5.14.9 Approval, Independent
Review, Appeals, and Disposition of
Documents
5.14.10 Payroll Deduction
Agreements and Direct Debit
Installment Agreements
5.14.11 Defaulted Installment
Agreements, Terminated Agreements
and Appeals of: Proposed
Terminations (Defaults), and
Terminated Installment Agreements
5.14.12 Monitoring Levy Payments General
5.14.1.1
(09-30-2004)
Overview
Installment
Agreements are arrangements whereby the
Internal Revenue Service allows
taxpayers to pay liabilities over time.
The only agreements that may be granted
are those that provide for full payment
of the accounts that are part of
agreements. During the course of
agreements, penalty and interest
continue to accrue. No levies may be
served during installment agreements.
The terms
"delinquent taxes," "accrued taxes," and
"current taxes" are used in this manual.
They are defined as follows:
Delinquent
Taxes: balance due, ACS balance due
accounts and/or notice status
accounts;
Accrued
Taxes: unassessed amounts due on
returns or undeposited FTDs as of
the date of contact; and,
Current
Taxes: FTDs and amounts which become
due after the date of contact.
Taxpayers should
be encouraged to pay the liability in
full to avoid the costs of an
installment agreement which include a
user fee, accrual of penalties and
interest, and the possible filing of the
Notice of Federal Tax Lien.
In addition to
the policies and procedures provided in
sections 1 12 of this chapter, the
following IRM chapters, sections and
sub-sections provide procedures on
installment agreements for specific
functions within the Internal Revenue
Service:
IRM 4.20
(Examination);
IRM
5.19.1.5.4 (Campuses, ACS,
toll-free);
IRM 8.7.2
(Appeals); and,
IRM 13.1.7
(Advocate)
Section 6 of
this chapter titled Multi-functional
Installment Agreements also contains
guidance for other functions.
5.14.1.2
(09-30-2004)
Installment Agreements and Taxpayer
Rights
Prior to
discussing taxpayers' ability to pay a
liability, ensure they have received
Publication 1: "Your Rights as a
Taxpayer," and Publication 594: "What
You Should Know About The IRS Collection
Process."
Request
full payment of the tax liability.
Encourage the taxpayer to pay off the
tax liability as quickly as possible. If
the taxpayer cannot pay the liability in
full, encourage them to pay within 120
days (See IRM 5.14.5.5). If taxpayers
are unable to pay in full, conduct
interest-based interviews. (See IRM
5.14.1.5)
Request
some payment from the taxpayer.
Taxpayers may be required to make a
payment (see IRM 5.14.1.5(6)) or
payments (see IRM 5.14.3.1) while
securing documentation to determine the
proper disposition of accounts.
When
taxpayers are unable to pay a liability
in full, an installment agreement (IA)
must be considered.
Taxpayers with individual income tax
liabilities of $10,000 or less
(exclusive of penalties and interest)
may be guaranteed an IA. Taxpayers with
liabilities of $25,000 or less, may
qualify for Streamlined Agreements. (See
IRM 5.14.5.2 and IRM 5.14.5.3,
Guaranteed and Streamlined Installment
Agreements)
There
are various methods for making monthly
installment agreement payments. The
taxpayer must be encouraged to use one
of the following electronic methods or
credit card payments before accepting
payment by check or money order:
Electronic Federal Tax Payment
System (EFTPS) Taxpayers will
select the "payment-due with IRS
notice" payment type for posting to
masterfile with a TC 670. EFTPS has
the ability to schedule payments up
to 12 months in advance for
individual taxpayers and up to 4
months in advance for business
taxpayers. The taxpayer must
initiate payments by sending
instructions to EFTPS. (See IRM
21.7.1.4.9 for complete
instructions).
Direct Debit installment agreements
(if taxpayer maintains a checking
account you must encourage them to
take advantage of the direct debit
installment agreement. (See IRM
5.14.10.4 for Direct Debit
procedures.)
Payroll deduction installment
agreements (If the taxpayer will not
agree to a direct debit installment
agreement, you must encourage them
to take advantage of the payroll
deduction agreement.) (See IRM
5.14.10.2 for Payroll Deduction
procedures.)
Credit Card installment agreement
payment. (See IRM 21.2.1.4.23.14.4
for procedures for paying by credit
card.)
Payment by check or money order. If
payments are made by check, they
should be written to: US Treasury.
However, checks made out to
"Internal Revenue Service" or "IRS"
will be processed.
Beginning January 1, 2000, certain
taxpayers who enter installment
agreements on timely filed returns will
have failure to pay penalty reduced from
a half to a quarter percent per month
for any month in which an installment
agreement is in effect. (IRM 5.14.1.3
describes necessary inputs for TC 971
action codes.) Input of TC 971 AC 063
reduces failure to pay penalty from one
half (0.5) to one quarter (0.25) percent
per month if all of the following
conditions are met.
the
installment agreement was entered
into on or after January 1, 2000;
the
balances are due from an individual
(whether IMF or BMF, due on income,
employment or excise tax returns);
the
tax return(s) were timely filed,
including extensions; and,
no
CP 504, LT 11, or Letter 1058 was
sent (indicated by a TC 971 AC 069),
increasing the failure to pay
penalty from one-half (0.5) to one
(1) percent.
Note:
If
agreements are terminated
penalties increase to one-half
(0.50) percent. Input of TC 971 AC
163 causes reversal of the
reduction. (See IRM 5.14.11
regarding defaults and
terminations.)
See IRM
5.14.7.5(1)(a) (d) regarding
designation of payments during
installment agreements.
In
discussing installment agreements,
inform taxpayers:
penalty and interest continue to
accrue on unpaid liabilities.
Provide taxpayers current percentage
amounts and interest rates. If
taxpayers request further
information regarding penalty and
interest the IRM 20.1, Chapter 2
provides rates for IRC 6651(a)(1)
"failure to file" and IRC 6651(a)(2)
"failure to pay" penalties in its
sections: 2.3.1(2) and 2.4.1(2),
respectively. IRM 20.2.15 provides
interest rates, tables and
computation information.
there is an Installment Agreement
User Fee (provide amount.) (See IRM
5.14.9.5.1 and IRM 5.19.1.5.4.3.);
a
lien may be filed (see IRM
5.14.1.5.2) and if a lien was
previously filed, it remains on
file;
there is the possibility of a levy
if the agreement is terminated;
current returns for taxes must be
filed and current deposits paid to
qualify for an agreement (If
applicable, remind the taxpayer of
the obligation to make estimated tax
payments in order to avoid accruing
new tax liabilities which would
default their agreement); and,
federal tax refunds will be offset.
(See IRM 5.14.1.5.1(19)(e))
of
the right to appeal proposed
terminations of installment
agreements, terminations of
installment agreements and
rejections of requests for
installment agreements. (See IRM
5.14.9.4)
In
accordance with law, each year the IRS
mails Computer Paragraph (CP) 89,
"Annual Installment Agreement Statement,
" to every installment agreement
taxpayer. The statement provides:
the
dollar amount of beginning account
balance(s) due;
an
itemized listing of payments;
an
itemized listing of penalties,
interest and other charges; and,
the
dollar amount of ending account
balance(s) due.
5.14.1.3
(09-30-2004)
Identifying Pending, Approved and
Rejected Installment Agreement
Proposals on IDRS
Proposals to enter into installment
agreements may result from letters,
phone contacts, voice-mail, e-mail, or
other communications between taxpayers
and Service personnel. If proposals to
enter into installment agreements are
received by e-mail, do not respond in
kind. E-mail responses are prohibited
since they violate the IRS Security
Policy. In addition, do not solicit
e-mails from taxpayers regarding
installment agreements, or other tax
collection or examination issues. All
taxpayers have the right to request
installment agreements. Requests for
installment agreements, including those
on unassessed modules, will be noted in
the case history, and must be identified
on IDRS within 24 hours.
The
following transaction codes (TC) and
Action Codes (AC) will be used:
Pending Agreements: TC 971 AC 043
for requests not immediately
approved; and,
Approved Agreements: TC 971 AC 063
for immediately approved requests.
As noted
above, these inputs must be made within
24 hours of the request for, and
identification of, installment
agreements or pending agreements. These
codes prevent levy issuance. (See IRM
5.14.1.6 Levy Restrictions During
Installment Agreements.) Area offices
will designate officials responsible for
inputs in Case Processing Support, or at
the group, team, or unit level. (See
Exhibit 5.14.11 Input of TC 971,
Action Codes 043 & 063) Responsible
functions must be available during core
business hours to receive telephonic
requests for input of TC 971, Action
Codes 043 and 063.
Taxpayers need to provide specific
information for installment agreement
requests to be processed. Also, if the
information in (a) through (d) below is
provided but it is determined the
agreement request was made to delay
collection action, accounts should
not
be identified as in pending installment
agreement status. (See IRM 5.14.3.2) To
identify accounts as "pending"
installment agreements taxpayers must:
Provide information sufficient to
identify the taxpayer: generally,
the taxpayers name and
identification number. If a taxpayer
furnishes her or his name, but no ID
number, and the taxpayers identity
can be determined, pending status
should be identified.
Identify the tax liability to be
covered by the agreement;
Propose a monthly or other periodic
payment of aspecific
amount.
Be
in compliance with filing
requirements (see IRM 5.14.1.5.1).
Requests
that meet the criteria in IRM
5.14.1.3(4)(a) through (d) above will be
identified as pending installment
agreements even if taxpayers are not in
compliance with:
estimated (ES) payment requirements;
or,
federal tax deposit (FTD)
requirements,
unless
the procedures in IRM 5.14.3.2 apply.
If
taxpayers do not provide all the
information in IRM 5.14.1.3(4)(a)
through (d) above, ask them for the
missing information. For example, if no
payment amount is specified, ask how
much can be paid per month. A monthly
payment amount
must be specified for the account to be
marked "pending" .
Acceptance or rejection of proposed
agreements is based on analysis of
Collection Information Statements (see
IRM 5.14.1.5)
Exception:
(1) If
installment agreement requests are
made to delay collection action see
IRM 5.14.3.2.
Exception:
(2)
Grant Streamlined, Guaranteed and
In-Business Trust Fund
Express
installment agreements based on the
criteria in IRM 5.14.5.
The
following transaction codes (TC) and
Action Codes (AC) will be input on ALL
taxpayer modules containing TC 971 AC
043 to indicate acceptance or rejection
of proposed agreements:
For
Approved Agreements: request that TC
971 AC 063 be input to IDRS on ALL
taxpayer modules.
For
Rejected Proposals: request reversal
of TC 971 AC 043 forty-five (45)
days after the rejection is
communicated to the taxpayers,
unless a timely appeal is received.
For
Appeals: during appeals, TC 971 AC
043 remains on all modules. If
Appeals sustains rejections, input
TC 972 AC 043 (if 30 days have
passed) or 30 days after rejection
is communicated to taxpayers. If
Appeals grants installment
agreements, follow the procedures
above for approved agreements.
To
identify trust fund recovery penalties
as pending or approved installment
agreements, the balance due account must
be:
assessed; or,
Form
2751 must be executed by the
taxpayer; or,
the
assessment must be recommended for
the potentially responsible officer
by approval of Form 4183 and
signatures on Letter 1153.
Examples
of "Pending" and "No Pending
(agreement)" are in IRM 5.14.1.5 and the
two charts below.
SITUATIONS
THAT
DO RESULT IN
IDENTIFICATION OF PENDING
INSTALLMENT AGREEMENTS
Example:
(1) A taxpayer calls the IRS,
provides her name, social
security number (SSN),
identifies the outstanding
liability (or balances due),
is in compliance with all
filing requirements, fits
streamlined installment
agreement criteria and states
she wants to pay $500 per
month.
Example:
(2) A revenue officer (RO) and
taxpayer discuss the
taxpayer's financial statement
(which has the taxpayer's name
and SSN on the form) on the
phone. The taxpayer is in
compliance with all filing
requirements. The bal dues are
specifically identified. The
RO says the taxpayer needs to
pay $1500 per month. The
taxpayer says he will think
about it. The revenue officer
mails the taxpayer a 433D. TP
changes the amount on 433D and
mails it back.
Note:
Though in pending status, the
agreement (and payment amount)
must be approved, unless it is
a Streamlined, Guaranteed or
In-Business Trust Fund
Express agreement.
(See IRM 5.14.5.)
Example:
(3) A taxpayer wants to make
payments. RO completes
Collection Information
Statement (CIS) including the
taxpayer's name and SSN and
tells the taxpayer $500 per
month is appropriate. The
taxpayer is in compliance with
filing requirements. The
taxpayer verbally agrees to
the payment amount.
SITUATIONS
THAT
DO NOT RESULT IN
IDENTIFICATION OF PENDING
INSTALLMENT AGREEMENTS
Example:
(1) A revenue officer
evaluates a taxpayer's
collection information
statement. The taxpayer's
name, social security number
and balances due are all known
and/or identified. The revenue
officer informs the taxpayer
that a $1500 per month
installment agreement is
appropriate. There is no
response from the taxpayer.
Example:
(2) A revenue officer mails a
433D (with the taxpayer's
name, SSN and bal dues listed)
to a taxpayer. The 433D
provides a payment amount
based on an analysis of the
taxpayer's CIS. No response is
received by phone, FAX, e-mail
or other means of
communication. The TP does not
respond with a "No" .
Example:
(3) A taxpayer who knows he
owes taxes tells his employer
to send $500 per month of his
paycheck to the IRS. The
taxpayer does not communicate
with the IRS. The taxpayer's
employer sends $500 per month
referencing the taxpayer's
SSN. (Note: if $500 per month
is being received, contact
should be attempted prior to
taking collection action.)
Example:
(4) A revenue officer begins a
trust fund penalty (TFRP)
investigation. Meanwhile, an
officer of the corporation
states he wants an installment
agreement, identifies the
trust fund portion of the
corporation's liability (as
the bal due account to be
paid) and provides a specific
payment amount (to be paid
from his own funds and applied
to the corporate liability
trust fund only.) However, no
liability has been recommended
for assessment and/or the
officer has not signed Form
2751, indicating
responsibility for the trust
fund portion of the liability
(i.e. there is no bal due
account for payment
application.) Therefore, the
potentially responsible
officer is informed there is
no pending installment
agreement and payments made
are considered voluntary.
Information about designating
these payments to the trust
fund portion of a liability is
provided in IRM 5.7.4.4. (Also
seeIRM 5.14.7.4.1.1 and IRM
5.14.7.5)
Example:
(5) A taxpayer wants to make
payments on an installment
agreement. The RO completes a
Collection Information
Statement (CIS) including the
taxpayer's name and SSN. RO
tells the taxpayer $500 per
month appears to be an
appropriate amount for an
installment agreement but the
taxpayer is not in compliance
with filing his Form 1040 for
the last two years. The
taxpayer states that his
accountant is away, and that
the returns, which are
extremely complicated, will
take some time to prepare. The
revenue officer requests that
the taxpayer submit original,
signed, returns, and provides
a date 60 days hence, by which
the returns must be received,
along with a $500 payment
(based on the financial
statement received.) In
addition, the revenue officer
requests that a payment of
$500 be received on a date 30
days hence. These requests are
made in accordance with the
procedures provided in IRM
5.14.3.1.
5.14.1.4
(09-30-2004)
Cases Received From ACS or Campuses
In
circumstances where cases are assigned
to the field from ACS or Campuses with
Transaction Code (TC) 971 Action Code
(AC) 043 present on one or more of the
tax modules, employees will:
Attempt to contact the taxpayer.
If
contact is made, determine if the
taxpayer wants an installment
agreement.
If
the taxpayer wants an installment
agreement, follow the procedures in
IRM 5.14.3.1, regarding requesting
payments. Include a definite request
for payment, if appropriate.
Consider the contact date to be the
new request date and begin case
action. If rejection is planned, an
independent review is required. If
the TC 971 AC 043 has not been input
on all Balance Due periods, request
input immediately.
If
the taxpayer did not request an
installment agreement, request
reversal of the TC 971 AC 043 using
TC 972 AC 043 with the same date of
input.
In some
situations the criteria regarding
installment agreements made to delay
collection action may apply. In these
cases, if the current date is within 30
days of the input date of the TC 971 AC
043, and it is clear one of the criteria
provided in IRM 5.14.3.2 is present:
Contact is necessary.
Follow the procedures provided in
IRM 5.14.3.1.
Independent review is not necessary.
Request input of TC 972 AC 043.
Ensure case histories are documented
with regard to the procedures
provided in IRM 5.14.3.2.
5.14.1.5
(09-30-2004)
Interest Based Interviews: Installment
Agreement Acceptance and Rejection
Determinations
Conduct
an interest-based interview with balance
due taxpayers. Interest based
negotiation with taxpayers reduces the
risk of misunderstanding. The purpose of
the interview is to determine the best
manner of resolving the taxpayer's
balance due accounts and, if
appropriate, delinquent returns. At the
interview:
Provide the taxpayer with
Publications 1 and 594 (See IRM
5.14.1.2(1)) and request full
payment. If the taxpayer is unable
to fully pay the liability
immediately, ask the taxpayer how
much can be paid within 120 days,
and request that amount. (See the
procedures provided in IRM 5.14.5.5
regarding Extensions of Time to
Pay.) If the liability will be
fully
paid within 120 days secure the
following minimum information only
on the financial statement: name and
address of employer(s) (accounts
receivables if sole proprietor or
business); bank name and address,
bank account number; full property
address of all real property; and
year, make, model and tag number of
motor vehicles.
Note:
If
additional time is given to an ACS
taxpayer, inform the ACS call site
immediately.
If
the taxpayer states that balance due
accounts cannot be fully paid within
120 days, a full Collection
Information Statement (CIS) must be
completed to determine the
taxpayer's ability to pay. (Refer to
IRM 5.15.1.3.1, to determine
allowable expenses.)
Exception:
If
taxpayers are eligible for
streamlined, guaranteed or in
business
Express agreements,
financial statements are not
required. (See IRM 5.14.5.2, IRM
5.14.5.3, or IRM 5.14.5.4)
While completing financial
statements, ensure taxpayers
interests are considered. Allow
taxpayers to explain reasons for
expenses and other circumstances
they believe impact their ability to
pay. (See IRM 5.15.1.3)
Based on
the results of the interest based
interview, determine a plan for
resolving the balance due accounts. The
plan should be based upon:
results of financial statement
analysis; and,
other information and documentation
provided by taxpayers.
There
are no minimum nor maximum dollar limits
for the amount of a liability that may
be included in an installment agreement.
(However, see IRM 5.14.4.2(4) regarding
$25 per month (or less) agreements.
Unless such agreements are "guaranteed"
(per IRM 5.14.5.3) payments will be used
for current withholding.)
If
taxpayers are unable to fully
or partially
satisfy bal due accounts, and an
installment agreement will fully satisfy
the bal due accounts (or accounts
included in agreements provided by IRM
5.14.2.2) then installment agreements
should be considered.
Installment agreements must reflect
taxpayers' ability to pay on a monthly
basis throughout the duration of
agreements.
If
taxpayers do not agree to payment
amounts, or to increases, inform
them that these, and other issues
(see IRM 5.14.1.5(6) through (9)
below) may be discussed with the
next level of management.
Employees may choose to bring
managers into discussions to assist
in reaching agreements.
If
agreements cannot be recommended for
approval, inform taxpayers their
requests are pending, and
rejection of
the request will be recommended,
and refer the case for independent
administrative review.
If
taxpayers have the ability to fully
or partiallysatisfy
bal due accounts by:
using cash;
withdrawing cash from bank or other
accounts;
borrowing on equity in real or
personal property; or,
selling real or personal property,
then:
request full or partial payment
(specify amount) be made on the bal
due accounts.
inform the taxpayer that the
specific amount of payment requested
is, based on conversion of assets
(through borrowing or selling); or
cash or other liquid assets (such as
securities or money market
accounts); or other analysis of the
taxpayer's financial statement.
inform taxpayers installment
agreements
will be recommended for rejection
if there is sufficient equity or
cash available to
fully pay
the taxes, and full payment is not
received by a set date, or
partially
pay the taxes, and the
partial payment requested is not
received by a set date.
Note:
See
IRM 5.14.3.1 about providing
deadlines.
Provide a specific deadline for
payment. In addition, notify
taxpayers of the consequences of
missing the deadline. (See IRM
5.14.3.1 for additional
information.)
Example:
If a
taxpayer has the ability to pay $3,000
per month on a $200,000 liability, has
a home valued at $400,000 with equity
of $200,000, require that he attempt
to borrow on the available equity in
the home prior to granting an
installment agreement. If the taxpayer
does not attempt to borrow on the home
he must be notified that, though the
installment agreement request is
pending, it will be recommended for
rejection. If the taxpayer is able to
get a home equity loan and the monies
are used to pay taxes, the amount of
the payment on the loan will be
considered an allowable expense.
Caution:
Do not
warn taxpayers of enforcement action
if installment agreements are pending
or in effect. See IRM 5.14.3.1 for
additional information.
Taxpayers do not qualify for installment
agreements if bal due accounts can be
fully or
partially satisfied by
liquidating assets, unless:
factors such as advanced age,
ill-health, or other special
circumstances, are determined to
prevent the liquidation of the
assets; and/or,
they
qualify for guaranteed or
streamlined or Express agreements.
(See IRM 5.14.5)
Installment agreements may be granted if
taxpayers make payments on bal due
accounts that reduce the unpaid
balance(s) of assessments (UBAs) to
amounts that fit streamlined, guaranteed
or in business
Express criteria.
Example:
If a
taxpayer has equity in assets and cash
that total $100,000 and owes $40,000
(UBA) in taxes, request full payment
of the bal due accounts. If the
taxpayer makes payments that reduce
the UBA to $25,000 and requests a
streamlined installment agreement, the
agreement will be granted.
If an
analysis of the taxpayer's financial
condition shows taxpayers cannot pay:
but
they insist on installment
agreements;
amounts proposed will fully pay the
bal due account(s) within the
collection statute (and waiver
period if appropriate);
but
the possibility remains that
payments cannot be made;
then
prepare a backup Form 53 along with the
installment agreement in case of
eventual default and termination. (See
Exhibit 5.14.12 and IRM 5.14.4.2.)
If
analysis of the taxpayer's financial
condition shows a liability cannot be
collected in full through an installment
agreement, discuss the possibility of an
offer in compromise with the taxpayer
(See IRM 5.8.1 and IRM 5.14.2.2
regarding installment agreements on
specific balance due accounts.)
See IRM
5.14.9.3 regarding Independent
Administrative Review if installment
agreement requests are recommended for
rejection.
See IRM
5.11.1.2.2 and IRM 5.10.1.4(2) if
taxpayers qualify for installment
agreements or offers in compromise but:
do
not submit or request one; or;
do
not agree to an acceptable payment
amount.
Note:
Also see IRM 5.14.2.1(21) and IRM
5.14.3.1.
Reminder:
Although the
plan to reject may and
should be relayed, actual rejection of
proposed agreements must not be
conveyed to taxpayers prior to
independent administrative review, and
enforcement action may not be taken
while installment agreements are
pending.
For
agreements that require no managerial
approval see IRM 5.14.5.2, 5.14.5.3, and
IRM 5.14.5.4 below. For agreements that
require management approval see IRM
5.14.9.2.
5.14.1.5.1 (09-30-2004)
Compliance and Installment
Agreements
Filing
and paying compliance must be
considered prior to determining that
the best manner of paying delinquent
taxes is through an installment
agreement.
Ensure
all balance
due modules, including
cross-referenced taxpayer
identification numbers
displayed on IDRS and Masterfile (use
CFOL commands) are included in
agreements. (See IRM 5.14.1.5.1(16)
for necessary information and IRM
5.14.2.2 for exceptions.)
Individuals that are in business
as sole proprietors must be in
compliance with both individual
and business filing requirements
to qualify for installment
agreements.
If
sole proprietors have delinquent
accounts on two or more taxpayer
identification numbers (SSN and
EIN) all bal due accounts must be
included in one agreement. (See
IRM 5.14.2.2 for exceptions and
IRM 5.14.8.2 and IRM 5.14.8.3 for
monitoring.)
Liabilities for returns that were
filed, but are not assessed, may be
included in installment agreements.
Use Installment Agreement Locator
Number XX32 (See Exhibit 5.14.12)
Ensure all account balances included
in agreements will be fully paid prior
to CSEDs plus allowable extensions.
(See IRM 5.14.2.1(3)).
Taxpayers must be in compliance with
all filing requirements prior to
approval of installment agreements.
Do not
grant installment agreements if
taxpayers have not filed required
returns. Do not identify requests for
agreements as "pending" agreements if
taxpayers have not filed required
returns. (See IRM 5.14.1.3(4)(d).)
A Del
Ret is present when a delinquency
investigation is established by input
of Transaction Code (TC) 140. In some
publications and procedures the term
"Taxpayer Delinquency Investigation "
(TDI) is used to describe Del Rets.
If Del
Ret status is not indicated for a tax
period then, for the purpose of
granting an installment agreement, no
additional compliance check is
required (except on tax returns due
within the past sixteen months see
IRM 5.14.1.5.1(8) below).
Prior
to granting IAs, ensure that tax
returns due within the past sixteen
months were filed. If not filed,
address compliance even if a Del Ret
is not indicated using the procedures
provided in IRM 5.14.1.5.1(11) below.
This ensures compliance is addressed
when Del Ret case creation has not yet
occurred. Del Rets are created within
sixteen months of due dates of
returns.
If Del
Rets were resolved by one of the
following methods, the closure is not
considered evidence of compliance for
the purposes of entering into an
installment agreement:
surveyed;
shelved;
unable to locate;
referred to Exam or SFR (unless
the assessment is pending or the
case is assigned);
If Del
Rets were resolved by a closure listed
in IRM 5.14.1.5.1(9)a d above, but
it is determined that they could have
been closed as provided in IRM
5.14.1.5.1(12) below, then input (or
request input of) appropriate
transaction and closing codes. In
these situations installment
agreements may be granted when closing
Del Rets.
If an
installment agreement is the
appropriate case resolution, and there
is an open Del Ret on another tax
module(s); then the installment
agreement may be granted when:
Tax return(s) indicated as due are
filed.
Del Rets are resolved using the
dispositions listed in IRM
5.14.1.5.1(12).
Del Rets are resolved using the
dispositions listed in IRM
5.14.1.5.1(13).
Installment agreements may also be
granted when the following closures
are present:
No
return secured little or no tax
due (Policy Statement P-5-133);
No
return secured taxpayer due
refund.
If
taxpayers are not required to file
returns, such modules should be closed
using appropriate transaction and
closing codes. The return closing
codes that indicate filing compliance,
or that filing is not required are
contained in LEM 5.3. Also see
Document 6209 Chapter 11 for
definitions.
If
taxpayers are required to file returns
and these returns are not filed,
installment agreements cannot be
granted or approved. For a list of
closing codes for returns that are not
indicators of filing compliance see
LEM 5.3. Also see Document 6209
Chapter 11 for definitions.
If
delinquency investigations (del rets)
were closed with a transaction code
that does not indicate filing
compliance, request that returns be
filed within a reasonable timeframe.
See
IRM 5.1.11.4 for exceptions and
guidance regarding the filing of
returns.
Compliance checks based on case
information:
Except in those situations
described in IRM 5.14.1.5.1(7) and
IRM 5.14.1.5.1(8) above, further
compliance investigation is
neither required nor prohibited,
if Del Ret status is not indicated
on IDRS. In addition, unless there
is a Del Ret, no CFOL review (and
no IRPTR review) is required.
If
further research is conducted, and
there is an indication a return is
due, then address filing
compliance prior to granting
installment agreements.
Installment agreements may not be
granted if it is determined
taxpayers are liable for unfilled
Bal Due returns. (P-5-133, refund
return determinations and the
dispositions provided in IRM
5.14.1.5.1(12) are permitted in
these situations, if determined
appropriate after further
investigation.
The
compliance checks described in this
section are conducted to determine
eligibility for installment agreements
after they are requested by taxpayers.
If taxpayers do not file requested
returns within provided timeframes
(and the circumstances described in
IRM 5.1.11.4 do not apply) requests
for agreements will not be identified
as pending (rejection and independent
review are inapplicable) and
agreements will not be granted.
Analyze the current years anticipated
tax liability. If it appears a
taxpayer will have a balance due at
the end of the current year, the
accrued liability may be included in
an agreement. Compliance with filing,
paying estimated taxes, and federal
tax deposits must be current from the
date the installment agreement begins.
Use Agreement Locator Number (ALN)
XX32. (See Exhibit 5.14.12)
If
the taxpayers withholding is
insufficient, emphasize the
importance of adjusting Form W4
to avoid future balance due
situations. If personal
(face-to-face) contact with the
taxpayer is made, calculate the
current amount of withholding with
the taxpayer. With the taxpayers
concurrence, prepare a new Form
W4 for signature. Mail the signed
Form W4 to the taxpayers
employer.
Advise taxpayers to make estimated
tax payments and/or federal tax
deposits (FTDs) if required;
Advise taxpayers that failure to
make timely estimated tax payments
and/or FTDs may result in
penalties;
Advise taxpayers that future
compliance with tax laws is
required. Any returns and/or taxes
due within the period of the
agreement must be filed and paid
timely;
Advise taxpayers that federal tax
refunds are subject to offset to
pay bal due accounts during
installment agreements, including
refunds from income taxes of
individuals whose sole
proprietorship or partnerships owe
taxes and have installment
agreements. (In these cases,
ensure TC 130 is input for the
appropriate social security
number(s).)
5.14.1.5.2 (09-30-2004)
Notice of Federal Tax Lien and
Installment Agreements
Prior
to granting installment agreements,
ensure the government's interest is
protected. This includes filing and
re-filing notices of federal tax lien,
if necessary. (See IRM 5.12.1.16 and
IRM 5.12.1.17 for lien filing
instructions.)
A
lien determination must be made on
all cases meeting the criteria of
IRM 5.12.2.8.1. (In general,
accounts that do not qualify for
guaranteed, streamlined, or
in-business trust fund
Express
processing require lien
determinations.)
When filing a Notice of Federal
Tax Lien (NFTL) in connection with
an installment agreement advise
taxpayers in advance of the plan
to file the lien and give them the
opportunity to make full payment.
Notices of federal tax lien may be
filed:
while installment agreements are
pending;
in
connection with granting
installment agreements;
during the rejection process; and,
during the default/termination
period.
Note:
See
IRM 5.14.11.7(1)(f) and IRM
5.14.11.8 regarding filing notices
of federal tax lien during defaulted
and/or terminated installment
agreements.
Though
not general practice to do so, liens
may also be filed:
while installment agreements are
in effect; and,
during appeals of rejections,
defaults and terminations. (Inform
Appeals of this plan.)
Note:
Group
manager approval is required for
liens filed in accordance with (3)
above. Review IRM 5.12.1 prior to
filing these liens.
Taxpayers are entitled to a
"Collection Due Process" Appeal if a
NFTL is filed. (See IRM 5.1.9
regarding Collection Appeal Rights
when filing Notice of Federal Tax
Lien.) For Notices of Federal Tax Lien
filed before, or in connection with,
granting installment agreements:
retain sufficient documentation to
respond to Collection Due Process
(CDP) appeals (if later filed);
or,
if
in the judgment of the revenue
officer a CDP appeal is likely the
case may be kept open until 45
days have passed.
If
an appeal is filed, refer to IRM
5.12.1 Lien Appeals and IRM
5.1.9.3.5 Processing Requests for
Collection Due Process and
Equivalent Hearing.
If it
is determined no lien should be filed
in connection with an installment
agreement, then:
See IRM 5.12.2.8.2 for non-filing
guidelines;
notify taxpayers liens may be
filed if agreements default; and,
use locator number XX66 on the
installment agreement. (See
Exhibit 5.14.12.)
Taxpayers may request notices of
withdrawal of notices of federal tax
lien in connection with installment
agreements. (See IRM 5.12.2.25 through
32 and IRC 6323(j) for further
information.)
The
amount of the taxpayers payment
depends on his or her ability to pay.
(See IRM 5.14.1.5(5).)
Only equal monthly installment
payments can be monitored on IDRS.
However, inform taxpayers that
extra payments or higher payments
can be accepted at any time.
Space is provided on Form 433D,
Installment Agreement, and Form
2159, Payroll Deduction Agreement,
for scheduled increases or
decreases in payment amounts. IDRS
will accept two changes in payment
amounts when agreements are input
for systemic monitoring.
Agreements must be manually
monitored if more than two changes
in payment amount are planned.
Document reasons for scheduled
increases
or
decreases . Reasons can
include expected full payment of a
loan that will increase the
taxpayer's ability to pay; income
is scheduled to increase or
decrease; or necessary living
expenses are scheduled to increase
or decrease.
Agreements may include an
increase of one or two large payments to
fully pay accounts if it is documented
and verified taxpayers will receive
funds to make the payments. (Ensure
liabilities are satisfied prior to the
CSED including extensions See IRM
5.14.2.1). These payments may be
represented as increases in the
installment payment amount as
discussed in IRM 5.14.1.5.3(1)(b)
above. Situations that may call for
this type of agreement include:
contract sales with determined
payment date(s);
judgments resulting in fixed
settlement and payment dates;
beneficiary, distributee or payee
status in trusts, estates, or
profit sharing plans resulting in
expected payment(s) on certain
date(s);
accrued equity in assets from
which taxpayers plan to borrow
when the monthly payment is
scheduled to increase; and,
other projected receipts of funds.
Payment schedules may incorporate
varied
payments if it is determined this will
satisfy bal due accounts included in
agreements prior to the Collection
Statute Expiration Date (CSED.) (See
IRM 5.14.2.1 CSED: Law, Policy and
Procedure.) Support varied payment
schedules with documentation. Examples
of reasons for varied payment
schedules include,
but are not
limited to:
anticipated
fluctuations in business cycles
for businesses or "commission"
employees;
contract employment;
self employment;
seasonal employment;
seasonal expenses (for example,
child-care costs when school is
out); and,
planned (scheduled) changes in
employment status, such as plans
to work part-time, or reduced
schedules, especially if the
changes are made in order to
facilitate a parent staying home
with children, even if this means
making numerous changes to monthly
payment amounts over a period of
time.
For
all agreements: request that taxpayers
select a day of the month, between the
1st and 28th, for the payment due
date. Advise taxpayers:
on
IDRS monitored agreements, a
monthly payment reminder notice
(CP 521) will be mailed to
taxpayers two cycles before each
payment due date. A pre-addressed
envelope is included with the
notice;
to
send payments according to the
terms of agreements, even if no
reminder notice is received;
in
the absence of pre-addressed
envelopes, payments can be mailed
to the campus address that
services the area, i.e. Internal
Revenue Service , city, state and
zip code of appropriate SB/SE or
W&I campus;
names, tax identification number
and tax forms included in the
agreement must be written on the
front of checks. Checks should be
written to US Treasury. (See IRM
5.14.1.2(6) and note that
installment agreement payments may
not be designated see IRM
5.14.7.5(1).)
Assign
Agreement Locator Numbers (ALNs) in
accordance with Exhibit 5.14.12. Use
a multiple condition ALN when
appropriate. (Also see IRM 5.14.9.5
Disposition of Approved Installment
Agreement Documents.)
List
levy source information, including
complete addresses and ZIP codes on
installment agreement forms.
Taxpayer signatures must be secured on
all Forms 2159 (see IRM 5.14.10.3.)
Also, though taxpayer signatures are
generally not required on Forms 433D,
signatures
on Form 433D are required for
direct debit agreements
(attach the taxpayer's blank,
voided check for processing); and,
they may be obtained when
taxpayers are available during
personal contact.
If
installment agreements are based on
mail, fax or phone contact, write
"Telephone Agreement" , " Fax
Agreement" , or "Mail Agreement" in
the signature block of the agreement
form. Also use this option if
taxpayers are not available to sign
agreements when they are ready for
approval, even if there was prior
personal contact. Copies of agreements
should be mailed to taxpayers with
Letter 1798(DO).
Agreements that call for payments less
than $25 are considered "below
deferral level" . (See IRM 5.14.4.2
for agreements on below deferral level
taxpayers.)
Approval authority for installment
agreements is provided in IRM 5.14.9.
If approval cannot be secured while
taxpayers are present advise them
proposed installment agreements must
be approved. (See IRM 5.14.3.1
regarding requests for payments in the
interim, and IRM 5.14.1.3 regarding
necessary inputs to IDRS.) Submit
agreements for approval before any
payments are due. If there are delays
in the approval process notify
taxpayers.
Fully consider taxpayers' rights
and interests prior to
recommending rejection of an
installment agreement request.
Consider all aspects of the
request including circumstances
presented by taxpayers that they
believe qualify them for
agreements; information taxpayers
provide in support of approving
the agreement; and the independent
review criteria described in IRM
5.14.9.3(4) and IRM 5.14.9.3(5)
below. Although taxpayers
should be
informed that rejection of
agreements is recommended,
do not convey actual rejection of
proposed agreements prior to
independent administrative review
except in the limited situations
described in IRM 5.14.3.1 below.
(Also see IRM 5.14.9.3, regarding
the independent review process.)
If
additional information or action
is required (for instance an
attempt to borrow is requested)
then request the necessary
information or action from the
taxpayer and establish a
reasonable action date. Explain
the consequences of failure to
comply with the request. If an
action date is missed, refer the
case to the independent
administrative reviewer prior to
conveying rejection of the
proposed agreement to the
taxpayer. In general, no
enforcement action may be taken as
a consequence of such missed
action dates, unless the
situations described in IRM
5.14.1.6(2) or in IRM 5.14.3 are
present. (See also IRM 5.14.9.3
regarding Independent
Administrative Review.)
While meeting or speaking with
taxpayers, if they do not agree to
payment amounts, or to increases
in payments, advise them that a
meeting with the next level of
management may be requested. Also,
employees may decide to bring
managers into discussions about
installment agreements with
taxpayers, if it assists them in
finalizing agreements. If approval
of an agreement is not planned,
inform the taxpayer that the
status of the agreement is
"pending" , and rejection will be
recommended and that rejected
requests may be appealed. Then
refer such cases for independent
administrative review. (See IRM
5.14.9.3 Independent
Administrative Review)
Telephone contact must be made with
call sites on installment agreements
secured on ACS accounts no later than
two workdays after interviews are
concluded. If it is determined liens
should be filed, contact call sites to
file liens. Document case histories
regarding such actions. (See IRM
5.14.1.5.2 regarding liens.)
Inform
taxpayers failure to pay penalty is
reduced on installment agreements if
certain conditions are met. (See IRM
5.14.1.2(7).)
5.14.1.6
(09-30-2004)
Levy Restrictions and Installment
Agreements
No levy
may be made on taxpayer accounts:
while requests for installment
agreements are pending;
while installment agreements are in
effect;
for
30 days after requests for
agreements are rejected;
for
30 days after agreements are
terminated; and
while an appeal of a default,
termination or rejection is pending
or unresolved.
Note:
Criteria for identifying "pending"
agreements is in IRM 5.14.1.3.
Levies
may be served during the periods
described in IRM 5.14.1.6(1) above:
if
taxpayers waive the restriction in
writing (see Exhibit 5.14.13);
if
collection is in jeopardy (i.e. if a
condition allowing a jeopardy
assessment exists.) In these
situations CP 523 (Letter 2975 for
MMIAs) is not required. Unless
notice of the right to appeal was
previously provided, taxpayers must
be notified of their appeal rights
after jeopardy levies. (See Policy
Statement P488. See also IRM
5.11.1.3.9 and Exhibit 5.11.11 for
approval levels for jeopardy levies.
Approval level depends on whether
notices described in IRM 5.11.1.2.1
were sent, and if required waiting
periods have passed);
for
bal due accounts not included in
current installment agreements. (The
new tax periods are not affected by
the appeal period for defaulted
installment agreements.)
Caution:
In
this context, "current"
installment agreements include
those in IDRS status 64 (default)
because they remain in status 60
on Masterfile for the 13 cycles
they are in status 64 on IDRS
(until terminated and removed from
status 60.) Also, CDP notices and
timeframes must be provided to
taxpayers on all bal due accounts
before levies are served. (See IRM
5.14.2.2 (regarding agreements on
specific balance due accounts and
Notices of Levy IRM 5.11.1.2)
Example:
The
taxpayer has an installment
agreement on payroll taxes for the
periods ending September 30, 1999
and December 31, 1999. The period
ending March 31, 2001, is not
included in the installment
agreement and now has a balance
due and all appropriate due
process notices were mailed. The
default Letter 2975(DO) has been
sent on the periods in the
installment agreement, but 90 days
have not passed. In this example,
although levies may not be served
for those tax periods included in
the agreement, levies may be sent
to levy sources to collect on the
bal due for the period ending
March 31, 2001.
If an
installment agreement is identified as
pending,
and a levy is outstanding, it may be
released, but it is not required that
such levies be released. If an
installment agreement is
approved,
and there is a levy outstanding, it
must be released,
unless the agreement provides otherwise.
If an outstanding levy will remain in
effect during an installment agreement,
document this in the "Additional
Conditions" block of the agreement form.
(See IRM 5.11.1.3.9.)
Example:
(1) A
levy has attached funds in the
taxpayers bank account and an
installment agreement is prepared
before the proceeds are received. If
it is decided, with concurrence of the
taxpayer, not to release the levy,
this must be written in the Additional
Conditions block of Form 433D.
Example:
(2) If
a wage levy is to remain open while a
taxpayer is making installment
payments, it must be written in the "
Additional Conditions" block of Form
433D that the levy is to remain in
effect until the liability is
satisfied (or the levy is released).
Note:
If the
levy is to collect on a bal due
account that is not included in an
installment agreement, then no release
is required. (See IRM 5.14.1.6(4)(c)
(immediately below) for related
information.)
With
regard to accounts reported
uncollectible based on the procedures
provided in IRM 5.14.2.2:
Levies will not be served to collect
on the installment agreement status
accounts.
If otherwise
warranted, levies may be
served to secure payment on new bal
due accounts accrued while these
agreements are in effect, so long as
status 53 has not yet been input.
For
those accounts that
were
reported uncollectible,the
status must be changed from status
53 to a collection status
prior to serving notice of levy on
these bal due accounts. Use command
code (STAUP).
Note:
Ensure the procedures provided in
IRM 5.11.1 regarding notice of
intent to levy and notice of right
to Collection Due Process hearing
are followed.
Exhibit 5.14.1-1 (09-30-2004)
Input of Transaction Code 971 Action
Codes 043 and 063 for Pending and
Active Installment Agreements
INPUT OF
TRANSACTION CODE 971, ACTION CODES
043 AND 063 FOR PENDING AND ACTIVE
INSTALLMENT AGREEMENTS
(1)
These
procedures apply to area offices,
campuses and Automated Collection
System (ACS) Call sites. Directors
will designate employees responsible
for specified inputs at a central
location, or at the group, team, or
unit level. Responsible functions
must be continuously available to
receive telephonic requests for
input of TC 971, Action codes 043 &
063, during core business hours.
Requested transaction codes must be
input to IDRS immediately upon the
request of contact employees.
(2)
For Pending
Agreements:
a)
Request
TC 971 Action Code 043 be input to
IDRS on ALL taxpayer modules within
24 hours.
b)
If there
are tax modules (accounts) that are
not on IDRS (But are on Master
file), request input of TC 971 AC
043 separately on these.
c)
Do not
input TC 971 AC 043 for immediately
approved agreements. (See "Approved
Agreements" below.)
(3)
For Approved
Agreements:
a)
Request
that TC 971 Action Code 063 be input
to IDRS on ALL taxpayer modules.
b)
For the
purpose of this sub-section,
approved agreements are only those
agreements that are approved on the
date the agreement is requested.
c)
If
agreements are immediately approved
there is no need to input TC 971 AC
043 for the period of time between
the request for the agreement and
the time it is approved.
(4)
For Rejected
Proposals/Appeals:
a)
Request
reversal of TC 971 AC 043 forty-five
(45) days after the rejection is
communicated to the taxpayers,
unless during the 30 day period the
rejection is appealed.
b)
During
appeals, TC 971 AC 043 remains on
all modules.
c)
If
Appeals sustains rejections, input
TC 972 AC 043 (if 30 days have
passed) or 30 days after rejection
is communicated to taxpayers.
d)
If
Appeals grants installment
agreements, follow the procedures
above for approved agreements.
(5)
For Defaulted
and Terminated Agreements:
a)
IDRS:
systemically reverses TC 971 AC 063
when there is a change from status
60 on the Masterfile.
generates TC 971 AC 163 to reverse
TC 971 AC 063.
b)
Status
64 on IDRS remains in status 60 on
the Masterfile for thirteen cycles.
This provides taxpayers levy
protection.
c)
During
the first 30 days of Status 64
taxpayers may appeal proposed
terminations to the Appeals
Division.
d)
Taxpayers may also appeal
terminations of agreements for 30
days from the date agreements are
terminated. (See IRM 5.14.11.3
regarding defaulted and terminated
agreements.)
(6)
Note to ICS
Users
a)
Input of
TC 971 ACs 043 and 063 and TC 972 AC
043 must be on IDRS, not ICS, and
b)
Any
notice accounts or other accounts
not in Status 26 should be created
on ICS at the time the TC 971 AC 043
is requested on IDRS
(7)
The
following transaction/action codes
identify and reverse
identification of pending and
active installment agreements:
Transaction Code
Action
Code
Definition
971
043
Identifies pending installment
agreement.
972
043
Reverses
identification of pending
installment agreement (reverses TC
971 AC 043).
971
063
Identifies active installment
agreement.
971
163
Input to
reverse identification as Active
Installment Agreement (reverses all
TC 971 AC 063s).
972
063
Input to
reverse identification as Active
Installment Agreement when TC 971 AC
063 was input in error.
(8)
Status 60, TC
971, IDRS, Master File (MF)
interface information:
a)
TC 971
AC 043 must be manually input to
IDRS for pending agreements.
b)
TC 971
AC 063 is generated by status 60, or
may be manually input to IDRS.
c)
Any
change from 6X (60, 61, 64) on the
MF generates TC 971 AC 163.
d)
Status
64 DOES NOT
generate TC 971 AC 163. While
accounts are in IDRS status 64, they
remain in MF status 60. (See (5)
above.)
e)
When TC
971 AC 163 is input, in addition to
reversing TC 971 AC 063, it reverses
TC 971 AC 043 (if a TC 971 AC 043 is
present).
f)
If TC
971 AC 063 is not present, use TC
972 AC 043 to reverse TC 971 AC 043.
g)
TC 972
AC 063 reverses an erroneous input
of TC 971 AC 063.
Designate 4 digit ALNs to identify
installment agreements by type and
originator. The XX Position (first
two digits) denotes either
"Initiator" or "Agreement Type."
XX values
are:
00
Form
433D initiated by Territory Office
on an ACS case
01
Customer
Service and Toll Free initiated
agreements
Form
2159 (Payroll Deduction Agreement)
initiated by any Territory Office
or ACS
12
Territory Office or ACS agreement
with multiple conditions
20
Status
22/24 accounts Call Site/CSCO
(formerly SCCB)
90
CSCO
(formerly SCCB) initiated agreements
other than status 22 or 26
91
Form
2159 agreement initiated by CSCO
(formerly SCCB)
92
CSCO
(formerly SCCB) agreement with
multiple conditions
99
Up to
120 day extensions (NOT FOR FIELD
Field Extensions stay in inventory.)
The YY
Position (second two digits) denotes
"Agreement Conditions."
YY values
are:
08
Continuous Wage Levy (From ACS and
RO)
09
All
other conditions
12
One year
rule (Use for "Specific Bal Due" IAs
per IRM 5.14.2.2)
15
In
Business Trust Fund (IBTF)
monitoring required
27
Restricted Interest/Penalty
Condition Present
32
Unassessed modules to be included in
agreement
36
Streamlined agreements, less that 60
months up to $25,000
41
BMF IN
Business Deferral Level (CSCO
(formerly SCCB) USE ONLY)
53
Report
Currently Not Collectible if
agreement defaults
63
Cross-Reference TIN (Status 63)
66
File
Lien in event of default
70
Secondary TP responsible for Joint
Liability
80
Review
and revise payment amount
99
Extensions (NOT FOR FIELD Field
Extensions stay in inventory.)
If more
than one condition exists, use 12 or
92 in the XX position. Assign the YY
number using these priorities
(highest priority being first):
1) ALN
XX12 One Yr Rule Use for
Specific Bal Due IAs; 2) ALN XX08
Continuous Levy;
3) ALN XX 15 (IBTF); 4) ALN XX53
Report CNC if agreement defaults
If
multiple conditions exist, and one
of the above conditions is used in
the YY position, input abbreviated
IDRS history items for the secondary
YY conditions using the following
format:
UMM309312 (Unassessed module, MFT
30, 199312 Tax Period); or
UMFILELIEN (Unassessed module, file
lien, if appropriate)
5.14.2.1 (09-30-2004)
Collection Statute
Expiration Date (CSED): Law,
Policy and Procedures: Group
Managers Approve Form 900
Waivers
Internal Revenue
Code (IRC) section
6159(a) provides that
installment agreements
must fully pay balance
due tax accounts prior
to the Collection
Statute Expiration
Date (CSED). IRC
6502(a)(2)(A) provides
that statutory periods
for collection may be
extended in connection
with granting
installment
agreements. It is the
policy of the Internal
Revenue Service that
CSED extensions are
limited to five (5)
years beyond the
original CSED for each
tax account (plus up
to one year see IRM
5.14.2.1(7).) Group
Managers will
approve
CSED extensions see
IRM 5.14.2.1(20). The
CSED may be extended
more than once for
each balance due
account as specified
in IRM 5.14.2.1(6).
Be
aware of the CSED when
granting installment
agreements. Use IDRS CC ICOMP
to verify that the agreement
will fully pay all liabilities
prior to the CSED and include
a copy with the case file (the
"Decision IA" application that
is available on the SERP
website is also acceptable).
If the projected date for full
payment is prior to the CSED
the agreement may be approved
without an extension of the
statutory period for
collection.
The Internal Revenue Service
limits the length of
installment agreements to the
10-year statutory collection
period except in instances
when a reasonable extension of
the statutory period for
collection will allow an
agreement to be accepted. In
these cases, waivers of the
CSED should be secured.
IRC 6502(a)(2)(A) provides
that statutory periods for
collection may be extended
in connection with
granting installment
agreements.
Until its revision on
December 21, 2000,
Internal Revenue Code
(IRC) 6331(k)(3) by
reference to IRC
6331(i)(5) provided for
suspension of the
statutory period for
collection for tax periods
in installment agreements.
Despite this statutory
suspension, the Service,
by policy, limited the
length of installment
agreements to the 10year
statutory collection
period except when CSED
waivers were secured.
On December 21, 2000, the
Community Renewal Tax
Relief Act of 2000 revised
the Internal Revenue Code
such that the statute of
limitations for collection
is no longer suspended
during installment
agreements.
A
Form 900 waiver must be
secured in connection with
installment agreements that
extend beyond the CSED.
CSEDs may not be extended
during
installment agreements. CSEDs
may
be extended only in connection
with
new agreements
after mailing CP 523 or Letter
2975, during the default
period, or after agreements
are terminated. CSED waivers
may be secured for any or all
of the balance due accounts:
included in the original
agreement; and,
not included in the
original agreement.
(See IRM 5.14.2.1(16); Exhibit
5.14.11-1, and IRM 5.14.9.2(8)
regarding the manner in which
a "new" agreement can include
the bal dues in an "old"
agreement; and IRM
5.14.11.7(4) regarding
defaults, terminations and
CSED extensions.)
The period for collection may
be extended more than once per
tax period in connection with
an installment agreement if
the total of the extensions is
not longer than 5 years from
the original CSED, plus the
periods described in IRM
5.14.2.1(7) through (9) below.
Note:
Approve CSED waivers in
connection with new
agreements only.
Extensions of the statutory
period for collection are
limited to no more than five
years, plus up to one year to
account for changes in the
agreement. (See IRM
5.14.2.1(9).)
Prior
suspensions of
CSEDs due to offers in
compromise or legal
proceedings do
not:
bar extensions
of CSEDs with installment
agreements.
change the length of
extensions
beyond the limits provided
in this section.
Therefore, CSED suspensions
may result in longer periods
for collection than provided
otherwise by this section (as
illustrated in Exhibit
5.14.21.) Reasons for CSED
suspension include, but are
not limited to:
Bankruptcy
Collection Due Process
Appeals
Litigation
Offer in Compromise
See 26 USC 6503 for other
examples
Example:
Bankruptcy results in
suspension of the CSED on a
bal due account. After the
bankruptcy, the CSED may be
extended five years, plus
the period described in IRM
5.14.2.1(9), if there is an
installment agreement.
CSED extensions will be
limited to the length of time
necessary to fully pay the tax
liability covered by the
agreement, plus up to one year
to adjust for the following
factors that make it difficult
to determine an exact date for
full payment of balance due
accounts over time:
payment skips;
interest rate changes;
defaults, terminations;
appeals of defaults and
terminations;
reinstatements; and
reissued accounts.
Note:
See IRM 5.14.2.2 for
situations that do not
require full payment of all
bal dues.
The original calculation must
provide for full payment of
the installment agreement
balance due accounts within
the original CSED plus a five
year extension. The addition
of (up to) an additional year
is to compensate for the
situations listed above. Up to
one year may be added after
completion of ICOMPs described
below.
All tax modules must be
included in extension
calculations on CC ICOMP. (See
IRM 5.14.2.1(14) regarding
ICOMP calculations.)
Extensions will be calculated
from the latest CSED
balance due account modules,
but the waiver extends the
CSED for all assessments on
the tax module. If there is
more than one assessment on
tax modules, and part of the
balance due is from the
earlier assessment(s) list
these assessment dates on the
waiver, along with the latest
assessment date.
Note:
This may result in
extensions
longer than six
years for parts of some bal
due tax modules.
All tax modules may be
combined on one Form 900.
Ensure it is clear which tax
periods and assessment dates
correspond to which CSEDs on
the form.
Form 900 Waiver will only be
executed in connection with
installment agreements that
fully pay identified tax
liabilities, including
assessed and accrued penalty
and interest, and penalty and
interest that will accrue
during terms of agreements.
(See IRM 5.14.2.2 for
additional information.) Use
IDRS CC ICOMP to determine
payment schedules, and share
the results of ICOMPs with the
taxpayers. Provide taxpayers
with information regarding the
manner in which penalty and
interest are computed.
Using CC ICOMP, two methods
described in (a) and (b)
immediately below may be
used for determining the
length of CSED extensions.
Method (a) provides for
computation of separate CSEDs
for each module. Method (b)
provides for extending CSEDs
to one date for all modules.
For both methods:
Include all tax modules in
the computation;
Compute the extension
separately for each
module;
Begin the computation
using the module with the
earliest CSED; and,
Add additional modules to
the computation until all
are included.
Method (A) Extend CSEDs
on all modules to
separate dates
(for each module) up to
one year past the latest
CSED on the module,
ensuring no CSED extension
is longer than five years
(plus one year as
specified in IRM
5.14.2.1(6).) (See Exhibit
5.14.22.)
Method (B): Extend CSEDs
to the
same date for all modules,
ensuring no CSED extension
is longer than five years,
plus one year. (See
Exhibit 5.14.22.)
CC ICOMP
does not work
on MFT 55, NMF, Status 72,
or accounts on which
maximum failure to pay
penalty has been assessed.
For these types of
accounts the Decision IA
tool may be used. The
Decision IA tool can be
found on the SERP website
at:
http://serp.enterprise.irs.gov/databases/irm-sup.dr/e-acsg2.dr/index.html.
Request that taxpayers sign
Form 900 waivers to extend
statutory periods for
collection if analysis of a
taxpayers financial condition
shows all bal due
accounts can be fully
collected only through an
installment agreement with
extended CSEDs.
Notify taxpayers they have
the right to refuse
signature on waivers.
If an installment
agreement request is being
considered and a taxpayer
refuses to sign a waiver,
inform the taxpayer the
request will be considered
and recommended for
rejection, then refer the
case to the independent
administrative reviewer.
Unless some other factor,
such as an increased
payment amount, allows for
acceptance of agreements
that will fully pay
all accounts
prior to the CSED,
independent reviewers
should concur with these
rejection decisions.
Unless factors such as age
or ill-health make full
payment unlikely,
taxpayers whose
liabilities would
all be fully
paid with extended CSEDs
should not be considered
for offers in compromise
or specific account
installment agreements
(see IRM 5.14.2.2).
See IRM 5.14.2.1(21) if
the opposite
condition exists: all the
bal due accounts
cannot be fully
paid, even with CSED
extensions.
Taxpayers whose agreements
were previously terminated,
with all appeal timeframes
exhausted regarding the
termination, (see IRM
5.14.11.4) may be granted
new
installment agreements (not
reinstatements). CSED waivers
may be secured along with
these new agreements, even if
there were prior extensions of
CSEDs.
If
installment agreements are in
default (but 90 days have not
passed since issuance of CP
523/Letter 2975 see IRM
5.14.11.4 and Exhibit
5.14.111 below)
reinstatements may include new
periods. (See IRM 5.14.2.1(4)
regarding securing waivers
with new agreements.)
Installment agreements that
extend beyond the original
CSED require group manager
approval. Servicewide
Delegation Order 42 delegates
authority to
execute Form 900
waivers to Compliance Area
Directors. SB/SE Delegation
Order 145.19 re-delegates this
authority to
execute waivers
to revenue officers. In
addition, Servicewide
Delegation Order 42 provides
authority to
approve Form 900
Waivers. Effective
immediately, the authority to
approve Form 900
(Collection Waivers)
associated with Installment
Agreements is delegated to
Revenue Officer Group
Managers, Case Processing
Managers and Technical
Services Managers. The
approval authority reflected
in Del Order 42 will be
revised to reflect this
change.
Caution:
Approving officials must
ensure the procedures in
this IRM 5.14.2.1 are
followed with regard to
approval and processing of
Form 900 waivers.
Revenue Officers will:
complete Form 900 Tax
Collection Waiver,
including printing the
Area Directors name on
the line titled "Area
Director's name" ;
print the group managers
name and title in the " By
Delegated Representative"
block (leaving room for
managers signature);
submit the Form 900 and
agreement together for
Group Manager approval.
Group Managers, Case
Processing Managers or
Technical Services Managers
will:
ensure extension
computations are accurate
when reviewing Forms 900
for approval;
indicate approval of Form
900 by signing in the "By
Delegated Representative"
block;
approve Forms 900 and
related installment
agreements on the same
date.
Sometimes all of a
taxpayer's bal due accounts
cannot be fully paid, even
with
extended CSEDs, yet taxpayers
request installment
agreements. In these
situations,
If no other collection
avenues exist, ask
taxpayers to submit
requests for offers in
compromise or installment
agreements (on specific
balance due accounts, see
IRM 5.14.2.2).
Inform taxpayers that
agreements that do not
fully pay accounts
(included in the request)
will be recommended for
rejection. (See IRM
5.14.2.2.)
Refer requests that cannot
be accepted because they
do not fully pay accounts
included in the request
for independent
administrative review.
Independent reviewers
should reject requests for
installment agreements
that do not fully pay
taxes included in
agreements.
After independent review,
convey rejections to
taxpayers. Taxpayers may
appeal these rejections
through the Collection
Appeals Program. (See IRM
5.14.9.4 below Collection
Appeals Program.)
See IRM 5.14.3.2 if
taxpayers: make second
requests for agreements
that will not fully pay
taxes after similar
requests were rejected;
and do not submit OICs
after they are requested
to do so (and an
installment agreement is
not pending.)
5.14.2.1.1 (09-30-2004)
Additional CSED
Information: Technical
Services and Case
Processing
Copies of approved
installment agreements will
accompany Forms 900 sent for
input. Input transaction
code 550 (based on Form 900)
only if a copy of the
approved installment
agreement is provided. After
input of an extended CSED,
Case Processing managers
must review inputs to
ensure:
extension dates are the
same on Forms 900 and
IDRS; and,
status 60 was also input
(or Case Processing is
monitoring agreements.)
Note:
These reviews may be
delegated to employees
After input and review,
copies of Forms 900
that
were used for input,
will be attached to related
installment agreements, and
kept in accessible files in
Technical Services for three
years beyond dates to which
CSEDs were extended. Waivers
must be accessible for
research and accountability.
(IRC 6511(a) provides the
right to make claims within
2 years from when taxes are
paid). (See IRM
5.14.2.1.1(4) for an
exception to the storage
location.)
Maintain Waivers in
Technical Services until
they are sent to Closed
Files. (See IRM
5.14.2.1.1(5).)
Exception to Procedure
Provided in IRM
5.14.2.1.1(2): Do
not send waivers secured in
connection with In Business
Trust Fund Installment
Agreements and Manually
Monitored Installment
Agreements to Technical
Support. Maintain waivers
secured in connection with
these agreements in Case
Processing with casefiles
for the active agreements.
(See IRM 5.14.7.4.1 and IRM
5.14.8.3.) Case Processing
will transfer cases to
Technical Support for
storage after:
full payment of
installment agreements;
or,
termination of
installment agreements
(when cases are assigned
to the field or some
other function); or,
any other change (from
installment agreement
status) including
reporting the accounts
uncollectible (except as
provided in IRM
5.14.2.2); or an
accepted offer in
compromise; or
bankruptcy.
Prior to sending waivers to
closed files from Technical
Services, check IDRS to
determine if (since the
waiver was executed) CSEDs
were suspended by litigation
(including bankruptcy). If
so, waivers must be retained
past the claim date
referenced in IRM
5.14.2.1.1(2).
When Campuses secure Form
900 waivers with installment
agreements, copies of Form
900 waivers and copies of
installment agreements will
be forwarded to Technical
Services in the area where
the taxpayer resides.
5.14.2.1.2 (09-30-2004)
Additional CSED
Information: Case
Transfers To and From
Appeals
Regardless of the time
remaining on CSEDs, valid
appeals of installment
agreement rejections,
terminations, and proposed
terminations, must be
referred to Appeals. When
referring bal due accounts
with CSEDs that expire
within 120 days, notify
Appeals of the imminent
CSED(s). Cases will not be
considered transferred to
Appeals unless confirmation
of transfer is received, and
documented, by the referring
function.
Appeals will attempt to
resolve all issues prior to
CSED expiration. If Appeals
returns bal due accounts
with CSED(s) that expire
within 120 days (to
referring functions) it will
notify the function(s) of
the imminent CSED(s). Cases
will not be considered
transferred to other
functions (by Appeals)
unless confirmation of
transfer is received, and
documented, by Appeals. (See
IRM 5.14.9.4 for additional
Appeals information.)
5.14.2.1.3 (09-30-2004)
Deferred Payment Offers in
Compromise Received after
CSED Extension
Taxpayers who previously
extended CSEDs in connection
with installment agreements
may request approval of
deferred payment offers in
compromise (DPOICs).
On March 24, 1998 the
Service issued procedures
that limited the length of
CSED extensions. This
chapter 5.14 Installment
Agreements reflected this
policy in the publication of
its October 18, 1999
revision.
By policy, if extensions
granted prior to October 18,
1999:
resulted in collection
periods longer than 15
years; and,
a deferred payment offer
in compromise (DPOIC) is
later submitted on the
bal due accounts
(subject to the
extension), then,
for the purpose of reviewing
the DPOIC, CSEDs are
considered to be the
later
of the following:
the original CSED (10
years from the tax
assessment upon which
the liability is based);
or,
5 years from the date of
acceptance of the offer
in compromise.
IDRS CSEDs will
not
be adjusted based on the
procedures provided in this
sub-section. Therefore,
ensure case histories state
that: "time left prior to
the CSED (per IDRS) was not
used for computation of the
deferred offer payment
amount" and reference this
IRM chapter.
Fully document case
histories regarding the
above considerations if used
for DPOICs.
Note:
(1) This sub-section does
not apply to the
extensions of up to 6
(six) years provided for
by IRM 5.14.2.1(6). It
applies only to CSED
extensions longer than 5
years agreed to prior to
October 18, 1999.
Note:
(2) This sub-section
applies to CSED extensions
granted in connection with
installment agreements
only. For information
regarding CSED extensions
that are truncated by law
see IRM 5.14.2.1.4.
Note:
(3)
These procedures are for
the sole purpose of DPOIC
review and processing.
They have no effect on the
actual CSED (see (4)
above.)
5.14.2.1.4 (03-30-2002)
CSED Expiration Legal
References: 1.) 90 Day
Rule for Installment
Agreement CSED Extensions;
2.) Non-Installment
Agreement CSEDs
CSED extensions based on
waivers secured with
installment agreements
actually expire
90 days after the expiration
of any period for collection
agreed upon in writing by
the Secretary and the
taxpayer at the time the
installment agreement was
entered into. [See Internal
Revenue Code (IRC)
6502(a)(2)(A), with
reference to Public Law
(P.L.) 105206 (RRA 98)
Section 3461(a)(1)] These
waivers remain in effect
regardless of:
whether agreements fully
pay taxes; and,
lengths of extensions.
For CSED extensions/waivers
not
secured with
installment agreements, the
statutory period for
collection will expire
December 31, 2002, or at the
end of the original ten year
statutory period for
collection if after December
31, 2002. [See IRC
6502(a)(2), with reference
to P.L. 105-206 (RRA 98)
Section 3461(c)(2)].
5.14.2.2 (09-30-2004)
Installment Agreements on
Specific Balance Due
Accounts
With
the exception of streamlined,
guaranteed and Express
agreements, installment
agreements may be granted only
if taxpayers are unable to
fully or partially pay bal due
accounts by borrowing upon or
liquidating current assets.
(See IRM 5.14.1.5 " Interest
Based Interviews: Acceptance
and Rejection Determinations."
)
Taxpayers sometimes have the
ability to make payments that
satisfy some balance due
accounts, but not all balance
due accounts, prior to the
Collection Statute Expiration
Date plus five years. For
these agreements, taxpayers
must
exhaust their ability to make
full or
partial payment
on bal due accounts before an
agreement can be approved. It
is not in the Service's
interest to grant these
installment agreements unless
taxpayers are unable to fully
or partially pay bal due
accounts.
In
determining whether taxpayers
should be considered for one
of these agreements consider:
the government's potential
for eventually collecting
more than would be
collected if the taxpayer
was granted an offer in
compromise. In particular,
consider potential future
collection through refund
offsets (offers in
compromise provide for
only one such refund) and
that an offer in
compromise is a permanent
settlement for less than
full payment of the tax
that usually cannot be
modified or terminated
unless there is a default.
that an installment
agreement is more flexible
tool for collection than
is an offer in compromise.
Revisions in installment
agreement monthly payment
amounts are
allowable and
easily accomplished based
on ability to pay
determinations and without
defaulting agreements.
Considering the above factors,
base the final decision
installment agreement or offer
in compromise on determining
which repayment vehicle is
likely to result in the
collection of the most revenue
over it's term. While offers
in compromise may generate the
most revenue immediately,
installment agreements allow
for changes in payment amounts
and possible full payment.
Only those agreements that
include balance due accounts
that
will be fully paid
prior to the CSED may be
approved.
Consideration must be given to
extending the CSED. If
extending the CSED will result
in greater collectibility, the
CSED
must be extended in
connection with these
agreements. (See IRM 5.14.2.1
regarding procedures for
extending CSEDs.)
A
lien determination must be
made on all bal due accounts
included in these installment
agreements, and on the bal due
accounts reported
uncollectible (see below) in
accordance with the procedures
provided in IRM 5.12 and IRM
5.14.1.5.2.
Use command code (CC) ICOMP to
compute collectibility of
accounts prior to CSEDs. Only
accounts that can be fully
paid may put into installment
agreement status. Attach ICOMP
prints when agreements are
submitted for approval. (See
IRM 5.14.2.1(11) through
(14).)
If
there are multiple balance due
accounts, establish agreements
according to the following
priorities:
First include the bal due
account with the earliest
CSED that can be fully
paid.
If the bal due account
with the earliest CSED
cannot be fully paid prior
to the CSED (plus an
extension) skip to the bal
due with the next earliest
CSED. (See IRM
5.14.2.2(10) for
disposition of skipped bal
due accounts.)
After including the bal
due account with the
earliest CSED that can be
fully paid, include other
accounts if the taxpayer
has further ability to pay
them.
Choose all later accounts
based on " earliest CSED"
in connection with "can be
fully paid" .
Example:
30199512 is the
earliest CSED, and can
be fully paid. 30199612
cannot be fully paid.
Therefore, skip to
30199712. If it can be
fully paid include it in
the agreement. If not,
skip to the next tax
period.
Using the method described
in a d above, continue
to add accounts to the
agreement until no further
balance due periods are
left that can be fully
paid.
Exception to a d
above: Group
managers may approve
agreements that include
periods that do not have
the earliest CSEDs if it
is in the government's
interest. Examples of such
cases include when the sum
of the liability of other
tax periods is greater
than the sum of the
liability of the earliest
CSED tax periods; or when
the collectibility of one
of the other tax periods
is in greater doubt.
Those bal due accounts
not
included in agreements (as
provided by IRM 5.14.2.2(1)
through (9) above) will be
closed Currently Not Collectible
(CNC).
Use CNC closing codes 24
through 32, for IMF
accounts (based on the
taxpayer's income see
IRM 5.16.1.2.9(4).) Based
on these closing codes the
CNCed bal dues (the bal
dues not included in
agreements) will be
systemically reactivated
based on income level and
are subject to systemic
State Income Tax Levy.
Note:
Closing codes (CCs) 24
through 32 are used to
utilize their functions
for follow-up reviews
(if necessary) and
subsequent requests for
payment. See IRM
5.14.2.2(19).
These accounts are
not uncollectible due to
hardship,
however, if these
agreements are
terminated, do not issue
levies that include bal
dues that are
currently in
status 53 as a result of
input of TC 530 CCs 24
through 32. Put bal dues
reported uncollectible
(in accordance with
these procedures) in
collection status
prior to
taking enforcement
action and ensure all
other appropriate
pre-levy actions are
taken. (See IRM
5.14.1.5(4) regarding
levies in these
situations.)
For BMF accounts, use
closing code 13.
Do
not
input TC 971 AC 043, nor TC
971 AC 063 on the bal due
accounts reported
uncollectible.
Notify taxpayers that these
installment agreements are
subject to financial review to
determine if bal due accounts
(both included in, and
excluded from, agreements) can
be fully paid, through revised
or new installment agreements
or by some other means.
In
order to determine the
necessity of revising these
agreements and including
additional balance due
accounts:
these installment
agreements will be
reviewed annually (see IRM
5.14.2.2(19)); and,
the IMF accounts reported
uncollectible may be
reissued (see IRM
5.14.2.2(20).)
Managerial approval (see IRM
5.14.2.2(15)) is required for
both the installment agreement
and accounts reported
uncollectible, regardless of
dollar amount. Approval of
these agreements includes
approval of the method by
which tax periods were
selected for inclusion in
agreements. (See IRM
5.14.2.2(9).)
Note:
Installment agreements of
this type may
not
be input as streamlined
installment agreements nor
as In Business Trust Fund
Express
agreements, regardless of
dollar amount.
Field Function approval and
processing procedures:
Input the Installment
Agreement (IA) on ICS
(using either Option A or
B) for Group Manager
approval. Include all
balance due accounts,
including those that will
be reported CNC.
If Option A is used, print
the approved 433D; if
Option B, print 433D and
secure group manager
approval.
Write: "Specific Balance Due
Account Installment
Agreement " (or SBDAIA)
in bold red text at the
top of the input document.
Prepare a paper Form 53
(not on ICS) to CNC the
appropriate accounts that
are not included in the
installment agreement.
Transmit Form 433D and
Form 53 to Case Processing
for input as a package.
Case Processing Procedures:
Input the installment
agreement on all balance
due accounts.
Input CNC on the balance
due modules not included
in the installment
agreement.
These agreements will be
monitored in accordance with
the procedures provided in IRM
5.14.7.4.1 (IBTF) and IRM
5.14.8.3 because,
though
input to, and monitored in,
status 60, these
agreements (IMF and BMF
non-trustfund included) will
also be monitored in Case
Processing.
Case Processing must ensure
that:
prior to inputting these
agreements to status 60,
account assignments are
changed to AO98XX00 (where
XX = 66, 67, 68 or 69.)
(See IRM 5.14.7.4.2(15).)
agreements are input with
the ALN and agreement
review dates specified in
IRM 5.14.2.2(15)(b) and
(c).
The following procedures apply
to the installment agreement
financial reviews described in
IRM 5.14.2.2(13)(a):
Use of "Review Suppress
Indicator 6" on the
installment agreement form
results in issuance of
Letter 522. (Employees who
monitor the Installment
Agreement Account Listing
(IAAL) in Campuses will be
instructed to issue Letter
522 (L522) on accounts
with "Review Suppress
Indicator 6." )
Note:
Letters 522 will be
issued only on
installment agreements
that do not fully pay
all taxpayer accounts.
There is currently no
other use for Letters
522.
If taxpayers do not
respond to Letters 522
status 26(field balance
due) accounts will be
generated and sent to Case
Processing groups for
review and possible
assignment to field
revenue officers. (See IRM
5.14.2.2(19)(c) (1)
through (3) below for
procedures.
If taxpayers do respond to
Letters 522 and further
analysis of financial
statements is necessary,
status 26(field balance
due) accounts will be
generated and sent to Case
Processing groups for
review and possible
assignment to field
revenue officers. In these
cases, prior to transfer
to field revenue officers,
Case Processing will
ensure the CP 522 was
mailed to the taxpayer's
last known address. Case
Processing will contact
the taxpayer by telephone
and request a financial
statement. If contact is
not made, or a financial
statement is not received,
or information necessary
to verify the financial
statement is not received,
plan to terminate the
installment agreement and
send the case to the
field.
Note:
Transfer from Campuses
to Case Processing Units
is based on input of
assignment information
completed by Case
Processing as described
in IRM 5.14.2.2(18).
Campuses will check
"last T-Sign" for
transfer information.
Upon field assignment,
secure and analyze new
financial statements.
At any time, either while
the case is assigned to
Case Processing or the
field, if it is determined
there is
no
change in the taxpayer's
financial condition,
report the appropriate
accounts uncollectible
using the proper closing
code (See IRM
5.14.2.2(10)) and, if no
longer in installment
agreement status,
reinstate agreements.
If taxpayer financial
conditions are changed,
consider including
additional balance due
accounts in agreements, or
other necessary collection
actions.
If the taxpayer's ability
to pay has improved, use
the letter provided in
Exhibit 5.14.41 (below)
to propose changes in the
agreement.
If an installment
agreement or other
disposition is not
appropriate, or not
immediately appropriate,
consider other collection
alternatives prior to
re-reporting
accounts uncollectible,
including taking the
accounts into active
inventory. (See IRM
5.14.3.1 "Setting
Deadlines and Receiving
Payments" .)
The following procedures apply
to the " uncollectible"
financial reviews described in
IRM 5.14.2.2(10)(a) and IRM
5.14.2.2(13)(b) above:
IMF accounts reported
uncollectible in
accordance with the above
procedures will be
reissued as bal due
modules when taxpayer
incomes rise above the
thresholds described in
IRM 5.16.1.2.9(4).
Check for status 60
modules if the " Primary
Issuance Code" for
reissued accounts that
were reported
uncollectible is: "TPI" .
The Balance Due Summary
Screen on ICS shows this
indicator. This indicator
is used when accounts are
reissued if closing codes
24 through 32 were used
with transaction code 530.
Ensure installment
agreements are not in
default because of
reissued accounts that
were reported
uncollectible.
In these cases, prior to
transfer of cases to field
revenue officers, Case
Processing will take the
actions described in IRM
5.14.2.2(18)(c)(2) through
(3). Upon field
assignment, revenue
officers follow the
procedures in IRM
5.14.2.2(18)(d) through
(h).
At any time, either while
the case is assigned to
Case Processing or the
field, if it is determined
there is
no
change in the taxpayer's
financial condition,
re
-report the
appropriate accounts
uncollectible using the
proper closing code (See
IRM 5.14.2.2(10)) and, if
no longer in installment
agreement status,
reinstate agreements.
If appropriate, send OIs
or bal dues to the field
for follow-up and
investigation.
These installment agreements
may be placed in default,
terminated or revised, as
provided in IRM 5.14.11.
Exhibit 5.14.2-1
(09-30-2004)
CSED Extension and
Suspension Example
EXAMPLE OF EXTENSION
AND SUSPENSION OF
COLLECTION STATUTE
Date Tax Assessed:
05-10-1995
Original Collection
Statute Expiration Date
(CSED):
05-10-2005
CSED suspension and
(resulting extension)
based on bankruptcy:
3 years (1-5-1996 to
1-5-1999)
CSED after suspension and
(resulting extension)
based on bankruptcy:
5-10-2008
Maximum CSED extension of
5 years in connection with
an installment agreement
plus additional one year
for payment skips, etc.
See 5.14.2.1(7):
6 years
CSED after suspension (and
resulting extension) based
on the bankruptcy plus the
maximum CSED extension of
the installment agreement
plus an additional one
year for payment skips,
etc.:
5-10-2014
Exhibit 5.14.2-2
(09-30-2004)
Methods to Extend Collection
Statute Expiration Dates
TWO
METHODS TO EXTEND THE
COLLECTION STATUTE
EXPIRATION DATE
METHOD A: SEPARATE DATES
FOR EACH MODULE
EXAMPLE A:
CSED
MAXIMUM EXTENSION WITH IA*
WILL
BE FULLY PAID BY THE IA
WITH
IA MAY BE EXTENDED TO(fully
paid plus 1 year)*
Module 1:
12-31-2003
12-31-2009
12-31-2006
12-31-2007
Module 2:
12-31-2008
12-31-2014
12-31-2011
12-31-2012
Both periods will be fully
paid by 12-31-2011. Note
that if Module 1's CSED is
extended to 12-31-2012, an
extension greater than 5
years (plus up to one
extra year*) would be
necessary and not allowed
by policy.
METHOD B: SAME DATES FOR
EACH MODULE
EXAMPLE B:
CSED
MAXIMUM EXTENSION WITH IA*
WILL
BE FULLY PAID BY THE IA
WITH
IA MAY BE EXTENDED TO*
Module 1:
04-15-2004
04-15-2010
10-31-2007
12-31-2009
Module 2:
04-15-2006
04-15-2012
12-31-2008
12-31-2009
Although Module 1 only
needs to be extended to
10-31-2007 to be fully
paid by an installment
agreement, Module 2 must
be extended to 12-31-2008
to be fully paid. In this
situation it is
permissible to extend the
CSEDs for both modules to
the latest date:
12-31-2009. Neither Module
extension is greater than
5 years (plus up to one
extra year*). The reason
for this policy is
administrative efficiency.
*See IRM 5.14.2.1(7)
5.14.3.1
(09-30-2004)
Setting Deadlines
and Receiving
Payments
Acceptance of an
installment
agreement request
cannot be
conditioned on
receipt of a series
of payments
requested (or
pledged voluntarily)
prior to the
granting of an
agreement.
Therefore, failure
to make a requested
(or proposed) series
of payments is not
justification for
recommending
rejection of
proposed installment
agreements.
Installment
payments
are required only
after
installment
agreements
are approved. A
series of requested
payments should not
be substituted for
an installment
agreement if the
facts of the case
indicate an
installment
agreement is
warranted.
The requests for
payments discussed
in this section will
be made if:
based on
analysis of
financial
information
there is an
ability to pay;
and,
there is no
planned
resolution for
the case; or,
there is a
planned
resolution, but
no payments will
result from that
planned
resolution until
a later date;
or,
the financial
information
received from
third parties or
taxpayers is
incomplete or
insufficient to
determine a
disposition for
the case but
sufficient
information
exists to
request a series
of payments; or,
the disposition
of an asset or
assets necessary
to reduce the
amount of
liability
subject to
agreements will
take time; or,
there is a
necessity to
verify financial
information
received thus
far, and
documentation or
information has
been requested
from the
taxpayer; or,
there is a
necessity for
the taxpayer to
file tax
return(s) prior
to determining
eligibility for
an installment
agreement or
other resolution
and time will
elapse prior to
the return
filing; or,
the taxpayer
plans to make
payments or
requests to make
payments pending
final
disposition of
the case.
Request a series of
payments when one of
the above situations
exists if taxpayers
are in "bal due"
status, including
when requests for
installment
agreements are
pending (except when
prohibited by stays
of collection such
as in bankruptcy)
unless agreements
can be granted
immediately. When
received, these
payments are
classified as
requested
payments,
not installment
payments
.
If installment
agreements are not
pending, warn
taxpayers of
enforcement action
if payments and/or
other information,
documentation or
required returns are
not received. (See
IRM 5.14.3.1(8)
regarding combining
the request for
payment with
requests for other
information or
documentation.)
If a series of
payments are not
requested from (or
required of)
taxpayers in "bal
due" status, they
should be encouraged
to make a voluntary
payment (or
payments) at any
time, including when
requests for
installment
agreements are
pending (except when
prohibited by stays
of collection such
as in bankruptcy.)
When received, these
payments are
classified as
voluntary
payments,
not installment
payments.
Unlike installment
agreement payments,
requested payments
may be designated by
taxpayers. Unless
designated, there is
no particular
designated payment
code (DPC) for these
payments.
If installment
agreements
are pending when requests
for payments are
made (or when
taxpayers are
notified they make
voluntary payments)
then advise
taxpayers and
document case
histories that:
an installment
agreements is
pending;
the installment
agreement must
be approved (if
applicable);
installment
agreements are
not granted
until taxpayers
receive
confirmation in
writing by
issuance of a
letter or a
signed copy of
Form 433D/2159;
and
acceptance of
voluntary or
required
payment(s) is
not to be
construed as
acceptance of a
requested
installment
agreement.
notification of
either
acceptance or
rejection of an
installment
agreement
request will be
provided, prior
to any
enforcement
action.
no levy action
will be taken so
long as a
payment
agreement
request is
pending.
If taxpayers request
installment
agreements, make
payments (whether
requested or
voluntary)
but are not
provided the
information
specified in IRM
5.14.3.1(7),
then their
agreements are
considered valid,
even if:
there are
unfiled returns;
financial
information is
not present (or
not verified);
the payment
amount is
insufficient to
fully pay the
account(s); or,
later analysis
of financial
information
shows an ability
to fully pay or
pay a larger
monthly payment.
Note:
IRM 5.14.3.1(7)
and IRM
5.14.3.1(8) do not
apply if: upon
review of a
request, "pending"
status is not
identified; or, if
"pending" status
is
identified, but
taxpayers are
notified rejection
is the next
planned action.
See also "Example
A" in IRM
5.14.3.1(16).
Caution:
If the information
provided in IRM
5.14.3.1(7) is not
provided to
taxpayers and
their agreements
are considered
valid, then the
procedures
provided in IRM
5.14.11 must be
followed in
default
situations.
If payments are
requested, this may
be in connection
with gaining other
information,
documentation or the
request for required
returns. (See IRM
5.14.1.5 and IRM
5.14.1.5.1.)
Requests may be:
Verbal; or,
By use of Form
9297, "Summary
of Taxpayer
Contact" which
may be mailed,
hand delivered,
or personally
given to
taxpayers.
The procedures
described in this
section may be used:
during
any
contact with
taxpayers (if
warranted);
after
installment
agreements are
requested, i.e.
while
installment
agreements are
pending;
or,
after
termination of a
prior
installment
agreement.
The procedures
described in this
section
will not be used:
while
installment
agreements are
in effect; or,
during the
default period
(prior to
termination) of
installment
agreements
(except for
payments
necessary to
reinstate
agreements.)
(See IRM
5.14.11.4 and
IRM 5.14.11.5
for applicable
time periods.)
If action dates pass
without receipt of
payments and/or
requested returns,
(or documentation or
information) and an
installment
agreement is
not pending
nor in effect (and
all appropriate
notices, CDP
timeframes and other
actions have been
taken) appropriate
collection action
may be taken. (See
also IRM 5.1.9
regarding CDP; IRM
5.11 regarding
levies, IRM 5.8
regarding offers in
compromise and IRM
5.10 regarding
seizure and sale.)
If action dates pass
without receipt of
payments,
and
an installment
agreement is pending
,
approval of the
installment
agreement should be
considered on its
merits, regardless
of whether the
series of payments
was received. No
collection action
may be taken until
after:
the request for
an installment
agreement is
recommended for
rejection;
an independent
administrative
reviewer agrees
rejection should
be conveyed to
the taxpayer
(see IRM
5.14.9.3);
rejection is
conveyed to the
taxpayer; and,
appropriate
appeal
timeframes (or
appeals) have
transpired (see
IRM 5.14.9.4.)
Note:
Installment
agreements are not
considered pending
if the direction
provided in IRM
5.14.3.2 applies.
If payments are
received as
requested, but
action dates pass
without receipt of
deposits or
estimated tax
payments or
documentation or
information, and an
installment
agreement is pending,
inform the taxpayer
that the installment
agreement will be
recommended for
rejection based on
non-receipt of
requested items,
then refer the case
to the independent
administrative
reviewer
recommending
rejection.
No collection
action may be
taken (based on
the reasons
provided above)
until after an
independent
administrative
reviewer agrees
rejection should
be conveyed to
the taxpayer
(see IRM
5.14.9.3);
rejection is
conveyed to the
taxpayer; and
appropriate
appeal
timeframes (or
appeals) have
transpired (see
IRM 5.14.9.4.)
After the
actions
described in IRM
5.14.3.1(14)(a),
and if all other
appropriate
notices, CDP
timeframes and
other actions
have been taken,
appropriate
collection
action may be
taken.
Installment
agreements
should be
approved even if,
while they are
pending:
taxpayers miss
periodic
payment portion
of
deadlines (see
above);
all other
deadlines and
commitments are
met; and,
all other
requirements
precedent to the
granting
installment
agreements are
met.
Note:
If taxpayers fail
to make
equity-based
payments (like the
one described in
Example C below)
rejection will be
recommended. See
also "Discussion
of Above Examples"
following the
examples below.
The following
examples illustrate
some situations
where the procedures
provided above
should be followed:
Example A:
Mr. A requests
an installment
agreement for
$500 a month on
a $150,000
liability and
immediately
begins making
payments in that
amount on a
monthly basis.
The agreement is
not submitted
for approval and
is not approved.
Mr. A is not
informed the
payments are
voluntary (See
IRM
5.14.3.1(5)).
Mr. A is not
required to make
the payments by
the revenue
officer via Form
9297 (as
described in IRM
5.14.3.1(9)).
Mr. A is not
informed the
agreement is
pending, nor of
the necessity of
approval. The
revenue officer
posts the
payments made by
Mr. A and begins
monitoring the
case solely for
payments.
Neither a
financial
statement review
nor compliance
check is
completed.
Several months
later the
revenue officer
determines that
several tax
returns were not
filed by Mr. A
(prior to the
request for the
agreement) and
Mr. A's
financial
statement shows
he can pay $800
per month. In
this case, the
taxpayer's
installment
agreement is
considered
valid. Rejection
of the agreement
is not
appropriate
because the
taxpayer may
believe an
installment
agreement is in
effect (since
not informed
otherwise.) The
agreement may
not be
terminated
unless the
criteria
contained in IRM
5.14.11 apply.
Example B:
On March 21,
2003 Mr. B
responds to
appointment
Letter 725(DO)
and meets with
the revenue
officer (RO)
regarding tax
liabilities
totaling
$200,000 for two
years, and
unfiled tax
returns for two
other years.
Form 433A is
completed at the
meeting. It
indicates an
ability to pay
$5,000 per month
but an
installment
agreement may
not be
appropriate
because Mr. B
has equity in
property. The RO
gives Mr. B Form
9297. Form 9297
provides dates
by which Mr. B
must take the
following
actions:
April 15: file
tax return or
extension with
proof of payment
for 2002.
April 22: make
payment of
$5,000 and file
original, signed
Forms 1040 for
tax years ending
1999 and 2000.
May 21: provide
copies of his
last two month's
bank statements,
proof of two
attempts to
secure an equity
loan on
property, and
make payment of
$5000.The RO
warns Mr. B of
the consequence
of missing any
of the above
deadlines, and
informs him that
the above
deadlines for
payment do not
constitute an
installment
agreement. Mr. B
states he will
comply with the
RO's requests
and leaves the
office. The plan
of action on
this case is to
review the
responses from
banks or finance
companies on the
loan
applications and
ensure the other
requested
information,
including
payments, are
received when
requested.
Example C:
This example is
identical to
Example B above
except that
prior to leaving
the office, Mr.
C requests an
installment
agreement in the
amount of $5,000
per month. The
RO informs Mr. C
that the request
will be
considered, is
contingent upon
having filed all
tax returns, and
the timely
filing of
returns during
the " pending"
periods,
borrowing on the
equity in the
property, and
receipt of other
information (see
(b) above) and
will be
recommended for
approval if the
RO's requests
are met
including
receipt of
requested
information,
along with an
amount
determined to
equal the equity
in the property.
She also informs
Mr. C that the
required
payments of
$5,000 per month
must be made
while the
agreement
request is being
considered. She
warns Mr. C of
the consequences
of non-receipt
of requested
payments and
information, but
also informs Mr.
C that no levy
action will be
taken so long as
an installment
agreement
request is
pending and that
Mr. C will
receive
notification of
either
acceptance or
rejection of his
installment
agreement
request prior to
any enforcement
action. All of
the above is
documented in
the case
history.
Discussion of
Above Examples:
Example A:
The taxpayer
is not
advised of
the criteria
in IRM
5.14.3.1(7)
so the
Service must
ensure the
taxpayer's
rights, with
regard to
installment
agreements,
are
preserved.
Example B:
The taxpayer
does not
have a "
pending" and
is given
deadlines.
If the
deadlines
are not met,
appropriate
enforcement
action may
begin, if
all notices
have been
given.
Example C:
Although no
enforcement
action can
be taken
based on
missed
deadlines
while
installment
agreements
are pending
or in
effect,
payments and
other
information
are
requested.
If the
taxpayer
uses equity
in assets to
make a large
payment, and
provides
requested
information
and returns,
the
installment
agreement
will be
recommended
for
approval,
even if the
payments of
$5,000 per
month are
not made. If
the equity
in property
is not used
to make a
payment, or
returns
and/or
information
is not
received,
rejection of
the
installment
agreement
will be
recommended.
(The
taxpayer was
informed of
this.)
Collection
action can
be taken
only after
independent
administrative
review and
appeals
timeframes
have
elapsed.
Information related
to "Setting
Deadlines and
Receiving Payments,"
is available in:
IRM 5.1.9
(regarding CDP);
IRM
5.11.1.3.9(4)
(Notice of
Levy);
IRM 5.8
(regarding
Offers in
Compromise);
and,
IRM 5.10
(regarding
Seizure and
Sale.)
5.14.3.2
(09-30-2004)
Installment
Agreement Requests
Made to Delay
Collection Action
If taxpayers request
installment
agreements that meet
the criteria in this
section:
requests will
not be
recognized;
no "pending"
agreement is
identified;
input of TC 971
AC 043 will
not
be requested nor
completed; and,
since the
agreement
request is not
valid, it is
unnecessary to
reject the
request. Since
it is not
rejected an
independent
review is not
appropriate, and
appeal (CAP) of
a rejection is
not appropriate.
Such appeals
will not be
accepted.
Note:
Taxpayers still
have the right to
meet with
managers, request
appeals of levy,
or contact the
Taxpayer Advocate.
Also, if levies
are issued after
following the
procedures
provided in this
section, although
there is no appeal
regarding the
installment
agreement,
taxpayers have the
right to discuss
levies with
managers, appeal
levy actions or
contact the
Taxpayer Advocate.
(See note in IRM
5.14.3.2(8).)
To identify requests
are made to delay
collection (or
enforcement) action
at least one of the
following must
apply:
There is no
economic reality
to the request
(see IRM
5.14.3.2(3)(a));
or,
The request does
not address
changes
requested in
response to a
prior request;
(see IRM
5.14.3.2(3)(b));
or,
The request
ignores
direction
provided by
revenue officers
(see IRM
5.14.3.2(3)(c));
or,
The request is
made by a
taxpayer that
has defaulted
prior
installment
agreements; (see
IRM
5.14.3.2(3)(d));
or,
The request is
made at a time
that causes it
to be classified
as a request
made to delay
enforcement
action (see IRM
5.14.3.2(3)(e)).
As provided in IRM
5.14.3.2(1) and IRM
5.14.3.2(2),
"pending" status
will not be
identified if:
there is no
economic reality
to the request.
This applies if
the proposed
monthly payment
amount is
nominal (for
example $1 per
month) or so
small it does
not come close
to reflecting
the taxpayer's
ability to pay
or it is made
without
reference to
ability to pay
after such
reference is
requested.
the request does
not address
changes
requested in
response to
prior requests.
If, after
rejection of
prior
installment
agreement
request(s),
taxpayers submit
new
requests that
are not
materially
different from
the
prior
request or
requests, or do
not address
modifications
(for example,
taxpayers were
provided
acceptable
monthly payment
amounts), or do
not address
previously
disallowed or
undocumented
expenses, then
the (subsequent)
request or
requests do not
result in
identification
of a pending
installment
agreement.
the request
ignores
direction
provided by
revenue officers.
When revenue
officers request
that taxpayers:
propose offers
in compromise;
or fully pay
accounts (based
on financial
statement
analysis; or
submit
documentation to
support analysis
of a financial
statement, and
this direction
is not followed,
and then the
taxpayer
requests an
installment
agreement, this
is considered a
delay action.
the request is
made by a
taxpayer that
has defaulted
prior
installment
agreements.
If taxpayers
request
installment
agreements after
a default of a
prior agreement
the new
agreement
request will not
result in
identification
of a "pending"
agreement if:
the ability to
pay has not
changed since
default of the
prior agreement;
or the taxpayer
has demonstrated
a history of
non-compliance
with Federal Tax
Deposit
requirements, ES
payment
requirements,
proper payroll
withholding, or
filing tax
returns when
due.
the request is
made at a time
that causes it
to be classified
as a request
made to delay
enforcement
action:
See IRM
5.11.1.3.9
regarding levies
relative to
pending and
active
installment
agreements. See
IRM 5.10
regarding
Seizure and
Sale. See the
important note
below regarding
requests for
agreements in
the case of sale
of property.
Note:
Installment
agreement
requests do
not prohibit
the sale of
property that
was seized
before an
agreement
became
pending. If a
sale is
scheduled, and
a taxpayer
subsequently
requests an
installment
agreement
then, even if
the agreement
is
identified as
"pending" ,
the sale may
continue.
Note:
If balance due
accounts meet
Guaranteed or
Streamlined
criteria see IRM
5.14.5 these
agreements will be
granted.
Note:
This does not
apply if the
taxpayer's request
for an installment
agreement precedes
the revenue
officer's request
for an offer in
compromise. See
IRM 5.14.2.1(21)
if the IA request
precedes the
request for
submission of an
OIC.
Examples of
situations that do
not result in
identification of
"pending" status:
Example A:
The taxpayer
previously
requested an
installment
agreement for
$700 per month
and the request
was rejected by
the independent
reviewer. The
taxpayer was
told when the
rejection was
communicated
that an
acceptable
agreement would
be $1000 per
month. This
amount was fully
explained and
also discussed
with the group
manager. The
taxpayer now
offers $900 per
month, with no
change in
circumstances
since the
rejection. The
subsequent
request
constitutes a
delay action.
Example B:
The taxpayer
previously had a
request for an
installment
agreement
rejected. The
case has
proceeded to
seizure and sale
of the
taxpayer's
assets. At the
sale, five
months after the
rejection of
proposed
installment
agreement, the
taxpayer
requests another
installment
agreement. The
sale may
continue. (See
IRM
5.14.3.2(3)(e)
and IRM 5.10
Seizure and
Sale.)
Example C:
The taxpayer has
the ability to
fully pay the
liability and
there are no
reasons why
assets can not
be used to fully
pay taxes (see
IRM 5.14.1.5 (6)
and IRM
5.14.1.5(7)).
The independent
reviewer
rejected a prior
request based on
the taxpayer's
ability to fully
pay the
liability. The
taxpayer
proposes another
installment
agreement
amount. There is
no change in
taxpayer
circumstances
since the
rejection. This
subsequent
request is
considered to be
one made in
order to delay
collection
action.
"Pending" status
is not
identified.
Note:
In this example,
even if the
request for an
agreement does
qualify for
identification as
a pending
installment
agreement, the
sale may continue.
Document the case
history regarding
the facts that lead
to the conclusion a
request for an
agreement does not
warrant
identification of a
pending installment
agreement.
Group managers
must agree such
requests were
made to delay
collection
action.
Group managers
must document
case histories
that they agree
that the request
was made to
delay collection
action.
Note:
Regarding IRM
5.14.3.2(3)(e),
and IRM
5.14.3.2(5)(a) and
(b), in situations
where a sale of
property is
scheduled, even if
an installment
agreements is
considered
pending, the sale
may continue.
No managerial
approval is
required in this
situation (beyond
what is necessary
to hold the sale.)
Inform taxpayers
when their requests
for agreement do not
result in
identification of a
pending installment
agreement. This may
be relayed:
in person;
telephonically;
in writing; or,
by whatever
other means of
communication is
customary or
usual between
the taxpayer and
Service
employee.
Enforcement action,
including Seizure
and Sale, may be
taken without regard
for the requests for
installment
agreements made to
delay collection.
(See IRM 5.11.1.3.9
and Exhibit 5.11.11
Notices of Levy;
IRM 5.10.5.1(2)
Seizure and Sale.)
It is important
taxpayers receive
the above
notification before
any levy is issued.
If there is doubt
about the legality
of levy issuance or
other enforcement
action, consult
Counsel.
Note:
If any pre-levy
requirements have
not been satisfied
(see IRM
5.11.1.2), Counsel
approval must be
sought. (Also see
note in IRM
5.14.3.2(1))
If the request for
an installment
agreement occurs
during an Appeal
process, Appeals
must be notified
that the request for
installment
agreement is deemed
as a request made to
delay collection.
If levies are issued
on these cases
ensure they are
approved in
accordance with IRM
Exhibit 5.11.11,
Delegation of
Authority.
In the process of
informing taxpayers
that agreements have
not been identified
as pending, revenue
officers and other
contact employees
may negotiate with
taxpayers to arrive
at an acceptable
installment
agreement amount or,
based on dialogue
with taxpayers, or
additional
information or
documentation,
determine that an
installment
agreement is
pending.
5.14.4.1 (09-30-2004)
No Financial Reviews on Most
IDRS Monitored Agreements
Since installment agreements
must fully pay taxes mailing
of computer paragraph (CP)
522, "Review Financial
Condition " has been
suspended, except for
agreements on specific balance
due accounts (see IRM
5.14.2.2).
Taxpayers whose cases are
monitored in Case Processing,
either in status 60 or
manually may also be contacted
to obtain updated financial
information, but
not
by use of CP 522 (unless IRM
5.14.4.1(1) above applies.)
(Also see IRM 5.14.4.1.1)
Prior to entering into
installment agreements
schedule changes in monthly
payment amounts based on
anticipated changes in
taxpayers' ability to pay.
(See IRM 5.14.1.5.3).
IDRS is still
programmed to
generate CP 522s. Therefore,
to ensure accounts are not
issued for financial statement
reviews, take the following
actions: (except on those
accounts described in IRM
5.14.4.1(1) above; Terminal
Operators reference IRM
2.4.30)
Request a review cycle
that is the earlier of 312
cycles (6 years) from the
date of input (the
maximum number of cycles
that can be input),
or the number of cycles
necessary for the review
cycle to coincide with the
date the agreement will
fully pay the taxes.
If accounts that were in
status 60 are issued as a
result of a CP 522, take
the actions listed in (a)
above (except for
agreements on specific
balance due accounts see
IRM 5.14.2.2) In addition,
request reinstatement of
status 60 and waive the
user fee.
5.14.4.1.1 (09-30-2004)
Financial Reviews on
Manually Monitored
Installment Agreements and
In Business Trust Fund
Installment Agreements in
Status 60
Changes may be proposed on
manually monitored
installment agreements and
on in-business trust fund
(IBTF) Case
Processing/status 60
monitored agreements, based
on the changed financial
condition of taxpayers.
For agreements in (1) above,
the taxpayer must be given a
30 day notice when a change
is proposed. Use the letter
in Exhibit 5.14.41 to
provide taxpayers with
proposed changes, and the
reason for changes, to
installment agreements.
Note:
No notices are required if
changes in payment amounts
are scheduled in
accordance with IRM
5.14.1.5.3 and IRM
5.14.4.1(3).
Upon approval of agreements
described above, inform
taxpayers that a change in
income or financial
obligation may necessitate
financial review during the
agreement. This review may
be scheduled when the
agreement is established if,
for example, the taxpayer
informed the revenue officer
of an anticipated increase
in income, or that property
value would increase within
a specified period.
Guaranteed installment
agreements and streamlined
agreements do not require a
financial review unless the
taxpayer indicates a need
for such a review in order
to meet or modify the terms
of the agreement.
If, during a review of
an existing installment
agreement, the taxpayer
provides requested
financial information
that shows ability to
pay more, or less, a new
amount
may be
approved. Reinstatement
fees will be waived in
this situation. (Do not
secure Form 900 waivers
when requesting a
revision of an existing
agreement.)
If taxpayers do not
respond to requests for
financial information,
or
refuse to pay modified
amounts,
agreements may be
terminated and other
collection options,
including enforcement
action, will be
considered.
See IRM 5.14.11
regarding taxpayer
rights and installment
agreement terminations.
Caution:
Until such time as a
letter is revised to
reflect the taxpayers
right to appeal defaulted
and/or terminated
installment agreements,
Exhibit 5.14.41 may only
be used to propose
changes. Only Letter 2975
and CP 523 may be used to
propose termination of an
agreement.
See IRM 5.14.11 for general
default and termination
procedures.
See IRM 5.14.2.2 regarding
selection of Review Suppress
Indicators for installment
agreements that satisfy
specific accounts.
5.14.4.2 (09-30-2004)
Installment Agreements on
Below Deferral (Account
Issuance) Level Taxpayers &
Procedures for Uncollectible
Accounts
Notice status bal due accounts
less than the amount specified
in Chapter 3, Section 3.2 of
LEM V, may be input to
installment agreement status
for indeterminate periods of
time provided:
agreements do not extend
past the CSED; and,
taxpayers can make
payments of $25 per month
or more. (This minimum
does not apply to
guaranteed agreements
see IRM
5.14.5.3.1(f)(note))
The agreements discussed in
IRM 5.14.4.1(1) may be taken
if:
The liability includes the
total amount outstanding,
including accruals and
currently not collectible
accounts,
Equal monthly installments
are required for IDRS
monitoring; and,
there are no other bal
dues.
Prepare Form 433D or 2159
(levy source information is
not required on these
agreements); process per the
guidance provided in IRM
5.14.9.5. (See also IRM
5.14.8.2, regarding IDRS
monitoring.)
In
those cases where the payment
would be less than $25,
(except guaranteed installment
agreements):
request that the taxpayer
adjust Form W4 (following
the procedures outlined in
IRM 5.14.1.5.1(19)(a)) so
the positive amount shown
as being available for
payments is instead used
to increase current
withholding; then,
follow the instructions in
IRM 5.16 Currently Not
Collectible.
Reporting
Accounts Uncollectible
:
If, based on analysis of
Collection Information
Statements, taxpayers are
unable to make payments,
consider reporting accounts
uncollectible see IRM 5.16.
Provide taxpayers with the
address at the Campus where
the taxpayer files returns
(for mailing voluntary
payments.) Taxpayers who are
unable to make payments
should, generally, not be
granted installment
agreements.
If
taxpayers are able to make
payments, but unable to
fully
pay all bal due accounts, see
IRM 5.14.2.2 regarding
installment agreements on
specific balance due accounts.
5.14.4.3 (09-30-2004)
Installment Agreements and
Multiple Entities
Related entities can be
included in one installment
agreement. Use agreement
locator number XX63 to ensure
proper systemic monitoring of
these agreements. If one
entity has not filed tax
returns, request returns from
the appropriate entity or
individual. If the person or
entity that is missing the
returns does not file the
required returns, a
recommendation for rejection
can be given to the
independent administrative
reviewer regarding only the
person or entity that is not
in compliance, and the
taxpayer that is in compliance
may be granted an installment
agreement (if appropriate.)
The following types of taxes
may be combined in one
installment agreement:
Taxes for two or more Form
1120S corporations if they
share the same sole
officer.
A sole proprietorships
taxes (on the sole props
tax ID number) and the
individual income taxes of
the sole owner of the sole
proprietorship.
Taxes for married couples,
even if the taxes are owed
individually.
A TFRP assessment on an
officer of a corporation,
and the corporations tax
liabilities, if the
corporation is out of
business and only one
officer had a TFRP
assessed.
Note:
If more than one TIN is
included in an installment
agreement, the form for the
agreement cannot be
generated on ICS. Form 433D
must be manually prepared.
For all other installment
agreements on multiple
entities:
Ensure tax identification
numbers are
cross-referenced in order
to ensure proper input.
Campuses will input
agreements on the entity
with the earliest CSED
first.
Both agreements must cross
reference the related EIN
or SSN using ALN (XX63).
(This ensures the accounts
appear on the Installment
Agreement Account Listings
in the correct category
terminal Operators: see
IRM 2.4.30 for input
instructions.)
The primary taxpayer
identification number
(TIN) will dictate the
Campus to which the
agreement will be routed
for input. Primary SB/SE
TINs will be routed to
SB/SE Campuses. Primary
W&I TINs will be routed to
W&I Campuses for
monitoring.
The Campus that inputs the
agreement will ensure that
ALN XX63 is input on both
agreements, and the
secondary TINs tax modules
are input to IDRS status
63 and monitored at the
same Campus.
Since the secondary
agreement is monitored
wherever the primary
agreement is set up, this
will sometimes result in
SB/SE Campuses monitoring
W&I cases and W&I Campuses
monitoring SB/SE cases.
Caution:
If an IMF account is
included with an in-business
BMF account, it must be
input in accordance with the
procedures provided in IRM
5.14.7.4.1 regardless of
which TIN has the earliest
CSED. The primary TIN for
these agreements is the
business entity.
Note:
See IRM 5.19.1.5.4.7 (1) for
Campus processes.
5.14.4.4 (09-30-2004)
Innocent Spouse and
Installment Agreement
Requests
In
an "innocent spouse" case, if
the
non-petitioning
spouse requests an installment
agreement, and there is an
unreversed TC 971 AC 065 on
any balance due module or a
MFT 31 has been established,
then:
follow normal procedures
to determine if the
taxpayer qualifies for an
installment agreement; see
IRM 5.14.1.4.
If the taxpayer qualifies
for an installment
agreement make sure all
bal due accounts are
included,
including those
with TC 971 AC 065 and
establish the installment
agreement using Manually
Monitored procedures in
IRM 5.14.8.3.
If
the
petitioning spouse
in an innocent spouse case
requests an installment
agreement and there is an
unreversed TC 971 AC 065 on
any balance due module, then:
follow normal procedures
to determine if the
taxpayer qualifies for an
installment agreement and,
include all modules (even
the modules with the
unreversed TC 971 AC 065)
in calculating if the
agreement will fully pay
the liability prior to the
Collection Statute
Expiration Date (CSED).
If the taxpayer qualifies
for an installment
agreement include all
modules
except those with an
unreversed TC 971 AC 065
in the agreement itself.
Establish the agreement
using Manually Monitored
procedures in IRM
5.14.8.3.
If, after such agreements
are in effect, innocent
spouse claims are denied,
and the
petitioning
taxpayer requests addition
of the bal due account(s)
to installment agreements,
request this on Form 4844.
Note on Form 4844 that the
agreement for the case may
now be monitored by IDRS
if no other conditions
exist that are mentioned
in IRM 5.14.8.3.
Note:
Use of the procedures
provided in IRM 5.14.2.2 is
also an option if the
taxpayer is unable to fully
pay all bal due accounts
through an installment
agreement.
To
input pending installment
agreement codes (TC 971 AC
043) or installment agreement
codes (TC 971 AC 063), when an
unreversed TC 971 AC 065
already exists on a tax
module:
reverse the TC 971 AC 065
using TC 972 AC 065;
input TC 971 AC 043 or AC
063;
re-input
TC 971 AC 065 (after the
pending or installment
agreement code is on the
tax module.)
5.14.4.5 (09-30-2004)
Withdrawal of Installment
Agreement Requests
Taxpayers may withdraw
installment agreement
requests, either verbally or
in writing. Taxpayers should
be informed of this option:
if when, after financial
analysis and a discussion
with the taxpayer, it is
determined the proposed
payments may result in
economic hardship; or,
when they inform the
Service they want to
withdraw an installment
agreement request.
Exhibit 5.14.42 provides the
format for withdrawal of
installment agreement
requests. This format must be
used regardless of whether
requests for withdrawal are
verbal or written.
Verbal requests are effective
five (5) days from the day
they are received unless a
written confirmation of a
verbal request is received
within the five (5) day
period. (See IRM 5.14.4.5(5))
Include the reason for the
withdrawal request in the
appropriate part of the form.
If
after a verbal request for
withdrawal written
confirmation is
notreceived,
document the case file as to
how the request for withdrawal
occurred.
Installment agreements are
considered withdrawn
(withdrawals are effective):
upon receipt of written
requests for withdrawal;
or,
5 days after a verbal
request for withdrawal.
Withdrawals should not be
solicited by contact
employees, but questions may
be asked to clarify
misunderstanding of taxpayers'
statements.
Request input of TC 972 AC
043, (if a TC 971 AC 043 was
previously input) on the
effective date of the
withdrawal. If the case has
already been input into
installment agreement status:
request input of TC 971 AC
163 instead; and,
ensure accounts are
removed from status 60 and
the appropriate collection
status is input.
Note:
No independent review or
appeal rights are required
in this situation.
If
the installment agreement
request was a joint request on
a jointly filed return, both
taxpayers must sign one
request or separate requests
for withdrawal, in order for
the request to be honored.
Note:
If one or both of the
requests is verbal, see IRM
5.14.4.5(5)(b) regarding the
effective date.
No
independent review is required
in the case of withdrawals.
(See IRM 5.14.9.3(17))
5.14.5.1
(03-30-2002)
Overview
Streamlined and In-Business Trust Fund Express agreements
benefit taxpayers because they may be processed quickly,
without financial analysis or managerial approval.
Guaranteed agreements provide taxpayers with a one-time
account delinquency the statutory right to an agreement if
their taxes are $10,000 or less and certain other conditions
are met. Extensions of time to pay may be granted to
taxpayers able to pay by a certain date.
Streamlined installment
agreements may be approved for taxpayers under the following
circumstances:
The aggregate unpaid
balance of assessments (the SUMRY balance) is $25,000 or
less. The unpaid balance of assessments includes tax,
assessed penalty and interest, and all other assessments
on the tax modules. It does not include accrued penalty
and interest.
If pre-assessed taxes
are included, the pre-assessed liability plus unpaid
balance of assessments must be $25,000 or less.
The aggregate unpaid
balance of assessments will be fully paid in 60 months,
or the agreement will be fully paid prior to the CSED,
whichever comes first. (Use IDRS CC ICOMP) (See IRM
5.14.2.1 regarding CSED extensions)
Note:
Agreements that require
CSED extensions may not be processed as "streamlined "
agreements. (See IRM 5.14.2.1(18).)
Accounts in any status
qualify, including:
Notice status accounts;
Balance due status
accounts; and,
Pre-assessed accounts.
The following types of
taxpayers qualify for streamlined agreements:
IMF;
BMF (income tax only);
and,
Out of business BMF (any
type tax.)
A lien determination is not
required but may be made at the discretion of the revenue
officer and liens may be filed.
No managerial approval is
required.
These agreements may be
secured in person, by telephone or by correspondence.
As with all agreements, the
taxpayer must have filed all tax returns that are due prior
to entering into the agreement. (See IRM 5.14.1.3 and IRM
5.14.1.5.1.)
See IRM 5.14.11.7, regarding
reinstatement of agreements that meet streamlined criteria.
Encourage taxpayers to pay
assessed amounts greater than $25,000 to:
avoid the need for
securing financial statements; and,
qualify for streamlined
agreements.
(See IRM
5.14.1.5(8)(Example))
Taxpayers may be granted
streamlined agreements based on the criteria provided in IRM
5.14.5.2(1) (9), even if they are able to fully pay their
accounts.
Penalty and interest
continue to accrue during installment agreements. If
taxpayers are notified of this they may decide it is in
their best interest to fully pay bal due accounts.
Internal Revenue Code (IRC)
section 6159(c) requires the Service to accept proposals of
installment agreements under certain circumstances. In
accordance with IRC 6159(c) the Service must accept
proposals to pay in installments if taxpayers:
owe income tax only of
$10,000 or less;
have filed and paid all
tax returns during the five years prior to the year of
the liability;
cannot pay the tax
immediately (see (2) below);
agree to fully pay the
tax liability within 3 years;
file and pay all tax
returns during agreements; and,
have not had installment
agreements during the prior five year period.
Note:
The $25 minimum monthly
payment does not apply
to guaranteed installment agreements. (See IRM 5.14.4.2.)
As a matter of policy the
Service grants guaranteed agreements even if taxpayers are
able to fully pay their accounts. (See also IRM 5.14.1.5(8),
and IRM 5.14.5.2(10).)
Unlike the criteria for
streamlined agreements, the dollar limit for guaranteed
agreements of $10,000 applies to tax only. The taxpayer may
owe additional amounts in penalty and interest (both
assessed and accrued) and qualify for a guaranteed
agreement, so long as the tax alone is not greater than
$10,000.
Guaranteed installment
agreements may be granted by revenue officers and other
contact employees. No approval beyond the level of the
contact employee is required unless the CSED needs to be
extended. Both the agreement and the CSED extensions require
Group Manager approval. (See IRM 5.14.2.1 and IRM 5.14.9.2.)
IDRS CC ICOMP will be used
to determine if the tax, including statutory additions, can
be fully paid within three years.
If taxpayers do not qualify
for guaranteed agreements, consider streamlined agreements
prior to considering other alternatives. Process guaranteed
agreements as streamlined agreements.
Penalty and interest
continue to accrue during these and all other
installment agreements, though they are guaranteed by law.
If taxpayers are notified of this they may decide it is in
their best interest to fully pay bal due accounts.
5.14.5.4
(09-30-2004)
In-Business
Trust Fund Express
Installment Agreements
In-Business Trust Fund
(IBTF) Express
installment agreements may be granted if:
pre-assessed liabilities
plus the unpaid balance of assessments is $1,500 or
less. (IRM 5.14.5.2(1)(a) describes the composition of
unpaid balance of assessments.)
Taxes are fully paid in
24 months, or before the CSED, whichever is earlier.
(Use IDRS CC ICOMP to calculate agreement lengths; see
IRM 5.14.2.1 regarding CSED extensions.)
Note:
ACS and Campuses may grant
Express installment
agreements if pre-assessed liabilities plus the unpaid
balance of assessments is $10,000 or less.
If accounts qualify for IBTF
Express agreements:
No financial statement
is required.
Input bank and
receivables information to ICS.
No lien determination is
required. Liens may be filed if they will protect the
government's interest (such as if a property sale is
imminent).
No Trust Fund Recovery
Penalty determination is required.
Check IDRS for (and
verify with taxpayers) filing and payment compliance. If
not in filing compliance, installment agreements may not
be granted.
If for any reason
rejection of installment agreements is planned, refer
for Independent Administrative Review. (See IRM
5.14.9.3.)
Use agreement locator
number (ALN) 0215.
No managerial approval is
required.
Monitoring requirements:
No further field action
is required. No monitoring is necessary in Case
Processing Support or the field.
Request status 60
immediately after approval, for systemic monitoring of
these agreements.
Note:
Approval of installment
agreements on ICS does not
generate status 60 on IDRS. Forward approved documents on
Forms 795.
If IBTF Express agreements are in default, or are
terminated, they may be reinstated or new agreements may be
granted immediately if:
The taxpayer
re-qualifies for an agreement under the above
guidelines, or other guidelines provided in this manual.
(Also see IRM 5.14.11.)
The Collection Statute
Expiration Date (CSED) is considered (See IRM
5.14.5.4(1)(b).)
Business accounts over
$1,500 do not qualify for IBTF
Express agreements.
Use Streamlined
procedures (IRM 5.14.2.2) for
income taxes on in business accounts and
out of business
accounts $25,000 or less.
See IRM 5.14.7 for IBTF
accounts that do not meet the above criteria.
W&I and SB/SE Campus
Compliance and ACS employees may grant IBTF
Express agreements with
the following modifications:
Input bank and
receivables information to IDRS CC LEVYS.
Use ALN XX15. (XX =
originating function; see Exhibit 5.14.12)
If pre-assessed
liabilities plus the unpaid balance of assessments is
$10,000 or less.
5.14.5.5
(09-30-2004)
Extensions of Time to Pay
Extensions of time to pay
provide a specific date by which full payment of taxes is
expected. Extensions may be granted for up to 120 days for
all taxpayers. Encourage taxpayers to pay within 120 days by
using one of the following methods:
Deferring payments to
other debts
Selling assets
Borrowing from friends
or family
Getting a loan (using
home equity or other assets as collateral for a loan)
Getting someone to
co-sign for a loan
Borrowing from a 401K or
retirement plan
Using available credit
on a credit card (Cash advance or credit card payments)
Note:
Explain to the taxpayer the benefits of paying as soon as
possible. Interest and penalty continues to be charged on
the unpaid balance until tax, interest, and penalty is
paid in full. The interest on a loan or credit card
payments may be less than the combined penalty and
interest charges imposed by the Internal Revenue Code.
Extensions of time to pay
are not installment
agreements and do not provide for periodic payments. No
forms are required. Form 433D may not be used. TC 971 will
not be input.
Exception:
Campuses use TC 971 for
extensions. See IRM 5.14.5.5(12).
Lien filing is not required.
Do not issue Notices of
Intent to Levy, Notice of Hearing (LT 11 or Letter 1058DO)
nor levies during granted extension periods, unless
collection is in jeopardy or at risk.
Note:
This applies even if
taxpayers are given deadlines within the extension period
and these deadlines are not met.
Example:
A revenue officer gives the
taxpayer a 60 day extension of time to pay and 30 days to
have all federal tax deposits current. The taxpayer has
not made all the current tax deposits by the 31st day.
Enforcement is not appropriate until after 60 days pass,
unless collection is in jeopardy or at risk.
Extensions may be granted in
person, by telephone or by correspondence.
When an extension is granted
on a balance due account, document the case history with the
terms of the extension and levy source information. On ACS
cases, telephone the ACS call site and provide the extension
and levy source information so the call site can update the
taxpayer's records.
For extensions up to 75
days, on accounts not yet in status 22 or 26, request input
of command code STAUP via Form 4844 for the payment due date
plus four cycles.(Maximum STAUP is
15 cycles.) Specify next status 58 except when
the current status is 58, then specify next status 22. In
addition, request input of levy sources.
Example:
The taxpayer is granted an
extension of time to pay of 7 weeks. Request input of
STAUP for 7 cycles (weeks) plus 4 additional cycles
(weeks.) Total STAUP requested: 11 cycles.
For STAUPs of 9 to 15
cycles, an open control base must be maintained on the
module. If not opened, the status change may occur earlier
than scheduled. Record the following in the remarks section
of Forms 4844:
Approved Extension of Time to Pay Input
STAUP 58 (or 22), XX (09 to 15) cycles. Note: Please
open control base on module to prevent early release of
STAUPSee IRM 2.4.28 for input criteria.
Prior to the expiration of
the original STAUP
request an additionalSTAUP.
Reminder:
The maximum number of
cycles for STAUP is 15 (105 days). Request an open control
base on the module when the second STAUP is 9 or more
cycles.
Notice status taxpayers with
extensions of time to pay should be advised to send payments
to Campuses with copies of their most recent notices from
the IRS. On ACS cases, advise taxpayers to send payment to
the ACS address at the Campus.
Hold extension of time to
pay bal dues in inventory until due dates. These are not
installment agreements.
Reminder:
Do not request input of TC
971 AC 063 or AC 043.
Although extensions of time
to pay are not installment agreements, and may not be input
to status 60 by the field, they may be input to status 60 by
Campuses, and TC 971 AC 063 is input on the tax modules. To
determine if a non-field status 60 is an extension of time
to pay, check IAGRE/IADIS. If the Agreement Locator Number (ALN)
is 9999, the taxpayer was granted an extension of time to
pay.
Note:
If taxpayers do not pay
within the extension period, Campus will input TC 971 AC
163 before transferring cases to the field.
5.14.6.1 (03-30-2002)
Overview
IRM 5.14,
Installment Agreements, is primarily for use by
Collection contact personnel. In addition, it is
referenced by other functions for installment
agreement policy and procedures. This chapter
provides cross-functional authority to grant
installment agreements and references actions
necessary in the installment agreement process.
Collection personnel should reference this
chapter to learn about other functions'
installment agreement authority, and the types
of assistance other functions may request.
5.14.6.2 (09-30-2004)
Multi-functional Agreements
The authority to
grant installment agreements has been extended
to other contact functions within the Service to
improve one-stop service, reduce taxpayer
burden, encourage voluntary compliance and
utilize resources more effectively. The
functions are: Appeals, Tax Exempt and
Government Entities, Examination, Taxpayer
Advocate, Submission Processing, and Field
Assistance.
Note:
IRM 5.19
provides procedures for Campuses, ACS and
toll-free.
Multi-functional
installment agreement authority is limited to
certain types of accounts with an aggregate
unpaid balance of assessment less than or equal
to $100,000.
The types of
accounts this authority is limited to are
individual accounts, corporate accounts in
which the only open periods are Form 1120
modules, and out of business sole proprietor
accounts.
Note:
(1) The
limitation on dollar amount does not apply
to agreements Appeals can consider under
Collection Due Process or the Collection
Appeals Program. (See IRM 8.7.2.4.2.1(3),
Appeals Technical and Procedural
Guidelines).
Note:
(2)
Multi-functional installment agreement
authority does not
extend to granting agreements in
accordance with the procedures provided in
IRM 5.14.2.2.
See
streamlined installment agreement procedures
for accounts with an aggregate unpaid
balance of assessments less than or equal to
$25,000, in IRM 5.14.5.2.
See
guaranteed installment agreement procedures
for accounts with income tax only of $10,000
or less, in IRM 5.14.5.3.
Note:
This
authority is limited to individual income
tax accounts.
See
In-Business Trust Fund Express for accounts with an
unpaid balance of assessment of $1,500 or
less, in IRM 5.14.5.4.
Note:
This
authority is limited to in-business BMF
accounts.
Multi-functional
authority to grant extensions of time to fully
pay is limited to accounts with aggregate unpaid
balances of assessment less than or equal to
$100,000. Extensions may be granted for up to
120 days. (See IRM 5.14.5.5 regarding Extensions
of Time to Pay.)
The
multi-functional installment agreement authority
levels apply to assessed and pre-assessed
account including taxpayers who state an
inability to pay when they file their return
timely or late.
If taxpayers do
not qualify for guaranteed, streamlined or
Express
installment agreement processing, a CIS is
required. Financial analysis may be done by the
function initiating the agreement if sufficient
expertise exists. (See IRM 5.15 regarding
financial analysis.)
Financial
statementson those cases which do not qualify
for guaranteed, streamlined, or
Express
processing require verification of income and
expenses. Verification may be done by the
function initiating the agreement if sufficient
expertise exists. Research of local property
records regarding real property, personal
property and motor vehicle ownership is not
required.
See IRM
5.14.1.5.2 regarding lien filing. Lien filings
will be requested from the Collection function
on Form 4844, Request for Terminal Action, or
other locally developed forms.
Reminder:
If a Notice of
Federal Tax Lien (NFTL) is to be filed, the
taxpayer must have been advised in advance.
If the function
initiating the agreement is not able to conduct
financial analysis or verification, assistance
will be sought from Collection personnel, or the
taxpayer will be referred to Collection. The
function initiating the agreement may assist the
taxpayer in completing the CIS before referring
the taxpayer to Collection.
Upon
identification of an installment agreement
request, the case-file will be noted that an
installment agreement is "pending." (See IRM
5.14.1.3 regarding criteria necessary for
identification of "pending" status.)
If a CSED
extension is appropriate see IRM 5.14.2.1.
Installment
agreements will be approved by functions that
initiate agreements. Completed forms will be
routed as follows:
All field
functions initiating installment agreements
will route completed forms to Case
Processing.
Appeals may
input installment agreements secured within
its function according to local guidelines.
If the
function initiating the agreement is not
located in an area office or has made
arrangements to send completed forms
directly to a Campus, then completed forms
will be routed to Compliance Service
Collection Operation (CSCO)(formerly SCCB)
for processing.
If a Campus
secures an original installment agreement
and Form 900 waiver, copies of
both forms
will be forwarded to the Case Processing
Support function in the area where the
taxpayer resides.
If an account
does not fall within the multi-functional
guidelines or a function is unable to grant an
installment agreement for any reason, assistance
will be sought from the Collection function or
the taxpayer will be referred to Collection.
If the proposed
installment agreement cannot be granted due to
the taxpayer's non-compliance with depositing or
estimated tax payment requirements; failure to
provide information, (given a reasonable
deadline); failure to sign Form 900, Tax
Collection Waiver, then the procedures in IRM
5.14.9.3 and IRM 5.14.9.4 should be followed
before the case is referred to field revenue
officer groups. See 5.19.1.5.4.1.
Local procedures
should be developed by SB/SE Area Collection
functions to accommodate other functions seeking
assistance. Collection is responsible for the
administration of installment agreements.
5.14.6.3 (09-30-2004)
TC 971 Inputs by Examination
Accounts under
examination require special handling.
Examination
employees will ensure a TC 971 AC 043 is
input on IDRS within 24 hours of the
taxpayer's request for an IA (see IRM
5.14.1.3), and note activity records
regarding the IA request and TC 971 request
date. Form 3177, Notice of Action for Entry
on Masterfile, or Form 4844, Request for
Terminal Action, is used to request IDRS
input of TC's 971 and 972. Examination Input
functions must maintain copies of completed
forms in accordance with Internal Revenue
Manual (IRM) 1.15.2, Records Disposition.
If taxpayers
disagree with examination changes, then
Examination employees will note Form 3198,
Special Handling Procedures: "Taxpayer
requested an IA" . This will notify Appeals
to finalize and/or coordinate IA requests
once examination issues are resolved. If no
deficiency results, Appeals will ensure
reversal of the TC 971 (see paragraph "d"
below).
For agreed
deficiencies over $25,000 (above streamlined
authority), Examination employees will
complete Form 9465, IA Request and forward
it to the appropriate Campus. If possible,
Examiners should request that taxpayers
complete Collection Information Statements
and attach these to IA requests (Form 433A
or 433F individuals, Form 433B for
businesses.) Examiners are not required to
verify information on Forms 433.
If TC 971 AC
043 is input, but a deficiency assessment is
not
recommended, Examination employees should
ensure input of TC 972 AC 043 to reverse the
TC 971.
If IDRS
reflects a TC 971, AC 043 and notices are
issued to taxpayers (or accounts are
assigned for collection) follow-up action
should be taken. Consider installment
agreement requests indicated by TC 971 AC
043 regardless of which function received
the request. Note that TC 421 (Reverse
Examination Indicator) means the account is
no longer under examination.
5.14.7.1
(09-30-2004)
Overview
This
chapter provides procedures for processing installment
agreements for Business Masterfile (BMF) accounts including
in business trust fund (IBTF) bal dues. The Business
Masterfile is primarily dedicated to those accounts with
Employer Identification Numbers (EINs.) Many of these
accounts involve in-business payroll tax accounts, and/or
large dollar accounts. The procedures in this section apply
to balance due, unassessed liabilities on secured returns,
and to liabilities in notice status. These procedures are
applicable only if taxpayers can
pay operating expenses as well as current and delinquent
taxes.(See IRM 5.14.7.2(4).)
5.14.7.2
(09-30-2004)
Summary of Interview and Financial Analysis for Business
Accounts
Ensure the taxpayer receives
Publications 1 and 594. (See IRM 5.14.1 regarding taxpayer
rights and interest based interviews.) If the taxpayer is
able to fully pay the liability, request full payment of the
tax, penalty and interest. The taxpayer must be encouraged
to pay off the tax liability as quickly as possible. If the
liability cannot be paid in full, encourage the taxpayer to
pay within 120 days (See IRM 5.14.5.5). Complete a full
compliance check, including a review of deposit requirements
(if applicable.) Make a lien determination and inform the
taxpayer of the Notice of Federal Tax Lien. Also consider
issuance of Letter 903 (L903), if appropriate. The L903
informs taxpayers they may be required to file Form 941 on a
monthly basis unless they make timely FTDs.
If trust fund taxes are
involved, the trust fund recovery penalty should be fully
discussed with the taxpayer, and Form 4180, "Report of
Interview with Potentially Responsible Officer" should be
taken, or the history should be documented as to the reason
the interview was not conducted. (See IRM 5.14.7.4.1.1.)
With the taxpayers
assistance, a Collection Information Statement (CIS) should
be completed, except when the taxpayer qualifies for an
extension of time to pay, streamlined agreement, or IBTF
Express agreement. It is
not necessary to complete a financial statement on cases
where the account balance is below the deferral level cited
in 3.2 of LEM V.
Note:
In-Business Trust Fund
taxpayers do not qualify for Streamlined Agreements, but
may qualify for IBTF Express
agreements. (See IRM 5.14.5.4.)
When an inability to pay
delinquent and accrued taxes is indicated, the following
considerations are necessary:
if the taxpayer cannot
pay operating expenses and current taxes, then deferring
action on delinquent and accrued taxes may serve no
useful purpose. Appropriate collection action such as
levy, seizure, or a trust fund penalty, should be
considered, to protect the government's interest. The
taxpayers interests must also be considered, and the
financial statement should be reviewed thoroughly with
the taxpayer to determine if there is a way to reduce
expenses in order to make payment on the taxes and avoid
enforced collection action. (IRM 5.14.7.4.1 provides
procedures for financial statement analysis.)
if it is determined the
taxpayer can pay current taxes as well as operating
expenses, and pay delinquent taxes, then follow the
installment agreement procedures in IRM 5.14.7.4 and IRM
5.14.7.4.1.
if taxpayers are in
business, are currently pyramiding trust fund taxes,
and have three or
more trust fund bal dues assigned to the collection
field function, then they are considered "repeaters."
These taxpayers may not immediately be granted
installment agreements.
If, however, after
contact, taxpayers originally classified as repeaters do
not continue to accrue liabilities and begin making FTDs
and file all appropriate returns (so that they are in
compliance with all filing requirements); then, they are
no longer considered repeaters and may qualify for
installment agreements.
Note:
When appropriate, use
Form 9297 as provided in IRM 5.14.3.1 to request
payment, federal tax deposits and tax returns.
If, based on the above,
taxpayers are in current compliance, then see IRM 5.14.7.3,
IRM 5.14.7.4 and IRM 5.14.7.4.1 (and their sub-sections) to
determine if installment agreements may otherwise be
approved.
Reminder:
If additional information
is needed (prior to approving an installment agreement)
provide the taxpayer with deadlines for submitting the
information, along with requests for payment (as provided
in IRM 5.14.3.1.)
Amounts due on unassessed
returns may be included in installment agreements.
Installment agreement
payments should be applied in accordance with IRM 5.14.7.5.
5.14.7.3
(09-30-2004)
Summary of Agreement Criteria for Business Accounts
As noted in IRM 5.14.7.2(4)(b), taxpayers
must be able to pay current taxes and current operating
expenses to qualify for an installment agreement on accrued
and delinquent taxes.Enforcement
action will not be taken while the installment agreement is
in effect, unless collection is in jeopardy. Once an
agreement is in effect, if there is a default, send Letter
2975(DO) to the taxpayer. The taxpayer is entitled to appeal
the default. No levy action may be taken for 30 days from
the date a taxpayers agreement is terminated. (See IRM
5.14.11.) Taxpayers should be advised that collection action
may resume 30 days after termination of an agreement. (See
IRM 5.14.11.3 regarding reasons for termination of
installment agreements.)
See IRM 5.14.4.1.1for the
30-day notification requirement, when changing the amount or
terms of the agreement.
In certain cases contact
personnel and revenue officers performing contact duties can
grant extensions of time to pay and installment agreements
on BMF notice or balance due accounts without securing a CIS
or preparing a 433D. (See IRM 5.14.4.2, IRM 5.14.5.2, IRM
5.4 and IRM 5.14.5.5.)
The Trust Fund Recovery
Penalty assessment statutory period must be considered on
corporate taxpayers, (IRM 5.14.7.4.1.1 describes necessary
actions regarding TFRPs.) Assessment determinations must be
made. (See IRM 5.7.4.8)
IRM 5.14.7.4.1 describes the
financial analysis necessary for in-business trust fund
installment agreements.
IRM 5.14.7.4.2 describes the
approval process for in business installment agreements.
5.14.7.4
(09-30-2004)
InBusiness BMF Installment Agreements for Accounts $1,500
or Less (IBTF Express
IAs)
For accounts with unpaid
balance of assessments plus any pre-assessed amounts of
$1,500 or less that will fully pay the tax, penalty,
interest and accruals within two years:
No monitoring is
required by Case Processing Support or revenue officers.
These cases are closed
from active inventory in the same manner as regular
installment agreements. "Status 60 IBTF
Express" . should be
chosen on the Integrated Collection System (ICS) menu.
(See IRM 5.14.5.4 for
criteria relating to these agreements).
5.14.7.4.1 (09-30-2004)
In-Business Trust Fund Installment Agreements (Accounts
Above $1,500) Including Financial Analysis and
Determining Ability to Pay
If Notices of Federal Tax
Lien were not previously filed, make a lien determination.
(See IRM 5.14.1.5.2 and IRM 5.12.2.8.1.)
Verify current compliance
with filing and deposit requirements.
Consider the procedures in
IRM 5.7.2 for special deposits and monthly filing.
Determine the taxpayer's
ability to pay. (In addition to the information provided
in this sub-section, also see IRM 5.14.1.5)
Secure Form 433B,
Collection Information Statement (CIS) for Businesses and,
if appropriate, Form 433A, CIS for Individuals. If these
in-business taxpayers can fully pay liabilities from
current assets and/or income they do not qualify for
installment agreements. Full payment should be requested.
Exception:
It is not required that
Form 433B be secured if taxpayers qualify for
Express agreements.
Taxpayers should be encouraged to make payments
necessary to reduce the unpaid balance of assessments to
$1,500 in order to qualify for
Express agreements, to avoid the necessity of
a protracted contact and unnecessary analysis.
For agreements on accounts
up to $25,000 that will satisfy liabilities within 5
years:
No verification of the
CIS is required;
Input bank and
receivables information on ICS.
If appropriate,
request that taxpayers sell assets or borrow on equity
in assets in order to make payment on the delinquent
taxes; and,
As noted in IRM
5.14.7.2(4)(b), ensure that the taxpayer has the
ability to pay current operating expenses as well as
current taxes.
For all other agreements
(those that do not meet Express
criteria, or are above $25,000, [see IRM 5.14.7.4.1(6)]:
Verify income and
expenses. Use bank statements to verify both income
and expenses;
Request documentation
if assets, liabilities, expenses or income appear
questionable;
Complete record checks
to determine ownership and equity in real and personal
property, including motor vehicles;
If appropriate,
request that taxpayers sell assets or borrow on equity
in assets in order to make payment on the delinquent
taxes.
As noted in IRM
5.14.7.2(4)(b), ensure that the taxpayer has the
ability to pay current operating expenses as well as
current taxes.
Check corporate officer
and partner individual compliance. Although installment
agreements are based on the taxpayers' ability to pay, it
is the Service's policy to check that the principals of
taxpayer businesses are in compliance with their filing
requirements when considering an installment agreement for
the business. For further information on compliance checks
see:
IRM 5.1.11.2 regarding
compliance checks in general;
IRM 5.14.1.5.1(2)(b)
regarding sole proprietors; and,
IRM 5.14.4.3 regarding
"Installment Agreements and Multiple Entities."
Consider a Trust Fund
Recovery Penalty (TFRP) assessment. (See IRM 5.14.7.4.1.1
and review the procedures provided in IRM 5.7.4.8 and IRM
5.7.8.)
Note:
IBTFExpress
agreements do not require TFRP consideration, nor cross
compliance checks on officers or partners.
5.14.7.4.1.1 (09-30-2004)
Trust Fund Recovery Penalties and Installment
Agreements
Before granting
installment agreements the trust fund recovery
penalty must be considered, the assessment
statute expiration date protected, and an
assessment determination made on all in-business
trust fund cases, excluding IBTF Express, see
IRM 5.14.7.4.
Area management must
ensure consideration is given to securing waivers to
extend the statutory period for assessment from each
responsible individual when the delinquent taxes will
not be fully paid prior to the original ASED.
When soliciting waivers
from responsible individuals, notify them of their right
to refuse to extend the period of limitations, or to
limit such extension to particular issues, or to a
particular period of time. Taxpayers must be notified of
their right of refusal each and every time they are
requested to sign a waiver extending the period for
assessment.
It should be fully
explained to taxpayers that signature on a waiver,
extending the period for assessment, will allow the
Service to collect the delinquent and accrued taxes
through an installment agreement which extends beyond
the original Assessment Statute Expiration Date (ASED).
ASEDs should be extended
to the end-date of agreements, plus one year, to allow for skipped payments
and interest rate changes. (Use CC ICOMP)
Note:
Extend the ASED on all
trust fund tax modules to the end-date of the
agreement plus one year, even if some trust fund bal
dues will be fully paid with the first installment
payment.
In general, do not
request assessment of Trust Fund Recovery Penalties
(TFRPs) if taxpayers meet the terms of installment
agreements. However, TFRPs must be considered on
taxpayers, and the following procedures followed.
If the agreement will
not fully pay all bal dues at least a year prior to the
earliest Assessment Statute Expiration Date (ASED),
then:
Assemble all
documentation for completion of the penalty to the
point of proposing assessment;
Complete interviews
for all potentially responsible persons, and any
other interviews necessary to determine
responsibility and willfulness.
Secure 433A
(Collection Information Statement) from all
potentially responsible persons. Conduct financial
analysis to determine whether the penalty, if
assessed would be collectible.
Request signature of
Form 2750, "Waiver Extending Statutory Period for
Assessment of Trust Fund Recovery Penalty" from all
potentially responsible officers. See IRM
5.14.7.4.1.1(1) through (4).
If a potentially
responsible officer refuses to extend the ASED, and
the trust fund recovery penalty is determined
collectible, complete and recommend assessment of
the TFRP for that responsible person.
If potentially
responsible persons have the ability to pay from current
assets or income, request payments be made to reduce the
trust fund portion of the liability. If they have the
ability to make a significant payment or payments on the
trust fund portion of liabilities, but do not make
payments (or do not make plans for payment from personal
assets) consideration should be given to recommending
assessment of the TFRPs. If TFRPs are assessed on these
cases, lien determinations should be made and, if
appropriate, liens should be filed, but no other
collection action should be taken (unless otherwise
warranted) during installment agreements.
Exception:
If taxpayers were
"repeaters" , the trust fund recovery penalty normally
will be assessed. (See IRM 5.14.7.2(4)(c).)
Upon completion of trust
fund computations on ATFR (Automated Trust Fund Recovery
Application) complete Form 3210 to transmit the case to
Control Point Monitoring (CPM).
If TFRPs are assessed;
notify these taxpayers:
they should respond
to notices regarding the TFRP; and,
payments made to the
TFRP accounts will be subtracted from the accounts
upon which the TFRP was based.
Trust Fund Recovery
Penalty accounts and case files require
SPECIAL HANDLING
during in-business trust fund installment agreements.
These accounts,
whether assessed or assembled (but not yet proposed
see (5) above) must be assigned to the Case
Processing Unit where the IBTF agreement is being
monitored and a cross-reference to the BMF account
should be input on ICS.
Make lien
determinations on these accounts. (See IRM
5.14.7.4.1.1(14) and IRM 5.14.7.6 regarding opening
OIs for completion of TFRPs and lien
determinations.)
If these TFRP
taxpayers request installment agreements or submit
offers in compromise, these should be considered
based upon their ability to pay.
Hard copy TFRP files,
containing copies of bank statements, signature cards,
and all other documents relative
to assertion of TFRPs must be retained in
Case Processing function during agreements. (See IRM
5.14.8.6 regarding disposition of these documents after
full payment.) These files must be retained in Case
Processing during agreements:
to assess previously
unassessed penalties if necessary; and,
for processing
abatement claims, bankruptcy proofs of claim,
offers, appeals, and similar actions.
The files should be
labeled either:
"Assessed
TFRP-IBTF IA Backup Documents"
(Associate Balance Due Account
and Lien Determination OIs with these files);
"Unassessed TFRP-IBTF IA Backup
Documents Earliest ASED is:"
.
If TFRP investigations
are incomplete but all other actions and analysis
necessary for granting installment agreements have been
completed:
Group managers
should approve agreements; and
OIs should be opened
for revenue officers to complete the TFRP
investigation.
Complete lien
determinations as provided in IRM
5.14.7.4.1.1(11)(b). Liens may be filed if
appropriate but no enforcement action should be
taken on these accounts unless the IBTF IA is
terminated.
Once the TFRP has
been completed, assessed and a lien determination
made (and, if appropriate, lien filed) forward the
file to the Case Processing Unit where the
installment agreement is being monitored.
Note:
See IRM
5.7.4.8.1(5) if agreements will fully pay bal dues
more than one year prior to ASEDs.
TFRPs must be considered
and, if appropriate, assessed in connection with
consideration of installment agreements for any out of
business corporation.
5.14.7.4.2 (09-30-2004)
Approval and Monitoring
Complete Form 433D with
the taxpayer's signature, if available. (See IRM
5.14.1.5.3(7) and IRM 5.14.1.5.3(8) regarding the
necessity of obtaining signatures for certain agreements,
and IRM 5.14.7.4.2(4) regarding Integrated Collection
System (ICS) choices if signatures are required.
Unapproved agreements may
not be held to monitor compliance.
Note:
See IRM 5.14.3.1 on
requesting and accepting payments when installment
agreements are NOT
in effect and during pending installment agreements.
Choose the appropriate
monitoring location on ICS. These cases will be monitored
in Case Processing Support. As noted in IRM 5.14.7.4.2(14)
through (17), local procedures will establish which Case
Processing Groups should be used if there is more than one
in an SB/SE area.
Note:
If a paper Form 433D was
signed by the taxpayer and approved by the manager,
choose ICS Installment Agreement Option B, otherwise use
ICS Installment Agreement Option A.
Select "Status 60 Case
Processing (IBTF)" .
While preparing the
request through ICS, a prompt will alert the user if there
are unreversed TC 971 AC 063s on any tax modules. Respond
"No" to the question: "Do you want to input the 971s?" ,
then proceed with completion of the document. After
completion of the installment agreement, determine which
modules do not have unreversed TC 971 AC 063 and request
input of TC 971 AC 063 on those modules. This may be
requested through ICS , Form 3177, or Form 4844.
433D completion on ICS
sends an approval notification to the manager under Option
A only. No approval notification is sent to the manager
under Installment Agreement Option B on ICS.
Option A on ICS: Approval
by the group manager using the ICS Installment Agreement
Option A generates:
Letter 2849 or 2850:
These letters provide taxpayers with notice of the
approval of their agreement as well as the terms and
conditions of the agreements.
A SPB item (Other
Investigation) for Case Processing to monitor the
case.
An Agreement Locator
Number (ALN) " 0215" ; Subcode of "900" ; and a
Location Code of "IBTF" .
Use Option B only if hard
copy (non-ICS) installment agreements are used and
approved.
Caution:
Option B on ICS does not
generate the systemic information discussed in IRM
5.14.7.4.28(a) through (d).
Reminder:
Status 60 is NOT input to
IDRS based on approval of installment agreements on ICS.
Ensure Form 433D or 2159 is completed and sent to Case
Processing for input, or status 60 will NOT be input.
Option B generates only
those items listed in IRM 5.14.7.4.28(e) and (f). Also,
use of Option B requires that the contact employee must
request input of Transaction Code (TC) 971 Action Code
(AC) 063 on all appropriate modules (if no reversed TC 971
AC 063 is on the module.) This may be requested through
ICS or on a paper document Form 3177 or Form 4844.
After approval, revenue
officers must ensure taxpayers:
are informed payments
must be made whether or not notices are received
notice from a Campus:
receive Letter
2849/2850 or approved 433D;
Note:
These should provide
a payment address for the taxpayer's Campus.
In-business trust fund
installment agreements input to IDRS Status 60 must be
manually monitored in Case
Processing Support. Forward approved agreements
to Case Processing Support along with the original Trust
Fund Recovery Penalty Package, if one was prepared after
taking the actions described above.
Write: "In
Business Trust Fund IA Earliest CSED: _____, Earliest
ASED _____" on the routing slip or transmittal
document, and on the agreement form itself.
Reminder:
Installment agreements
must be fully paid prior to CSEDs or may not be approved
and will not be transferred to Case Processing for
monitoring.
Case Processing:
will rely fully on the
CSED and ASED information provided in accordance with
IRM 5.14.7.4.2(13).
will not accept
installment agreements for monitoring unless ASEDs and
CSEDs have been properly addressed, and marked in
accordance with the procedures provided in IRM
5.14.7.4.2(13).
is not responsible for
reviewing the CSEDs and ASEDs of installment
agreements it receives (for monitoring) either on
initial receipt, nor on an ongoing basis.
is,
however, responsible for ASEDs and CSEDs associated
with liabilities accrued while cases are assigned to
it for monitoring.
will ensure proper
case actions are taken if taxpayers do not remain in
compliance with the filing and paying requirements
during installment agreements. Newly accrued
liabilities are the responsibility of Case Processing
up to the point the case is transferred to a field
group or other disposition or resolution for the case
is determined.
(See also IRM 5.14.9.5(5)
regarding case assignment derivation for cases being sent
to Case Processing.) Upon receipt in Case Processing, the
TSIGN will be checked and, if necessary, changed to
reflect proper assignment. In general, the case will be
TSIGNed to AO98XX00.
AO = the Area (That
number in SBSE is the Area number plus 20.)
TO = the Territory (98
is for Case Processing Support.)
XX = the unit in Case
Processing that will be responsible.
Note:
The unit monitoring
number (XX) will be one of four numbers: 66, 67, 68,
or 69.
00 = the group manager
of Case Processing Support (CPS).
Systemic transfer of
accounts to Case Processing servers will occur when IBTF
IAs are approved.
Exception:
IBTF Express agreements
are not monitored in Case Processing (see IRM 5.14.5.4.)
To determine the proper
Case Processing Support group number for an area, add the
number 20 to the area number. For example, Florida is SBSE
Area 5. The Area Office (AO) is therefore 25. (5 + 20.)
Therefore, the assignment number for Case Processing is
259868 or 259869. Some areas have more than one ICS server
in Case Processing. For these areas local management will
establish which Case Processing Units will be used by
which SB/SE territories within the area.
Note:
Consult local procedures
for proper Case Processing Group assignment numbers. See
IRM 5.14.7.4.2(15) for additional assignment
information.
Indicate on the agreement
form (or on an attachment) what must be monitored,
including anticipated FTD amounts and due dates.
Advise the taxpayer
that the case is being transferred for continuous
monitoring; provide pre-addressed envelopes (if
available) with the proper mailing address; and inform
the taxpayer that reminder notices will not
immediately be sent, and financial reviews may be
conducted. (See IRM 5.14.4.1.1.)
The SPB item created
when installment agreements are approved provide a
list to check that includes installment payment;
quarterly amounts to be deposited; and returns the
taxpayer is required to file.
It is systemically
possible to monitor agreements at the group level, but
this practice is discouraged. If an agreement must be
monitored at the group level, request TSIGN AOTO XX99. (AO
[the same as above], TO is the territory, XX identifies
the group; 99 identifies an in-business IA). When
available, provide the taxpayer with pre-addressed
envelopes. (See IRM 5.14.8.4 regarding monitoring IBTF IAs
in Case Processing.)
5.14.7.5
(09-30-2004)
Payments on Trust Fund Accounts During approved
In-Business Trust Fund Installment Agreements
Due to the Trust Fund
Recovery Penalty (TFRP) (reference is Internal Revenue Code
6672) more than one entity may be liable, or become liable,
for the trust fund portion of liabilities (penalty amounts).
Therefore, when businesses enter into installment agreements
the entities or individuals liable for the TFRP may prefer
(and request that) the taxpayer's payments be applied to the
trust fund portion of the bal due accounts. If this occurs,
taxpayers should be notified that, in accordance with
Treasury Regulation 301.61591(b)(1)(i):
Although voluntary,
installment agreement payment application is governed by
the terms of agreements.
As stated on the
agreement form: " We will apply all payments on this
agreement in the best interests of the United States."
Taxpayers
are not permitted to designate
installment agreement payments.
Installment agreement
payments will be applied in the best interests of the
United States, regardless of the policy to apply
payments to all tax first then penalties and interest
when dealing with trust fund modules.
Individuals who are
potentially responsible for TFRPs should be encouraged to
make payments from their own resources. These payments are
not considered to be installment agreement payments. (See
IRM 5.14.1.3(8) and IRM 5.14.1.3(9)(Example (4).) In
addition, the following examples further illustrate common
interactions between installment agreements and TFRPs:
Example:
(1) ABC Inc., has not made
a request for an installment agreement. Mr. Smith, officer
of ABC Inc., tells the revenue officer that he will pay
$500 per month toward the trust fund portion of a tax
liability with personal funds. The trust fund penalty has
not been assessed and Mr. Smith has not yet been
determined to be responsible for a TFRP. Also, the bal due
period(s) from which the liability may be derived have not
been specifically identified. Since the liability has not
been identified this is not a pending installment
agreement. Also, Mr. Smith must be informed that any
payments will be considered "voluntary" , and may be
applied according to his instructions. Information
regarding the contact must be documented in the case
history. (See also IRM 5.14.3.1(3) and (5) regarding the
distinction between "voluntary" , " installment agreement"
, and "requested" payments.)
Example:
(2) (Same scenario as
Example 1 above except...) Mr. Smith has signed Form 2751
regarding the trust fund recovery penalty of ABC Inc. As
long as Mr. Smith provides a specific payment amount (and
his request includes the information required by IRM
5.14.1.3(4)) this is a pending installment agreement. Note
that the installment agreement is pending for Mr. Smith's
TFRP, not
for ABC Inc's bal dues.
Example:
(3) LMNOP Inc. enters into
an installment agreement requiring payment of $500 per
month. The corporation does not make payments from
corporate funds. Instead, corporate officers Jones and
Johnson take turns designating payments of $500 per month
with their personal funds on behalf of LMNOP Inc. Although
they write on their checks that the payments should be
applied to the trust fund portion of the liabilities,
these payments may be applied in the best interest of the
government. (See IRM 5.14.7.5(1).)
Example:
(4) (Same scenario as
Example 3 above except...) LMNOP makes its monthly payment
of $500 from corporate funds. In addition to the
installment agreement payments made by the corporation,
the officers make payments as described above. These
payments, made in addition to the payments made by the
corporation under the agreement, may be applied according
to the officers' instructions.
Note:
See also Example 4 in IRM
5.14.1.3(9).
5.14.7.6
(09-30-2004)
Other Investigations from Case Processing on In-Business
TFRP Installment Agreements
In-business trust fund
installment agreements will be monitored in Case Processing
in accordance with the procedures provided in IRM 5.14.8.4.
Case Processing will send
other investigations (OIs) to revenue officers if there is a
need for follow-up action or investigation. These OIs will
be sent to the field to:
take necessary action on
defaulted agreements;
complete TFRP
investigations;
complete lien
determinations and, if necessary, file Notice of Federal
Tax Lien;
take new financial
statements; and,
other
actions/investigations that require temporary field
assignment.
Revenue officers will take
requested actions, or accept case transfer and close OIs.
Provide details of OI
closures in case histories and send paper case files to
originating Case Processing employees.
5.14.8.1
(09-30-2004)
Overview
The
Integrated Data Retrieval System (IDRS) is used to monitor
most Installment agreements for timely payments on accounts,
as well as to determine whether taxpayers remain in
compliance with current filing and paying requirements. IDRS
also monitors agreements based on the locator numbers
recorded at the time agreements are input. (Exhibit
5.14.12) Some agreements require special monitoring, such
as when accounts reside on the Non-Masterfile (NMF) or if
payment amounts are varied. These accounts must be manually
monitored. This chapter also provides authority for revenue
officers to manually monitor agreements with managerial
approval.
5.14.8.2
(09-30-2004)
IDRS Monitoring
Follow ICS on-screen and
help screen instructions to ensure installment agreements
are routed properly for IDRS monitoring.
Use IDRS to monitor
installment agreements for IMF, out-of-business BMF, or
in-business non-trust fund BMF modules in either notice or
balance due status meeting these criteria:
the payment must be for
a fixed amount;
the agreement must be
monthly because even though payments may be submitted
more often, IDRS monitors monthly; (any other than a
monthly payment increment should be processed as a
manually monitored installment agreement);
all payment due dates
are limited to calendar days 1 through 28.
In order to allow for timely
input to IDRS, agreements should call for first payments at
least 30 days after the date agreements are input. If an
earlier payment is required, hold the case for the first
payment, then forward for IDRS input and monitoring.
If a payment is received in
the area office on an IDRS-monitored installment agreement,
use Designated Payment Code (DPC) "99" on the posting
document. Refer to Document 6209 for information on the use
of Designated Payment Codes.
Campuses may use status 60
to monitor extensions of time to pay. (See IRM 5.14.5.5(12)
regarding systemic monitoring of extensions of time to pay
by Campuses.)
Certain assessments and
agreements are not compatible with IDRS monitoring. The
types of agreements listed below must be manually monitored
in Case Processing to ensure compliance with the terms of
agreements:
NMF assessments in
either notice or balance due status;
MFT 31 assessments;
agreements calling for
variable or percentage amounts;
agreements with
irregular payment intervals;
agreements secured from
two or more parties at different addresses on the same
liability;
agreements which do not
include all delinquent modules as described in IRM
5.14.2.2;
L Freeze modules during
pending innocent spouse claims;
any in-business trust
fund BMF account; and,
any other agreement not
compatible with IDRS monitoring.
The agreements specified in
IRM 5.14.8.3(1) (a) through (i) above will be manually
monitored, at local option, either at the group level or by
Case Processing Support.
Reminder:
Case Processing monitors
all In-Business Trust
Fund Accounts, and all agreements approved in accordance
with the procedures provided in IRM 5.14.2.2, unless
under unusual
circumstances revenue officer monitoring is approved.
Taxpayers should be
furnished an adequate supply of pre-addressed envelopes and
advised no reminder notices will be issued.
See IRM 5.14.11 for
procedures on defaulted and terminated manually monitored
installment agreements.
When posting payments to
manually monitored installment payments, use DPC "10" on
posting documents. This code is designed to allow
accumulation of data on these non-IDRS monitored agreements.
See Document 6209 for information regarding other designated
payment code indicators.
Follow the procedures in IRM
5.14.7.4.2 (1) through (4) regarding approval of, and
monitoring of, IBTF cases.
Select "MMIA Case
Processing " in either Option A or Option B of ICS
Installment Agreement pick list. (See IRM 5.14.7.4.2(5) for
IBTF Cases.)
Choose the appropriate
Agreement Locator Number (ALN). ICS will automatically set
the subcode to "901" and the location to "MMIA" .
Follow the procedures in IRM
5.14.7.4.2(6) and IRM 5.14.7.4.2(7).
ICS Installment Agreement
Option A is used when no Form 433D has been prepared nor
approved prior to submission of the agreement for approval
on ICS. Approval by the group manager using ICS Installment
Agreement Option A generates:
Letter 2849 or 2850:
These letters provide taxpayers with notice of the
approval of their agreement as well as the terms and
conditions of the agreements.
ICS Installment Agreement
Option B should be used if a hard copy Form 433D was
prepared and approved outside of ICS. Option B does not
generate the systemic information discussed in IRM
5.14.8.3(10). Also, use of Option B requires that the
contact employee complete the following actions after
manager approval:
Request input of
Transaction Code (TC) 971 Action Code (AC) 063 on all
appropriate modules if no unreversed TC 971 AC 063 is on
the module. This may be requested through ICS or on a
paper document Form 3177 or Form 4844.
The modules will not be
placed in status 60 when submitted to Case Processing
for monitoring. It is important to ensure that
unreversed TC 971 AC 063s are on the balance due
accounts.
Forward approved
agreements to Case Processing Support along with the
original case file. To ensure proper disposition, write
"Manually Monitored IA" on the routing slip or
transmittal document, as well as on the agreement form
itself.
Follow the procedures in
IRM 5.14.7.4.2.
Caution:
Choose Option B only
if, and after, hard copy (non-ICS generated) 433D or
2159 was approved.
Note:
No SPB item is
systemically created, therefore for accounts described
in IRM 5.14.2.2, create one on ICS see IRM 5.14.8.4
for additional information.
5.14.8.4
(09-30-2004)
Monitoring In Business Trust Fund Accounts By Case
Processing
See IRM 5.14.7.4.2 and IRM
5.14.9.5(5) for ICS and T-Sign instructions.
After the revenue officer
has closed the case with an In Business Trust Fund Agreement
on ICS, a SPB item is automatically opened for monitoring in
Case Processing Support.
The case processing employee
needs to ensure:
status 60 is input on
all of the periods in the agreement;
the original file is
received, including the trust fund recovery penalty
package if appropriate (see IRM 5.14.7.4.1.1); and
that all items have been
addressed in the agreement including earliest ASED and
CSED.
the entity subcode on
ICS is 900 and the location code is "IBTF" . This should
have automatically occurred through ICS.
TFRP files are sent to
Control Point Monitoring on Automated Trust Fund
Recovery Application (ATFR) for inventory control while
the installment agreement is being monitored.
Note:
If the taxpayer has been
advised of the approval of the installment agreement
(mailed or given approved agreement or a letter stating
the agreement was approved) it is considered to be a valid
agreement. Even if periods were not included or the
agreement will not fully pay the liability within the
Collection Statute Expiration Date, the agreement may only
be defaulted and terminated for the reasons listed in IRM
5.14.11.3.
The case processing employee
will then monitor the case monthly to ensure taxpayers:
Make installment
payments when due;
Note:
All payments will be
applied in the best interests of the government. (See
IRM 5.14.7.5.)
Pay required federal tax
deposits;
File federal tax returns
when due; and,
Pay additional
liabilities when due.
Lists of these agreements may
be generated in Case Processing based on the Locator Code on
ICS of "IBTF" or Subcode "0215"
If taxpayers remain in
compliance with filing, paying and depositing requirements,
no further case actions or contact is necessary, until the
agreement is completed.
If the taxpayers do not
complete any one of the items in IRM 5.14.8.4(4) the
following procedures should be followed:
the case processor
should contact the taxpayer and request the payment,
deposit or return, whichever is appropriate.
if the taxpayer complies
within the reasonable timeframe given, there is no need
to begin default and termination procedures. Continue to
monitor the installment agreement as before.
if the taxpayer does not
comply with the deadline given see IRM 5.14.11.5.
Note:
Also see IRM 5.14.7.6
regarding OIs sent by Case Processing.
5.14.8.5
(09-30-2004)
Monitoring by Revenue Officers
A revenue officer may retain
an installment agreement in inventory if, due to its nature,
personal monitoring is necessary, i.e. the lack of personal
monitoring would greatly reduce the probability of
collection.
A revenue officer must
secure the group managers approval to retain any
installment agreement in inventory. Managers should not
routinely approve agreements for revenue officer monitoring.
Choose either installment
agreement Option A or Option B in ICS to monitor installment
agreements in groups.
For all manually
monitored installment agreements listed above, follow
the procedures in IRM 5.14.7.4.2 (1) through (4); then,
Select "RO Group MMIA
(Case Assigned to RO GRP)" in either Option A or B
within ICS.
The RO must request
input of Transaction Code (TC) 971 Action Code (AC) 063
if no unreversed TC 971 AC 063 is on the module. This
may be accomplished on ICS or by requesting the input on
Forms 3177 or 4844. (See IRM 5.14.7.4.2 (6).)
Note:
This procedure does not
put the balance due accounts into status 60.
Revenue officers will
monitor these case like Case Processing, in accordance with
the procedures provided in IRM 5.14.8.3.
For revenue officer
monitored accounts and other investigations from case
processing support: when the terms of an existing
installment agreement (one which is already approved and
established) are revised based on the taxpayers changing
financial condition, a notice to the taxpayer explaining the
change and giving the reasons for the change will be
prepared. See Exhibit 5.14.41.
Note:
Do not use the letter in
Exhibit 5.14.41 to propose termination of installment
agreements. Use Letter 2975. (See IRM 5.14.4.1.)
Deliver Pattern Letter 2523
in any of the following ways:
give to the taxpayer in
person;
leave at the dwelling or
usual place of business of the taxpayer;
send by certified or
registered mail.
See IRM 5.14.11 for
Defaulted Installment Agreement procedures.
5.14.8.6
(09-30-2004)
Actions Necessary After Full Payment of Cases Monitored in
Case Processing and by Revenue Officers
Once installment agreements
are fully paid, if any trust fund recovery penalty file is
associated with the agreements, the TFRP file will be
forwarded to Technical Services Function.
All non-trust fund related
installment agreements that are fully paid will be closed
appropriately by the employee handling the file.
5.14.9.1
(03-30-2002)
Overview
This chapter provides procedures for approval
of installment agreements, including the level of approval
authority necessary for different types of agreements. It
also provides procedures for providing taxpayers with an
independent administrative review when a revenue officer
plans to reject a request for an installment agreement. The
chapter also provides policy and procedures for providing
taxpayers appeal rights on rejected requests for agreements,
defaulted agreements and terminated installment agreements.
The chapters final section provides procedures for
processing installment agreement documents.
5.14.9.2
(09-30-2004)
Managerial Approval
Group Managers must approve
most installment agreements. Specifically, installment
agreements must be approved by managers when:
the aggregate unpaid
balance of assessments exceeds $25,000 or will not be
fully paid in 60 months or less [See (2) below]; or,
an in business trust
fund taxpayer is involved (Exception: IBTF
Express agreements,
see IRM 5.14.5.4); or,
the taxpayer defaulted
on a previous installment agreement; or,
the taxpayer is allowed
to skip more than 2 payments in a 12 month period
(including systemic skip); or,
there is an extension of
the statutory period for collection, regardless of the
length of the agreement or the amount of tax at issue;
or,
agreements will fully
pay one or more bal due accounts (but not all accounts)
in accordance with the procedures provided in IRM
5.14.2.2. For these cases, managers must approve both
the installment agreement and Form 53, Currently Not
Collectible.
Group Managers have the
authority to approve all
installment agreements, including agreements secured in
connection with CSED extensions. Memoranda that provided for
second level management approval authority of installment
agreements are obsolete. There is no dollar limit set for
group manager approval of installment agreements. (See also
IRM 5.14.1.5(3) regarding no dollar limits, and IRM
5.14.2.1(18) on processing requirements with waivers.)
For UNPAID INDIVIDUAL INCOME
TAX less than $10,000 managerial approval may not be
required unless the agreement requires a waiver of the CSED,
in which case the waiver and the agreement require
managerial approval. (See IRM 5.14.5.3 Guaranteed
Installment Agreements.)
After all necessary case
actions are taken, including thorough documentation of
completed investigations and financial analysis (see IRM
5.14.1.5), submit installment agreements to managers for
review and approval. Case histories must be noted that
installment agreements are pending and TC 971 AC 043 was
input. (See IRM 5.14.1.3.) Inform taxpayers if approval of
agreements is delayed. If managers do not approve
installment agreements, refer to IRM 5.14.9.3 regarding
Independent Administrative Review.
After investigation,
analysis and necessary actions, immediately request
managerial approval of installment agreements (or input of
installment agreements for those cases that do not require
managerial approval.) Installment agreement payments may not
be accepted and posted as such unless installment agreements
are approved, so do not monitor cases to ensure taxpayers
make payments before submitting for approval. (See IRM
5.14.3.1 regarding requesting payments.)
When installment agreements
are approved by Collection Field function on taxpayers
assigned to ACS, the ACS call-site should be contacted
immediately and informed of the agreement. This requirement
is in addition to the requirement to input TC 971 AC 043
and/or 971 AC 063.
Managers must approve all
revisions or adjustments to current installment agreements
unless the conditions of IRM 5.14.11.7(2) are met. Cases
meeting the criteria of IRM 5.14.11.7(2) require no
managerial approval if taxpayers have not been in default of
agreements in the prior 12 months.
If an existing installment
agreement is modified, Collection field function employees
will prepare Form 4844 for IDRS input and attach it to the
new Form 433D or 2159 and the CIS. If the only change is
the due date, complete Form 4844, and submit it for approval
and IDRS input. Regarding revised agreements, the CSEDs may
not be extended on bal dues included in old agreements. If
new agreements are entered into, CSEDs may be extended on
those bal dues included in old agreements as well as on bal
due periods that have not previously been included in an
installment agreement. (See IRM 5.14.2.1(4) and IRM
5.14.11.7(4).)
5.14.9.3
(09-30-2004)
Independent Administrative Review after Recommended
Rejection of Installment Agreement Requests
In accordance with Internal
Revenue Code section 7122(d) taxpayers are entitled to
independent administrative reviews of rejected requests for
installment agreements. Contact employees (including revenue
officers) and managers must ensure all actions relative to
this review are documented in case histories, including:
the date the case is
sent to the independent reviewer;
the date the case is
received from the independent reviewer, and,
the date the case is
forwarded for second level review (if applicable.)
When planning to reject a
request for an installment agreement:
Notify taxpayers
rejection of the request is being recommended if that is
the next planned action, but do not notify taxpayers of
actual rejection of the installment agreement request
until after independent administrative review. (See IRM
5.14.1.5(6)(c))
Managers must review and
concur with plans to reject installment agreement
requests prior to independent administrative review.
Note:
This is accomplished by
signing Form 12233 (see IRM 5.14.9.3(3)(e)) and if
available, making a notation in the case history on
the Integrated Collection System.
If managers request
additional information or action, these should be
requested of the taxpayer or gained from the appropriate
source, without comment to the taxpayer regarding
approval status of the agreement, beyond that the
request is being considered. Also, set deadlines in
accordance with the procedures provided in IRM 5.14.3.1
, if appropriate.
In addition to
exercising care with regard to conveying rejection of
requests, also exercise care regarding conveying
acceptance. Specifically, though the plan to accept an
installment agreement request can be shared,
do not convey acceptance if a
request requires managerial approval (until after
approval.)
If rejection is the next
planned action, the installment agreement casefile will be
sent to the Independent Administrative Reviewer along with:
Form 12233, "Independent
Review PRIOR to Rejection of Request of Installment
Agreement" ;
a statement regarding
the reason(s) for the proposed rejection;
IDRS printouts
associated with the casefile, including IDRS CC ICOMP.
(See IRM 5.14.9.2 regarding approvals); and,
any documentation
submitted by the taxpayer in connection with the
installment agreement request.
Form 12233 should be
signed by the employee responsible for the rejection
determination and the employee's manager.
Record on Form 12233 the
date it was forwarded for independent review.
Note:
See " Exception" in IRM
5.14.9.3(11) below.
The "Independent
Administrative Reviewer" reviews the decision to reject
installment agreement requests independent of employees' and
managers' opinions. The reviewer must exercise independent
judgment to determine if rejection of the installment
agreement request is appropriate. (See IRM 5.14.1.5.3(10)
regarding information relayed to taxpayers prior to
independent review.)
In deciding to uphold or
overturn a proposed rejection, reviewers should:
Consider the case as a
whole;
Focus on the reasons for
the proposed rejection given by the contact employee
(or, if appropriate, the reasons for the proposed
rejection given by the group manager.);
Determine whether the
proposed installment agreement would fully pay the
liability before the CSED (see IRM 5.14.2.2 for
exceptions) or within an approved extension (see IRM
5.14.2.1.) Use IDRS CC ICOMP or other source to support
the decision to reject an installment agreement request
for this reason;
Review the analysis of
the taxpayer's financial condition to determine whether
the payment amount requested by the taxpayer is
adequate, given the taxpayer's ability to pay;
Determine whether the
taxpayer is in compliance with the compliance
requirements provided in Table 9.31.
Determine whether
positions expressed by the taxpayer were considered in
the interview or review process; and
Determine if reasons for
rejection provided by the revenue officer or his/her
manager should be provided to the taxpayer.
TABLE 9.31 INDEPENDENT REVIEWER'S COMPLIANCE
CHECKLIST FOR INSTALLMENT AGREEMENTS
Taxpayers must be in
compliance with:
Filing tax returns
Note:
Installment
agreements are not considered "pending" if
taxpayers are not in compliance with filing
requirements. (See IRM 5.14.1.5.1(12) and
5.14.1.3(4).)
Tax withholding
requirements; or
Federal Tax Deposit
requirements.
The reviewer may:
recommend taxpayers are
granted installment agreements (of the same amount
proposed by taxpayers, or a different amount provided
agreements will fully pay liabilities prior to CSED (See
IRM 5.14.2.2 for exceptions) or within an additional
five years, if waivers are signed along with
agreements);
concur with decisions to
reject agreement requests;
suggest modifications,
or conditions, to agreements;
request additional
documentation from revenue officers or other contact
employees; and/or,
request revenue officers
or other contact employees gain additional information
or documentation from taxpayers.
Reviewers will provide
all reasons for
concurring (or not concurring) with plans to reject
installment agreement requests in the remarks section of
Form 12233, Independent Review Form.
Reviewers must sign and
record the date cases were reviewed on the review form. The
reviewer 's original signature must be on Form 12233 and any
attachment thereto.
Independent Reviewers may
not substitute Form 5942 "Reviewers Report - Technical
Services Advisory" for Form 12233. No other forms, or other
history or narrative may be substituted for Form 12233. If a
longer narrative is required than space allows on Form
12233, an attachment is allowed. For ICS users, entries in
the case histories are appropriate, but history entries
cannot be substituted for Form 12233. The independent
reviewer's history entries may be printed and attached to
Form 12233, with a note on the Form 12233 "See Attached" .
The disposition of the
review will be recorded on Form 12233. If the reviewer
finds:
Rejection is
inappropriate, then the case file and Form 12233 will be
returned to the manager, clearly recommending acceptance
of the agreement.
Rejection is
appropriate, then the case file and Form 12233 will be
returned to the manager, clearly concurring with the
rejection decision, so an answer regarding the
installment agreement request may be conveyed to the
taxpayer.
If additional
information is necessary to make a determination, then
the case file and Form 12233 will be returned to the
manager requesting specific information and/or action.
The reviewer will allow 21 days for a response. If the
contact employee cannot complete the actions within 21
days, an interim response must be provided to the
Independent Reviewer, with reasons why the 21 day
time-frame could not be met.
When a case is returned to a
revenue officer (or other contact employee), the revenue
officer or other contact employee will take the actions
directed by the reviewer. If reviewers recommend acceptance
of agreements this information should be relayed to
taxpayers and agreements should be processed.
Exception:
If, after reviewing the
reviewer's report a revenue officer still believes
rejection is the proper action, the case file will be
resubmitted to the reviewer, along with additional
information and explanation that supports rejection of the
installment agreement request. If no resolution can be
reached, the decision will be elevated to second level
management (Field Territory Manager).
If a decision to reject an
installment agreement request is sustained by the
Independent Reviewer:
rejection must be
communicated to the taxpayer;
Note:
The employee who
communicated the rejection to the taxpayer will sign
and notate the date and manner of the communication on
Form 12233.
specific amounts and
conditions for acceptance of the agreement request must
be provided to the taxpayer when they are informed of
the rejection decision, if sufficient information has
been provided to make this determination and an
installment agreement is an appropriate resolution;
Note:
If the taxpayer later
proposes an amount less than
what previously was communicated to the taxpayer as
being acceptable, this proposal will be deemed as an
installment agreement request to delay collection, not
requiring another independent review, unless there has
been a change in the taxpayer's circumstances.
Approval of the group manager is required. (See also
IRM 5.14.3.2 and IRM 5.11.1.3.9(4) Notices of Levy and
IRM 5.14.3.2(3)(first bullet) and all of paragraph (3)
in that section for other examples of delay.)
taxpayers must be
provided the right to appeal decisions to reject
installment agreement requests. (See IRM 5.14.9.4.)
Note:
If the taxpayer
requests an appeal, note all applicable information on
Form 12233, including the date of the taxpayer's
request for manager's conference, the date of the
manager's conference and results, the date of issuance
of Form 9423 "Collection Appeal Request" to the
taxpayer, the date of receipt of completed Form 9423
"Collection Appeal Request" from the taxpayer, and the
date the file was forwarded to Appeals.
If levy is the next
intended action, then Letter 1058(DO)/ LT 11 or 3174P
may be issued to taxpayers when rejection of pending
installment agreements are communicated to taxpayers.
See IRM 5.11.1.2.2.2 and IRM 5.11.1.2.2.6 regarding the
appropriate letter to use. See IRM 5.7.8.3(6) for
exceptions to levy being the next intended action.
Note:
No levy may be issued
until after 45 days have passed since the
communication of rejection of the request for
installment agreement to the taxpayer. (See exceptions
in IRM 5.14.1.5(2)(a) through (c).)
Independent reviewers will
notify referring contact employees or functions through
appropriate channels of the outcomes of reviews, so
appropriate TC 971s may be input. (See Exhibit 5.14.11.)
Input TC 972 AC 043 30
days after installment agreement rejections are relayed
to taxpayers if they are not appealed.
If taxpayers appeal
rejection decisions, do not input TC 972 AC 043, unless
and until Appeals sustains rejections.
Review of SB/SE field cases
will generally take place in Technical Services.
SB/SE Collection Field
function administrative reviewers will also complete
independent reviews on:
Wage and Investment
Field Assistance cases. Area offices should establish
procedures for making these referrals;
bal due periods not
included in CDP appeals (when other bal due periods for
the same entity are being appealed under CDP);
Note:
If the independent
reviewer agrees rejection is appropriate for the
proposed installment agreement, (for the periods not
included under CDP) inform the Appeals or Settlement
Officer handling the CDP of the independent reviewer's
decision, before communicating rejection to the
taxpayer.
If taxpayers propose
installment agreements as a collection alternative after
requesting a Collection Due Process hearing (CDP) and
rejection is planned, then the field employee will forward
the CDP periods to Appeals under Collection Due Process (See
IRM 5.1.9.3.6). The independent review for CDP periods is
accomplished by approval of and signing of Form 5402 (ACM
cover sheet) by the Appeals Team Manager. This is also true
if installment agreements are requested while cases are
assigned to Appeals for other reasons. If there are periods
in the installment agreement request not included in the CDP
request, these periods will be sent for independent review
in Technical Services in accordance with the procedures
provided in IRM 5.14.9.3(14).
Note:
If the independent reviewer
agrees rejection is appropriate for the proposed
installment agreement (for the periods not included in the
CDP request) inform Appeals, or the settlement officer
handling the CDP, of the independent reviewer's decision
before conveying rejection to the taxpayer.
The only instances when
taxpayers are not afforded independent administrative review
or given appeal rights after requesting an installment
agreement are:
taxpayers withdraw the
request for an installment agreement (see IRM 5.14.4.5);
taxpayers fully pay the
liability;
installment agreement
requests are made merely to delay collection (see IRM
5.14.3.2.)
5.14.9.4
(09-30-2004)
Collection Appeals Program
Along with a rejection of an
installment agreement request, taxpayers must be immediately
notified of their appeal rights. Taxpayers whose requests
are rejected, as well as those whose agreements are in
default or have been terminated, will follow the procedures
in IRM 5.1.9.4.1 "Request for CAP Appeal" . Taxpayers may
appeal rejections, proposed terminations, and terminations
within 30 days. The timeframe to request these types of
appeals cannot be extended.
Note:
See IRM 5.14.9.3(16)
regarding independent reviews on appeals cases and IRM
5.14.9.3(17) regarding situations that do not require
independent review nor appeals.
Allow at least fifteen
additional days after the thirty day period in case
taxpayers mail requests for hearing regarding rejections,
defaults, proposed terminations or terminations on the
thirtieth day after any of these actions. However, if the
taxpayer confirms that no hearing has been requested, there
is no need to wait the additional fifteen days.
Note:
See IRM 5.11.1.2.2.2(4), (second example)
regarding mailing Letter 1058 during this time period.
If taxpayers' appeals are
rejected, taxpayers must be informed of this. Other
collection action may then be taken, provided 30 days have
passed since the date of rejection or termination.
Note:
See IRM 8.7.2 Appeals
Division Manual for Collection Appeals Program, and IRM
5.1 for general information regarding the Collection
Appeals Program.
Input, or request input of,
appropriate TC 971 reversals if Appeals rejects (i.e. does
not sustain) taxpayer appeals.
For rejected requests of
installment agreements use TC 972 AC 043.
For appeals of defaulted
(proposed terminations) of installment agreements, or
appeals of terminated installment agreements, use TC 971
AC 163.
(See Exhibit 5.14.1-1)
5.14.9.4.1 (03-30-2002)
Referrals to the Taxpayer Advocate Service (TAS)
During a taxpayer contact,
when
It appears that there
may be a hardship situation;
The taxpayer insists
on being referred to the Taxpayer Advocate Service
(TAS); or,
The contact meets TAS
criteria, and
the taxpayer's issue cannot
be resolved that same day, then prepare and forward Form
911, Application for Taxpayer Assistance Order (ATAO), to
the local Taxpayer Advocate. (See IRM Part 13, Taxpayer
Advocate Service.)
5.14.9.5
(09-30-2004)
Disposition of Approved Installment Agreement Documents
When an installment
agreement is complete and ready for systemic monitoring,
attach the CIS, a copy of Form 900 (if secured), a lien copy
(if available) and the paper file to the agreement form and
submit it along with Form 795B, Closure/Document
Transmittal. See IRM 5.4.3.4(2) for related details.
Write the agreement
locator number on all installment agreements in the
space provided on the form. See Exhibit 5.14.12.
Write the originator
code on all installment agreements in the space
provided. (See Exhibit 5.14.91 for a list of
installment agreement originator codes.)
If an installment agreement
is for pre-assessed amounts only, forward the file to Case
Processing on Form 795B. Pre-assessed agreements may be
input to IDRS by Case Processing, before the assessment is
made, via IDRS command code IAPND. Although this generally
precludes the need for manual monitoring of these accounts,
pre-assessed installment agreements may be monitored by Case
Processing Support at local option until all periods are
assessed.
After receipt, Case
Processing ensures installment agreements are input,
including sending documents to CSCO (formerly SCCB) for
input when appropriate. If installment agreements include
both unassessed and assessed modules, agreements on assessed
modules are input. CSCO (formerly SCCB) is responsible for
adding unassessed modules to agreements when they post and
the accounts appear on the Installment Agreement Accounts
List (IAAL).
Note:
Highlight unassessed
modules on agreement forms and use Agreement Locator
Number XX32 for unassessed modules. (See Exhibit
5.14.12.)
Manually monitored
agreements should be transferred to Case Processing, or may
remain in revenue officer groups with group manager
approval. (See IRM 5.14.7.4.2 and IRM 5.14.8.3.)
If the agreement will
remain in the group, choose ICS option: "RO Group MMIA."
under either Option A or Option B of the IA Application.
This will result in assignment to employee "99" within
the group.
If the agreement will be
monitored by Case Processing, choose ICS option: "MMIA,"
for manually monitored installment agreements; or "IBTF
IA," for In Business Trust Fund installment agreements.
Both choices result in assignment of the case to
AO98XX00 (AO is the Area number (plus 20) for all cases
worked by Small Business Self Employed, XX is either 66,
67, 68, or 69 (defined locally.) (See IRM 5.14.7.4.2.)
See IRM 5.14.8.5 for
agreements that revenue officers can retain for
monitoring purposes.
Installment agreements that
require manual monitoring will be submitted to Case
Processing Support or the group manager including Form 433D
or Form 2159 and CIS. (See IRM 5.14.8.3.) The installment
agreement should be noted "Manually Monitored IA." Case
Processing assignments are determined as follows:
First two digits (AO):
Gained by adding the number "20" to the revenue officer
(or other contact employee's) two digit area office
assignment code. For example, if the revenue officer's
area office is "08" the AO for Case Processing Support
is "28" .
Third and fourth digits:
"98" for all
in-business trust fund installment agreements. This
designates the territory office Case Processing group.
The numeric entry for
the fifth and sixth digits (XX) will be either 66, 67,
68, or 69. This designates the specific server within
the Case Processing group where the agreement will be
monitored. Local management will provide information to
areas, territories and groups regarding the server to be
used. See 5.14.7.4.2(14) through (17).
The numeric entry for
the seventh and eight digits (00) will be 00 for
all in-business trust
fund installment agreements. This is the employee
assignment number/action number for the manager of the
Case Processing group.
Continuous levy accounts may
be monitored by IDRS. Use Agreement Locator Number 0208 (See
Exhibit 5.14.12) Note that continuous levies are not
installment agreements. See IRM 5.14.12 regarding input of
status 60 for continuous levy accounts.
Installment agreements
lasting 4560 days on notice status accounts will be
maintained in Case Processing Support, and should not be
sent to Campus for processing. Levy sources will be input
from the installment agreement document. Ensure TC 971 AC
063 is input on locally monitored agreements.
If an installment agreement
is granted while processing a courtesy investigation, and
transfer of the balance due accounts is accepted, submit the
installment agreement (Form 433D or 2159 and CIS per IRM
5.14.9.5(4) on Form 795B. If transfer is not accepted,
ensure the appropriate TC 971 (AC 043 for pending, AC 063
for active agreement) is input to IDRS. The installment
agreement form should then be returned to the originator of
the courtesy investigation so that it may be submitted on
the originators Form 795B. All installment agreements that
qualify for monitoring in CSCO (formerly SCCB) will be
monitored in the campus for the area where the taxpayer
resides.
If an installment agreement
with a Form 900 is secured in the Campus, a copy of the
installment agreement and a copy of the Form 900 will be
sent to Case Processing Support for the area where the
taxpayer resides.
5.14.9.5.1 (09-30-2004)
Installment Agreement User Fees: Authority; Input
Procedures for Non-Status 60 Accounts; General
Information; and Cross Reference to IRM 5.19.1.5.4.3.1
31 United States Code
(U.S.C) 9701 as implemented by Office of Management and
Budget Circular A-25, section 6 provides authority for
collection of user fees. Additional authority is provided
in Part 300.0 of 26 Code of Federal Regulations (CFR),
published in Volume 59 #248 of the Federal Register on
December 28, 1994. Part 300.1 of 26 CFR addresses
installment agreement user fees.
The purpose of installment
agreement user fees is to recoup the cost of administering
the installment agreement program.
For agreements monitored
in status 60, Masterfile generates:
user fees, and,
"user fee modules."
Note:
The issuance of CP 521
(monthly reminder notice) triggers establishment of user
fee modules for systemically monitored agreements.
User fee modules must be
manually established for agreements that are
not monitored in status
60 by Case Processing. (See IRM 5.14.9.5.1(7).) To
manually establish user fee modules:
Use command code (CC)
FRM 77;
Use MFT 13 for BMF
agreements; or 55 for IMF agreements.
Input TC 971 AC 82 for
new installment agreements; or TC 971 AC 83 for
reinstated installment agreements.
Use the current year
for the tax period's year.
Note:
Use the current year
regardless of when the installment agreement was
actually established.
Use "12" as the tax
period month for MFT 13 (i.e. 200212;)
Use "01" as the tax
period month for MFT 55 (i.e. 200201;)
Note:
These TC/AC combinations
assess the proper user fee on the modules.
Posting of the TC 971
establishes the user fee module
on Masterfile.
The unpostable checks that
require (at least) assessment of TC 240s on modules is
bypassed for these tax modules.
User fee modules must be
established on manually monitored installment agreements
when they are received in Case Processing.
For those agreements that
are monitored in groups, request establishment of user fee
modules from Case Processing.
Upon receipt of a
taxpayer's first installment agreement payment, post the
appropriate amount (currently $43 for new agreements, $24
for reinstated agreements) to the user fee module using TC
694. (See (10) below for posting TC 360.)
Note:
Payments may be split.
For example, if a $100 payment is received on a
reinstated installment agreement, $24 may be posted to
the user fee module using TC 694, while the remainder is
posted, using TC 670, to the bal dues in the agreement.
Note:
To move credits to pay
user fees on user fee modules, use TC 672 on the debited
module and TC 694 on the user fee module.
Request input of TC 360
(as a secondary TC) for the correct user fee amount on the
same posting voucher used to request input of the TC 694.
(See IRM 5.14.9.5.1(9).)
If a user fee module is
established for 55200201 and, coincidentally, a TFRP is
assessed on 55200201, the user fee transactions will be
included on the tax module with the TFRP assessment and
its related transaction codes. Similarly, if there is a
BMF assessment on 13200212 then user fee module
information will appear on the same module.
See IRM 5.19.1.5.4.3.1 for
further information on user fee modules.
5.14.10.1
(09-30-2004)
Overview
This
chapter provides procedures for processing Payroll Deduction
agreements and Direct Debit installment agreements. Payroll
deduction agreements are those agreements where employers
deduct payments from taxpayers wages, and mail them to the
Internal Revenue Service. Direct Debit Agreements allow the
Service to debit taxpayer's bank accounts. Payroll Deduction
agreements and Direct Debit installment agreements benefit
the taxpayer by reducing the likelihood of default and
lessening taxpayer burden.
The use of Form 2159,
Payroll Deduction Agreement, must be strongly encouraged
when the taxpayer is a wage earner, particularly if the
taxpayer defaulted on a previous installment agreement.
Private employers, states,
and political subdivisions are not required to enter into
payroll deduction agreements. Taxpayers should determine
whether their employers will accept and process executed
agreements before agreements are submitted for approval or
finalized.
Comptroller General decision
B45105 (signed in 1955) requires Federal Agencies to deduct
and pay over the amount shown on payroll deduction
agreements.
Allow a reasonable period
for the employer to complete the necessary bookkeeping and
submit the first payment.
On balance due and ACS
accounts, encourage taxpayers to hand deliver agreements to
employers; otherwise mail agreements to employers. If
taxpayers prefer the Service initiate this contact, it may
be made if the taxpayer received Letter 3164 A at least 10
days prior to mailing Form 2159 to the employer. Ensure Form
12175 is completed and forwarded to the Third Party Contact
Coordinator in the area or center initiating the contact.
Letter 3164 A must have been mailed for each module included
in the installment agreement. If Letter 3164 A has not been
mailed, the taxpayer may authorize a specific third party
contact if the revenue officer or other contact employee
completes Form 12180 and has it signed by the taxpayer(s).
This form should be kept with the case file and the case
file history should be documented to reflect the date that
the taxpayer provided the authorization. In processing
Payroll Deduction Agreements ensure that all Third Party
Contact guidelines have been observed. See IRM 5.1.17.
The employer and the
taxpayer should sign Form 2159 before submission to the
manager for approval.
On ACS accounts, direct
employers responses to ACS call sites, document case files
and forward them to call sites after completing telephone
contact.
Ensure TC 971 AC 043 is
input on all modules within 24 hours of the taxpayers
request for a payroll deduction agreement.
If employers must be
contacted during Payroll Deduction Agreements, ensure Letter
3164 A was sent previously, and Form 12175 was completed and
properly routed to the Third Party Contact coordinator. (See
IRM 5.14.10.2(5).)
To insure proper remittance
and posting, instruct employers, or request taxpayers advise
their employers, to show taxpayers' names and TINs, tax
form(s) and period(s) on all remittances.
If an employer requests
formal notification from the Collection Field function that
a Payroll Deduction Agreement is ended (because the
liability is satisfied or for any other reason) Pattern
Letter 2571C, Discontinue/Adjust Payroll Deduction, can be
sent to the employer, selecting the appropriate paragraphs.
(See Exhibit 5.14.101.) This letter may not be used to
propose termination of agreements.
Use agreement locator number
1109, per Exhibit 5.14.12 on Payroll Deduction Agreements.
Campus provides letters to employers for systemically
monitored payroll deduction agreements based upon input of
agreement locator number 1109.
5.14.10.3
(09-30-2004)
Preparation and Distribution of Form 2159, Payroll
Deduction Agreement
After securing taxpayer
signatures on Form 2159, prepare Letter 2318C to mail or
have the taxpayer deliver with Form 2159 to the employer.
(See Exhibit 5.14.102.)
Input the correct address on
Letter 2318C, and direct the employer to mail the
entire completed Form
2159 to the originator, otherwise the form's instructions
will direct the employer to mail only Part 1 back to the
Campus.
Send or give to the taxpayer
(to give or mail to the employer):
Letter 2318C;
Form 2159;
a business reply
envelope addressed to the revenue officer (or other
contact employee) to return the signed Form 2159; and
a business reply
envelope addressed accordingly to be used to mail the
first payment.
Note:
Notate the purpose on
each envelope, so that Form 2159 is returned to the
appropriate address.
These may be mailed directly
to employers if taxpayers received Letter 3164 A or it was
sent at least ten days prior to mailing the Form 2159. (See
IRM 5.14.10.2(5).) (Also, see IRM 5.14.10.3(8) for cases
involving members of the Armed Forces overseas.) Since final
payment dates and amounts cannot be definitely determined,
write the total amount due (on bal dues included in
agreements) on installment agreements forms (including
accruals to the date agreements are prepared.)
Request taxpayers
immediately notify their employers of payroll deduction
requests and the purpose of the two envelopes.
After taxpayers and their
employers have executed the Forms 2159 and returned them to
appropriate contact employees, cases should be submitted for
approval. (See IRM 5.14.9.2.)
After Form 2159 is approved,
return the Employer's Copy to the taxpayer to give or mail
to their employer, unless the taxpayer received Letter 3164
A or at least ten days have passed since it was mailed to
the taxpayer, in which case the Employer's copy of Form 2159
may be mailed directly to the employer. (See IRM
5.14.10.2(5).)
Also, furnish taxpayers with
the Taxpayers Copy of the assembly. A second Letter 2318C
may accompany the taxpayer's copy, selecting the options
regarding acceptance of the agreement (See Exhibit
5.14.102.). Note the balance due history that a payroll
deduction agreement has been executed. Attach the approved
Acknowledgment Copy to the balance due file and process the
case appropriately.
If a payroll deduction
agreement is made with a member of the Armed Forces
overseas, forward the complete assembly to the taxpayer to
give to his or her Commanding Officer (or mail it directly
to the Commanding Officer if Letter 3164 A was mailed at
least 10 days earlier.) (See IRM 5.14.10.2(5).) In these
cases, the Taxpayers Copy of the assembly will be furnished
to the taxpayer by the military establishment. Note the
balance due history that a payroll deduction agreement has
been executed. Upon receipt of the approved Acknowledgment
Copy, attach to the balance due file and process the case
appropriately.
5.14.10.4
(09-30-2004)
Direct Debit Installment Agreements
Direct debit installment
agreements should be strongly encouraged when a payroll
deduction agreement is not practical or appropriate, and
especially encouraged if taxpayers defaulted on previous
installment agreement(s).
The Direct Debit Installment
Agreement (DDIA) system is a means by which funds are
automatically debited from a taxpayers checking account for
the agreed upon installment amount. Some benefits of using
direct debit installment agreements are:
less chance of taxpayers
forgetting to make their payment;
less chance of a missed
payment because the money was spent on other expenses;
since no check is
involved, there is no chance of it being lost,
mishandled, misapplied, or being returned as incomplete
or unsigned;
IRS personnel will not
have to manually post checks;
"float" time associated
with processing paper documents is eliminated; and
the installment
agreement default rate is reduced.
Electronic Funds Transfer
(EFT) is sometimes used in place of DDIA, and for the
purposes of this section has the same meaning. The
Electronic Federal Tax Payment System (EFTPS) is used to pay
by electronic funds transfer. See Publication 966, website
www.eftps.gov or call
1-800-555-4477 or 1-800-945-8400 for more information.
Transit/ABA Number: This is
a nine digit number usually located on the bottom left hand
corner of a check. This number identifies the taxpayers
bank account in the Automatic Clearing House (ACH) system.
Instructions for direct
debit installment agreements are on the back of the
Taxpayers Copy of Form 433D, Installment Agreement. The
taxpayer must sign the Form 433D and initial the bottom of
the form when this type of agreement is secured. A blank,
voided check must be attached to the IRS Copy of Form 433D.
After managerial approval
(see IRM 5.14.9.2), forward the case-file to CSCO (formerly
SCCB) for input and monitoring per IRM 5.14.9.5 and IRM
5.19.1.5.4.16.
5.14.10.5
(09-30-2004)
Credit (and Debit) Card Payments by Individual Taxpayers
Individual taxpayers may
make payments including installment agreement payments
with credit cards. Generally, payments can be made using an
American Express Card, Discover Card, MasterCard or VISA
card.
installment agreement
payments can be made for the current tax year and for
taxes that are up to three tax years past due.
For Filing Season 2004,
Tax Year 2000 - 2003 installment agreement payments will
be accepted through midnight, January 31, 2005.
An installment agreement
payment can be made for the full outstanding balance or
a partial or monthly payment can be made and applied to
the outstanding balance.
Taxpayers may use credit
cards to make installment agreement payments to the United
States Treasury by by phone or internet. Both of these
payment methods include user-friendly prompts and menus. Two
credit card service providers offer these options to
individual taxpayers 24 hours a day, 7 days a week. Payments
can be made using a Discover Card, MasterCard or VISA card.
A convenience fee, based on
the payment amount, is charged by the service provider. Full
fee information is available from the service provider.
The service provider,
Official Payments Corporation, offers the following
services:
To pay by phone,
taxpayers can call 1-800-2PAY-TAX (1-800-272-9829), toll
free.
To pay by Internet,
taxpayers can visit http://www.officialpayments.com.
For additional
information or customer service, taxpayers can call
1-877-754-4413, toll free.
d. To make a payment of
$100,000 or higher, taxpayers can call 1-877-754-4420,
toll free.
The service provider,
Link2Gov, offers the following services:
To pay by phone,
taxpayers can call 1-888-PAY-1040 (1-888-729-1040), toll
free.
To pay by Internet,
taxpayers can visit http://www.pay1040.com.
For additional
information or customer service, taxpayers can call the
service provider at 1-888-658-5465, toll free.
To make a payment of any
amount including equaling $100,000 or more, taxpayers
can call 1-888-PAY-1040 (1-888-729-1040), toll free.
To use one of these payment
methods, taxpayers should be prepared to provide:
social security number;
full name and address
(internet only);
tax period for which tax
is owed;
amount of the payment;
credit card number ;
and,
credit card expiration
date.
Two installment agreement
payments can be made by credit card per month.
Taxpayers can use debit
cards issued by VISA and MasterCard when making tax payments
through the two participating service providers. However,
the service providers, VISA and MasterCard treat debit cards
and credit cards equally for the purpose of processing
electronic tax payments. Thus, debit card users are charged
the same fee traditionally associated with credit card
transactions.
If taxpayers,
representatives or employees have questions about making
payments utilizing the two credit card payment service
providers, they may contact the customer service numbers
listed above or IRS Customer Service.
5.14.11.1
(09-30-2004)
Overview
When
taxpayers provide inaccurate information or do not meet the
terms of their agreements, the agreements may be terminated.
In most cases, taxpayers may appeal proposed terminations.
This chapter provides procedures for default and termination
of agreements for both IDRS and manually monitored
agreements. Exhibit 5.14.11.11 is a table defining the
status of agreements (New, Current, Defaulted, and
Terminated) with permissible actions for each status.
5.14.11.2
(09-30-2004)
Reason for Termination of Installment Agreements Without
Notice to Taxpayers
The Internal Revenue Service
may terminate installment agreements without advance notice
if the Secretary (or his duly authorized representative,
e.g. revenue officer or other contact employee) believes
that collection of the tax covered by the installment
agreement is in jeopardy.
Caution:
See
IRM 5.14.1.6 regarding levy restrictions. Collection is
considered to be in jeopardy (see IRM 5.14.1.6.2) only if
one of the conditions allowing a jeopardy assessment
exists. See Policy Statement P-488 and IRM 5.11.1.3.9
regarding Notices of Levy.
5.14.11.3
(09-30-2004)
Reasons for Proposing Termination (Defaulting) of
Installment Agreements
The Internal Revenue Service
may propose termination of (place in default) installment
agreements if taxpayers: (See IRM
5.14.11.3(2) for additional information relative to
defaulting agreements for each of these reasons.)
fail to pay an
installment payment when due under the terms of an
agreement;
fail to pay another tax
liability at the time such liability is due;
Note:
This includes other
TINs for the same taxpayer. Examples would be a sole
proprietor and an IMF or a partnership and an IMF.
fail to provide a
financial condition update upon request;
provide information
prior to the date such agreement was entered into that
was inaccurate or incomplete; or,
refuse to pay a modified
payment amount based upon updated financial information.
(See IRM 5.14.4.1.1.)
Use the following procedures
(if applicable) for defaulting agreements for each of the
above reasons.
For IRM 5.14.11.3(1)(a)
(fails to pay an installment payment when due under the
terms of the agreement), non-receipt of the installment
payment is grounds for proposing default. These defaults
may be completed either systemically or manually (See
IRM 5.14.11.4 and IRM 5.14.11.5). Defaults may be
initiated by field, Case Processing, ACS or Campus
personnel.
For IRM 5.14.11.3(1)(b)
(fails to pay another tax liability at the time such
liability is due), non-receipt of a payment is grounds
for proposing default. These defaults may be completed
either systemically or manually (See IRM 5.14.11.4 and
IRM 5.14.11.5). Defaults may be initiated by field, Case
Processing, ACS or Campus personnel.
For IRM 5.14.11.3(1)(c)
(fails to provide a financial condition update upon
request), non-receipt of requested information is
grounds for proposing default. These defaults may be
completed manually or systemically. Defaults may be
initiated by field, Case Processing, ACS or Campus
personnel.
For IRM 5.14.11.3(1)(d)
(provides information prior to the date such agreement
was entered into that was inaccurate or incomplete),
document case histories regarding the circumstances of
the case. These defaults may be completed manually by
field, Case Processing, ACS or Campus personnel.
For IRM 5.14.11.3(1)(e)
(refuses to pay a modified payment amount based upon
updated financial information), non-receipt of a payment
is grounds for proposing default. These defaults may be
completed manually only. Defaults may be initiated by
field, Case Processing, ACS or Campus personnel.
Installment agreements may
not be defaulted nor terminated for reasons other than those
listed in this section and IRM 5.14.11.2.
Note:
IDRS allows coexistence of
delinquent return status and status 60; i.e. an entity can
have a TDI open on one module and status 60 on other
modules. The TDI does not cause default of the status 60
bal due accounts.
5.14.11.4
(09-30-2004)
Defaults and Terminations: IDRS Monitored Agreements
When a taxpayer does not
meet the terms of an installment agreement, she or he will
be notified in writing and given 30 days to comply with the
terms of the agreement before the agreement is terminated. A
taxpayer with an IDRS-monitored installment agreement will
receive notice CP 523, Defaulted Installment Agreement
Notice of Intent to Levy. (See IRM 5.14.8.2.) The notice or
letter is sent by certified mail for taxpayers with domestic
addresses, or by registered mail if taxpayers have foreign
addresses. Defaulted Installment Agreement notices must be
provided for all defaulted agreements (except in jeopardy
situations) including those proposed terminations because
the taxpayer provided inaccurate or incomplete information
prior to entering into the agreement. See IRM 5.14.1.6(2)
for cases involving jeopardy situations.
An account on which the
taxpayer has received CP 523 or Letter 2975 (DO) is commonly
referred to as a "defaulted agreement" but the agreement
will not be terminated
until the expiration of the 30 day period.
No levies may be issued on
tax periods included in agreements for 90 days after mailing
Notice 523 or Letter 2975 (DO). (See IRM 5.14.1.6 Levy
Restrictions and Installment Agreements.) Note that this 90
day period includes the following timeframes:
thirty (30) days after a
Notice 523 is mailed, proposing termination of an
agreement. For IDRS monitored agreements, the Notice 523
is mailed when the account status changes to 64.
Note:
Allow an additional 15
days beyond this timeframe for taxpayers to mail
appeals of defaulted agreements.
For an additional 30
days after the date of the termination of the agreement.
Note:
Although the
termination date of record for the agreement is 30
days from the date of the Notice 523, allow an
additional 15 days beyond this second 30 day period
for taxpayers to mail appeals of terminated
agreements.)
If there is no response from
the taxpayer, the account status will change from status 64
to either status 22 or 26. This status change occurs
thirteen (13) weeks (or cycles) after mailing Notice 523.
The 13 cycle period allows for 90 days between the date of
the notice and the change to balance due status.
TC 971 AC 063 remains on tax
modules for taxpayers in installment agreement status until
90 days have passed since Notice 523 is sent. The TC 971 AC
063 may not be reversed during this period of time. See IRM
5.14.1.6.
Note:
If the installment
agreement also included a backup Form 53, "Report of
Currently Not Collectible Taxes" , when the taxpayer
defaults the installment agreement, the 530 code is input,
the taxpayer receives Notice 523 and the TC 971 AC 163
automatically uploads.
If installment agreements
are not reinstated after they default and agreements are
terminated, then, at the end of 13 cycles Masterfile
generates TC 971 AC 163 to reverse TC 971 AC 063. This
process is triggered by the status change from 6X to any
other status. The systemic upload of TC 971 AC 163 also
provides for:
change in failure to pay
penalty rate, if previously reduced, to one-half (0.5)
percent;
removal of the
installment agreement indicator; and
allowing systemic
levies.
Use TC 972 AC 063 only when
TC 971 AC 063 was input in error.
Note:
Prior to 01012000, TC 971
AC 163s were not generated by status changes.
CP 523 directs taxpayers to
reply to campuses.
5.14.11.5
(09-30-2004)
Default and Termination Procedures for IBTF Installment
Agreements: Case Processing and Field Actions
The procedures provided in
IRM 5.14.11.5(2) through (10) below should be followed for
accounts in default for failure to pay additional
liabilities when due, or failure to make installment
payments.
The Case Processing employee
should verify CP 523 notice was sent by the Campus.
If CP 523 notice was not
sent, input command code IADFL. This will cause:
the account to update to
status 64; and
issuance of the default
notice CP 523.
Note:
See IRM 5.14.11.4, which
explains the notice and actions that can be taken.
If payment was received from
the taxpayer note the case history and verify the case was
reinstated to status 60.
If, after receipt of
payment, the case was not reinstated to status 60 verify
there is no other reason for the default condition, then
request reinstatement of status 60.
If payment was not received,
attempt to contact the taxpayer and request payment. If no
payment is received within 45 days from the date of CP 523,
and the agreement has not been reinstated or a new agreement
reached, the agreement will be automatically terminated on
the 46th day:
Letter 1058(DO), may be
issued if it has not been issued previously. (See IRM
5.14.11.6 and IRM 5.11.1.2.2.2(4) regarding issuance of
Letter 1058(DO).) or,
if Letter 1058 has
previously been issued and 180 days have passed, Letter
3174P should be issued. (See IRM Exhibit 5.11.13.)
If taxpayers do not respond
within 90 from issuance of notice CP 523, follow the
procedures provided in IRM 5.14.11.6 (4).
After input of the TC
971 AC 163, transfer the case to the appropriate group
pursuant to zip code and grade level using the ICS
parameter tables. (See IRM 5.14.11.5(7)(b).)
If an Other
Investigation (OI) is currently assigned to a field
employee, transfer the case to that employee.
Ensure the case history
is documented with the actions taken, including a record
of responses received from taxpayers and third parties.
If the taxpayer did respond
to the default notice follow the procedures IRM 5.14.11.7,
IRM 5.14.11.8, and IRM 5.14.11.9.
If not resolved pursuant to
the procedures listed in IRM 5.14.11.5(8), cases should be
transferred to appropriate collection field groups pursuant
to zip code and grade level using ICS parameter tables. If
there is currently an OI assigned to Collection, transfer
the case to that employee. (See IRM 5.14.7.6 regarding OIs
and IRM 5.14.8.4 regarding monitoring.)
(See IRM 5.14.11.5(16)(e)
regarding appeals of installment agreement terminations.) If
Appeals is conducting an investigation and or hearings on an
unrelated issue, the case should be held in Case Processing
Supportuntil Appeals makes a determination.
If assistance is needed
from the collection field group prior to the case being
transferred to the field, an OI may be sent to the
collection field function to perform specific requests.
If Appeals determines an
installment agreement is not the proper case resolution,
or if the resolution cannot be completed within Case
Processing Support, forward the case to the appropriate
collection field group pursuant to the zip code and
grade level of the case listed in the parameter tables
located in ICS. If there is currently an OI assigned to
field Collection, transfer the case to the proper
employee.
Before transferring it
to collection field function, the Case Processing
employee should ensure that 30 days have passed since
termination of the installment agreement
and the case is ready
to proceed with collection action. The employee should
also ensure that all actions taken are documented in the
case history and TC
971 AC 163 is input on appropriate modules.
Before sending cases back to
collection field function, the direction in IRM
5.14.11.5(10)(b) should be followed.
The procedures provided in
IRM 5.14.11.5(13) through (16) should be followed for
agreements defaulted because taxpayers fail to make required
federal tax deposits or fail to file returns at the time
such returns were due, after contact by the case processing
employees.
Verify deposits were
required. This may be verified by
taxpayer contact; or,
summons of bank records;
or,
Other Investigation to
the collection field function to verify.
If the taxpayers file the
required returns or make delinquent deposits, leave the
agreement in status 60 and monitor as before.
If it is verified that
taxpayers are no longer required to file returns or make
deposits, notate cases accordingly and continue monitoring.
If taxpayers do not file
required returns or make delinquent deposits, and it was
verified such returns or deposits were required, then:
on the first day after
the due date of the return, follow the 6020(b)
procedures provided in IRM 5.1.11.9 including completion
of Letter 1085 or 1616.
mail Letter 1085 or 1616
along with Letter 2975 proposing termination of the
installment agreement.
Note:
Termination based upon
a proposed assessment may only be employed in the case
of tax returns which may be prepared under IRC
6020(b).
if the taxpayer has not
responded after the 30 day period provided in Letter
1085 or 1616 (plus 15 days for mail time), check IDRS to
ensure taxpayers have not filed the returns. If returns
have not been filed, immediately
process proposed returns in accordance with IRM
5.1.11.9.
Note:
Prompt assessment of
returns should be considered if enforcement action is
being considered and the liabilities for returns are
to be included on levies.
If the taxpayer has not
made the required deposits, or fully paid the amount due
on the return proposed (or assessed) under IRC 6020(b)
after the default period (30 days from Letter 2975 plus
15 days for mailing), then the agreement is considered
terminated.
(See IRM 5.14.11.5(10)
regarding Appeals involvement on cases where appeals are
ongoing on other issues.) Taxpayers may appeal proposed
terminations (defaults) of agreements. The appeal period
is 30 days, plus 15 days for mail time from the date
Letter 2975/CP 523 was sent. Taxpayers may appeal
terminations of agreements. The appeal period is 30 days
plus 15 days for mail time from the date of termination.
(see IRM 5.14.11.5(11))
Timely appeals must be
resolved prior to levy action on balance due accounts
included in terminated installment agreements. This
requirement also applies to accounts reported
uncollectible in accordance with the procedures provided
in IRM 5.14.2.2 "Installment Agreements on Specific
Balance Due Accounts" IRM 5.14.2.2), and accounts for
which appeals have been initiated, but not resolved (see
IRM 5.14.1.6.)
Note:
Letter 1058 can be sent if
not sent previously. See IRM 5.14.11.5(6).
5.14.11.6
(09-30-2004)
Defaults and Terminations: Manually Monitored Installment
Agreements
While taxpayers with
IDRS-monitored agreements receive CP 523, Defaulted
Installment Agreement Notice of Intent to Levy, when an
agreement defaults, in the case of taxpayers with
manually-monitored agreements, Letter 2975(DO) Notice of
Defaulted Installment Agreement under IRC section 6159(b)
"Notice of Intent to Levy under IRC section 6331(d)" will
be issued when an agreement defaults. Like the CP 523,
Letter 2975 (DO) gives the taxpayer 30 days to comply with
the terms of the agreement before an installment agreement
is terminated. Letter 2975(DO) must be issued no less than
30 days before the date of termination in all non-jeopardy
situations.
Issue Letter 2975(DO) as
follows:
complete the
identification information at the top of the letter;
provide the reason the
agreement defaulted (see IRM 5.14.11.3);
compute penalty and
interest to 30 days from the date of the letter;
include Publication 594,
The IRS Collection Process, and a non-postage-paid
return envelope with the letter;
include Publication
1660, Collection Appeal Rights. (See IRM 5.14.9.4
Collection Appeals Program);
deliver Letter 2975(DO)
in any of the following ways: (1) give it to the
taxpayer in person; (2) leave it at the dwelling or
usual place of business of the taxpayer; (3) send it by
certified or registered mail (return receipt requested).
Note:
If there is no response
from the taxpayer, agreements are terminated 30 days after
sending Letter 2975.
See IRM 5.11.1.2.2.2(4)
(fourth example) regarding the issuance of Letter 1058 after
the 45 days from issuance of Letter 2975, when the taxpayer
does not appeal.
As long as the taxpayer
has not timely appealed the default or termination of
their installment agreement and Letter 1058 was issued
after 45 days from the issuance of Letter 2975(DO),
Letter 1058 is considered valid and does not have to be
rescinded.
After 90 days have passed
from the issuance of Letter 2975 and
the installment
agreement has not been reinstated; or,
a new installment
agreement has not been placed into effect and/or will
not be entered into soon; or,
the taxpayer has not
requested a Collection Appeals Program hearing for the
default or termination of the installment agreement; or,
the taxpayer has not
requested a Collection Due Process hearing.
then the contact employee
should request input of TC 971 AC 163 on all appropriate
periods. (See IRM 5.14.11.4(5)).
Note:
In addition to checking the
case history, recent correspondence and other casefile
documentation, check IDRS for TC 520 CC 76 or 77, to
determine if there is an active CDP Appeal. (See IRM
5.1.9.3.6.1)
Note:
Beginning July 1, 2002 IDRS
TC 971 AC 275 will indicate if a CDP Appeal request (not
yet opened as a case) has been received. IRM 5.11.7
Automated Levy Programs will provide further information
after this programming request is implemented.
No levies may be issued on
tax periods included in agreements for 90 days after mailing
Letter 2975(DO) to taxpayers. See IRM 5.14.11.4(2) and IRM
5.14.11.4(3) for timeframes.
See IRM 5.14.1.6(2)(c) which
allows levies on other periods not included in the
installment agreement being defaulted or terminated.
5.14.11.7
(09-30-2004)
Considerations after Default or Termination, Including
Reinstatement
If a taxpayer visits a local
office in response to a defaulted or terminated installment
agreement notice, appropriate action should be taken based
on the circumstances of the case. Before reinstating a
defaulted or terminated agreement, consider:
the taxpayers reason
for default or termination.
the taxpayers ability
to pay (see IRM 5.14.9.2 for managerial approval
requirements on defaulted or revised installment
agreements);
the statute expiration
date: installment agreements must fully pay tax
liabilities see IRM 5.14.2.2;
updating levy sources,
address, and telephone numbers;
a payroll deduction
agreement or Direct Debit Installment Agreement;
the necessity of filing
or refiling a Notice of Federal Tax Lien (NFTL) (See IRM
5.14.11.8 and IRM 5.14.1.5.2);
if the taxpayer is in
compliance with estimated tax requirements and/or has
adequate withholding;
if the taxpayer is in
compliance with federal tax deposits; and,
if the taxpayer is in
compliance with filing of all required returns due.
Defaulted or terminated
agreements may be reinstated with no managerial approval,
and no financial statement analysis only if:
The agreement is in
default or was terminated because of an additional
liability and if addition of that new liability will
result in no more than two additional monthly payments
and the agreement will not extend beyond the CSED. A
lien determination is
required for these agreements.
The agreement meets
streamlined or IBTF Express
criteria and the taxpayer has not defaulted an
installment agreement in the 12 months prior to the
current default. These agreements require no lien
determination. (See IRM 5.14.5.2 and IRM 5.14.5.4
regarding Streamlined and IBTF Express criteria.)
In all other cases, except
those listed in IRM 5.14.11.7(2), financial statement
analysis is required in order to re-evaluate the taxpayers
ability to pay.
Note:
If agreements are in
default (not yet terminated) they must be reinstated if
taxpayers remedy the default (unless there is another
reason for default). (See list of reasons for
default/termination in IRM 5.14.11.3.)
If the agreement is in
default or was terminated solely due to missed payments
under the terms of the agreement, whether or not the
taxpayer was given a systemic skipped payment before
receiving the CP 523, subsequent skipped payments may be
permitted for causes of emergency. Managerial approval is
required. Do not allow skipped payments if the agreement
will not fully pay the taxes prior to the CSED, unless the
taxpayer is willing to execute a waiver (Form 900).
Note:
CSED waivers may only be
secured with new installment agreements. Waivers secured
with existing installment agreements will not be approved.
(See IRM 5.14.2.1(4) and IRM 5.14.9.2(8).)
If a taxpayer skips more
than two payments in a twelve month period, including the
systemic skip, the agreement will be defaulted by CSCO
(formerly SCCB) unless the taxpayer provides a new or
revised financial statement. Taxpayers need not appear in
person for re-evaluation of their financial condition.
Re-evaluation may take place by telephone, or by FAX, or by
other correspondence.
If routine IDRS research
shows the taxpayer has moved out of the area, use the ICS
transfer process to reassign the case to the appropriate
location. If contact is made with taxpayers in these
situations:
attempt to secure the
taxpayer's telephone number, any new income and asset
information and the taxpayer's new address.
If the taxpayer
indicates that her/his financial condition is
significantly different, note the file before
transferring the case.
Advise the taxpayer to
contact the new office for financial review.
If the installment
agreement has less than twelve months remaining, it
should not be transferred unless the taxpayer has
requested transfer or the agreement is in default
status.
In the event an agreement or
other IDRS action is required, except as noted in IRM
5.14.11.7(9), prepare Form 4844, Request for Terminal
Action. The reason for the revision and managerial approval,
as required by IRM 5.14.9.2, will be noted in the Remarks
Section of Form 4844. Attach new Forms 433-D or 2159 and CIS
to the form, if appropriate.
If the taxpayer contacts the
area office and the interview determines that a hardship
exists, prepare Form 53 and file a Notice of Federal Tax
lien, if appropriate. Secure necessary approval of Form 53
and forward the entire assembly, including a copy of the
lien, to CSCO (formerly SCCB). Explain the required CSCO
(formerly SCCB) action in the Remarks Section of Form 4844.
Correspondence responses
received in the area office and requiring CSCO (formerly
SCCB) action on the installment agreement will be
transmitted to CSCO (formerly SCCB).
NOTICE OF FEDERAL TAX LIEN
FILING ON PERIODS COVERED BY AGREEMENT:
If, upon approval of
an installment agreement the taxpayer was notified
(either by checking a box on Form 433D or Form 2159,
or it is indicated in the case history) that a
Notice of Federal Tax Lien:
If, upon approval of
an installment agreement, the taxpayer was notified
(either by checking a box on Form 433D or Form 2159,
or per the case history) that a Notice of Federal
Tax Lien " may be filed if this agreement defaults"
then a federal tax lien may be filed immediately
when the CP 523/Letter 2975 is mailed (or given to
the taxpayer, or left at the taxpayer's last known
address or place of business.)
If no information
regarding filing of the Notice of Federal Tax Lien
was provided in the case history, nor on Form 433D
or Form 2159 (no box was checked):
Has already been
filed;
Will be filed
immediately; or,
Will be filed
when tax is assessed,
then no action is
necessary beyond ensuring the Notice of Federal Tax
Lien was filed in the proper jurisdiction.
Note:
If the taxpayer
moved to a new jurisdiction, a Notice of Federal
Tax Lien may be filed in the new jurisdiction
immediately, without regard to IRM 5.12.1.4.
If it is
determined the government's interest is at risk,
a lien may be filed when the CP 523/Letter 2975
is mailed, (given to the taxpayer, or left at
the taxpayer's last known address or place of
business. (See IRM 5.12.1.2.16 for at risk
situations.)
If collection is
in jeopardy the lien may be filed. (See IRM
5.1.4.6(4) Jeopardy, Termination, Quick and
Prompt Assessments.)
If collection is
not in jeopardy or the government's interest is
not at risk, the Notice of Federal Tax Lien
should not normally be filed for 90 days after
the date CP 523/Letter 2975(DO) is issued.
NOTICE OF FEDERAL TAX LIEN
FILING ON NEWLY ASSESSED PERIODS:
If a new liability is
assessed after approval of an installment agreement, a
lien determination should be made on the additional
balance due tax period(s). (See IRM 5.12.2.8.1.)
DOCUMENTATION:
When filing a Notice of
Federal Tax Lien on taxpayers with defaulted or
terminated installment agreements, document case
histories regarding the lien determination. (See IRM
5.12.2.8.1.)
CASE CLOSURE:
If a Notice of Federal
Tax Lien was filed on a period and the 45 days have not
passed and the installment agreement is granted:
retain sufficient
documentation to respond to a Collection Due Process
(CDP) appeal, if later filed; or, if in the judgment
of the revenue officer a CDP appeal is likely the
case may be kept open until 45 days have passed.
(See IRM 5.14.1.5.2.)
if it was determined
the case should remain open and 30 days pass after
filing Notice of Federal Tax Lien and the taxpayer
or power of attorney verifies no request was made,
close the case without waiting the additional 15
days.
if the taxpayer does
appeal the Notice of Federal Tax Lien, procedures in
IRM 5.1.9.3 must be followed.
Note:
See IRM 5.14.1.5.2
regarding Notice of Federal Tax Lien and installment
agreements.
5.14.11.9
(09-30-2004)
Appeals of Defaulted and Terminated Agreements
Taxpayers may request a CAP
hearing with Appeals for both:
proposed terminations
(also known as " defaults" ) of installment agreements;
and,
actual terminations of
installment agreements.
The right to this type of
appeal is provided in Notice 523 and Letter 2975(DO).
Taxpayers who request an appeal will follow the instructions
in IRM 5.1.9.4.1, "Request for a CAP Appeal." No levy action
may be taken on the periods included in the agreement,
during the time period when taxpayers may appeal defaulted
and terminated agreements. See IRM 5.1.9.4 and IRM
5.14.1.5(2) and IRM 5.14.9.4 on the "Collection Appeals
Program."
The right to appeal a
termination of an installment agreement is provided by law.
Therefore, the taxpayer has 30 days from:
the date of proposed
termination (default) of the installment agreement
(Letter 2975(DO)/CP 523) to submit Form 9423,
"Collection Appeal Request," to the manager after the
manager's conference, if a CAP is requested for a
proposed termination (default);
the termination of the
installment agreement, to submit Form 9423, "Collection
Appeal Request," to the manager after the manager's
conference if a CAP is requested for a termination of an
installment agreement.
Also, 15 days is allowed for
mailing time.
Taxpayers need to be advised
of the requirements and timeframes for requesting CAP
hearings for defaults or terminations. It is important to
inform taxpayers that discussions with collection personnel
do not suspend the running of the 30 day periods during
which the taxpayers may request a CAP hearing.
Exhibit 5.14.11-1 (09-30-2004)
STATUS OF AGREEMENTS AND POSSIBLE ACTIONS
STATUS
OF AGREEMENTS AND POSSIBLE ACTIONS (EXHIBIT 11-1)
NEW
(No prior IA; or 46 days after termination and no
response or after Appeals decision. Minimum 91 days
after default Letter 2975/523 and beyond with no appeal.
After input of TC 971 AC 163. $43 user fee)
CURRENT (Agreement in status 60 after
approval. TC 971 AC 063 input)
DEFAULTED (Up to 46 days from issuance of
Letter 2975/523 , if no appeal. Has TC 971 AC 063 but no
TC 971 AC 163 reversal)
TERMINATED (46 to 90 days after default
Letter 2975/523, if no appeal. Has TC 971 AC 063 but no
TC 971 AC 163 reversal. Note: 91 days after 2975/523
with no appeal, reinstatement is considered "New IA)"
CAN:
NEW
CURRENT
DEFAULTED
TERMINATED
EXTEND
CSED ON ASSESSMENTS IN AGREEMENT (IRM
5.14.2.1)
YES
NO
YES (Only with a "new "
installment agreement)
YES (Only with a "new "
installment agreement)
EXTEND
CSED ON ADDITIONAL PERIODS NOT IN THE
AGREEMENT
YES (Only with a "new "
installment agreement)
YES
YES (Only with a "new "
installment agreement)
YES (Only with a "new "
installment agreement)
FILE
OR REFILE NFTL (IRM 5.12.1; 5.14.1.5.2 and
5.14.11.7)
YES
YES (Unless we informed the
taxpayer that a lien would not be filed and collection
is not in jeopardy or at risk.)
YES (Unless we informed the
taxpayer that a lien would not be filed and collection
is not in jeopardy or at risk.)
YES (Unless we informed the
taxpayer that a lien would not be filed and collection
is not in jeopardy or at risk.)
REVISE
OR MODIFY (NAME, SOURCE OF PAYMENT, DATE OF
PAYMENT, AMOUNT OF PAYMENT)
NA
YES
YES (considered to be a
reinstatement) $24 user fee
YES (considered to be a
reinstatement) $24 user fee
ADJUST
PAYMENT AMOUNT (AGREEMENT SPECIFIES INCREASE
OR DECREASE ON CERTAIN DATE; FINANCIAL UPDATE)
NA
YES
YES (Payment amount may be
adjusted on defaulted agreements when they are
reinstated.)
NA
REINSTATE (CASE IN STATUS 6X)
NA
NA
YES ($24 user fee)
YES ($24 user fee)
REQUIRE MANAGER APPROVAL (SAME MANAGER MUST
SIGN FORM 900(s) AND APPROVE AGREEMENT(S) ON THE SAME
DATE CSED EXTENSION IS OBTAINED)
YES (No, if agreement is
Guaranteed, Streamlined, or IBTF Express with no CSED
extensions.)
NO (Yes, if a module is
added that needs a CSED extension - note that this forms
a "new" agreement.)
YES (No, if no default in
the last 12 months and agreement is Guaranteed,
Streamlined, or IBTF Express with no additional period
CSED extensions.)
YES (No, if no default in
the last 12 months and agreement is Guaranteed,
Streamlined, or IBTF Express with no additional period
CSED extensions.)
REQUIRE FINANCIAL FORM
YES (No, if agreement is
Guaranteed, Streamlined, or IBTF Express.)
NO (Yes, if financial review
is required.)
YES (No, if no default in
the last 12 months and agreement is Guaranteed,
Streamlined, or IBTF Express.)
YES (No, if no default in
the last 12 months and agreement is Guaranteed,
Streamlined, or IBTF Express.)
5.14.12.1 (03-30-2002)
Overview
Continuous wage levies are
monitored in status 60 on IDRS,
but are not installment
agreements. In order to ensure the
distinction is maintained between continuous wage
levies and installment agreements it is important
that the procedures in this chapter are followed.
5.14.12.1.1 (09-30-2004)
Monitoring Levy Payments
If an active
levy source is the only source of collection,
Group Managers should approve monitoring levy
payments as continuous levies by signature on
Form 4844, Request For Terminal Action, after
ensuring the procedures outlined below in IRM
5.14.12.2 (for systemic monitoring) or IRM
5.14.12.3 (for manual monitoring) have been
followed.
The following
types of levies may be systemically monitored in
Campuses (IRM 5.14.12.2) or monitored in Case
Processing (IRM 5.14.12.3):
Continuous
levies on wages and salaries;
Levies that
attach to a taxpayers fixed right to a
series of future payments. (See IRM
5.17.3.1.3 (2), Legal Reference Guide for
Revenue Officers.)
If levy payments
are received:
monthly,
then refer for monitoring after two
consecutive levy payments have been received
(at local management option these accounts
may be transferred after one remittance, but
only if payments will be of an equal amount
and will be remitted on a monthly basis);
weekly, or
bi-weekly (every two weeks), then refer for
monitoring after 60 days (see IRM
5.14.12.2(2) for systemically monitored
levies in this situation.)
See IRM 5.1.11,
Delinquent Return Accounts, and IRM 5.18,
Liability Determination, regarding closure of
delinquent returns prior to putting bal due
accounts in continuous levy status.
Reminder:
Delinquent
return (del ret) status and status 60
(installment agreement status) can coexist on
IDRS; i.e. an entity can have an open TDI on
one module and status 60 on other modules. Del
rets (TDIs) do not default status 60 bal due
accounts.
Prior to
transferring for systemic or Case Processing
monitoring:
ensure the
payor (levy source) understands the levy
remains in effect after the transfer;
ensure the
payor understands where to send payments;
instruct the
payor that payments should be written to "US
Treasury" ; and,
request that
remittances (checks/drafts) show taxpayer
name, taxpayer identification number (SSN or
EIN) and tax periods included on the levy.
5.14.12.2 (09-30-2004)
Systemic Monitoring of Non-Installment Agreement
Continuous Levy Payments
Levies that result
in regular remittances of about the same amount,
may be monitored systemically if the earliest CSED is further than 18 months
in the future. Request a review date:
no more than
five years in the future;
18 months
prior to the earliest CSED if the earliest
CSED is at least 24 months in the future; or,
9 months prior
to the earliest CSED if the earliest CSED is
less than 24 months in the future.
Note:
If fewer than
18 months remain prior to the CSED levies
must be monitored in Case Processing. (See
IRM 5.14.12.3(1)(f).)
If the levy source
sends payments on a weekly or bi-weekly (every two
weeks) basis, the levy may be monitored
systemically using the monthly total of these
payments. In this situation, monitor payments for
60 days to ascertain the correct monthly total to
be entered on the Form 4844.
Note:
If payment
amounts vary use the
lowest amount it is possible will be
received on a monthly basis. The amount should
not to be less than $10.
Do not input TC
971 AC 063 on bal due accounts included in
continuous levies.
Document the case
history: "Monitor Continuous Levy as IA."
No TSIGN change is
required for levy monitoring. Systemically
monitored levies will be transferred to Compliance
Service Collection Operation (CSCO) (formerly
SCCB).
Choose "Contin.
Levy St 60" in Installment Agreement Option B on
ICS.
Complete Form 4844
(Request for Terminal Action.) as follows:
Request input
of Status 60.
Write
"Suppress Default and Payment Reminder
Notices," on the form.
Indicate the
date of the month payments will be received.
Write the
amount of the payments.
Indicate the
frequency of payments.
Record the
name, address and telephone number of the
employer/third party levied.
Record the
name, address and telephone number of the
payor office (place from which payments are
sent) if different than IRM 5.14.12.2(7)(f).
IMPORTANT:
Write: "Input
Installment Agreement Locator Number 0208"
on the Form 4844.
Note:
Input of
Installment Agreement Locator Number 0208
identifies these accounts as continuous wage
levies on the Installment Agreement Account
Listing (IAAL) in Campuses. Proper
identification of these accounts may result
in fewer field case issuances on defaults.
Attach a copy of
Form 668W (Notice of Levy on Wages, Salary, and
Other lncome)/Form 668A (Notice of Levy) to Form
4844, if a copy of the levy form is available. If
unavailable, document the case history regarding
this fact, and provide the reason the form is
unavailable.
Forward the
case-file, a copy of the Form 668W/A (if
available) the balance due account(s), with the
approved Form 4844 attached to the top of the case
file on Form 795B Closure/Document Transmittal.
Note that CSCO
(formerly SCCB) will send Form 668-D, Release of
Levy/Release of Property from Levy, one month
prior to the account being fully paid advising the
employer of the amount to remit to satisfy the
levy.
At the time of the
review requested in IRM 5.14.12.2(1), Campus
Installment Agreement Account Listing (IAAL)
personnel will:
attempt to
gain installment agreements that
fully pay
taxes. (See IRM 5.14.2.2 for exceptions);
consider other
avenues of collection (including offers in
compromise and specific bal due installment
agreements [see IRM 5.14.2.2]); and,
consider
recommending accounts be reduced to
judgements.
5.14.12.3 (09-30-2004)
Manually Monitoring of Non-Installment Agreement
Continuous Levy Payments
Some levies may
not be
transferred to CSCO (formerly SCCB) for systemic
monitoring in status 60. Transfer continuous
levies to Case Processing Support to monitor in
the same way manually monitored installment
agreements are monitored. Levies on the following
types of levies and accounts must be monitored in
Case Processing:
NMF accounts;
In Business
Trust Fund accounts;
Levies which
result in irregular payments;
Levies which
result in payments of different amounts;
Levies on a
spouse whose SSN is not the balance due
account TIN;
If fewer than
18 months remain prior to the earliest CSED;
An
unreversed
TC 971 AC 065 is on a module (pending innocent
spouse);
MFT 31
accounts; and,
Levies on
seasonal employees, unless payments will
satisfy the bal dues.
Do not input TC
971 AC 063 on bal due accounts included in
continuous levies.
Note the balance
due account and document the case history:
"Monitor Continuous Levy as IA."
Choose "Cont. Levy
Case Processing " in Option B under Installment
Agreements in ICS.
Clearly indicate
all of the information in IRM 5.14.12.3(7)(a)
through (f) below. This information will
automatically generate a SPB item to Case
Processing for monitoring.
When the user
selects this option (see IRM 5.14.12.3(4)) the sub
code on the ICS entity screen will set to "902" ,
and the location field in the Name and Address
will set to " LEVY" . Also the Agreement Locator
Number (ALN) will set to " 0208" .
Record the
following on Form 4844 (Request for Terminal
Action):
Frequency of
payments [i.e. monthly, bi-weekly (every two
weeks) or weekly];
Name, address
and phone number of levy source;
Name, address
and telephone number of payor,
if different than
IRM 5.14.12.3(7)(e) (payroll
services, accountants, other fiduciaries).
Attach a copy of
Form 668W (Notice of Levy on Wages, Salary, and
Other lncome)/Form 668A (Notice of Levy) to the
Form 4844, if a copy of the levy form is
available. If no copy of the form is available,
document the case history regarding this fact, and
provide the reason the form is unavailable.
Forward the
account, with management concurrence, to Case
Processing.
If fewer than 18
months remain in the statutory period for
collection when the account is being transferred
to Case Processing Support:
Attach a
transmittal document or buckslip to the case
with the following information:
"CSED =_____" (insert date.) "No suit
recommended."
Record
information regarding the CSED in the case
history.
Group Manager
approval is required.
Reminder:
Group Manager
approval is required. If there is no
additional collection potential on the case,
group managers should approve these
transfers.
Case Processing
will monitor continuous wage levies to ensure
payments are received timely. If payments are not
received Case Processing will follow up with
payors to determine the cause.
Case Processing
Support will send notice of levy release one month
prior to the account being fully paid advising
payors of amounts to submit to satisfy the levies.
A notice of levy release will not be issued until:
all bal dues
are fully paid; or,
the last CSED
is about to expire release levies enough in
advance to ensure no payments are received
after CSEDs expire (also see IRM
5.14.12.3(13)); or,
one of the
criteria listed in IRM 5.11.2.2 is met (such
as the levy is creating economic hardship.)
Case Processing
will use these procedures with regard to CSED
cases assigned for monitoring:
If one or more
CSED expires, but remaining bal dues included
on the levy are within the statutory period
for collection, do not release the levy.
Monitor levy
payments until all bal dues included on levies
are paid or the last CSED is about to expire
(whichever is first.)
If some bal
dues are fully paid, or the CSEDs expired and,
as a result, the case now qualifies for
systemic monitoring, follow the procedures in
IRM 5.14.12.2. In this situation write on the
face of the levy (688W/A)(if a copy is
available): "The following period(s) have
expired CSEDs:" (then list the appropriate bal
due account periods.)
Note:
If a levy
copy is unavailable record this information
in the case history and ensure it also
includes a list of the tax periods included
on the original levy (and which tax periods
have expired CSEDs.)
5.14.12.4 (09-30-2004)
Defaulted/Terminated Systemically Monitored Levy
Received in the Field
Levy sources
sometimes stop sending payments. This can be the
result of intentional or unintentional actions by
taxpayers or payors (levy sources). If Campuses or
Case Processing Units cannot resolve issues on
these cases they may be transferred to the field
for followup action.
Once these cases
are assigned to the field:
Continuous
levy status cannot be reinstated;
Determine why
the payments stopped;
If irregular
payments are being received, then Manually
Monitored procedures must be followed. (See
IRM 5.14.12.3).
If payments
have begun again and the issue that caused the
stoppage is resolved, follow the procedures in
IRM 5.14.12.2 or IRM 5.14.12.3.
Note:
No new levy
(668A/W) is needed if the levy source is the
same. Complete F4844, and state why no copy
of the levy is provided. If a new levy is
issued to the same source, see IRM
5.11.1.3.7, "Repeat Levies on the Same
Source" .
Also input on
Form 4844 the reason why the levy defaulted.
Example:
(entry for
"Remarks" section of F4844:) "The taxpayer
was ill for a month and this caused wages to
be below exemption amounts."
If payors
(levy sources) refuse to make payments,
determine if issuance of Form 668C (Final
Demand) is appropriate. (See IRM 5.11.2.1.9,
Notices of Levy.)
INSTALLMENT AGREEMENT REGULATIONS
Proposed Amendments of Regulations (REG-100841-97) , published in the Federal Register on March 5, 2007.
Practice and procedure: Returns: Tax liability: Installment agreements. -- Reg. §301.6159-0 and amendments of Reg. §§301.6159-1 and §301.6331-4, relating to the payment of tax liabilities in installments, are proposed. Amendments of Reg. §301.6159-1, which were proposed on December 31, 1997, are withdrawn. Back references: ¶37,180DF, ¶37,180G and ¶38,186N.
AGENCY: Internal Revenue Service (IRS), Treasury.
ACTION: Withdrawal of notice of proposed rulemaking and notice of proposed rulemaking.
SUMMARY: This document withdraws the notice of proposed rulemaking published in the Federal Register on December 31, 1997 (62 FR 68241) and contains proposed regulations relating to the payment of tax liabilities in installments. The proposed regulations reflect changes to the law made by the Taxpayer Bill of Rights II, the Internal Revenue Service Restructuring and Reform Act of 1998, and the American Jobs Creation Act of 2004.
DATES: Written or electronic comments and requests for a public hearing must be received by June 4, 2007.
ADDRESSES: Send submissions to: CC:PA:LPD:PR (REG-100841-97), room 5203, Internal Revenue Service, POB 7604, Ben Franklin Station, Washington, DC 20044. Submissions may be hand delivered Monday through Friday between the hours of 8 a.m. and 4 p.m. to: CC:PA:LPD:PR (REG-100841-97), Courier's Desk, Internal Revenue Service, 1111 Constitution Avenue, NW., Washington, DC. Alternatively, taxpayers may submit comments electronically directly to the IRS Internet site at www.irs.gov/regs or via the Federal eRulemaking Portal at www.regulations.gov (indicate IRS and REG-100841-97).
FOR FURTHER INFORMATION CONTACT: Concerning the regulations, G. William Beard, (202) 622-3620; concerning submissions of comments or requests for a hearing, Kelly Banks, (202) 622-7180 (not toll-free numbers).
SUPPLEMENTARY INFORMATION:
Background
On December 31, 1997, a notice of proposed rulemaking (REG-100841-97; 62 FR 68241) reflecting changes made to section 6159 of the Internal Revenue Code (Code) by section 202 of the Taxpayer Bill of Rights II, Public Law 104-168 (110 Stat. 1452, 1457) was published in the Federal Register . That proposed rule was not acted upon prior to the enactment of the Internal Revenue Service Restructuring and Reform Act of 1998 (RRA 1998), Public Law 105-206, section 3462 (112 Stat. 685, 764), which made further amendments to section 6159. Section 843 of the American Jobs Creation Act of 2004 (AJCA), Public Law 108-357 (118 Stat. 1418, 1600), also made changes to section 6159. This document amends the prior notice of proposed rulemaking. It contains proposed amendments to the Procedure and Administration Regulations (26 CFR part 301) under section 6159 reflecting the amendment of the Code by RRA 1998, the Taxpayer Bill of Rights II, and the AJCA.
Installment Agreements under Section 6159
Consistent with its mission of applying the tax laws with integrity and fairness to all, the IRS generally expects that all taxpayers will pay the total amount due, regardless of amount, at the time the Code requires that the tax be paid. See Policy Statement P-5-2, Collecting Principles (Approved February 17, 2000), reprinted at IRM 1.2.1.5.2. When attempting to resolve a tax delinquency, the IRS will work with taxpayers to achieve full payment of all tax, penalties, and interest. Where payment in full cannot immediately be achieved, the IRS may allow taxpayers to pay over time through installment agreements.
Explanation of Provisions
The proposed regulations allow the IRS to enter into agreements for the full or partial payment of any unpaid tax in installments. The regulations provide rules for the submission of proposed installment agreements, the processing, acceptance, and rejection of such agreements by the IRS, the termination or modification of existing agreements, and the appeal of rejections, modifications, and terminations to the IRS Office of Appeals (Appeals). The majority of these provisions are unchanged from what was contained in the prior regulations or reflect longstanding IRS administrative practice. The rules regarding when a proposed installment agreement becomes pending, restrictions on collection activity while an agreement is pending or in effect, and the suspension of the statute of limitations for collection are nearly identical to the provisions in existing §301.6331-4. The only change was a clarification that the IRS will not be precluded from filing suit or a proof of claim in bankruptcy for the full amount of the liabilities owed, regardless of whether the installment agreement provides for full or partial payment of the liabilities at issue.
Taxpayers may request administrative review of IRS decisions to modify or terminate installment agreements pursuant to section 6159(e), added to the Code by section 202 of the Taxpayer Bill of Rights II. Taxpayers may appeal rejections of proposed installment agreements under section 7122(d), added to the Code by section 3462 of RRA 1998. The proposed regulations allow taxpayers to appeal a termination, modification, or rejection of an installment agreement to Appeals provided they request the appeal in the manner specified by the IRS.
The previous notice of proposed rulemaking contained a more detailed procedure for seeking review of decisions to terminate or modify agreements. That proposed regulation has not been adopted. These regulations contain a less detailed procedure because procedures for appealing differ depending on the IRS operating division handling the case, the size of the tax liability, or the type of tax at issue. For example, some taxpayers may be able to request an appeal by telephone while others will be required to submit a formal written request. See Publication 1660, Collection Appeal Rights.
The proposed regulations incorporate the provisions of section 6159(c), added to the Code by section 3467 of RRA 1998. That section requires the IRS to accept a proposed installment agreement for income taxes under certain circumstances. The regulations also incorporate section 3506 of RRA 1998, which requires the IRS to send each taxpayer with an installment agreement an annual statement showing the balance due at the beginning of the year, the payments made during the year, and the remaining balance due at the end of the year.
Section 843 of the AJCA amended section 6159(a) to allow the IRS to enter into installment agreements that provide for partial (as well as full) payment of a tax liability. The proposed regulations incorporate this change. Because a partial payment installment agreement could be confused with a compromise of the liability, the proposed regulations clarify that an installment agreement does not reduce the amount of taxes, interest, or penalties owed. See H. Rep. No. 108-755, 108 th Cong., 2d Sess., 2005 U.S.C.C.A.N. 1341 (October 7, 2004).
The proposed regulations also clarify that the IRS may enter into an installment agreement that, by its terms, ends upon the expiration of the period of limitations on collection in section 6502 and §301.6502-1, or at some prior date. A partial payment installment agreement that ends prior to the expiration of the collection period of limitations would allow the IRS to collect the balance of the tax liability against any property belonging to the taxpayer or request the Department of Justice to institute a judicial action to reduce the liability to judgment or take other actions to enforce the federal tax lien. The proposed regulations do not limit the authority of the IRS to enter into partial payment installment agreements that run to the end of the collection period.
Section 843 of the AJCA amended section 6159(c) to exclude partial payment installment agreements from the scope of installment agreements that must be accepted by the IRS. The proposed regulations provide that installment agreements guaranteed under section 6159(c) must provide for the full payment of the liabilities.
Section 843 of the AJCA added new section 6159(d), requiring the IRS to review partial payment installment agreements every two years. (Former subsections (d) and (e) were redesignated (e) and (f).) The primary purpose of the review is to determine whether the financial condition of the taxpayer has significantly changed so as to warrant an increase in the value of the payments being made. See H. Rep. No. 108-755, 108 th Cong., 2d Sess., 2005 U.S.C.C.A.N. 1341 (October 7, 2004). The proposed regulations reflect this requirement.
The proposed regulations clarify the application of payments made pursuant to installment agreements. Consistent with Revenue Procedure 2002-26 (2002-1 C.B. 746), all payments will be applied in the best interests of the Government, unless the installment agreement provides otherwise. Current regulations provide rules for when the IRS may terminate an agreement but do not expressly provide that a taxpayer and the IRS may agree to end an agreement. The proposed regulations clarify that an installment agreement may be terminated by agreement between the taxpayer and the IRS, or may be superceded by a new agreement.
Proposed Effective Date
These regulations are proposed to be effective upon publication in the Federal Register of the final regulations.
Special Analyses
It has been determined that this notice of proposed rulemaking is not a significant regulatory action as defined in Executive Order 12866. Therefore, a regulatory assessment is not required. It also has been determined that section 553(b) of the Administrative Procedure Act (5 U.S.C. chapter 5) does not apply to these regulations and, because these regulations do not impose a collection of information under the Paperwork Reduction Act (44 U.S.C. section 3501), the Regulatory Flexibility Act (5 U.S.C. chapter 6) does not apply to these regulations. Pursuant to section 7805(f) of the Code, this notice of proposed rulemaking will be submitted to the Chief Counsel for Advocacy of the Small Business Administration for comment on its impact on small business.
Comments and Requests for a Public Hearing
Before these proposed regulations are adopted as final regulations, consideration will be given to any written comments (a signed original and eight (8) copies) or electronic comments that are submitted timely to the IRS. The IRS generally requests any comments on the clarity of the proposed rule and how it may be made easier to understand. All comments will be available for public inspection and copying. A public hearing may be scheduled if requested in writing by a person that timely submits written or electronic comments. If a public hearing is scheduled, notice of the date, time, and place for the hearing will be published in the Federal Register.
Drafting Information
The principal author of these regulations is G. William Beard, Office of Associate Chief Counsel (Procedure and Administration), Collection, Bankruptcy & Summonses Division.
List of Subjects in 26 CFR Part 301
Employment taxes, Estate taxes, Excise taxes, Gift taxes, Income taxes, Penalties, Reporting and recordkeeping requirements.
Withdrawal of Proposed Regulations
Accordingly, under the authority of 26 U.S.C. 7805, the notice of proposed rulemaking (REG-100841-97) that was published in the Federal Register on December 31, 1997 (62 FR 68241) is withdrawn.
Proposed Amendments to the Regulations
Accordingly, 26 CFR part 301 is proposed to be amended as follows:
PART 301 --PROCEDURE AND ADMINISTRATION
Paragraph 1. The authority citation for part 301 continues to read in part as follows:
Authority: 26 U.S.C. 7805 * * *
Par. 2. Section 301.6159-0 is added to read as follows:
§301.6159-0 Table of contents.
This section lists the major captions that appear in the regulations under §301.6159-1.
§301.6159-1 Agreements for the payment of tax liabilities in installments.
(a) Authority.
(b) Procedures for submission and consideration of proposed installment agreements.
(c) Acceptance, form, and terms of installment agreements.
(d) Rejection of a proposed installment agreement.
(e) Modification or termination of installment agreements by the Internal Revenue Service.
(f) Effect of installment agreement or pending installment agreement on collection activity.
(g) Suspension of the statute of limitations on collection.
(h) Annual statement.
(i) Biannual review of partial payment installment agreements.
(j) Cross reference.
(k) Effective date.
Par. 3. Section 301.6159-1 is revised to read as follows:
§301.6159-1 Agreements for payment of tax liabilities in installments.
(a) Authority. The Commissioner may enter into a written agreement with a taxpayer that allows the taxpayer to make scheduled periodic payments of any tax liability if the Commissioner determines that such agreement will facilitate full or partial collection of the tax liability.
(b) Procedures for submission and consideration of proposed installment agreements --(1) In general. A proposed installment agreement must be submitted according to the procedures, and in the form and manner, prescribed by the Commissioner.
(2) When a proposed installment agreement becomes pending. A proposed installment agreement becomes pending when it is accepted for processing. The Internal Revenue Service (IRS) may not accept a proposed installment agreement for processing following reference of a case involving the liability that is the subject of the proposed installment agreement to the Department of Justice for prosecution or defense. The proposed installment agreement remains pending until the IRS accepts the proposal, the IRS notifies the taxpayer that the proposal has been rejected, or the proposal is withdrawn by the taxpayer. If a proposed installment agreement that has been accepted for processing does not contain sufficient information to permit the IRS to evaluate whether the proposal should be accepted, the IRS will request the taxpayer to provide the needed additional information. If the taxpayer does not submit the additional information that the IRS has requested within a reasonable time period after such a request, the IRS may reject the proposed installment agreement.
(3) Revised proposals of installment agreements submitted following rejection. If, following the rejection of a proposed installment agreement, the IRS determines that the taxpayer made a good faith revision of the proposal and submitted the revision within 30 days of the date of rejection, the provisions of this section shall apply to that revised proposal. If, however, the IRS determines that a revision was not made in good faith, the provisions of this section do not apply to the revision and the appeal period in paragraph (d)(3) of this section continues to run from the date of the original rejection.
(c) Acceptance, form, and terms of installment agreements --(1) Acceptance of an installment agreement --(i) In general. A proposed installment agreement has not been accepted until the IRS notifies the taxpayer or the taxpayer's representative of the acceptance. Except as provided in paragraph (c)(1)(iii) of this section, the Commissioner has the discretion to accept or reject any proposed installment agreement.
(ii) Acceptance does not reduce liabilities. The acceptance of an installment agreement by the IRS does not reduce the amount of taxes, interest, or penalties owed. (However, penalties may continue to accrue at a reduced rate pursuant to section 6651(h).)
(iii) Guaranteed installment agreements. In the case of a liability of an individual for income tax, the Commissioner shall accept a proposed installment agreement if, as of the date the individual proposes the installment agreement --
(A) The aggregate amount of the liability (not including interest, penalties, additions to tax, and additional amounts) does not exceed $10,000;
(B) The taxpayer (and, if the liability relates to a joint return, the taxpayer's spouse) has not, during any of the preceding five taxable years --
( 1) Failed to file any income tax return;
( 2) Failed to pay any required income tax; or
( 3) Entered into an installment agreement for the payment of any income tax;