregate unpaid balances of assessment less than or equal to $100,000. Extensions may be granted for up to 120 days. (See IRM 5.14.5.5 regarding Extensions of Time to Pay.)
    4. The multi-functional installment agreement authority levels apply to assessed and pre-assessed account including taxpayers who state an inability to pay when they file their return timely or late.
    5. If taxpayers do not qualify for guaranteed, streamlined or Express installment agreement processing, a CIS is required. Financial analysis may be done by the function initiating the agreement if sufficient expertise exists. (See IRM 5.15 regarding financial analysis.)
    6. Financial statements—on those cases which do not qualify for guaranteed, streamlined, or Express processing —require verification of income and expenses. Verification may be done by the function initiating the agreement if sufficient expertise exists. Research of local property records regarding real property, personal property and motor vehicle ownership is not required.
    7. See IRM 5.14.1.5.2 regarding lien filing. Lien filings will be requested from the Collection function on Form 4844, Request for Terminal Action, or other locally developed forms.

      Reminder:

      If a Notice of Federal Tax Lien (NFTL) is to be filed, the taxpayer must have been advised in advance.

    8. If the function initiating the agreement is not able to conduct financial analysis or verification, assistance will be sought from Collection personnel, or the taxpayer will be referred to Collection. The function initiating the agreement may assist the taxpayer in completing the CIS before referring the taxpayer to Collection.
    9. Upon identification of an installment agreement request, the case-file will be noted that an installment agreement is "pending." (See IRM 5.14.1.3 regarding criteria necessary for identification of "pending" status.)
    10. If a CSED extension is appropriate see IRM 5.14.2.1.
    11. Installment agreements will be approved by functions that initiate agreements. Completed forms will be routed as follows:
      1. All field functions initiating installment agreements will route completed forms to Case Processing.
      2. Appeals may input installment agreements secured within its function according to local guidelines.
      3. If the function initiating the agreement is not located in an area office or has made arrangements to send completed forms directly to a Campus, then completed forms will be routed to Compliance Service Collection Operation (CSCO)(formerly SCCB) for processing.
      4. If a Campus secures an original installment agreement and Form 900 waiver, copies of both forms will be forwarded to the Case Processing Support function in the area where the taxpayer resides.

    12. If an account does not fall within the multi-functional guidelines or a function is unable to grant an installment agreement for any reason, assistance will be sought from the Collection function or the taxpayer will be referred to Collection.
    13. If the proposed installment agreement cannot be granted due to the taxpayer's non-compliance with depositing or estimated tax payment requirements; failure to provide information, (given a reasonable deadline); failure to sign Form 900, Tax Collection Waiver, then the procedures in IRM 5.14.9.3 and IRM 5.14.9.4 should be followed before the case is referred to field revenue officer groups. See 5.19.1.5.4.1.
    14. Local procedures should be developed by SB/SE Area Collection functions to accommodate other functions seeking assistance. Collection is responsible for the administration of installment agreements.

    5.14.6.3  (09-30-2004)
    TC 971 Inputs by Examination

    1. Accounts under examination require special handling.
      1. Examination employees will ensure a TC 971 AC 043 is input on IDRS within 24 hours of the taxpayer's request for an IA (see IRM 5.14.1.3), and note activity records regarding the IA request and TC 971 request date. Form 3177, Notice of Action for Entry on Masterfile, or Form 4844, Request for Terminal Action, is used to request IDRS input of TC's 971 and 972. Examination Input functions must maintain copies of completed forms in accordance with Internal Revenue Manual (IRM) 1.15.2, Records Disposition.
      2. If taxpayers disagree with examination changes, then Examination employees will note Form 3198, Special Handling Procedures: "Taxpayer requested an IA" . This will notify Appeals to finalize and/or coordinate IA requests once examination issues are resolved. If no deficiency results, Appeals will ensure reversal of the TC 971 (see paragraph "d" below).
      3. For agreed deficiencies over $25,000 (above streamlined authority), Examination employees will complete Form 9465, IA Request and forward it to the appropriate Campus. If possible, Examiners should request that taxpayers complete Collection Information Statements and attach these to IA requests (Form 433A or 433F individuals, Form 433B for businesses.) Examiners are not required to verify information on Forms 433.
      4. If TC 971 AC 043 is input, but a deficiency assessment is not recommended, Examination employees should ensure input of TC 972 AC 043 to reverse the TC 971.
      5. If IDRS reflects a TC 971, AC 043 and notices are issued to taxpayers (or accounts are assigned for collection) follow-up action should be taken. Consider installment agreement requests — indicated by TC 971 AC 043 — regardless of which function received the request. Note that TC 421 (Reverse Examination Indicator) means the account is no longer under examination.

5.14.7.1  (09-30-2004)
Overview

  1. This chapter provides procedures for processing installment agreements for Business Masterfile (BMF) accounts including in business trust fund (IBTF) bal dues. The Business Masterfile is primarily dedicated to those accounts with Employer Identification Numbers (EINs.) Many of these accounts involve in-business payroll tax accounts, and/or large dollar accounts. The procedures in this section apply to balance due, unassessed liabilities on secured returns, and to liabilities in notice status. These procedures are applicable only if taxpayers can pay operating expenses as well as current and delinquent taxes.(See IRM 5.14.7.2(4).)

5.14.7.2  (09-30-2004)
Summary of Interview and Financial Analysis for Business Accounts

  1. Ensure the taxpayer receives Publications 1 and 594. (See IRM 5.14.1 regarding taxpayer rights and interest based interviews.) If the taxpayer is able to fully pay the liability, request full payment of the tax, penalty and interest. The taxpayer must be encouraged to pay off the tax liability as quickly as possible. If the liability cannot be paid in full, encourage the taxpayer to pay within 120 days (See IRM 5.14.5.5). Complete a full compliance check, including a review of deposit requirements (if applicable.) Make a lien determination and inform the taxpayer of the Notice of Federal Tax Lien. Also consider issuance of Letter 903 (L903), if appropriate. The L903 informs taxpayers they may be required to file Form 941 on a monthly basis unless they make timely FTDs.
  2. If trust fund taxes are involved, the trust fund recovery penalty should be fully discussed with the taxpayer, and Form 4180, "Report of Interview with Potentially Responsible Officer" should be taken, or the history should be documented as to the reason the interview was not conducted. (See IRM 5.14.7.4.1.1.)
  3. With the taxpayer’s assistance, a Collection Information Statement (CIS) should be completed, except when the taxpayer qualifies for an extension of time to pay, streamlined agreement, or IBTF Express agreement. It is not necessary to complete a financial statement on cases where the account balance is below the deferral level cited in 3.2 of LEM V.

    Note:

    In-Business Trust Fund taxpayers do not qualify for Streamlined Agreements, but may qualify for IBTF Express agreements. (See IRM 5.14.5.4.)

  4. When an inability to pay delinquent and accrued taxes is indicated, the following considerations are necessary:
    1. if the taxpayer cannot pay operating expenses and current taxes, then deferring action on delinquent and accrued taxes may serve no useful purpose. Appropriate collection action such as levy, seizure, or a trust fund penalty, should be considered, to protect the government's interest. The taxpayer’s interests must also be considered, and the financial statement should be reviewed thoroughly with the taxpayer to determine if there is a way to reduce expenses in order to make payment on the taxes and avoid enforced collection action. (IRM 5.14.7.4.1 provides procedures for financial statement analysis.)
    2. if it is determined the taxpayer can pay current taxes as well as operating expenses, and pay delinquent taxes, then follow the installment agreement procedures in IRM 5.14.7.4 and IRM 5.14.7.4.1.
    3. if taxpayers are in business, are currently pyramiding trust fund taxes, and have three or more trust fund bal dues assigned to the collection field function, then they are considered "repeaters." These taxpayers may not — immediately — be granted installment agreements.
    4. If, however, after contact, taxpayers originally classified as repeaters do not continue to accrue liabilities and begin making FTDs and file all appropriate returns (so that they are in compliance with all filing requirements); then, they are no longer considered repeaters and may qualify for installment agreements.

      Note:

      When appropriate, use Form 9297 as provided in IRM 5.14.3.1 to request payment, federal tax deposits and tax returns.

  5. If, based on the above, taxpayers are in current compliance, then see IRM 5.14.7.3, IRM 5.14.7.4 and IRM 5.14.7.4.1 (and their sub-sections) to determine if installment agreements may otherwise be approved.

    Reminder:

    If additional information is needed (prior to approving an installment agreement) provide the taxpayer with deadlines for submitting the information, along with requests for payment (as provided in IRM 5.14.3.1.)

  6. Amounts due on unassessed returns may be included in installment agreements.
  7. Installment agreement payments should be applied in accordance with IRM 5.14.7.5.

5.14.7.3  (09-30-2004)
Summary of Agreement Criteria for Business Accounts

  1. As noted in IRM 5.14.7.2(4)(b), taxpayers must be able to pay current taxes and current operating expenses to qualify for an installment agreement on accrued and delinquent taxes.Enforcement action will not be taken while the installment agreement is in effect, unless collection is in jeopardy. Once an agreement is in effect, if there is a default, send Letter 2975(DO) to the taxpayer. The taxpayer is entitled to appeal the default. No levy action may be taken for 30 days from the date a taxpayer’s agreement is terminated. (See IRM 5.14.11.) Taxpayers should be advised that collection action may resume 30 days after termination of an agreement. (See IRM 5.14.11.3 regarding reasons for termination of installment agreements.)
  2. See IRM 5.14.4.1.1for the 30-day notification requirement, when changing the amount or terms of the agreement.
  3. In certain cases contact personnel and revenue officers performing contact duties can grant extensions of time to pay and installment agreements on BMF notice or balance due accounts without securing a CIS or preparing a 433–D. (See IRM 5.14.4.2, IRM 5.14.5.2, IRM 5.4 and IRM 5.14.5.5.)
  4. The Trust Fund Recovery Penalty assessment statutory period must be considered on corporate taxpayers, (IRM 5.14.7.4.1.1 describes necessary actions regarding TFRPs.) Assessment determinations must be made. (See IRM 5.7.4.8)
  5. IRM 5.14.7.4.1 describes the financial analysis necessary for in-business trust fund installment agreements.
  6. IRM 5.14.7.4.2 describes the approval process for in business installment agreements.

5.14.7.4  (09-30-2004)
In–Business BMF Installment Agreements for Accounts $1,500 or Less (IBTF Express IAs)

  1. For accounts with unpaid balance of assessments plus any pre-assessed amounts of $1,500 or less that will fully pay the tax, penalty, interest and accruals within two years:
    1. No monitoring is required by Case Processing Support or revenue officers.
    2. These cases are closed from active inventory in the same manner as regular installment agreements. "Status 60 — IBTF Express" . should be chosen on the Integrated Collection System (ICS) menu.

    (See IRM 5.14.5.4 for criteria relating to these agreements).

5.14.7.4.1  (09-30-2004)
In-Business Trust Fund Installment Agreements (Accounts Above $1,500) Including Financial Analysis and Determining Ability to Pay

  1. If Notices of Federal Tax Lien were not previously filed, make a lien determination. (See IRM 5.14.1.5.2 and IRM 5.12.2.8.1.)
  2. Verify current compliance with filing and deposit requirements.
  3. Consider the procedures in IRM 5.7.2 for special deposits and monthly filing.
  4. Determine the taxpayer's ability to pay. (In addition to the information provided in this sub-section, also see IRM 5.14.1.5)
  5. Secure Form 433B, Collection Information Statement (CIS) for Businesses and, if appropriate, Form 433A, CIS for Individuals. If these in-business taxpayers can fully pay liabilities from current assets and/or income they do not qualify for installment agreements. Full payment should be requested.

    Exception:

    It is not required that Form 433B be secured if taxpayers qualify for Express agreements. Taxpayers should be encouraged to make payments necessary to reduce the unpaid balance of assessments to $1,500 in order to qualify for Express agreements, to avoid the necessity of a protracted contact and unnecessary analysis.

  6. For agreements on accounts up to $25,000 that will satisfy liabilities within 5 years:
    1. No verification of the CIS is required;
    2. Input bank and receivables information on ICS.
    3. If appropriate, request that taxpayers sell assets or borrow on equity in assets in order to make payment on the delinquent taxes; and,
    4. As noted in IRM 5.14.7.2(4)(b), ensure that the taxpayer has the ability to pay current operating expenses as well as current taxes.

  7. For all other agreements (those that do not meet Express criteria, or are above $25,000, [see IRM 5.14.7.4.1(6)]:
    1. Verify income and expenses. Use bank statements to verify both income and expenses;
    2. Request documentation if assets, liabilities, expenses or income appear questionable;
    3. Complete record checks to determine ownership and equity in real and personal property, including motor vehicles;
    4. If appropriate, request that taxpayers sell assets or borrow on equity in assets in order to make payment on the delinquent taxes.
    5. As noted in IRM 5.14.7.2(4)(b), ensure that the taxpayer has the ability to pay current operating expenses as well as current taxes.

  8. Check corporate officer and partner individual compliance. Although installment agreements are based on the taxpayers' ability to pay, it is the Service's policy to check that the principals of taxpayer businesses are in compliance with their filing requirements when considering an installment agreement for the business. For further information on compliance checks see:
    • IRM 5.1.11.2 regarding compliance checks in general;
    • IRM 5.14.1.5.1(2)(b) regarding sole proprietors; and,
    • IRM 5.14.4.3 regarding "Installment Agreements and Multiple Entities."

  9. Consider a Trust Fund Recovery Penalty (TFRP) assessment. (See IRM 5.14.7.4.1.1 and review the procedures provided in IRM 5.7.4.8 and IRM 5.7.8.)

    Note:

    IBTFExpress agreements do not require TFRP consideration, nor cross compliance checks on officers or partners.

5.14.7.4.1.1  (09-30-2004)
Trust Fund Recovery Penalties and Installment Agreements

  1. Before granting installment agreements the trust fund recovery penalty must be considered, the assessment statute expiration date protected, and an assessment determination made on all in-business trust fund cases, excluding IBTF Express, see IRM 5.14.7.4.

  2. Area management must ensure consideration is given to securing waivers to extend the statutory period for assessment from each responsible individual when the delinquent taxes will not be fully paid prior to the original ASED.
  3. When soliciting waivers from responsible individuals, notify them of their right to refuse to extend the period of limitations, or to limit such extension to particular issues, or to a particular period of time. Taxpayers must be notified of their right of refusal each and every time they are requested to sign a waiver extending the period for assessment.
  4. It should be fully explained to taxpayers that signature on a waiver, extending the period for assessment, will allow the Service to collect the delinquent and accrued taxes through an installment agreement which extends beyond the original Assessment Statute Expiration Date (ASED).
  5. ASEDs should be extended to the end-date of agreements, plus one year, to allow for skipped payments and interest rate changes. (Use CC ICOMP)

    Note:

    Extend the ASED on all trust fund tax modules to the end-date of the agreement plus one year, even if some trust fund bal dues will be fully paid with the first installment payment.

  6. In general, do not request assessment of Trust Fund Recovery Penalties (TFRPs) if taxpayers meet the terms of installment agreements. However, TFRPs must be considered on taxpayers, and the following procedures followed.
  7. If the agreement will not fully pay all bal dues at least a year prior to the earliest Assessment Statute Expiration Date (ASED), then:
    1. Assemble all documentation for completion of the penalty to the point of proposing assessment;
    2. Complete interviews for all potentially responsible persons, and any other interviews necessary to determine responsibility and willfulness.
    3. Secure 433A (Collection Information Statement) from all potentially responsible persons. Conduct financial analysis to determine whether the penalty, if assessed would be collectible.
    4. Request signature of Form 2750, "Waiver Extending Statutory Period for Assessment of Trust Fund Recovery Penalty" from all potentially responsible officers. See IRM 5.14.7.4.1.1(1) through (4).
    5. If a potentially responsible officer refuses to extend the ASED, and the trust fund recovery penalty is determined collectible, complete and recommend assessment of the TFRP for that responsible person.

  8. If potentially responsible persons have the ability to pay from current assets or income, request payments be made to reduce the trust fund portion of the liability. If they have the ability to make a significant payment or payments on the trust fund portion of liabilities, but do not make payments (or do not make plans for payment from personal assets) consideration should be given to recommending assessment of the TFRPs. If TFRPs are assessed on these cases, lien determinations should be made and, if appropriate, liens should be filed, but no other collection action should be taken (unless otherwise warranted) during installment agreements.

    Exception:

    If taxpayers were "repeaters" , the trust fund recovery penalty normally will be assessed. (See IRM 5.14.7.2(4)(c).)

  9. Upon completion of trust fund computations on ATFR (Automated Trust Fund Recovery Application) complete Form 3210 to transmit the case to Control Point Monitoring (CPM).
  10. If TFRPs are assessed; notify these taxpayers:
    1. they should respond to notices regarding the TFRP; and,
    2. payments made to the TFRP accounts will be subtracted from the accounts upon which the TFRP was based.

  11. Trust Fund Recovery Penalty accounts and case files require SPECIAL HANDLING during in-business trust fund installment agreements.
    1. These accounts, whether assessed or assembled (but not yet proposed — see (5) above) must be assigned to the Case Processing Unit where the IBTF agreement is being monitored and a cross-reference to the BMF account should be input on ICS.
    2. Make lien determinations on these accounts. (See IRM 5.14.7.4.1.1(14) and IRM 5.14.7.6 regarding opening OIs for completion of TFRPs and lien determinations.)
    3. If these TFRP taxpayers request installment agreements or submit offers in compromise, these should be considered based upon their ability to pay.

  12. Hard copy TFRP files, containing copies of bank statements, signature cards, and all other documents relative to assertion of TFRPs must be retained in Case Processing function during agreements. (See IRM 5.14.8.6 regarding disposition of these documents after full payment.) These files must be retained in Case Processing during agreements:
    1. to assess previously unassessed penalties if necessary; and,
    2. for processing abatement claims, bankruptcy proofs of claim, offers, appeals, and similar actions.

  13. The files should be labeled either:
    1. "Assessed TFRP-IBTF IA Backup Documents" (Associate Balance Due Account and Lien Determination OIs with these files);
    2. "Unassessed TFRP-IBTF IA Backup Documents – Earliest ASED is:" .

  14. If TFRP investigations are incomplete but all other actions and analysis necessary for granting installment agreements have been completed:
    1. Group managers should approve agreements; and
    2. OIs should be opened for revenue officers to complete the TFRP investigation.
    3. Complete lien determinations as provided in IRM 5.14.7.4.1.1(11)(b). Liens may be filed if appropriate but no enforcement action should be taken on these accounts unless the IBTF IA is terminated.
    4. Once the TFRP has been completed, assessed and a lien determination made (and, if appropriate, lien filed) forward the file to the Case Processing Unit where the installment agreement is being monitored.

      Note:

      See IRM 5.7.4.8.1(5) if agreements will fully pay bal dues more than one year prior to ASEDs.

  15. TFRPs must be considered and, if appropriate, assessed in connection with consideration of installment agreements for any out of business corporation.

5.14.7.4.2  (09-30-2004)
Approval and Monitoring

  1. Complete Form 433D with the taxpayer's signature, if available. (See IRM 5.14.1.5.3(7) and IRM 5.14.1.5.3(8) regarding the necessity of obtaining signatures for certain agreements, and IRM 5.14.7.4.2(4) regarding Integrated Collection System (ICS) choices if signatures are required.
  2. Inform taxpayers installment agreements require approval.
  3. Unapproved agreements may not be held to monitor compliance.

    Note:

    See IRM 5.14.3.1 on requesting and accepting payments when installment agreements are NOT in effect and during pending installment agreements.

  4. Choose the appropriate monitoring location on ICS. These cases will be monitored in Case Processing Support. As noted in IRM 5.14.7.4.2(14) through (17), local procedures will establish which Case Processing Groups should be used if there is more than one in an SB/SE area.

    Note:

    If a paper Form 433D was signed by the taxpayer and approved by the manager, choose ICS Installment Agreement Option B, otherwise use ICS Installment Agreement Option A.

  5. Select "Status 60 — Case Processing (IBTF)" .
  6. While preparing the request through ICS, a prompt will alert the user if there are unreversed TC 971 AC 063s on any tax modules. Respond "No" to the question: "Do you want to input the 971s?" , then proceed with completion of the document. After completion of the installment agreement, determine which modules do not have unreversed TC 971 AC 063 and request input of TC 971 AC 063 on those modules. This may be requested through ICS , Form 3177, or Form 4844.
  7. 433D completion on ICS sends an approval notification to the manager under Option A only. No approval notification is sent to the manager under Installment Agreement Option B on ICS.
  8. Option A on ICS: Approval by the group manager using the ICS Installment Agreement Option A generates:
    1. Transaction code (TC) 971 Action Code (AC) 063, (See (6) above.)
    2. Approval notification to the revenue officer.
    3. An original and copy of the Form 433D .
    4. Letter 2849 or 2850: These letters provide taxpayers with notice of the approval of their agreement as well as the terms and conditions of the agreements.
    5. A SPB item (Other Investigation) for Case Processing to monitor the case.
    6. An Agreement Locator Number (ALN) " 0215" ; Subcode of "900" ; and a Location Code of "IBTF" .

  9. Use Option B only if hard copy (non-ICS) installment agreements are used and approved.

    Caution:

    Option B on ICS does not generate the systemic information discussed in IRM 5.14.7.4.28(a) through (d).

     

    Reminder:

    Status 60 is NOT input to IDRS based on approval of installment agreements on ICS. Ensure Form 433D or 2159 is completed and sent to Case Processing for input, or status 60 will NOT be input.

  10. Option B generates only those items listed in IRM 5.14.7.4.28(e) and (f). Also, use of Option B requires that the contact employee must request input of Transaction Code (TC) 971 Action Code (AC) 063 on all appropriate modules (if no reversed TC 971 AC 063 is on the module.) This may be requested through ICS or on a paper document Form 3177 or Form 4844.
  11. After approval, revenue officers must ensure taxpayers:
    1. are informed payments must be made whether or not notices are received notice from a Campus:
    2. receive Letter 2849/2850 or approved 433D;

      Note:

      These should provide a payment address for the taxpayer's Campus.

  12. In-business trust fund installment agreements input to IDRS Status 60 must be manually monitored in Case Processing Support. Forward approved agreements to Case Processing Support along with the original Trust Fund Recovery Penalty Package, if one was prepared after taking the actions described above.
  13. Write: "In Business Trust Fund IA – Earliest CSED: _____, Earliest ASED _____" on the routing slip or transmittal document, and on the agreement form itself.

    Reminder:

    Installment agreements must be fully paid prior to CSEDs or may not be approved and will not be transferred to Case Processing for monitoring.

  14. Case Processing:
    1. will rely fully on the CSED and ASED information provided in accordance with IRM 5.14.7.4.2(13).
    2. will not accept installment agreements for monitoring unless ASEDs and CSEDs have been properly addressed, and marked in accordance with the procedures provided in IRM 5.14.7.4.2(13).
    3. is not responsible for reviewing the CSEDs and ASEDs of installment agreements it receives (for monitoring) either on initial receipt, nor on an ongoing basis.
    4. is, however, responsible for ASEDs and CSEDs associated with liabilities accrued while cases are assigned to it for monitoring.
    5. will ensure proper case actions are taken if taxpayers do not remain in compliance with the filing and paying requirements during installment agreements. Newly accrued liabilities are the responsibility of Case Processing up to the point the case is transferred to a field group or other disposition or resolution for the case is determined.

  15. (See also IRM 5.14.9.5(5) regarding case assignment derivation for cases being sent to Case Processing.) Upon receipt in Case Processing, the TSIGN will be checked and, if necessary, changed to reflect proper assignment. In general, the case will be TSIGNed to AO98XX00.
    • AO = the Area (That number in SBSE is the Area number plus 20.)
    • TO = the Territory (98 is for Case Processing Support.)
    • XX = the unit in Case Processing that will be responsible.

      Note:

      The unit monitoring number (XX) will be one of four numbers: 66, 67, 68, or 69.

    • 00 = the group manager of Case Processing Support (CPS).

  16. Systemic transfer of accounts to Case Processing servers will occur when IBTF IAs are approved.

    Exception:

    IBTF Express agreements are not monitored in Case Processing (see IRM 5.14.5.4.)

  17. To determine the proper Case Processing Support group number for an area, add the number 20 to the area number. For example, Florida is SBSE Area 5. The Area Office (AO) is therefore 25. (5 + 20.) Therefore, the assignment number for Case Processing is 259868 or 259869. Some areas have more than one ICS server in Case Processing. For these areas local management will establish which Case Processing Units will be used by which SB/SE territories within the area.

    Note:

    Consult local procedures for proper Case Processing Group assignment numbers. See IRM 5.14.7.4.2(15) for additional assignment information.

  18. Indicate on the agreement form (or on an attachment) what must be monitored, including anticipated FTD amounts and due dates.
    1. Advise the taxpayer that the case is being transferred for continuous monitoring; provide pre-addressed envelopes (if available) with the proper mailing address; and inform the taxpayer that reminder notices will not immediately be sent, and financial reviews may be conducted. (See IRM 5.14.4.1.1.)
    2. The SPB item created when installment agreements are approved provide a list to check that includes installment payment; quarterly amounts to be deposited; and returns the taxpayer is required to file.

  19. It is systemically possible to monitor agreements at the group level, but this practice is discouraged. If an agreement must be monitored at the group level, request TSIGN AOTO XX99. (AO [the same as above], TO is the territory, XX identifies the group; 99 identifies an in-business IA). When available, provide the taxpayer with pre-addressed envelopes. (See IRM 5.14.8.4 regarding monitoring IBTF IAs in Case Processing.)

5.14.7.5  (09-30-2004)
Payments on Trust Fund Accounts During approved In-Business Trust Fund Installment Agreements

  1. Due to the Trust Fund Recovery Penalty (TFRP) (reference is Internal Revenue Code 6672) more than one entity may be liable, or become liable, for the trust fund portion of liabilities (penalty amounts). Therefore, when businesses enter into installment agreements the entities or individuals liable for the TFRP may prefer (and request that) the taxpayer's payments be applied to the trust fund portion of the bal due accounts. If this occurs, taxpayers should be notified that, in accordance with Treasury Regulation 301.6159–1(b)(1)(i):
    1. Although voluntary, installment agreement payment application is governed by the terms of agreements.
    2. As stated on the agreement form: " We will apply all payments on this agreement in the best interests of the United States."
    3. Taxpayers are not permitted to designate installment agreement payments.
    4. Installment agreement payments will be applied in the best interests of the United States, regardless of the policy to apply payments to all tax first then penalties and interest when dealing with trust fund modules.

  2. Individuals who are potentially responsible for TFRPs should be encouraged to make payments from their own resources. These payments are not considered to be installment agreement payments. (See IRM 5.14.1.3(8) and IRM 5.14.1.3(9)(Example (4).) In addition, the following examples further illustrate common interactions between installment agreements and TFRPs:

    Example:

    (1) ABC Inc., has not made a request for an installment agreement. Mr. Smith, officer of ABC Inc., tells the revenue officer that he will pay $500 per month toward the trust fund portion of a tax liability with personal funds. The trust fund penalty has not been assessed and Mr. Smith has not yet been determined to be responsible for a TFRP. Also, the bal due period(s) from which the liability may be derived have not been specifically identified. Since the liability has not been identified this is not a pending installment agreement. Also, Mr. Smith must be informed that any payments will be considered "voluntary" , and may be applied according to his instructions. Information regarding the contact must be documented in the case history. (See also IRM 5.14.3.1(3) and (5) regarding the distinction between "voluntary" , " installment agreement" , and "requested" payments.)

     

    Example:

    (2) (Same scenario as Example 1 above except...) Mr. Smith has signed Form 2751 regarding the trust fund recovery penalty of ABC Inc. As long as Mr. Smith provides a specific payment amount (and his request includes the information required by IRM 5.14.1.3(4)) this is a pending installment agreement. Note that the installment agreement is pending for Mr. Smith's TFRP, not for ABC Inc's bal dues.

     

    Example:

    (3) LMNOP Inc. enters into an installment agreement requiring payment of $500 per month. The corporation does not make payments from corporate funds. Instead, corporate officers Jones and Johnson take turns designating payments of $500 per month with their personal funds on behalf of LMNOP Inc. Although they write on their checks that the payments should be applied to the trust fund portion of the liabilities, these payments may be applied in the best interest of the government. (See IRM 5.14.7.5(1).)

     

    Example:

    (4) (Same scenario as Example 3 above except...) LMNOP makes its monthly payment of $500 from corporate funds. In addition to the installment agreement payments made by the corporation, the officers make payments as described above. These payments, made in addition to the payments made by the corporation under the agreement, may be applied according to the officers' instructions.

     

    Note:

    See also Example 4 in IRM 5.14.1.3(9).

5.14.7.6  (09-30-2004)
Other Investigations from Case Processing on In-Business TFRP Installment Agreements

  1. In-business trust fund installment agreements will be monitored in Case Processing in accordance with the procedures provided in IRM 5.14.8.4.
  2. Case Processing will send other investigations (OIs) to revenue officers if there is a need for follow-up action or investigation. These OIs will be sent to the field to:
    1. take necessary action on defaulted agreements;
    2. complete TFRP investigations;
    3. complete lien determinations and, if necessary, file Notice of Federal Tax Lien;
    4. take new financial statements; and,
    5. other actions/investigations that require temporary field assignment.

  3. Revenue officers will take requested actions, or accept case transfer and close OIs.
  4. Provide details of OI closures in case histories and send paper case files to originating Case Processing employees.

5.14.8.1  (09-30-2004)
Overview

  1. The Integrated Data Retrieval System (IDRS) is used to monitor most Installment agreements for timely payments on accounts, as well as to determine whether taxpayers remain in compliance with current filing and paying requirements. IDRS also monitors agreements based on the locator numbers recorded at the time agreements are input. (Exhibit 5.14.1–2) Some agreements require special monitoring, such as when accounts reside on the Non-Masterfile (NMF) or if payment amounts are varied. These accounts must be manually monitored. This chapter also provides authority for revenue officers to manually monitor agreements with managerial approval.

5.14.8.2  (09-30-2004)
IDRS Monitoring

  1. Follow ICS on-screen and help screen instructions to ensure installment agreements are routed properly for IDRS monitoring.
  2. Use IDRS to monitor installment agreements for IMF, out-of-business BMF, or in-business non-trust fund BMF modules in either notice or balance due status meeting these criteria:
    1. the payment must be for a fixed amount;
    2. the agreement must be monthly because even though payments may be submitted more often, IDRS monitors monthly; (any other than a monthly payment increment should be processed as a manually monitored installment agreement);
    3. all payment due dates are limited to calendar days 1 through 28.

  3. In order to allow for timely input to IDRS, agreements should call for first payments at least 30 days after the date agreements are input. If an earlier payment is required, hold the case for the first payment, then forward for IDRS input and monitoring.
  4. If a payment is received in the area office on an IDRS-monitored installment agreement, use Designated Payment Code (DPC) "99" on the posting document. Refer to Document 6209 for information on the use of Designated Payment Codes.
  5. Campuses may use status 60 to monitor extensions of time to pay. (See IRM 5.14.5.5(12) regarding systemic monitoring of extensions of time to pay by Campuses.)

5.14.8.3  (09-30-2004)
Non-IDRS Monitoring – Manually Monitored Installment Agreements

  1. Certain assessments and agreements are not compatible with IDRS monitoring. The types of agreements listed below must be manually monitored in Case Processing to ensure compliance with the terms of agreements:
    1. NMF assessments in either notice or balance due status;
    2. MFT 31 assessments;
    3. agreements calling for variable or percentage amounts;
    4. agreements with irregular payment intervals;
    5. agreements secured from two or more parties at different addresses on the same liability;
    6. agreements which do not include all delinquent modules as described in IRM 5.14.2.2;
    7. L Freeze modules during pending innocent spouse claims;
    8. any in-business trust fund BMF account; and,
    9. any other agreement not compatible with IDRS monitoring.

  2. The agreements specified in IRM 5.14.8.3(1) (a) through (i) above will be manually monitored, at local option, either at the group level or by Case Processing Support.

    Reminder:

    Case Processing monitors all In-Business Trust Fund Accounts, and all agreements approved in accordance with the procedures provided in IRM 5.14.2.2, unless – under unusual circumstances – revenue officer monitoring is approved.

  3. Taxpayers should be furnished an adequate supply of pre-addressed envelopes and advised no reminder notices will be issued.
  4. See IRM 5.14.11 for procedures on defaulted and terminated manually monitored installment agreements.
  5. When posting payments to manually monitored installment payments, use DPC "10" on posting documents. This code is designed to allow accumulation of data on these non-IDRS monitored agreements. See Document 6209 for information regarding other designated payment code indicators.
  6. Follow the procedures in IRM 5.14.7.4.2 (1) through (4) regarding approval of, and monitoring of, IBTF cases.
  7. Select "MMIA — Case Processing " in either Option A or Option B of ICS Installment Agreement pick list. (See IRM 5.14.7.4.2(5) for IBTF Cases.)
  8. Choose the appropriate Agreement Locator Number (ALN). ICS will automatically set the subcode to "901" and the location to "MMIA" .
  9. Follow the procedures in IRM 5.14.7.4.2(6) and IRM 5.14.7.4.2(7).
  10. ICS Installment Agreement Option A is used when no Form 433D has been prepared nor approved prior to submission of the agreement for approval on ICS. Approval by the group manager using ICS Installment Agreement Option A generates:
    1. Transaction code (TC) 971 Action Code (AC) 063, (see IRM 5.14.7.4.2(6));
    2. Approval notification to the revenue officer;
    3. An original and copy of the Form 433D ; and,
    4. Letter 2849 or 2850: These letters provide taxpayers with notice of the approval of their agreement as well as the terms and conditions of the agreements.

  11. ICS Installment Agreement Option B should be used if a hard copy Form 433D was prepared and approved outside of ICS. Option B does not generate the systemic information discussed in IRM 5.14.8.3(10). Also, use of Option B requires that the contact employee complete the following actions after manager approval:
    1. Request input of Transaction Code (TC) 971 Action Code (AC) 063 on all appropriate modules if no unreversed TC 971 AC 063 is on the module. This may be requested through ICS or on a paper document Form 3177 or Form 4844.
    2. The modules will not be placed in status 60 when submitted to Case Processing for monitoring. It is important to ensure that unreversed TC 971 AC 063s are on the balance due accounts.
    3. Forward approved agreements to Case Processing Support along with the original case file. To ensure proper disposition, write "Manually Monitored IA" on the routing slip or transmittal document, as well as on the agreement form itself.
    4. Follow the procedures in IRM 5.14.7.4.2.

      Caution:

      Choose Option B only if, and after, hard copy (non-ICS generated) 433D or 2159 was approved.

       

      Note:

      No SPB item is systemically created, therefore for accounts described in IRM 5.14.2.2, create one on ICS — see IRM 5.14.8.4 for additional information.

5.14.8.4  (09-30-2004)
Monitoring In Business Trust Fund Accounts By Case Processing

  1. See IRM 5.14.7.4.2 and IRM 5.14.9.5(5) for ICS and T-Sign instructions.
  2. After the revenue officer has closed the case with an In Business Trust Fund Agreement on ICS, a SPB item is automatically opened for monitoring in Case Processing Support.
  3. The case processing employee needs to ensure:
    1. status 60 is input on all of the periods in the agreement;
    2. the original file is received, including the trust fund recovery penalty package if appropriate (see IRM 5.14.7.4.1.1); and
    3. that all items have been addressed in the agreement including earliest ASED and CSED.
    4. the entity subcode on ICS is 900 and the location code is "IBTF" . This should have automatically occurred through ICS.
    5. TFRP files are sent to Control Point Monitoring on Automated Trust Fund Recovery Application (ATFR) for inventory control while the installment agreement is being monitored.

     

    Note:

    If the taxpayer has been advised of the approval of the installment agreement (mailed or given approved agreement or a letter stating the agreement was approved) it is considered to be a valid agreement. Even if periods were not included or the agreement will not fully pay the liability within the Collection Statute Expiration Date, the agreement may only be defaulted and terminated for the reasons listed in IRM 5.14.11.3.

  4. The case processing employee will then monitor the case monthly to ensure taxpayers:
    1. Make installment payments when due;

      Note:

      All payments will be applied in the best interests of the government. (See IRM 5.14.7.5.)

    2. Pay required federal tax deposits;
    3. File federal tax returns when due; and,
    4. Pay additional liabilities when due.

    Lists of these agreements may be generated in Case Processing based on the Locator Code on ICS of "IBTF" or Subcode "0215"

  5. If taxpayers remain in compliance with filing, paying and depositing requirements, no further case actions or contact is necessary, until the agreement is completed.
  6. If the taxpayers do not complete any one of the items in IRM 5.14.8.4(4) the following procedures should be followed:
    1. the case processor should contact the taxpayer and request the payment, deposit or return, whichever is appropriate.
    2. if the taxpayer complies within the reasonable timeframe given, there is no need to begin default and termination procedures. Continue to monitor the installment agreement as before.
    3. if the taxpayer does not comply with the deadline given see IRM 5.14.11.5.

     

    Note:

    Also see IRM 5.14.7.6 regarding OIs sent by Case Processing.

5.14.8.5  (09-30-2004)
Monitoring by Revenue Officers

  1. A revenue officer may retain an installment agreement in inventory if, due to its nature, personal monitoring is necessary, i.e. the lack of personal monitoring would greatly reduce the probability of collection.
  2. A revenue officer must secure the group manager’s approval to retain any installment agreement in inventory. Managers should not routinely approve agreements for revenue officer monitoring.
  3. Choose either installment agreement Option A or Option B in ICS to monitor installment agreements in groups.
    1. For all manually monitored installment agreements listed above, follow the procedures in IRM 5.14.7.4.2 (1) through (4); then,
    2. Select "RO Group MMIA (Case Assigned to RO GRP)" in either Option A or B within ICS.
    3. The RO must request input of Transaction Code (TC) 971 Action Code (AC) 063 if no unreversed TC 971 AC 063 is on the module. This may be accomplished on ICS or by requesting the input on Forms 3177 or 4844. (See IRM 5.14.7.4.2 (6).)

      Note:

      This procedure does not put the balance due accounts into status 60.

  4. Revenue officers will monitor these case like Case Processing, in accordance with the procedures provided in IRM 5.14.8.3.
  5. For revenue officer monitored accounts and other investigations from case processing support: when the terms of an existing installment agreement (one which is already approved and established) are revised based on the taxpayer’s changing financial condition, a notice to the taxpayer explaining the change and giving the reasons for the change will be prepared. See Exhibit 5.14.4–1.

    Note:

    Do not use the letter in Exhibit 5.14.4–1 to propose termination of installment agreements. Use Letter 2975. (See IRM 5.14.4.1.)

  6. Deliver Pattern Letter 2523 in any of the following ways:
    1. give to the taxpayer in person;
    2. leave at the dwelling or usual place of business of the taxpayer;
    3. send by certified or registered mail.

  7. See IRM 5.14.11 for Defaulted Installment Agreement procedures.

5.14.8.6  (09-30-2004)
Actions Necessary After Full Payment of Cases Monitored in Case Processing and by Revenue Officers

  1. Once installment agreements are fully paid, if any trust fund recovery penalty file is associated with the agreements, the TFRP file will be forwarded to Technical Services Function.
  2. All non-trust fund related installment agreements that are fully paid will be closed appropriately by the employee handling the file.

5.14.9.1  (03-30-2002)
Overview

  1. This chapter provides procedures for approval of installment agreements, including the level of approval authority necessary for different types of agreements. It also provides procedures for providing taxpayers with an independent administrative review when a revenue officer plans to reject a request for an installment agreement. The chapter also provides policy and procedures for providing taxpayers appeal rights on rejected requests for agreements, defaulted agreements and terminated installment agreements. The chapter’s final section provides procedures for processing installment agreement documents.

5.14.9.2  (09-30-2004)
Managerial Approval

  1. Group Managers must approve most installment agreements. Specifically, installment agreements must be approved by managers when:
    1. the aggregate unpaid balance of assessments exceeds $25,000 or will not be fully paid in 60 months or less [See (2) below]; or,
    2. an in business trust fund taxpayer is involved (Exception: IBTF Express agreements, see IRM 5.14.5.4); or,
    3. the taxpayer defaulted on a previous installment agreement; or,
    4. the taxpayer is allowed to skip more than 2 payments in a 12 month period (including systemic skip); or,
    5. there is an extension of the statutory period for collection, regardless of the length of the agreement or the amount of tax at issue; or,
    6. agreements will fully pay one or more bal due accounts (but not all accounts) in accordance with the procedures provided in IRM 5.14.2.2. For these cases, managers must approve both the installment agreement and Form 53, Currently Not Collectible.

  2. Group Managers have the authority to approve all installment agreements, including agreements secured in connection with CSED extensions. Memoranda that provided for second level management approval authority of installment agreements are obsolete. There is no dollar limit set for group manager approval of installment agreements. (See also IRM 5.14.1.5(3) regarding no dollar limits, and IRM 5.14.2.1(18) on processing requirements with waivers.)
  3. For UNPAID INDIVIDUAL INCOME TAX less than $10,000 managerial approval may not be required unless the agreement requires a waiver of the CSED, in which case the waiver and the agreement require managerial approval. (See IRM 5.14.5.3 — Guaranteed Installment Agreements.)
  4. After all necessary case actions are taken, including thorough documentation of completed investigations and financial analysis (see IRM 5.14.1.5), submit installment agreements to managers for review and approval. Case histories must be noted that installment agreements are pending and TC 971 AC 043 was input. (See IRM 5.14.1.3.) Inform taxpayers if approval of agreements is delayed. If managers do not approve installment agreements, refer to IRM 5.14.9.3 regarding Independent Administrative Review.
  5. After investigation, analysis and necessary actions, immediately request managerial approval of installment agreements (or input of installment agreements for those cases that do not require managerial approval.) Installment agreement payments may not be accepted and posted as such unless installment agreements are approved, so do not monitor cases to ensure taxpayers make payments before submitting for approval. (See IRM 5.14.3.1 regarding requesting payments.)
  6. When installment agreements are approved by Collection Field function on taxpayers assigned to ACS, the ACS call-site should be contacted immediately and informed of the agreement. This requirement is in addition to the requirement to input TC 971 AC 043 and/or 971 AC 063.
  7. Managers must approve all revisions or adjustments to current installment agreements unless the conditions of IRM 5.14.11.7(2) are met. Cases meeting the criteria of IRM 5.14.11.7(2) require no managerial approval if taxpayers have not been in default of agreements in the prior 12 months.
  8. If an existing installment agreement is modified, Collection field function employees will prepare Form 4844 for IDRS input and attach it to the new Form 433–D or 2159 and the CIS. If the only change is the due date, complete Form 4844, and submit it for approval and IDRS input. Regarding revised agreements, the CSEDs may not be extended on bal dues included in old agreements. If new agreements are entered into, CSEDs may be extended on those bal dues included in old agreements as well as on bal due periods that have not previously been included in an installment agreement. (See IRM 5.14.2.1(4) and IRM 5.14.11.7(4).)

5.14.9.3  (09-30-2004)
Independent Administrative Review after Recommended Rejection of Installment Agreement Requests

  1. In accordance with Internal Revenue Code section 7122(d) taxpayers are entitled to independent administrative reviews of rejected requests for installment agreements. Contact employees (including revenue officers) and managers must ensure all actions relative to this review are documented in case histories, including:
    1. the date the case is sent to the independent reviewer;
    2. the date the case is received from the independent reviewer, and,
    3. the date the case is forwarded for second level review (if applicable.)

  2. When planning to reject a request for an installment agreement:
    1. Notify taxpayers rejection of the request is being recommended if that is the next planned action, but do not notify taxpayers of actual rejection of the installment agreement request until after independent administrative review. (See IRM 5.14.1.5(6)(c))
    2. Managers must review and concur with plans to reject installment agreement requests prior to independent administrative review.

      Note:

      This is accomplished by signing Form 12233 (see IRM 5.14.9.3(3)(e)) and if available, making a notation in the case history on the Integrated Collection System.

    3. If managers request additional information or action, these should be requested of the taxpayer or gained from the appropriate source, without comment to the taxpayer regarding approval status of the agreement, beyond that the request is being considered. Also, set deadlines in accordance with the procedures provided in IRM 5.14.3.1 , if appropriate.
    4. In addition to exercising care with regard to conveying rejection of requests, also exercise care regarding conveying acceptance. Specifically, though the plan to accept an installment agreement request can be shared, do not convey acceptance if a request requires managerial approval (until after approval.)

  3. If rejection is the next planned action, the installment agreement casefile will be sent to the Independent Administrative Reviewer along with:
    1. Form 12233, "Independent Review PRIOR to Rejection of Request of Installment Agreement" ;
    2. a statement regarding the reason(s) for the proposed rejection;
    3. IDRS printouts associated with the casefile, including IDRS CC ICOMP. (See IRM 5.14.9.2 regarding approvals); and,
    4. any documentation submitted by the taxpayer in connection with the installment agreement request.
    5. Form 12233 should be signed by the employee responsible for the rejection determination and the employee's manager.
    6. Record on Form 12233 the date it was forwarded for independent review.

     

    Note:

    See " Exception" in IRM 5.14.9.3(11) below.

  4. The "Independent Administrative Reviewer" reviews the decision to reject installment agreement requests independent of employees' and managers' opinions. The reviewer must exercise independent judgment to determine if rejection of the installment agreement request is appropriate. (See IRM 5.14.1.5.3(10) regarding information relayed to taxpayers prior to independent review.)
  5. In deciding to uphold or overturn a proposed rejection, reviewers should:
    1. Consider the case as a whole;
    2. Focus on the reasons for the proposed rejection given by the contact employee (or, if appropriate, the reasons for the proposed rejection given by the group manager.);
    3. Determine whether the proposed installment agreement would fully pay the liability before the CSED (see IRM 5.14.2.2 for exceptions) or within an approved extension (see IRM 5.14.2.1.) Use IDRS CC ICOMP or other source to support the decision to reject an installment agreement request for this reason;
    4. Review the analysis of the taxpayer's financial condition to determine whether the payment amount requested by the taxpayer is adequate, given the taxpayer's ability to pay;
    5. Determine whether the taxpayer is in compliance with the compliance requirements provided in Table 9.3–1.
    6. Determine whether positions expressed by the taxpayer were considered in the interview or review process; and
    7. Determine if reasons for rejection provided by the revenue officer or his/her manager should be provided to the taxpayer.

     

    TABLE 9.3–1 INDEPENDENT REVIEWER'S COMPLIANCE CHECKLIST FOR INSTALLMENT AGREEMENTS
    — Taxpayers must be in compliance with:
    Filing tax returns

    Note:

    Installment agreements are not considered "pending" if taxpayers are not in compliance with filing requirements. (See IRM 5.14.1.5.1(12) and 5.14.1.3(4).)

    Tax withholding requirements; or
    Federal Tax Deposit requirements.

  6. The reviewer may:
    1. recommend taxpayers are granted installment agreements (of the same amount proposed by taxpayers, or a different amount provided agreements will fully pay liabilities prior to CSED (See IRM 5.14.2.2 for exceptions) or within an additional five years, if waivers are signed along with agreements);
    2. concur with decisions to reject agreement requests;
    3. suggest modifications, or conditions, to agreements;
    4. request additional documentation from revenue officers or other contact employees; and/or,
    5. request revenue officers or other contact employees gain additional information or documentation from taxpayers.

  7. Reviewers will provide all reasons for concurring (or not concurring) with plans to reject installment agreement requests in the remarks section of Form 12233, Independent Review Form.
  8. Reviewers must sign and record the date cases were reviewed on the review form. The reviewer 's original signature must be on Form 12233 and any attachment thereto.
  9. Independent Reviewers may not substitute Form 5942 "Reviewers Report - Technical Services Advisory" for Form 12233. No other forms, or other history or narrative may be substituted for Form 12233. If a longer narrative is required than space allows on Form 12233, an attachment is allowed. For ICS users, entries in the case histories are appropriate, but history entries cannot be substituted for Form 12233. The independent reviewer's history entries may be printed and attached to Form 12233, with a note on the Form 12233 "See Attached" .
  10. The disposition of the review will be recorded on Form 12233. If the reviewer finds:
    1. Rejection is inappropriate, then the case file and Form 12233 will be returned to the manager, clearly recommending acceptance of the agreement.
    2. Rejection is appropriate, then the case file and Form 12233 will be returned to the manager, clearly concurring with the rejection decision, so an answer regarding the installment agreement request may be conveyed to the taxpayer.
    3. If additional information is necessary to make a determination, then the case file and Form 12233 will be returned to the manager requesting specific information and/or action. The reviewer will allow 21 days for a response. If the contact employee cannot complete the actions within 21 days, an interim response must be provided to the Independent Reviewer, with reasons why the 21 day time-frame could not be met.

  11. When a case is returned to a revenue officer (or other contact employee), the revenue officer or other contact employee will take the actions directed by the reviewer. If reviewers recommend acceptance of agreements this information should be relayed to taxpayers and agreements should be processed.

    Exception:

    If, after reviewing the reviewer's report a revenue officer still believes rejection is the proper action, the case file will be resubmitted to the reviewer, along with additional information and explanation that supports rejection of the installment agreement request. If no resolution can be reached, the decision will be elevated to second level management (Field Territory Manager).

  12. If a decision to reject an installment agreement request is sustained by the Independent Reviewer:
    1. rejection must be communicated to the taxpayer;

      Note:

      The employee who communicated the rejection to the taxpayer will sign and notate the date and manner of the communication on Form 12233.

    2. specific amounts and conditions for acceptance of the agreement request must be provided to the taxpayer when they are informed of the rejection decision, if sufficient information has been provided to make this determination and an installment agreement is an appropriate resolution;

      Note:

      If the taxpayer later proposes an amount less than what previously was communicated to the taxpayer as being acceptable, this proposal will be deemed as an installment agreement request to delay collection, not requiring another independent review, unless there has been a change in the taxpayer's circumstances. Approval of the group manager is required. (See also IRM 5.14.3.2 and IRM 5.11.1.3.9(4) Notices of Levy and IRM 5.14.3.2(3)(first bullet) and all of paragraph (3) in that section for other examples of delay.)

    3. taxpayers must be provided the right to appeal decisions to reject installment agreement requests. (See IRM 5.14.9.4.)

      Note:

      If the taxpayer requests an appeal, note all applicable information on Form 12233, including the date of the taxpayer's request for manager's conference, the date of the manager's conference and results, the date of issuance of Form 9423 "Collection Appeal Request" to the taxpayer, the date of receipt of completed Form 9423 "Collection Appeal Request" from the taxpayer, and the date the file was forwarded to Appeals.

    4. If levy is the next intended action, then Letter 1058(DO)/ LT 11 or 3174P may be issued to taxpayers when rejection of pending installment agreements are communicated to taxpayers. See IRM 5.11.1.2.2.2 and IRM 5.11.1.2.2.6 regarding the appropriate letter to use. See IRM 5.7.8.3(6) for exceptions to levy being the next intended action.

      Note:

      No levy may be issued until after 45 days have passed since the communication of rejection of the request for installment agreement to the taxpayer. (See exceptions in IRM 5.14.1.5(2)(a) through (c).)

  13. Independent reviewers will notify referring contact employees or functions through appropriate channels of the outcomes of reviews, so appropriate TC 971s may be input. (See Exhibit 5.14.1–1.)
    1. Input TC 972 AC 043 30 days after installment agreement rejections are relayed to taxpayers if they are not appealed.
    2. If taxpayers appeal rejection decisions, do not input TC 972 AC 043, unless and until Appeals sustains rejections.

  14. Review of SB/SE field cases will generally take place in Technical Services.
  15. SB/SE Collection Field function administrative reviewers will also complete independent reviews on:
    1. Wage and Investment Field Assistance cases. Area offices should establish procedures for making these referrals;
    2. bal due periods not included in CDP appeals (when other bal due periods for the same entity are being appealed under CDP);

      Note:

      If the independent reviewer agrees rejection is appropriate for the proposed installment agreement, (for the periods not included under CDP) inform the Appeals or Settlement Officer handling the CDP of the independent reviewer's decision, before communicating rejection to the taxpayer.

  16. If taxpayers propose installment agreements as a collection alternative after requesting a Collection Due Process hearing (CDP) and rejection is planned, then the field employee will forward the CDP periods to Appeals under Collection Due Process (See IRM 5.1.9.3.6). The independent review for CDP periods is accomplished by approval of and signing of Form 5402 (ACM cover sheet) by the Appeals Team Manager. This is also true if installment agreements are requested while cases are assigned to Appeals for other reasons. If there are periods in the installment agreement request not included in the CDP request, these periods will be sent for independent review in Technical Services in accordance with the procedures provided in IRM 5.14.9.3(14).

    Note:

    If the independent reviewer agrees rejection is appropriate for the proposed installment agreement (for the periods not included in the CDP request) inform Appeals, or the settlement officer handling the CDP, of the independent reviewer's decision before conveying rejection to the taxpayer.

  17. The only instances when taxpayers are not afforded independent administrative review or given appeal rights after requesting an installment agreement are:
    1. taxpayers withdraw the request for an installment agreement (see IRM 5.14.4.5);
    2. taxpayers fully pay the liability;
    3. installment agreement requests are made merely to delay collection (see IRM 5.14.3.2.)

5.14.9.4  (09-30-2004)
Collection Appeals Program

  1. Along with a rejection of an installment agreement request, taxpayers must be immediately notified of their appeal rights. Taxpayers whose requests are rejected, as well as those whose agreements are in default or have been terminated, will follow the procedures in IRM 5.1.9.4.1 "Request for CAP Appeal" . Taxpayers may appeal rejections, proposed terminations, and terminations within 30 days. The timeframe to request these types of appeals cannot be extended.

    Note:

    See IRM 5.14.9.3(16) regarding independent reviews on appeals cases and IRM 5.14.9.3(17) regarding situations that do not require independent review nor appeals.

  2. Allow at least fifteen additional days after the thirty day period in case taxpayers mail requests for hearing regarding rejections, defaults, proposed terminations or terminations on the thirtieth day after any of these actions. However, if the taxpayer confirms that no hearing has been requested, there is no need to wait the additional fifteen days.

    Note:

    See IRM 5.11.1.2.2.2(4), (second example) regarding mailing Letter 1058 during this time period.

  3. If taxpayers' appeals are rejected, taxpayers must be informed of this. Other collection action may then be taken, provided 30 days have passed since the date of rejection or termination.

    Note:

    See IRM 8.7.2 — Appeals Division Manual for Collection Appeals Program, and IRM 5.1 — for general information regarding the Collection Appeals Program.

  4. Input, or request input of, appropriate TC 971 reversals if Appeals rejects (i.e. does not sustain) taxpayer appeals.
    • For rejected requests of installment agreements use TC 972 AC 043.
    • For appeals of defaulted (proposed terminations) of installment agreements, or appeals of terminated installment agreements, use TC 971 AC 163.

    (See Exhibit 5.14.1-1)

5.14.9.4.1  (03-30-2002)
Referrals to the Taxpayer Advocate Service (TAS)

  1. During a taxpayer contact, when —
    • It appears that there may be a hardship situation;
    • The taxpayer insists on being referred to the Taxpayer Advocate Service (TAS); or,
    • The contact meets TAS criteria, and —

    the taxpayer's issue cannot be resolved that same day, then prepare and forward Form 911, Application for Taxpayer Assistance Order (ATAO), to the local Taxpayer Advocate. (See IRM Part 13, Taxpayer Advocate Service.)

5.14.9.5  (09-30-2004)
Disposition of Approved Installment Agreement Documents

  1. When an installment agreement is complete and ready for systemic monitoring, attach the CIS, a copy of Form 900 (if secured), a lien copy (if available) and the paper file to the agreement form and submit it along with Form 795B, Closure/Document Transmittal. See IRM 5.4.3.4(2) for related details.
    1. Write the agreement locator number on all installment agreements in the space provided on the form. See Exhibit 5.14.1–2.
    2. Write the originator code on all installment agreements in the space provided. (See Exhibit 5.14.9–1 for a list of installment agreement originator codes.)

  2. If an installment agreement is for pre-assessed amounts only, forward the file to Case Processing on Form 795B. Pre-assessed agreements may be input to IDRS by Case Processing, before the assessment is made, via IDRS command code IAPND. Although this generally precludes the need for manual monitoring of these accounts, pre-assessed installment agreements may be monitored by Case Processing Support at local option until all periods are assessed.
  3. After receipt, Case Processing ensures installment agreements are input, including sending documents to CSCO (formerly SCCB) for input when appropriate. If installment agreements include both unassessed and assessed modules, agreements on assessed modules are input. CSCO (formerly SCCB) is responsible for adding unassessed modules to agreements when they post and the accounts appear on the Installment Agreement Accounts List (IAAL).

    Note:

    Highlight unassessed modules on agreement forms and use Agreement Locator Number XX32 for unassessed modules. (See Exhibit 5.14.1–2.)

  4. Manually monitored agreements should be transferred to Case Processing, or may remain in revenue officer groups with group manager approval. (See IRM 5.14.7.4.2 and IRM 5.14.8.3.)
    1. If the agreement will remain in the group, choose ICS option: "RO Group MMIA." under either Option A or Option B of the IA Application. This will result in assignment to employee "99" within the group.
    2. If the agreement will be monitored by Case Processing, choose ICS option: "MMIA," for manually monitored installment agreements; or "IBTF IA," for In Business Trust Fund installment agreements. Both choices result in assignment of the case to AO98XX00 (AO is the Area number (plus 20) for all cases worked by Small Business Self Employed, XX is either 66, 67, 68, or 69 (defined locally.) (See IRM 5.14.7.4.2.)
    3. See IRM 5.14.8.5 for agreements that revenue officers can retain for monitoring purposes.

  5. Installment agreements that require manual monitoring will be submitted to Case Processing Support or the group manager including Form 433–D or Form 2159 and CIS. (See IRM 5.14.8.3.) The installment agreement should be noted "Manually Monitored IA." Case Processing assignments are determined as follows:
    1. First two digits (AO): Gained by adding the number "20" to the revenue officer (or other contact employee's) two digit area office assignment code. For example, if the revenue officer's area office is "08" the AO for Case Processing Support is "28" .
    2. Third and fourth digits: "98" for all in-business trust fund installment agreements. This designates the territory office Case Processing group.
    3. The numeric entry for the fifth and sixth digits (XX) will be either 66, 67, 68, or 69. This designates the specific server within the Case Processing group where the agreement will be monitored. Local management will provide information to areas, territories and groups regarding the server to be used. See 5.14.7.4.2(14) through (17).
    4. The numeric entry for the seventh and eight digits (00) will be 00 for all in-business trust fund installment agreements. This is the employee assignment number/action number for the manager of the Case Processing group.

  6. Continuous levy accounts may be monitored by IDRS. Use Agreement Locator Number 0208 (See Exhibit 5.14.1–2) Note that continuous levies are not installment agreements. See IRM 5.14.12 regarding input of status 60 for continuous levy accounts.
  7. Installment agreements lasting 45–60 days on notice status accounts will be maintained in Case Processing Support, and should not be sent to Campus for processing. Levy sources will be input from the installment agreement document. Ensure TC 971 AC 063 is input on locally monitored agreements.
  8. If an installment agreement is granted while processing a courtesy investigation, and transfer of the balance due accounts is accepted, submit the installment agreement (Form 433–D or 2159 and CIS per IRM 5.14.9.5(4) on Form 795B. If transfer is not accepted, ensure the appropriate TC 971 (AC 043 for pending, AC 063 for active agreement) is input to IDRS. The installment agreement form should then be returned to the originator of the courtesy investigation so that it may be submitted on the originator’s Form 795B. All installment agreements that qualify for monitoring in CSCO (formerly SCCB) will be monitored in the campus for the area where the taxpayer resides.
  9. If an installment agreement with a Form 900 is secured in the Campus, a copy of the installment agreement and a copy of the Form 900 will be sent to Case Processing Support for the area where the taxpayer resides.

5.14.9.5.1  (09-30-2004)
Installment Agreement User Fees: Authority; Input Procedures for Non-Status 60 Accounts; General Information; and Cross Reference to IRM 5.19.1.5.4.3.1

  1. 31 United States Code (U.S.C) 9701 – as implemented by Office of Management and Budget Circular A-25, section 6 – provides authority for collection of user fees. Additional authority is provided in Part 300.0 of 26 Code of Federal Regulations (CFR), published in Volume 59 #248 of the Federal Register on December 28, 1994. Part 300.1 of 26 CFR addresses installment agreement user fees.
  2. The purpose of installment agreement user fees is to recoup the cost of administering the installment agreement program.
  3. For agreements monitored in status 60, Masterfile generates:
    • user fees, and,
    • "user fee modules."

     

    Note:

    The issuance of CP 521 (monthly reminder notice) triggers establishment of user fee modules for systemically monitored agreements.

  4. User fee modules must be manually established for agreements that are not monitored in status 60 by Case Processing. (See IRM 5.14.9.5.1(7).) To manually establish user fee modules:
    1. Use command code (CC) FRM 77;
    2. Use MFT 13 for BMF agreements; or 55 for IMF agreements.
    3. Input TC 971 AC 82 for new installment agreements; or TC 971 AC 83 for reinstated installment agreements.
    4. Use the current year for the tax period's year.

      Note:

      Use the current year regardless of when the installment agreement was actually established.

    5. Use "12" as the tax period month for MFT 13 (i.e. 200212;)
    6. Use "01" as the tax period month for MFT 55 (i.e. 200201;)

     

    Note:

    These TC/AC combinations assess the proper user fee on the modules.

  5. Posting of the TC 971 establishes the user fee module on Masterfile.
  6. The unpostable checks that require (at least) assessment of TC 240s on modules is bypassed for these tax modules.
  7. User fee modules must be established on manually monitored installment agreements when they are received in Case Processing.
  8. For those agreements that are monitored in groups, request establishment of user fee modules from Case Processing.
  9. Upon receipt of a taxpayer's first installment agreement payment, post the appropriate amount (currently $43 for new agreements, $24 for reinstated agreements) to the user fee module using TC 694. (See (10) below for posting TC 360.)

    Note:

    Payments may be split. For example, if a $100 payment is received on a reinstated installment agreement, $24 may be posted to the user fee module using TC 694, while the remainder is posted, using TC 670, to the bal dues in the agreement.

     

    Note:

    To move credits to pay user fees on user fee modules, use TC 672 on the debited module and TC 694 on the user fee module.

  10. Request input of TC 360 (as a secondary TC) for the correct user fee amount on the same posting voucher used to request input of the TC 694. (See IRM 5.14.9.5.1(9).)
  11. If a user fee module is established for 55–200201 and, coincidentally, a TFRP is assessed on 55–200201, the user fee transactions will be included on the tax module with the TFRP assessment and its related transaction codes. Similarly, if there is a BMF assessment on 13–200212 then user fee module information will appear on the same module.
  12. See IRM 5.19.1.5.4.3.1 for further information on user fee modules.

5.14.10.1  (09-30-2004)
Overview

  1. This chapter provides procedures for processing Payroll Deduction agreements and Direct Debit installment agreements. Payroll deduction agreements are those agreements where employers deduct payments from taxpayer’s wages, and mail them to the Internal Revenue Service. Direct Debit Agreements allow the Service to debit taxpayer's bank accounts. Payroll Deduction agreements and Direct Debit installment agreements benefit the taxpayer by reducing the likelihood of default and lessening taxpayer burden.

5.14.10.2  (09-30-2004)
Payroll Deduction Agreements

  1. The use of Form 2159, Payroll Deduction Agreement, must be strongly encouraged when the taxpayer is a wage earner, particularly if the taxpayer defaulted on a previous installment agreement.
  2. Private employers, states, and political subdivisions are not required to enter into payroll deduction agreements. Taxpayers should determine whether their employers will accept and process executed agreements before agreements are submitted for approval or finalized.
  3. Comptroller General decision B–45105 (signed in 1955) requires Federal Agencies to deduct and pay over the amount shown on payroll deduction agreements.
  4. Allow a reasonable period for the employer to complete the necessary bookkeeping and submit the first payment.
  5. On balance due and ACS accounts, encourage taxpayers to hand deliver agreements to employers; otherwise mail agreements to employers. If taxpayers prefer the Service initiate this contact, it may be made if the taxpayer received Letter 3164 A at least 10 days prior to mailing Form 2159 to the employer. Ensure Form 12175 is completed and forwarded to the Third Party Contact Coordinator in the area or center initiating the contact. Letter 3164 A must have been mailed for each module included in the installment agreement. If Letter 3164 A has not been mailed, the taxpayer may authorize a specific third party contact if the revenue officer or other contact employee completes Form 12180 and has it signed by the taxpayer(s). This form should be kept with the case file and the case file history should be documented to reflect the date that the taxpayer provided the authorization. In processing Payroll Deduction Agreements ensure that all Third Party Contact guidelines have been observed. See IRM 5.1.17.
  6. The employer and the taxpayer should sign Form 2159 before submission to the manager for approval.
  7. On ACS accounts, direct employers responses to ACS call sites, document case files and forward them to call sites after completing telephone contact.
  8. Ensure TC 971 AC 043 is input on all modules within 24 hours of the taxpayer’s request for a payroll deduction agreement.
  9. If employers must be contacted during Payroll Deduction Agreements, ensure Letter 3164 A was sent previously, and Form 12175 was completed and properly routed to the Third Party Contact coordinator. (See IRM 5.14.10.2(5).)
  10. To insure proper remittance and posting, instruct employers, or request taxpayers advise their employers, to show taxpayers' names and TINs, tax form(s) and period(s) on all remittances.
  11. If an employer requests formal notification from the Collection Field function that a Payroll Deduction Agreement is ended (because the liability is satisfied or for any other reason) Pattern Letter 2571C, Discontinue/Adjust Payroll Deduction, can be sent to the employer, selecting the appropriate paragraphs. (See Exhibit 5.14.10–1.) This letter may not be used to propose termination of agreements.
  12. Use agreement locator number 1109, per Exhibit 5.14.1–2 on Payroll Deduction Agreements. Campus provides letters to employers for systemically monitored payroll deduction agreements based upon input of agreement locator number 1109.

5.14.10.3  (09-30-2004)
Preparation and Distribution of Form 2159, Payroll Deduction Agreement

  1. After securing taxpayer signatures on Form 2159, prepare Letter 2318C to mail or have the taxpayer deliver with Form 2159 to the employer. (See Exhibit 5.14.10–2.)
  2. Input the correct address on Letter 2318C, and direct the employer to mail the entire completed Form 2159 to the originator, otherwise the form's instructions will direct the employer to mail only Part 1 back to the Campus.
  3. Send or give to the taxpayer (to give or mail to the employer):
    1. Letter 2318C;
    2. Form 2159;
    3. a business reply envelope addressed to the revenue officer (or other contact employee) to return the signed Form 2159; and
    4. a business reply envelope addressed accordingly to be used to mail the first payment.

      Note:

      Notate the purpose on each envelope, so that Form 2159 is returned to the appropriate address.

    These may be mailed directly to employers if taxpayers received Letter 3164 A or it was sent at least ten days prior to mailing the Form 2159. (See IRM 5.14.10.2(5).) (Also, see IRM 5.14.10.3(8) for cases involving members of the Armed Forces overseas.) Since final payment dates and amounts cannot be definitely determined, write the total amount due (on bal dues included in agreements) on installment agreements forms (including accruals to the date agreements are prepared.)

  4. Request taxpayers immediately notify their employers of payroll deduction requests and the purpose of the two envelopes.
  5. After taxpayers and their employers have executed the Forms 2159 and returned them to appropriate contact employees, cases should be submitted for approval. (See IRM 5.14.9.2.)
  6. After Form 2159 is approved, return the Employer's Copy to the taxpayer to give or mail to their employer, unless the taxpayer received Letter 3164 A or at least ten days have passed since it was mailed to the taxpayer, in which case the Employer's copy of Form 2159 may be mailed directly to the employer. (See IRM 5.14.10.2(5).)
  7. Also, furnish taxpayers with the Taxpayer’s Copy of the assembly. A second Letter 2318C may accompany the taxpayer's copy, selecting the options regarding acceptance of the agreement (See Exhibit 5.14.10–2.). Note the balance due history that a payroll deduction agreement has been executed. Attach the approved Acknowledgment Copy to the balance due file and process the case appropriately.
  8. If a payroll deduction agreement is made with a member of the Armed Forces overseas, forward the complete assembly to the taxpayer to give to his or her Commanding Officer (or mail it directly to the Commanding Officer if Letter 3164 A was mailed at least 10 days earlier.) (See IRM 5.14.10.2(5).) In these cases, the Taxpayer’s Copy of the assembly will be furnished to the taxpayer by the military establishment. Note the balance due history that a payroll deduction agreement has been executed. Upon receipt of the approved Acknowledgment Copy, attach to the balance due file and process the case appropriately.

5.14.10.4  (09-30-2004)
Direct Debit Installment Agreements

  1. Direct debit installment agreements should be strongly encouraged when a payroll deduction agreement is not practical or appropriate, and especially encouraged if taxpayers defaulted on previous installment agreement(s).
  2. The Direct Debit Installment Agreement (DDIA) system is a means by which funds are automatically debited from a taxpayer’s checking account for the agreed upon installment amount. Some benefits of using direct debit installment agreements are:
    1. less chance of taxpayers forgetting to make their payment;
    2. less chance of a missed payment because the money was spent on other expenses;
    3. since no check is involved, there is no chance of it being lost, mishandled, misapplied, or being returned as incomplete or unsigned;
    4. IRS personnel will not have to manually post checks;
    5. "float" time associated with processing paper documents is eliminated; and
    6. the installment agreement default rate is reduced.

  3. Electronic Funds Transfer (EFT) is sometimes used in place of DDIA, and for the purposes of this section has the same meaning. The Electronic Federal Tax Payment System (EFTPS) is used to pay by electronic funds transfer. See Publication 966, website www.eftps.gov or call 1-800-555-4477 or 1-800-945-8400 for more information.
  4. Transit/ABA Number: This is a nine digit number usually located on the bottom left hand corner of a check. This number identifies the taxpayer’s bank account in the Automatic Clearing House (ACH) system.
  5. Instructions for direct debit installment agreements are on the back of the Taxpayer’s Copy of Form 433–D, Installment Agreement. The taxpayer must sign the Form 433–D and initial the bottom of the form when this type of agreement is secured. A blank, voided check must be attached to the IRS Copy of Form 433–D.
  6. After managerial approval (see IRM 5.14.9.2), forward the case-file to CSCO (formerly SCCB) for input and monitoring per IRM 5.14.9.5 and IRM 5.19.1.5.4.16.

5.14.10.5  (09-30-2004)
Credit (and Debit) Card Payments by Individual Taxpayers

  1. Individual taxpayers may make payments — including installment agreement payments — with credit cards. Generally, payments can be made using an American Express Card, Discover Card, MasterCard or VISA card.
    • installment agreement payments can be made for the current tax year and for taxes that are up to three tax years past due.
    • For Filing Season 2004, Tax Year 2000 - 2003 installment agreement payments will be accepted through midnight, January 31, 2005.
    • An installment agreement payment can be made for the full outstanding balance or a partial or monthly payment can be made and applied to the outstanding balance.

  2. Taxpayers may use credit cards to make installment agreement payments to the United States Treasury by by phone or internet. Both of these payment methods include user-friendly prompts and menus. Two credit card service providers offer these options to individual taxpayers 24 hours a day, 7 days a week. Payments can be made using a Discover Card, MasterCard or VISA card.
  3. A convenience fee, based on the payment amount, is charged by the service provider. Full fee information is available from the service provider.
  4. The service provider, Official Payments Corporation, offers the following services:
    1. To pay by phone, taxpayers can call 1-800-2PAY-TAX (1-800-272-9829), toll free.
    2. To pay by Internet, taxpayers can visit http://www.officialpayments.com.
    3. For additional information or customer service, taxpayers can call 1-877-754-4413, toll free.
    4. d. To make a payment of $100,000 or higher, taxpayers can call 1-877-754-4420, toll free.

  5. The service provider, Link2Gov, offers the following services:
    1. To pay by phone, taxpayers can call 1-888-PAY-1040 (1-888-729-1040), toll free.
    2. To pay by Internet, taxpayers can visit http://www.pay1040.com.
    3. For additional information or customer service, taxpayers can call the service provider at 1-888-658-5465, toll free.
    4. To make a payment of any amount including equaling $100,000 or more, taxpayers can call 1-888-PAY-1040 (1-888-729-1040), toll free.

  6. To use one of these payment methods, taxpayers should be prepared to provide:
    1. social security number;
    2. full name and address (internet only);
    3. tax period for which tax is owed;
    4. amount of the payment;
    5. credit card number ; and,
    6. credit card expiration date.

  7. Two installment agreement payments can be made by credit card per month.
  8. Taxpayers can use debit cards issued by VISA and MasterCard when making tax payments through the two participating service providers. However, the service providers, VISA and MasterCard treat debit cards and credit cards equally for the purpose of processing electronic tax payments. Thus, debit card users are charged the same fee traditionally associated with credit card transactions.
  9. If taxpayers, representatives or employees have questions about making payments utilizing the two credit card payment service providers, they may contact the customer service numbers listed above or IRS Customer Service.

5.14.11.1  (09-30-2004)
Overview

  1. When taxpayers provide inaccurate information or do not meet the terms of their agreements, the agreements may be terminated. In most cases, taxpayers may appeal proposed terminations. This chapter provides procedures for default and termination of agreements for both IDRS and manually monitored agreements. Exhibit 5.14.11.1–1 is a table defining the status of agreements (New, Current, Defaulted, and Terminated) with permissible actions for each status.

5.14.11.2  (09-30-2004)
Reason for Termination of Installment Agreements Without Notice to Taxpayers

  1. The Internal Revenue Service may terminate installment agreements without advance notice if the Secretary (or his duly authorized representative, e.g. revenue officer or other contact employee) believes that collection of the tax covered by the installment agreement is in jeopardy.

    Caution:

    See IRM 5.14.1.6 regarding levy restrictions. Collection is considered to be in jeopardy (see IRM 5.14.1.6.2) only if one of the conditions allowing a jeopardy assessment exists. See Policy Statement P-4–88 and IRM 5.11.1.3.9 regarding Notices of Levy.

5.14.11.3  (09-30-2004)
Reasons for Proposing Termination (Defaulting) of Installment Agreements

  1. The Internal Revenue Service may propose termination of (place in default) installment agreements if taxpayers: (See IRM 5.14.11.3(2) for additional information relative to defaulting agreements for each of these reasons.)
    1. fail to pay an installment payment when due under the terms of an agreement;
    2. fail to pay another tax liability at the time such liability is due;

      Note:

      This includes other TINs for the same taxpayer. Examples would be a sole proprietor and an IMF or a partnership and an IMF.

    3. fail to provide a financial condition update upon request;
    4. provide information prior to the date such agreement was entered into that was inaccurate or incomplete; or,
    5. refuse to pay a modified payment amount based upon updated financial information. (See IRM 5.14.4.1.1.)

  2. Use the following procedures (if applicable) for defaulting agreements for each of the above reasons.
    1. For IRM 5.14.11.3(1)(a) (fails to pay an installment payment when due under the terms of the agreement), non-receipt of the installment payment is grounds for proposing default. These defaults may be completed either systemically or manually (See IRM 5.14.11.4 and IRM 5.14.11.5). Defaults may be initiated by field, Case Processing, ACS or Campus personnel.
    2. For IRM 5.14.11.3(1)(b) (fails to pay another tax liability at the time such liability is due), non-receipt of a payment is grounds for proposing default. These defaults may be completed either systemically or manually (See IRM 5.14.11.4 and IRM 5.14.11.5). Defaults may be initiated by field, Case Processing, ACS or Campus personnel.
    3. For IRM 5.14.11.3(1)(c) (fails to provide a financial condition update upon request), non-receipt of requested information is grounds for proposing default. These defaults may be completed manually or systemically. Defaults may be initiated by field, Case Processing, ACS or Campus personnel.
    4. For IRM 5.14.11.3(1)(d) (provides information prior to the date such agreement was entered into that was inaccurate or incomplete), document case histories regarding the circumstances of the case. These defaults may be completed manually by field, Case Processing, ACS or Campus personnel.
    5. For IRM 5.14.11.3(1)(e) (refuses to pay a modified payment amount based upon updated financial information), non-receipt of a payment is grounds for proposing default. These defaults may be completed manually only. Defaults may be initiated by field, Case Processing, ACS or Campus personnel.

  3. Installment agreements may not be defaulted nor terminated for reasons other than those listed in this section and IRM 5.14.11.2.

    Note:

    IDRS allows coexistence of delinquent return status and status 60; i.e. an entity can have a TDI open on one module and status 60 on other modules. The TDI does not cause default of the status 60 bal due accounts.

5.14.11.4  (09-30-2004)
Defaults and Terminations: IDRS Monitored Agreements

  1. When a taxpayer does not meet the terms of an installment agreement, she or he will be notified in writing and given 30 days to comply with the terms of the agreement before the agreement is terminated. A taxpayer with an IDRS-monitored installment agreement will receive notice CP 523, Defaulted Installment Agreement — Notice of Intent to Levy. (See IRM 5.14.8.2.) The notice or letter is sent by certified mail for taxpayers with domestic addresses, or by registered mail if taxpayers have foreign addresses. Defaulted Installment Agreement notices must be provided for all defaulted agreements (except in jeopardy situations) including those proposed terminations because the taxpayer provided inaccurate or incomplete information prior to entering into the agreement. See IRM 5.14.1.6(2) for cases involving jeopardy situations.
  2. An account on which the taxpayer has received CP 523 or Letter 2975 (DO) is commonly referred to as a "defaulted agreement" but the agreement will not be terminated until the expiration of the 30 day period.
  3. No levies may be issued on tax periods included in agreements for 90 days after mailing Notice 523 or Letter 2975 (DO). (See IRM 5.14.1.6 – Levy Restrictions and Installment Agreements.) Note that this 90 day period includes the following timeframes:
    1. thirty (30) days after a Notice 523 is mailed, proposing termination of an agreement. For IDRS monitored agreements, the Notice 523 is mailed when the account status changes to 64.

      Note:

      Allow an additional 15 days beyond this timeframe for taxpayers to mail appeals of defaulted agreements.

    2. For an additional 30 days after the date of the termination of the agreement.

      Note:

      Although the termination date of record for the agreement is 30 days from the date of the Notice 523, allow an additional 15 days beyond this second 30 day period for taxpayers to mail appeals of terminated agreements.)

  4. If there is no response from the taxpayer, the account status will change from status 64 to either status 22 or 26. This status change occurs thirteen (13) weeks (or cycles) after mailing Notice 523. The 13 cycle period allows for 90 days between the date of the notice and the change to balance due status.
  5. TC 971 AC 063 remains on tax modules for taxpayers in installment agreement status until 90 days have passed since Notice 523 is sent. The TC 971 AC 063 may not be reversed during this period of time. See IRM 5.14.1.6.

    Note:

    If the installment agreement also included a backup Form 53, "Report of Currently Not Collectible Taxes" , when the taxpayer defaults the installment agreement, the 530 code is input, the taxpayer receives Notice 523 and the TC 971 AC 163 automatically uploads.

  6. If installment agreements are not reinstated after they default and agreements are terminated, then, at the end of 13 cycles Masterfile generates TC 971 AC 163 to reverse TC 971 AC 063. This process is triggered by the status change from 6X to any other status. The systemic upload of TC 971 AC 163 also provides for:
    1. change in failure to pay penalty rate, if previously reduced, to one-half (0.5) percent;
    2. removal of the installment agreement indicator; and
    3. allowing systemic levies.

    Use TC 972 AC 063 only when TC 971 AC 063 was input in error.

    Note:

    Prior to 01–01–2000, TC 971 AC 163s were not generated by status changes.

  7. CP 523 directs taxpayers to reply to campuses.

5.14.11.5  (09-30-2004)
Default and Termination Procedures for IBTF Installment Agreements: Case Processing and Field Actions

  1. The procedures provided in IRM 5.14.11.5(2) through (10) below should be followed for accounts in default for failure to pay additional liabilities when due, or failure to make installment payments.
  2. The Case Processing employee should verify CP 523 notice was sent by the Campus.
  3. If CP 523 notice was not sent, input command code IADFL. This will cause:
    1. the account to update to status 64; and
    2. issuance of the default notice CP 523.

     

    Note:

    See IRM 5.14.11.4, which explains the notice and actions that can be taken.

  4. If payment was received from the taxpayer note the case history and verify the case was reinstated to status 60.
  5. If, after receipt of payment, the case was not reinstated to status 60 verify there is no other reason for the default condition, then request reinstatement of status 60.
  6. If payment was not received, attempt to contact the taxpayer and request payment. If no payment is received within 45 days from the date of CP 523, and the agreement has not been reinstated or a new agreement reached, the agreement will be automatically terminated on the 46th day:
    1. Letter 1058(DO), may be issued if it has not been issued previously. (See IRM 5.14.11.6 and IRM 5.11.1.2.2.2(4) regarding issuance of Letter 1058(DO).) or,
    2. if Letter 1058 has previously been issued and 180 days have passed, Letter 3174P should be issued. (See IRM Exhibit 5.11.1–3.)

  7. If taxpayers do not respond within 90 from issuance of notice CP 523, follow the procedures provided in IRM 5.14.11.6 (4).
    1. After input of the TC 971 AC 163, transfer the case to the appropriate group pursuant to zip code and grade level using the ICS parameter tables. (See IRM 5.14.11.5(7)(b).)
    2. If an Other Investigation (OI) is currently assigned to a field employee, transfer the case to that employee.
    3. Ensure the case history is documented with the actions taken, including a record of responses received from taxpayers and third parties.

  8. If the taxpayer did respond to the default notice follow the procedures IRM 5.14.11.7, IRM 5.14.11.8, and IRM 5.14.11.9.
  9. If not resolved pursuant to the procedures listed in IRM 5.14.11.5(8), cases should be transferred to appropriate collection field groups pursuant to zip code and grade level using ICS parameter tables. If there is currently an OI assigned to Collection, transfer the case to that employee. (See IRM 5.14.7.6 regarding OIs and IRM 5.14.8.4 regarding monitoring.)
  10. (See IRM 5.14.11.5(16)(e) regarding appeals of installment agreement terminations.) If Appeals is conducting an investigation and or hearings on an unrelated issue, the case should be held in Case Processing Supportuntil Appeals makes a determination.
    1. If assistance is needed from the collection field group prior to the case being transferred to the field, an OI may be sent to the collection field function to perform specific requests.
    2. If Appeals determines an installment agreement is not the proper case resolution, or if the resolution cannot be completed within Case Processing Support, forward the case to the appropriate collection field group pursuant to the zip code and grade level of the case listed in the parameter tables located in ICS. If there is currently an OI assigned to field Collection, transfer the case to the proper employee.
    3. Before transferring it to collection field function, the Case Processing employee should ensure that 30 days have passed since termination of the installment agreement and the case is ready to proceed with collection action. The employee should also ensure that all actions taken are documented in the case history and TC 971 AC 163 is input on appropriate modules.

  11. Before sending cases back to collection field function, the direction in IRM 5.14.11.5(10)(b) should be followed.
  12. The procedures provided in IRM 5.14.11.5(13) through (16) should be followed for agreements defaulted because taxpayers fail to make required federal tax deposits or fail to file returns at the time such returns were due, after contact by the case processing employees.
  13. Verify deposits were required. This may be verified by
    1. taxpayer contact; or,
    2. summons of bank records; or,
    3. Other Investigation to the collection field function to verify.

  14. If the taxpayers file the required returns or make delinquent deposits, leave the agreement in status 60 and monitor as before.
  15. If it is verified that taxpayers are no longer required to file returns or make deposits, notate cases accordingly and continue monitoring.
  16. If taxpayers do not file required returns or make delinquent deposits, and it was verified such returns or deposits were required, then:
    1. on the first day after the due date of the return, follow the 6020(b) procedures provided in IRM 5.1.11.9 including completion of Letter 1085 or 1616.
    2. mail Letter 1085 or 1616 along with Letter 2975 proposing termination of the installment agreement.

      Note:

      Termination based upon a proposed assessment may only be employed in the case of tax returns which may be prepared under IRC 6020(b).

    3. if the taxpayer has not responded after the 30 day period provided in Letter 1085 or 1616 (plus 15 days for mail time), check IDRS to ensure taxpayers have not filed the returns. If returns have not been filed, immediately process proposed returns in accordance with IRM 5.1.11.9.

      Note:

      Prompt assessment of returns should be considered if enforcement action is being considered and the liabilities for returns are to be included on levies.

    4. If the taxpayer has not made the required deposits, or fully paid the amount due on the return proposed (or assessed) under IRC 6020(b) after the default period (30 days from Letter 2975 plus 15 days for mailing), then the agreement is considered terminated.
    5. (See IRM 5.14.11.5(10) regarding Appeals involvement on cases where appeals are ongoing on other issues.) Taxpayers may appeal proposed terminations (defaults) of agreements. The appeal period is 30 days, plus 15 days for mail time from the date Letter 2975/CP 523 was sent. Taxpayers may appeal terminations of agreements. The appeal period is 30 days plus 15 days for mail time from the date of termination. (see IRM 5.14.11.5(11))
    6. Timely appeals must be resolved prior to levy action on balance due accounts included in terminated installment agreements. This requirement also applies to accounts reported uncollectible in accordance with the procedures provided in IRM 5.14.2.2 — "Installment Agreements on Specific Balance Due Accounts" – IRM 5.14.2.2), and accounts for which appeals have been initiated, but not resolved (see IRM 5.14.1.6.)

     

    Note:

    Letter 1058 can be sent if not sent previously. See IRM 5.14.11.5(6).

5.14.11.6  (09-30-2004)
Defaults and Terminations: Manually Monitored Installment Agreements

  1. While taxpayers with IDRS-monitored agreements receive CP 523, Defaulted Installment Agreement — Notice of Intent to Levy, when an agreement defaults, in the case of taxpayers with manually-monitored agreements, Letter 2975(DO) Notice of Defaulted Installment Agreement under IRC section 6159(b) — "Notice of Intent to Levy under IRC section 6331(d)" — will be issued when an agreement defaults. Like the CP 523, Letter 2975 (DO) gives the taxpayer 30 days to comply with the terms of the agreement before an installment agreement is terminated. Letter 2975(DO) must be issued no less than 30 days before the date of termination in all non-jeopardy situations.
  2. Issue Letter 2975(DO) as follows:
    1. complete the identification information at the top of the letter;
    2. provide the reason the agreement defaulted (see IRM 5.14.11.3);
    3. compute penalty and interest to 30 days from the date of the letter;
    4. include Publication 594, The IRS Collection Process, and a non-postage-paid return envelope with the letter;
    5. include Publication 1660, Collection Appeal Rights. (See IRM 5.14.9.4 — Collection Appeals Program);
    6. deliver Letter 2975(DO) in any of the following ways: (1) give it to the taxpayer in person; (2) leave it at the dwelling or usual place of business of the taxpayer; (3) send it by certified or registered mail (return receipt requested).

     

    Note:

    If there is no response from the taxpayer, agreements are terminated 30 days after sending Letter 2975.

  3. See IRM 5.11.1.2.2.2(4) (fourth example) regarding the issuance of Letter 1058 after the 45 days from issuance of Letter 2975, when the taxpayer does not appeal.
    1. As long as the taxpayer has not timely appealed the default or termination of their installment agreement and Letter 1058 was issued after 45 days from the issuance of Letter 2975(DO), Letter 1058 is considered valid and does not have to be rescinded.

  4. After 90 days have passed from the issuance of Letter 2975 and
    1. the installment agreement has not been reinstated; or,
    2. a new installment agreement has not been placed into effect and/or will not be entered into soon; or,
    3. the taxpayer has not requested a Collection Appeals Program hearing for the default or termination of the installment agreement; or,
    4. the taxpayer has not requested a Collection Due Process hearing.

    then the contact employee should request input of TC 971 AC 163 on all appropriate periods. (See IRM 5.14.11.4(5)).

    Note:

    In addition to checking the case history, recent correspondence and other casefile documentation, check IDRS for TC 520 CC 76 or 77, to determine if there is an active CDP Appeal. (See IRM 5.1.9.3.6.1)

     

    Note:

    Beginning July 1, 2002 IDRS TC 971 AC 275 will indicate if a CDP Appeal request (not yet opened as a case) has been received. IRM 5.11.7 – Automated Levy Programs – will provide further information after this programming request is implemented.

  5. No levies may be issued on tax periods included in agreements for 90 days after mailing Letter 2975(DO) to taxpayers. See IRM 5.14.11.4(2) and IRM 5.14.11.4(3) for timeframes.
  6. See IRM 5.14.1.6(2)(c) which allows levies on other periods not included in the installment agreement being defaulted or terminated.

5.14.11.7  (09-30-2004)
Considerations after Default or Termination, Including Reinstatement

  1. If a taxpayer visits a local office in response to a defaulted or terminated installment agreement notice, appropriate action should be taken based on the circumstances of the case. Before reinstating a defaulted or terminated agreement, consider:
    1. the taxpayer’s reason for default or termination.
    2. the taxpayer’s ability to pay (see IRM 5.14.9.2 for managerial approval requirements on defaulted or revised installment agreements);
    3. the statute expiration date: installment agreements must fully pay tax liabilities — see IRM 5.14.2.2;
    4. updating levy sources, address, and telephone numbers;
    5. a payroll deduction agreement or Direct Debit Installment Agreement;
    6. the necessity of filing or refiling a Notice of Federal Tax Lien (NFTL) (See IRM 5.14.11.8 and IRM 5.14.1.5.2);
    7. if the taxpayer is in compliance with estimated tax requirements and/or has adequate withholding;
    8. if the taxpayer is in compliance with federal tax deposits; and,
    9. if the taxpayer is in compliance with filing of all required returns due.

  2. Defaulted or terminated agreements may be reinstated with no managerial approval, and no financial statement analysis only if:
    1. The agreement is in default or was terminated because of an additional liability and if addition of that new liability will result in no more than two additional monthly payments and the agreement will not extend beyond the CSED. A lien determination is required for these agreements.
    2. The agreement meets streamlined or IBTF Express criteria and the taxpayer has not defaulted an installment agreement in the 12 months prior to the current default. These agreements require no lien determination. (See IRM 5.14.5.2 and IRM 5.14.5.4 regarding Streamlined and IBTF Express criteria.)

  3. In all other cases, except those listed in IRM 5.14.11.7(2), financial statement analysis is required in order to re-evaluate the taxpayer’s ability to pay.

    Note:

    If agreements are in default (not yet terminated) they must be reinstated if taxpayers remedy the default (unless there is another reason for default). (See list of reasons for default/termination in IRM 5.14.11.3.)

  4. If the agreement is in default or was terminated solely due to missed payments under the terms of the agreement, whether or not the taxpayer was given a systemic skipped payment before receiving the CP 523, subsequent skipped payments may be permitted for causes of emergency. Managerial approval is required. Do not allow skipped payments if the agreement will not fully pay the taxes prior to the CSED, unless the taxpayer is willing to execute a waiver (Form 900).

    Note:

    CSED waivers may only be secured with new installment agreements. Waivers secured with existing installment agreements will not be approved. (See IRM 5.14.2.1(4) and IRM 5.14.9.2(8).)

  5. If a taxpayer skips more than two payments in a twelve month period, including the systemic skip, the agreement will be defaulted by CSCO (formerly SCCB) unless the taxpayer provides a new or revised financial statement. Taxpayers need not appear in person for re-evaluation of their financial condition. Re-evaluation may take place by telephone, or by FAX, or by other correspondence.
  6. If routine IDRS research shows the taxpayer has moved out of the area, use the ICS transfer process to reassign the case to the appropriate location. If contact is made with taxpayers in these situations:
    1. attempt to secure the taxpayer's telephone number, any new income and asset information and the taxpayer's new address.
    2. If the taxpayer indicates that her/his financial condition is significantly different, note the file before transferring the case.
    3. Advise the taxpayer to contact the new office for financial review.
    4. If the installment agreement has less than twelve months remaining, it should not be transferred unless the taxpayer has requested transfer or the agreement is in default status.

  7. In the event an agreement or other IDRS action is required, except as noted in IRM 5.14.11.7(9), prepare Form 4844, Request for Terminal Action. The reason for the revision and managerial approval, as required by IRM 5.14.9.2, will be noted in the Remarks Section of Form 4844. Attach new Forms 433-D or 2159 and CIS to the form, if appropriate.
  8. If the taxpayer contacts the area office and the interview determines that a hardship exists, prepare Form 53 and file a Notice of Federal Tax lien, if appropriate. Secure necessary approval of Form 53 and forward the entire assembly, including a copy of the lien, to CSCO (formerly SCCB). Explain the required CSCO (formerly SCCB) action in the Remarks Section of Form 4844.
  9. Correspondence responses received in the area office and requiring CSCO (formerly SCCB) action on the installment agreement will be transmitted to CSCO (formerly SCCB).

5.14.11.8  (09-30-2004)
Lien Determinations: Defaulted/Terminated Installment Agreements

  1. NOTICE OF FEDERAL TAX LIEN FILING ON PERIODS COVERED BY AGREEMENT:

     

    1. If, upon approval of an installment agreement the taxpayer was notified (either by checking a box on Form 433D or Form 2159, or it is indicated in the case history) that a Notice of Federal Tax Lien:
    2. If, upon approval of an installment agreement, the taxpayer was notified (either by checking a box on Form 433D or Form 2159, or per the case history) that a Notice of Federal Tax Lien " may be filed if this agreement defaults" then a federal tax lien may be filed immediately when the CP 523/Letter 2975 is mailed (or given to the taxpayer, or left at the taxpayer's last known address or place of business.)
    3. If no information regarding filing of the Notice of Federal Tax Lien was provided in the case history, nor on Form 433D or Form 2159 (no box was checked):

     

     

    • Has already been filed;
    • Will be filed immediately; or,
    • Will be filed when tax is assessed,

    then no action is necessary beyond ensuring the Notice of Federal Tax Lien was filed in the proper jurisdiction.

    Note:

    If the taxpayer moved to a new jurisdiction, a Notice of Federal Tax Lien may be filed in the new jurisdiction immediately, without regard to IRM 5.12.1.4.

     

     

     

    • If it is determined the government's interest is at risk, a lien may be filed when the CP 523/Letter 2975 is mailed, (given to the taxpayer, or left at the taxpayer's last known address or place of business. (See IRM 5.12.1.2.16 for at risk situations.)
    • If collection is in jeopardy the lien may be filed. (See IRM 5.1.4.6(4) Jeopardy, Termination, Quick and Prompt Assessments.)
    • If collection is not in jeopardy or the government's interest is not at risk, the Notice of Federal Tax Lien should not normally be filed for 90 days after the date CP 523/Letter 2975(DO) is issued.

     

     

  2. NOTICE OF FEDERAL TAX LIEN FILING ON NEWLY ASSESSED PERIODS:

    If a new liability is assessed after approval of an installment agreement, a lien determination should be made on the additional balance due tax period(s). (See IRM 5.12.2.8.1.)

  3. DOCUMENTATION:

    When filing a Notice of Federal Tax Lien on taxpayers with defaulted or terminated installment agreements, document case histories regarding the lien determination. (See IRM 5.12.2.8.1.)

  4. CASE CLOSURE:

    If a Notice of Federal Tax Lien was filed on a period and the 45 days have not passed and the installment agreement is granted:

    1. retain sufficient documentation to respond to a Collection Due Process (CDP) appeal, if later filed; or, if in the judgment of the revenue officer a CDP appeal is likely the case may be kept open until 45 days have passed. (See IRM 5.14.1.5.2.)
    2. if it was determined the case should remain open and 30 days pass after filing Notice of Federal Tax Lien and the taxpayer or power of attorney verifies no request was made, close the case without waiting the additional 15 days.
    3. if the taxpayer does appeal the Notice of Federal Tax Lien, procedures in IRM 5.1.9.3 must be followed.

     

     

    Note:

    See IRM 5.14.1.5.2 regarding Notice of Federal Tax Lien and installment agreements.

5.14.11.9  (09-30-2004)
Appeals of Defaulted and Terminated Agreements

  1. Taxpayers may request a CAP hearing with Appeals for both:
    • proposed terminations (also known as " defaults" ) of installment agreements; and,
    • actual terminations of installment agreements.

    The right to this type of appeal is provided in Notice 523 and Letter 2975(DO). Taxpayers who request an appeal will follow the instructions in IRM 5.1.9.4.1, "Request for a CAP Appeal." No levy action may be taken on the periods included in the agreement, during the time period when taxpayers may appeal defaulted and terminated agreements. See IRM 5.1.9.4 and IRM 5.14.1.5(2) and IRM 5.14.9.4 on the "Collection Appeals Program."

  2. The right to appeal a termination of an installment agreement is provided by law. Therefore, the taxpayer has 30 days from:
    1. the date of proposed termination (default) of the installment agreement (Letter 2975(DO)/CP 523) to submit Form 9423, "Collection Appeal Request," to the manager after the manager's conference, if a CAP is requested for a proposed termination (default);
    2. the termination of the installment agreement, to submit Form 9423, "Collection Appeal Request," to the manager after the manager's conference if a CAP is requested for a termination of an installment agreement.

    Also, 15 days is allowed for mailing time.

  3. Taxpayers need to be advised of the requirements and timeframes for requesting CAP hearings for defaults or terminations. It is important to inform taxpayers that discussions with collection personnel do not suspend the running of the 30 day periods during which the taxpayers may request a CAP hearing.

Exhibit 5.14.11-1  (09-30-2004)
STATUS OF AGREEMENTS AND POSSIBLE ACTIONS

STATUS OF AGREEMENTS AND POSSIBLE ACTIONS (EXHIBIT 11-1)
NEW (No prior IA; or 46 days after termination and no response or after Appeals decision. Minimum 91 days after default Letter 2975/523 and beyond with no appeal. After input of TC 971 AC 163. $43 user fee) CURRENT (Agreement in status 60 after approval. TC 971 AC 063 input) DEFAULTED (Up to 46 days from issuance of Letter 2975/523 , if no appeal. Has TC 971 AC 063 but no TC 971 AC 163 reversal) TERMINATED (46 to 90 days after default Letter 2975/523, if no appeal. Has TC 971 AC 063 but no TC 971 AC 163 reversal. Note: 91 days after 2975/523 with no appeal, reinstatement is considered "New IA)"
CAN: NEW CURRENT DEFAULTED TERMINATED
EXTEND CSED ON ASSESSMENTS IN AGREEMENT (IRM 5.14.2.1) YES NO YES (Only with a "new " installment agreement) YES (Only with a "new " installment agreement)
EXTEND CSED ON ADDITIONAL PERIODS NOT IN THE AGREEMENT YES (Only with a "new " installment agreement) YES YES (Only with a "new " installment agreement) YES (Only with a "new " installment agreement)
FILE OR REFILE NFTL (IRM 5.12.1; 5.14.1.5.2 and 5.14.11.7) YES YES (Unless we informed the taxpayer that a lien would not be filed and collection is not in jeopardy or at risk.) YES (Unless we informed the taxpayer that a lien would not be filed and collection is not in jeopardy or at risk.) YES (Unless we informed the taxpayer that a lien would not be filed and collection is not in jeopardy or at risk.)
REVISE OR MODIFY (NAME, SOURCE OF PAYMENT, DATE OF PAYMENT, AMOUNT OF PAYMENT) NA YES YES (considered to be a reinstatement) $24 user fee YES (considered to be a reinstatement) $24 user fee
ADJUST PAYMENT AMOUNT (AGREEMENT SPECIFIES INCREASE OR DECREASE ON CERTAIN DATE; FINANCIAL UPDATE) NA YES YES (Payment amount may be adjusted on defaulted agreements when they are reinstated.) NA
REINSTATE (CASE IN STATUS 6X) NA NA YES ($24 user fee) YES ($24 user fee)
REQUIRE MANAGER APPROVAL (SAME MANAGER MUST SIGN FORM 900(s) AND APPROVE AGREEMENT(S) ON THE SAME DATE CSED EXTENSION IS OBTAINED) YES (No, if agreement is Guaranteed, Streamlined, or IBTF Express with no CSED extensions.) NO (Yes, if a module is added that needs a CSED extension - note that this forms a "new" agreement.) YES (No, if no default in the last 12 months and agreement is Guaranteed, Streamlined, or IBTF Express with no additional period CSED extensions.) YES (No, if no default in the last 12 months and agreement is Guaranteed, Streamlined, or IBTF Express with no additional period CSED extensions.)
REQUIRE FINANCIAL FORM YES (No, if agreement is Guaranteed, Streamlined, or IBTF Express.) NO (Yes, if financial review is required.) YES (No, if no default in the last 12 months and agreement is Guaranteed, Streamlined, or IBTF Express.) YES (No, if no default in the last 12 months and agreement is Guaranteed, Streamlined, or IBTF Express.)

5.14.12.1  (03-30-2002)
Overview

  1. Continuous wage levies are monitored in status 60 on IDRS, but are not installment agreements. In order to ensure the distinction is maintained between continuous wage levies and installment agreements it is important that the procedures in this chapter are followed.

5.14.12.1.1  (09-30-2004)
Monitoring Levy Payments

  1. If an active levy source is the only source of collection, Group Managers should approve monitoring levy payments as continuous levies by signature on Form 4844, Request For Terminal Action, after ensuring the procedures outlined below in IRM 5.14.12.2 (for systemic monitoring) or IRM 5.14.12.3 (for manual monitoring) have been followed.
  2. The following types of levies may be systemically monitored in Campuses (IRM 5.14.12.2) or monitored in Case Processing (IRM 5.14.12.3):
    1. Continuous levies on wages and salaries;
    2. Levies that attach to a taxpayer’s fixed right to a series of future payments. (See IRM 5.17.3.1.3 (2), Legal Reference Guide for Revenue Officers.)

  3. If levy payments are received:
    • monthly, then refer for monitoring after two consecutive levy payments have been received (at local management option these accounts may be transferred after one remittance, but only if payments will be of an equal amount and will be remitted on a monthly basis);
    • weekly, or bi-weekly (every two weeks), then refer for monitoring after 60 days (see IRM 5.14.12.2(2) for systemically monitored levies in this situation.)

  4. See IRM 5.1.11, Delinquent Return Accounts, and IRM 5.18, Liability Determination, regarding closure of delinquent returns prior to putting bal due accounts in continuous levy status.

    Reminder:

    Delinquent return (del ret) status and status 60 (installment agreement status) can coexist on IDRS; i.e. an entity can have an open TDI on one module and status 60 on other modules. Del rets (TDIs) do not default status 60 bal due accounts.

  5. Prior to transferring for systemic or Case Processing monitoring:
    1. ensure the payor (levy source) understands the levy remains in effect after the transfer;
    2. ensure the payor understands where to send payments;
    3. instruct the payor that payments should be written to "US Treasury" ; and,
    4. request that remittances (checks/drafts) show taxpayer name, taxpayer identification number (SSN or EIN) and tax periods included on the levy.

5.14.12.2  (09-30-2004)
Systemic Monitoring of Non-Installment Agreement Continuous Levy Payments

  1. Levies that result in regular remittances of about the same amount, may be monitored systemically if the earliest CSED is further than 18 months in the future. Request a review date:
    • no more than five years in the future;
    • 18 months prior to the earliest CSED if the earliest CSED is at least 24 months in the future; or,
    • 9 months prior to the earliest CSED if the earliest CSED is less than 24 months in the future.

      Note:

      If fewer than 18 months remain prior to the CSED levies must be monitored in Case Processing. (See IRM 5.14.12.3(1)(f).)

  2. If the levy source sends payments on a weekly or bi-weekly (every two weeks) basis, the levy may be monitored systemically using the monthly total of these payments. In this situation, monitor payments for 60 days to ascertain the correct monthly total to be entered on the Form 4844.

    Note:

    If payment amounts vary use the lowest amount it is possible will be received on a monthly basis. The amount should not to be less than $10.

  3. Do not input TC 971 AC 063 on bal due accounts included in continuous levies.
  4. Document the case history: "Monitor Continuous Levy as IA."
  5. No TSIGN change is required for levy monitoring. Systemically monitored levies will be transferred to Compliance Service Collection Operation (CSCO) (formerly SCCB).
  6. Choose "Contin. Levy St 60" in Installment Agreement Option B on ICS.
  7. Complete Form 4844 (Request for Terminal Action.) as follows:
    1. Request input of Status 60.
    2. Write "Suppress Default and Payment Reminder Notices," on the form.
    3. Indicate the date of the month payments will be received.
    4. Write the amount of the payments.
    5. Indicate the frequency of payments.
    6. Record the name, address and telephone number of the employer/third party levied.
    7. Record the name, address and telephone number of the payor office (place from which payments are sent) if different than IRM 5.14.12.2(7)(f).
    8. IMPORTANT: Write: "Input Installment Agreement Locator Number 0208" on the Form 4844.

      Note:

      Input of Installment Agreement Locator Number 0208 identifies these accounts as continuous wage levies on the Installment Agreement Account Listing (IAAL) in Campuses. Proper identification of these accounts may result in fewer field case issuances on defaults.

  8. Attach a copy of Form 668W (Notice of Levy on Wages, Salary, and Other lncome)/Form 668A (Notice of Levy) to Form 4844, if a copy of the levy form is available. If unavailable, document the case history regarding this fact, and provide the reason the form is unavailable.
  9. Forward the case-file, a copy of the Form 668W/A (if available) the balance due account(s), with the approved Form 4844 attached to the top of the case file on Form 795B – Closure/Document Transmittal.
  10. Note that CSCO (formerly SCCB) will send Form 668-D, Release of Levy/Release of Property from Levy, one month prior to the account being fully paid advising the employer of the amount to remit to satisfy the levy.
  11. At the time of the review requested in IRM 5.14.12.2(1), Campus Installment Agreement Account Listing (IAAL) personnel will:
    • attempt to gain installment agreements that fully pay taxes. (See IRM 5.14.2.2 for exceptions);
    • consider other avenues of collection (including offers in compromise and specific bal due installment agreements – [see IRM 5.14.2.2]); and,
    • consider recommending accounts be reduced to judgements.

5.14.12.3  (09-30-2004)
Manually Monitoring of Non-Installment Agreement Continuous Levy Payments

  1. Some levies may not be transferred to CSCO (formerly SCCB) for systemic monitoring in status 60. Transfer continuous levies to Case Processing Support to monitor in the same way manually monitored installment agreements are monitored. Levies on the following types of levies and accounts must be monitored in Case Processing:
    1. NMF accounts;
    2. In Business Trust Fund accounts;
    3. Levies which result in irregular payments;
    4. Levies which result in payments of different amounts;
    5. Levies on a spouse whose SSN is not the balance due account TIN;
    6. If fewer than 18 months remain prior to the earliest CSED;
    7. An unreversed TC 971 AC 065 is on a module (pending innocent spouse);
    8. MFT 31 accounts; and,
    9. Levies on seasonal employees, unless payments will satisfy the bal dues.

  2. Do not input TC 971 AC 063 on bal due accounts included in continuous levies.
  3. Note the balance due account and document the case history: "Monitor Continuous Levy as IA."
  4. Choose "Cont. Levy Case Processing " in Option B under Installment Agreements in ICS.
  5. Clearly indicate all of the information in IRM 5.14.12.3(7)(a) through (f) below. This information will automatically generate a SPB item to Case Processing for monitoring.
  6. When the user selects this option (see IRM 5.14.12.3(4)) the sub code on the ICS entity screen will set to "902" , and the location field in the Name and Address will set to " LEVY" . Also the Agreement Locator Number (ALN) will set to " 0208" .
  7. Record the following on Form 4844 (Request for Terminal Action):
    1. Assignment request: AOTOXX00. [See IRM 5.14.7.4.2.(15)];
    2. Date payments will be received (monthly);
    3. Amount that will be received (monthly);
    4. Frequency of payments [i.e. monthly, bi-weekly (every two weeks) or weekly];
    5. Name, address and phone number of levy source;
    6. Name, address and telephone number of payor, if different than IRM 5.14.12.3(7)(e) (payroll services, accountants, other fiduciaries).

  8. Attach a copy of Form 668W (Notice of Levy on Wages, Salary, and Other lncome)/Form 668A (Notice of Levy) to the Form 4844, if a copy of the levy form is available. If no copy of the form is available, document the case history regarding this fact, and provide the reason the form is unavailable.
  9. Forward the account, with management concurrence, to Case Processing.
  10. If fewer than 18 months remain in the statutory period for collection when the account is being transferred to Case Processing Support:
    1. Attach a transmittal document or buckslip to the case with the following information:
      "CSED =_____" (insert date.) "No suit recommended."
    2. Record information regarding the CSED in the case history.
    3. Group Manager approval is required.

      Reminder:

      Group Manager approval is required. If there is no additional collection potential on the case, group managers should approve these transfers.

  11. Case Processing will monitor continuous wage levies to ensure payments are received timely. If payments are not received Case Processing will follow up with payors to determine the cause.
  12. Case Processing Support will send notice of levy release one month prior to the account being fully paid advising payors of amounts to submit to satisfy the levies. A notice of levy release will not be issued until:
    1. all bal dues are fully paid; or,
    2. the last CSED is about to expire — release levies enough in advance to ensure no payments are received after CSEDs expire (also see IRM 5.14.12.3(13)); or,
    3. one of the criteria listed in IRM 5.11.2.2 is met (such as the levy is creating economic hardship.)

  13. Case Processing will use these procedures with regard to CSED cases assigned for monitoring:
    1. If one or more CSED expires, but remaining bal dues included on the levy are within the statutory period for collection, do not release the levy.
    2. Monitor levy payments until all bal dues included on levies are paid or the last CSED is about to expire (whichever is first.)
    3. If some bal dues are fully paid, or the CSEDs expired and, as a result, the case now qualifies for systemic monitoring, follow the procedures in IRM 5.14.12.2. In this situation write on the face of the levy (688W/A)(if a copy is available): "The following period(s) have expired CSEDs:" (then list the appropriate bal due account periods.)

      Note:

      If a levy copy is unavailable record this information in the case history and ensure it also includes a list of the tax periods included on the original levy (and which tax periods have expired CSEDs.)

5.14.12.4  (09-30-2004)
Defaulted/Terminated Systemically Monitored Levy Received in the Field

  1. Levy sources sometimes stop sending payments. This can be the result of intentional or unintentional actions by taxpayers or payors (levy sources). If Campuses or Case Processing Units cannot resolve issues on these cases they may be transferred to the field for followup action.
  2. Once these cases are assigned to the field:
    1. Continuous levy status cannot be reinstated;
    2. Determine why the payments stopped;
    3. If irregular payments are being received, then Manually Monitored procedures must be followed. (See IRM 5.14.12.3).
    4. If payments have begun again and the issue that caused the stoppage is resolved, follow the procedures in IRM 5.14.12.2 or IRM 5.14.12.3.

      Note:

      No new levy (668A/W) is needed if the levy source is the same. Complete F4844, and state why no copy of the levy is provided. If a new levy is issued to the same source, see IRM 5.11.1.3.7, "Repeat Levies on the Same Source" .

    5. Also input on Form 4844 the reason why the levy defaulted.

      Example:

      (entry for "Remarks" section of F4844:) "The taxpayer was ill for a month and this caused wages to be below exemption amounts."

    6. If payors (levy sources) refuse to make payments, determine if issuance of Form 668C (Final Demand) is appropriate. (See IRM 5.11.2.1.9, Notices of Levy.)

    INSTALLMENT AGREEMENT REGULATIONS

    Proposed Amendments of Regulations (REG-100841-97) , published in the Federal Register on March 5, 2007.

    [ Code Secs. 6159 and 6331]


    Practice and procedure: Returns: Tax liability: Installment agreements. --
    Reg. §301.6159-0 and amendments of Reg. §§301.6159-1 and §301.6331-4, relating to the payment of tax liabilities in installments, are proposed. Amendments of Reg. §301.6159-1, which were proposed on December 31, 1997, are withdrawn. Back references: ¶37,180DF, ¶37,180G and ¶38,186N.



    AGENCY: Internal Revenue Service (IRS), Treasury.

    ACTION: Withdrawal of notice of proposed rulemaking and notice of proposed rulemaking.

    SUMMARY: This document withdraws the notice of proposed rulemaking published in the Federal Register on December 31, 1997 (62 FR 68241) and contains proposed regulations relating to the payment of tax liabilities in installments. The proposed regulations reflect changes to the law made by the Taxpayer Bill of Rights II, the Internal Revenue Service Restructuring and Reform Act of 1998, and the American Jobs Creation Act of 2004.

    DATES: Written or electronic comments and requests for a public hearing must be received by June 4, 2007.

    ADDRESSES: Send submissions to: CC:PA:LPD:PR (REG-100841-97), room 5203, Internal Revenue Service, POB 7604, Ben Franklin Station, Washington, DC 20044. Submissions may be hand delivered Monday through Friday between the hours of 8 a.m. and 4 p.m. to: CC:PA:LPD:PR (REG-100841-97), Courier's Desk, Internal Revenue Service, 1111 Constitution Avenue, NW., Washington, DC. Alternatively, taxpayers may submit comments electronically directly to the IRS Internet site at www.irs.gov/regs or via the Federal eRulemaking Portal at www.regulations.gov (indicate IRS and REG-100841-97).

    FOR FURTHER INFORMATION CONTACT: Concerning the regulations, G. William Beard, (202) 622-3620; concerning submissions of comments or requests for a hearing, Kelly Banks, (202) 622-7180 (not toll-free numbers).

    SUPPLEMENTARY INFORMATION:



    Background

    On December 31, 1997, a notice of proposed rulemaking (REG-100841-97; 62 FR 68241) reflecting changes made to section 6159 of the Internal Revenue Code (Code) by section 202 of the Taxpayer Bill of Rights II, Public Law 104-168 (110 Stat. 1452, 1457) was published in the Federal Register . That proposed rule was not acted upon prior to the enactment of the Internal Revenue Service Restructuring and Reform Act of 1998 (RRA 1998), Public Law 105-206, section 3462 (112 Stat. 685, 764), which made further amendments to section 6159. Section 843 of the American Jobs Creation Act of 2004 (AJCA), Public Law 108-357 (118 Stat. 1418, 1600), also made changes to section 6159. This document amends the prior notice of proposed rulemaking. It contains proposed amendments to the Procedure and Administration Regulations (26 CFR part 301) under section 6159 reflecting the amendment of the Code by RRA 1998, the Taxpayer Bill of Rights II, and the AJCA.



    Installment Agreements under Section 6159

    Consistent with its mission of applying the tax laws with integrity and fairness to all, the IRS generally expects that all taxpayers will pay the total amount due, regardless of amount, at the time the Code requires that the tax be paid. See Policy Statement P-5-2, Collecting Principles (Approved February 17, 2000), reprinted at IRM 1.2.1.5.2. When attempting to resolve a tax delinquency, the IRS will work with taxpayers to achieve full payment of all tax, penalties, and interest. Where payment in full cannot immediately be achieved, the IRS may allow taxpayers to pay over time through installment agreements.



    Explanation of Provisions

    The proposed regulations allow the IRS to enter into agreements for the full or partial payment of any unpaid tax in installments. The regulations provide rules for the submission of proposed installment agreements, the processing, acceptance, and rejection of such agreements by the IRS, the termination or modification of existing agreements, and the appeal of rejections, modifications, and terminations to the IRS Office of Appeals (Appeals). The majority of these provisions are unchanged from what was contained in the prior regulations or reflect longstanding IRS administrative practice. The rules regarding when a proposed installment agreement becomes pending, restrictions on collection activity while an agreement is pending or in effect, and the suspension of the statute of limitations for collection are nearly identical to the provisions in existing §301.6331-4. The only change was a clarification that the IRS will not be precluded from filing suit or a proof of claim in bankruptcy for the full amount of the liabilities owed, regardless of whether the installment agreement provides for full or partial payment of the liabilities at issue.

    Taxpayers may request administrative review of IRS decisions to modify or terminate installment agreements pursuant to section 6159(e), added to the Code by section 202 of the Taxpayer Bill of Rights II. Taxpayers may appeal rejections of proposed installment agreements under section 7122(d), added to the Code by section 3462 of RRA 1998. The proposed regulations allow taxpayers to appeal a termination, modification, or rejection of an installment agreement to Appeals provided they request the appeal in the manner specified by the IRS.

    The previous notice of proposed rulemaking contained a more detailed procedure for seeking review of decisions to terminate or modify agreements. That proposed regulation has not been adopted. These regulations contain a less detailed procedure because procedures for appealing differ depending on the IRS operating division handling the case, the size of the tax liability, or the type of tax at issue. For example, some taxpayers may be able to request an appeal by telephone while others will be required to submit a formal written request. See Publication 1660, Collection Appeal Rights.

    The proposed regulations incorporate the provisions of section 6159(c), added to the Code by section 3467 of RRA 1998. That section requires the IRS to accept a proposed installment agreement for income taxes under certain circumstances. The regulations also incorporate section 3506 of RRA 1998, which requires the IRS to send each taxpayer with an installment agreement an annual statement showing the balance due at the beginning of the year, the payments made during the year, and the remaining balance due at the end of the year.

    Section 843 of the AJCA amended section 6159(a) to allow the IRS to enter into installment agreements that provide for partial (as well as full) payment of a tax liability. The proposed regulations incorporate this change. Because a partial payment installment agreement could be confused with a compromise of the liability, the proposed regulations clarify that an installment agreement does not reduce the amount of taxes, interest, or penalties owed. See H. Rep. No. 108-755, 108 th Cong., 2d Sess., 2005 U.S.C.C.A.N. 1341 (October 7, 2004).

    The proposed regulations also clarify that the IRS may enter into an installment agreement that, by its terms, ends upon the expiration of the period of limitations on collection in section 6502 and §301.6502-1, or at some prior date. A partial payment installment agreement that ends prior to the expiration of the collection period of limitations would allow the IRS to collect the balance of the tax liability against any property belonging to the taxpayer or request the Department of Justice to institute a judicial action to reduce the liability to judgment or take other actions to enforce the federal tax lien. The proposed regulations do not limit the authority of the IRS to enter into partial payment installment agreements that run to the end of the collection period.

    Section 843 of the AJCA amended section 6159(c) to exclude partial payment installment agreements from the scope of installment agreements that must be accepted by the IRS. The proposed regulations provide that installment agreements guaranteed under section 6159(c) must provide for the full payment of the liabilities.

    Section 843 of the AJCA added new section 6159(d), requiring the IRS to review partial payment installment agreements every two years. (Former subsections (d) and (e) were redesignated (e) and (f).) The primary purpose of the review is to determine whether the financial condition of the taxpayer has significantly changed so as to warrant an increase in the value of the payments being made. See H. Rep. No. 108-755, 108 th Cong., 2d Sess., 2005 U.S.C.C.A.N. 1341 (October 7, 2004). The proposed regulations reflect this requirement.

    The proposed regulations clarify the application of payments made pursuant to installment agreements. Consistent with Revenue Procedure 2002-26 (2002-1 C.B. 746), all payments will be applied in the best interests of the Government, unless the installment agreement provides otherwise. Current regulations provide rules for when the IRS may terminate an agreement but do not expressly provide that a taxpayer and the IRS may agree to end an agreement. The proposed regulations clarify that an installment agreement may be terminated by agreement between the taxpayer and the IRS, or may be superceded by a new agreement.



    Proposed Effective Date

    These regulations are proposed to be effective upon publication in the Federal Register of the final regulations.



    Special Analyses

    It has been determined that this notice of proposed rulemaking is not a significant regulatory action as defined in Executive Order 12866. Therefore, a regulatory assessment is not required. It also has been determined that section 553(b) of the Administrative Procedure Act (5 U.S.C. chapter 5) does not apply to these regulations and, because these regulations do not impose a collection of information under the Paperwork Reduction Act (44 U.S.C. section 3501), the Regulatory Flexibility Act (5 U.S.C. chapter 6) does not apply to these regulations. Pursuant to section 7805(f) of the Code, this notice of proposed rulemaking will be submitted to the Chief Counsel for Advocacy of the Small Business Administration for comment on its impact on small business.



    Comments and Requests for a Public Hearing

    Before these proposed regulations are adopted as final regulations, consideration will be given to any written comments (a signed original and eight (8) copies) or electronic comments that are submitted timely to the IRS. The IRS generally requests any comments on the clarity of the proposed rule and how it may be made easier to understand. All comments will be available for public inspection and copying. A public hearing may be scheduled if requested in writing by a person that timely submits written or electronic comments. If a public hearing is scheduled, notice of the date, time, and place for the hearing will be published in the Federal Register.



    Drafting Information

    The principal author of these regulations is G. William Beard, Office of Associate Chief Counsel (Procedure and Administration), Collection, Bankruptcy & Summonses Division.



    List of Subjects in 26 CFR Part 301

    Employment taxes, Estate taxes, Excise taxes, Gift taxes, Income taxes, Penalties, Reporting and recordkeeping requirements.



    Withdrawal of Proposed Regulations

    Accordingly, under the authority of 26 U.S.C. 7805, the notice of proposed rulemaking (REG-100841-97) that was published in the Federal Register on December 31, 1997 (62 FR 68241) is withdrawn.



    Proposed Amendments to the Regulations

    Accordingly, 26 CFR part 301 is proposed to be amended as follows:



    PART 301 --PROCEDURE AND ADMINISTRATION

    Paragraph 1. The authority citation for part 301 continues to read in part as follows:

    Authority: 26 U.S.C. 7805 * * *

    Par. 2. Section 301.6159-0 is added to read as follows:

    §301.6159-0 Table of contents.

    This section lists the major captions that appear in the regulations under §301.6159-1.

    §301.6159-1 Agreements for the payment of tax liabilities in installments.

    (a) Authority.

    (b) Procedures for submission and consideration of proposed installment agreements.

    (c) Acceptance, form, and terms of installment agreements.

    (d) Rejection of a proposed installment agreement.

    (e) Modification or termination of installment agreements by the Internal Revenue Service.

    (f) Effect of installment agreement or pending installment agreement on collection activity.

    (g) Suspension of the statute of limitations on collection.

    (h) Annual statement.

    (i) Biannual review of partial payment installment agreements.

    (j) Cross reference.

    (k) Effective date.

    Par. 3. Section 301.6159-1 is revised to read as follows:

    §301.6159-1 Agreements for payment of tax liabilities in installments.

    (a) Authority. The Commissioner may enter into a written agreement with a taxpayer that allows the taxpayer to make scheduled periodic payments of any tax liability if the Commissioner determines that such agreement will facilitate full or partial collection of the tax liability.

    (b) Procedures for submission and consideration of proposed installment agreements --(1) In general. A proposed installment agreement must be submitted according to the procedures, and in the form and manner, prescribed by the Commissioner.

    (2) When a proposed installment agreement becomes pending. A proposed installment agreement becomes pending when it is accepted for processing. The Internal Revenue Service (IRS) may not accept a proposed installment agreement for processing following reference of a case involving the liability that is the subject of the proposed installment agreement to the Department of Justice for prosecution or defense. The proposed installment agreement remains pending until the IRS accepts the proposal, the IRS notifies the taxpayer that the proposal has been rejected, or the proposal is withdrawn by the taxpayer. If a proposed installment agreement that has been accepted for processing does not contain sufficient information to permit the IRS to evaluate whether the proposal should be accepted, the IRS will request the taxpayer to provide the needed additional information. If the taxpayer does not submit the additional information that the IRS has requested within a reasonable time period after such a request, the IRS may reject the proposed installment agreement.

    (3) Revised proposals of installment agreements submitted following rejection. If, following the rejection of a proposed installment agreement, the IRS determines that the taxpayer made a good faith revision of the proposal and submitted the revision within 30 days of the date of rejection, the provisions of this section shall apply to that revised proposal. If, however, the IRS determines that a revision was not made in good faith, the provisions of this section do not apply to the revision and the appeal period in paragraph (d)(3) of this section continues to run from the date of the original rejection.

    (c) Acceptance, form, and terms of installment agreements --(1) Acceptance of an installment agreement --(i) In general. A proposed installment agreement has not been accepted until the IRS notifies the taxpayer or the taxpayer's representative of the acceptance. Except as provided in paragraph (c)(1)(iii) of this section, the Commissioner has the discretion to accept or reject any proposed installment agreement.

    (ii) Acceptance does not reduce liabilities. The acceptance of an installment agreement by the IRS does not reduce the amount of taxes, interest, or penalties owed. (However, penalties may continue to accrue at a reduced rate pursuant to section 6651(h).)

    (iii) Guaranteed installment agreements. In the case of a liability of an individual for income tax, the Commissioner shall accept a proposed installment agreement if, as of the date the individual proposes the installment agreement --

    (A) The aggregate amount of the liability (not including interest, penalties, additions to tax, and additional amounts) does not exceed $10,000;

    (B) The taxpayer (and, if the liability relates to a joint return, the taxpayer's spouse) has not, during any of the preceding five taxable years --

    ( 1) Failed to file any income tax return;

    ( 2) Failed to pay any required income tax; or

    ( 3) Entered into an installment agreement for the payment of any income tax;

    (C) The Commissioner determine